Extreme Networks Ridgeline Guide Manuale utente

Extreme Networks Data Sheet

Ridgeline

Service Advisor Feature Pack

Operational Simplicity

• Reduce operating costs with easy-to-use management

software

Service Fulﬁllment

• Simplify the turn-up of new services and accelerate revenue

Service Assurance

• Improve subscriber loyalty by visualizing and assuring the

service

Service Engineering

• Improve network eciency with simpliﬁed trac and trans-

port engineering

Carriers are deploying next-generation networks that

provide converged IP services over a common Ethernet

Transport network in an eort to maximize revenue. With

this convergence, network operators face complex opera-

tional challenges. With as many as hundreds of thousands

of subscribers with varying requirements all supported

over a common platform, the complexity in managing the

network increases signiﬁcantly.

The Command Line Interface (CLI) method of conﬁgura-

tion, most commonly used today, involves time-consuming

manual tasks to provision services. This increases the

probability of human error which adversely impacts service

fulﬁllment and subsequently delays service revenue.

Providing service assurance is also a challenging task

since eective monitoring and troubleshooting of ser-

vices requires having detailed, real-time visibility into the

network.

The interplay between bulk trac and time-sensitive appli-

cations—such as streaming videos and voice calls—coexist-

ing in the network also increases the complexity of trac

and transport engineering. Proper utilization of network

resources and capacity is crucial in order to maximize

network eciency.

Extreme Networks Ridgeline is network and service man-

agement software with powerful features that enable car-

riers to monetize their networks by shifting from reactive

circuit monitoring to proactive service management. The

key features and solutions provided by the Service Advisor

Feature Pack unify service fulﬁllment, service assurance,

and service engineering so carriers can eectively man-

age next-generation residential, business, wholesale and

mobile Ethernet services.

Extreme Networks Ridgeline is a scalable full-featured network and

service management software that simpliﬁes provisioning, conﬁgura-

tion, troubleshooting and status monitoring of IP-based networks.

The Service Advisor Feature Pack integrates key features and solu-

tions that enables carriers to monetize their networks by shifting

from reactive circuit monitoring to proactive service management.

Extreme Networks Data Sheet: Ridgeline Service Advisor Feature Pack

Operational Simplicty

Network operators need a way to view not only the devices in their network, but also the inter-device connections.

Ridgeline provides a ﬂexible and intuitive user interface that makes anvigation and performing netowrk operations

easy.

Conﬁguration management archives and reloads device con-

ﬁguration and performs conﬁguration dierentials or baselin-

ing for auditing purposes. Firmware management obtains

BootROM, software versions and availability information, and

performs multi-step upgrades—at once or scheduled—for

single or multiple devices.

The Ridgeline Alarm Manager provides fault detection and

alarm handling for the network devices monitored. The Alarm

Manager provides a set of predeﬁned, enabled alarms that

immediately report conditions such as authentication or login

failures, device problems, reachability problems, or device

reboots.

The Alarm Manager also lets network operators deﬁne their

own alarms and conditions, such as repeated occurrences or

exceeding threshold values. Operators can enable and disable

individual alarms as well as specify the actions to be taken

when an alarm occurs.

Network operators need a way to view not only the devices in

their network, but also the inter-device connections. Ridgeline

provides a ﬂexible and intuitive user interface that makes navi-

gation and performing network operations easy. Its dockable

window interface lets the user view critical status as well as

conﬁguration of dierent devices simultaneously. The topology

view in Ridgeline displays every element of the network and

the connections between them in Layer 2 and Layer 3 with an

alarm context.

Ridgeline provides a Java-based client/server model that allows

multi-user access. The client is automatically updated when

there is a new version available on the server. For deployments

with multiple Ridgeline servers, the user can designate one of

the servers to be the primary, which will collect status from

other servers and present them in a consolidated view.

Reduce operating costs with

easy-to-use management

software.

