go hearing Go Lite Manuale utente
User Manual V3.0
Go Lite & Go Prime
OTC Hearing Aids
www.gohearing.com
hearing
Precautions and Warnings
WARNING: If you are younger than 18, do not use this.
You should go to a doctor, preferably an ear-nose-
throat doctor (an ENT), because your condition needs
specialized care. Over-the-counter hearing aids are
only for users who are age 18 and older.
WARNING: When to See a Doctor
If you have any of the problems listed below, please
see a doctor, preferably an ear-nose-throat doctor
(an ENT).
• Your ear has a birth defect or an unusual shape. Your
ear was injured or deformed in an accident.
• You saw blood, pus, or uid coming out of your ear in
the past 6 months.
• Your ear feels painful or uncomfortable.
• You have a lot of ear wax, or you think something
could be in your ear.
This OTC hearing aid is for users who are 18 and older. People
who are younger than 18 with hearing loss should see a
doctor, preferably an ENT, because they may need medical
testing and management. Hearing loss can affect speech
and learning, so professional tting and continuing care are
also important.
• You get really dizzy or have a feeling of spinning or
swaying (called vertigo).
• Your hearing changed suddenly in the past 6 months.
• Your hearing changes: it gets worse then gets better
again.
• You have worse hearing in one ear.
• You hear ringing or buzzing in only one ear.
WARNING: This hearing aid should not cause pain
when inserting it. Remove this device from your ear if
it causes pain or discomfort when you insert or place
it. To try again, make sure to follow the instructions.
If you feel pain or discomfort again, contact the
manufacturer. If your pain or discomfort doesn’t go
away, contact your hearing healthcare professional.
You can also report this to FDA as an adverse event
according to the instructions that appear later.
These PRECAUTIONS point out situations which could
cause minor or moderate injuries to the user or to the
hearing aid.
• You should familiarize yourself fully with the entire
contents of this user manual before using the Go
hearing aid to ensure personal safety and
correct use. Contact the Go contact centre for
support if you experience unexpected operations or
performance.
• Do not attempt to modify the shape of the devices
yourself.
• For best results, use hearing aid accessories provided
by Go Hearing.
• Never leave your devices where small children and
pets can reach them.
These WARNINGS point out situations which could
cause serious injuries to the user or to the hearing aid.
• In some acoustic environments, over amplication
can cause discomfort and damage to the patient’s
hearing.
• Do not use your device in explosive or oxygen-
enriched areas.
• Allergic reactions to hearing aids are unlikely.
However, if you experience itching, redness, soreness,
inammation, or a burning sensation in or around
your ears, inform a hearing healthcare provider
and contact your physician.
• You may notice accelerated accumulation of earwax
when using your hearing aid. This is normal, but see
your hearing healthcare provider if you continue to
have difculty.
• In the unlikely case that any parts remain in the
ear canal after the removal of the hearing aid,
contact a physician immediately. Report the event to
your hearing healthcare provider as soon as possible.
• Remove your aids for CT and MRI scans or for other
electromagnetic procedures.
• Never leave your hearing aids and/or charging case
where small children and pets can reach them.
• If you feel pain in or behind your ear, if it is inamed,
if skin irritation or accumulations of ear wax occur,
please check with a hearing healthcare provider,
preferably an ear-nose-throat doctor (ENT).
• If you have active implantable devices, please keep
magnets (ie. the charging case) at least 6 inches
away from the active implant.
• Do not cover the whole charging case while charging
with the charging cable, e.g. with a cloth etc.
• Please do not share your hearing device with other
people.
• Sleeping with your hearing aids in is not
recommended. Risks vary from damaging your
hearing aids to experiencing discomfort and/or
feedback. But with some research, you will nd that
there are many assistive devices available to you,
such as wake-up alarms that can be placed under
your pillow or wristbands that vibrate when you have
a phone call.
• Contact +1 302 754 3190 for support if you experience
unexpected operations or performance.
Caution: The sound output should not be
uncomfortable or painful. The sound output should
not be uncomfortable or painful. You should turn down
the volume or remove the device if the sound output
is uncomfortably loud or painful. If you consistently
need to turn the volume down, you may need to further
adjust your device.
Caution: You might need medical help if a piece gets
stuck in your ear. If any part of your hearing aid, like
the eartip, gets stuck in your ear, and you can’t easily
remove it with your ngers, get medical help as soon
as you can. You should not try to use tweezers or cotton
swabs because they can push the part farther into
your ear, injuring your eardrum or ear canal, possibly
seriously.
Note: If you remain concerned, consult with a
professional. If you try this device and continue
to struggle with or remain concerned about your
hearing, you should consult with a hearing healthcare
professional.
Caution and notices for users
Caution: This is not hearing protection. You should
remove this device if you experience overly loud
sounds, whether short or long-lasting. If you’re in a
loud place, you should use the right kind of hearing
protection instead of wearing this device. In general,
if you would use ear plugs in a loud