• Flexible and intuitive user interface for

ease of use

• Detailed topology view with alarm

integration to provide network health

at a glance

• Inventory, ﬁrmware/software and con-

ﬁguration manager to manage devices

and software

• Customizable alarm system to enable

operators to view problems and

troubleshoot the network Figure 1: Operational Simplicity

Extreme Networks Data Sheet: Ridgeline Service Advisor Feature Pack

Service Fulﬁllment

Service providers must be able to quickly and easily change network conﬁgurations. Whether these changes are new

network devices, transport provisioning or the addition of new services, conﬁguration can be slow and cumbersome

using CLI. Misconﬁgurations and slow deployment of new services or devices are a common side eect.

• PB (Provider Bridges)

• PBB (Provider Backbone Bridges)

• Ethernet Automatic Protection Switching (EAPS)

• E-Line and E-LAN services

• The E-Line and E-LAN service structure includes a

bandwidth management capability to ensure that service

proﬁles are accurately applied.

Ridgeline also contains a powerful scripting capability that

allows network operators to automate provisioning of devices

and protocols. It provides a comprehensive set of programming

control structures that allow an operator to create complex

provisioning workﬂows. These workﬂows (scripts) can be

run once or scheduled using a convenient job scheduler. In

addition, Ridgeline manages and allows the customization

of ExtremeXOS® CLI scripts—a very ecient way to roll out a

network using conﬁguration templates.

Service providers must be able to quickly and easily change the

network conﬁgurations. Whether these

changes are new network devices, the transport provisioning

or the addition of new services, conﬁguration can be slow and

cumbersome using CLI. Misconﬁgurations and slow deploy-

ment of new services or devices are a common side eect.

The powerful visualization capabilities of Ridgeline provide

detailed graphical representations of the network, coupled with

point-and-click provisioning, greatly reduce the likelihood of

human error. A user-friendly interface allows the operator to

select and auto-provision speciﬁc network elements by choos-

ing the appropriate application to execute from a drop-down

menu.

The point-and-click provisioning capabilities enable the net-

work operator to provision the following services and protocols:

• VLAN and VMAN

Simplify the turn-up of new

services and accelerate

revenue.

• Easy-to-use point-and-click provi-

sioning system to reduce errors and

activate services

• Flexible scripts, macros and

ExtremeXOS CLI script management

for easier and quicker conﬁguration

across multiple devices concurrently

• Bandwidth management to help cus-

tomers get exactly what they ordered

Figure 2: Service Fulﬁllment

Extreme Networks Data Sheet: Ridgeline Service Advisor Feature Pack

Service Assurance

To reduce customer churn, service providers must deliver a consistently positive customer experience. Their primary

concerns are a reduction of service quality or an outage. Service providers cannot risk losing customers who are

dissatisﬁed.

topology that provides a quick view of physical links, transport

protocols, or services which have been impacted. This detailed

information provides networks operators the ability to easily

determine how many subscribers have been aected at which

location. Based on the magnitude of impact, network operators

can eectively prioritize their troubleshooting tasks for resolu-

tion. The upfront information also drastically reduces the mean-

time-to-repair of service issues, enabling carriers to enhance

subscriber experience.

For example, if an operator selects a particular E-Line service,

the corresponding active path (including network devices and

links) are highlighted on the topology map and the service

status is shown. If a link failed in the active path, the network

reconverges and the new active path (and service status)

updates based on this new information.

In addition to the alarm context visualization and service status,

Ridgeline provides a customizable alarm manager, reports and

real-time statistics to enable network operators to gauge the

overall network health with respect to alarms, utilization and

events.

SIn today’s increasingly competitive marketplace where

subscribers are on the constant lookout for new services that

provide them the best value, enhancing subscriber experience

is crucial. Service assurance requires real-time detailed visibility

into the network and proactive detection of network problems

to ensure uninterrupted, high-quality services that subscribers

count on.

The CLI method makes service assurance a signiﬁcant chal-

lenge. Once the operator is notiﬁed of an alarm, the process

involved in ﬁnding out its impact on services requires a series

of tasks. For example, suppose an alarm indicates that a par-

ticular link is down. The operator must ﬁrst determine which

VLANs are on the link. Next, the operator must ﬁgure out

which network elements are associated with these VLANs. The

operator must then determine which ports are active or inac-

tive on those network elements, and then make references to

the database to determine which services are mapped to these

active ports. These steps require the operator to have detailed

knowledge about the network when executing the CLI com-

mands. Clearly, having to perform these tasks for every alarm

is tedious and time-consuming.

Ridgeline addresses this problem by abstracting the com-

plexity of the converged network, with detailed and easy-to-

understand representations of transport and service protocols.

It provides a detailed consolidated view of the entire network

with up/down status, and a dynamic alarm context visual

Improve subscriber loyalty

by visualizing and assuring

the service.

• Service monitoring and visualization

to enable operators to quickly view

customer services

• Network monitoring and visualization

to allow a robust network health view

and protocol overlay

• Troubleshooting tools to permit opera-

tors to reduce network down-time

• Dynamic reporting and comprehen-

sive network summary reports to view

network usage Figure 3: Service Assurance

Transport Protocols and Services

Features VLAN PB PBB VPLS

Active Path Visualization Yes Yes Yes Yes

Service Status Yes Yes Yes Yes

Extreme Networks Data Sheet: Ridgeline Service Advisor Feature Pack

Service Engineering

While converged networks allow a greater use of physical resources, they also introduce a layer of complexity which

can be dicult to manage. Ridgeline abstracts the complexity of multiple protocols running on the same physical

resources and empowers the operator to engineer the network for greater link eciency.

patterns. Based on this information, network operators can

quickly ﬁnd optimum trac routes and make the most of band-

width and link capacities to avoid trac congestion that may

otherwise impact time-critical services. Once optimum paths

are discovered, re-routes are easily established using simple

point and click.

Ridgeline provides network operators the ability to easily

create, visualize, and manage transport technologies such as

Provider Bridging (PB) and Provider Backbone Bridging (PBB).

Network operators can also easily create VLANs and EAPS

resiliency domains. These capabilities along with utilization

statistics allow network operators to quickly determine if more

subscribers and/or services can be added onto the network

without impacting existing services.

A service provider’s proﬁtability largely depends on how many

service instances can be supported on a given infrastructure

without compromising Quality of Service.

More services can be added onto the network by increas-

ing eciency through intelligent and proper use of network

resources. However, gaining detailed visibility into the network

using CLI methods in an eort to manage and achieve opti-

mum network utilization is again a very complicated and time-

consuming process.

To ease this challenge, Ridgeline provides simpliﬁed service

engineering capabilities.

Powerful network discovery and visualization provide opera-

tors easy access to detailed network usage information such as

bandwidth, link, or service utilization statistics as well as trac

Improve network eciency

with simpliﬁed trac and

transport engineering.

• Abstract transport complexity to pro-

vide a visual representation of complex

protocols

• Transport engineering to empower

operators to easily load share services

Figure 4: Service Engineering

Extreme Networks Data Sheet: Ridgeline Service Advisor Feature Pack

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extremenetworks.com/about-extreme/trademarks.aspx. Speciﬁcations are subject to change without notice. *SSH is now delivered and licensed on a serialized basis, with a separate

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Corporate

and North America

Phone +1 408 579 2800

Europe, Middle East, Africa

and South America

Phone +31 30 800 5100

Asia Paciﬁc

Phone +65 6586 9200

Latin America

Phone +52 55 5557 6465

Ridgeline provides complete end-to-end workﬂows to import and reconcile existing E-Line and E-LAN-based customer services in

the network. The workﬂows help network operators to take control of existing services in the network and gain visibility into customer

services and the underlying transport. Once imported and reconciled, the services can be modiﬁed and visualized.

The Service Advisor Feature Pack requires the Ridgeline base software product. For more details on the base software product, please

refer to the Ridgeline product data sheet.

Ordering Information

Part Number Name Description

83531 Service AdvisorFP Up To

2000 Devices

Service Advisor FP includes E-Line, E-LAN, vMAN/PB, PBB and VPLS

discovery, monitoring and provisioning. Provides management capabil-

ity to a maximum of 300 network devices. Requires Ridgeline Base-50.

Key only.

For the latest Ridgeline base software product speciﬁcations, Service Advisor Feature Pack speciﬁcations, Service Packs and

evaluation software/licenses, please visit the Ridgeline page on our Web site: http://www.extremenetworks.com/go/ridgeline.

For more information about Ridgeline Service Advisor Feature Pack and other feature packs contact your local Extreme Networks

Account Manager

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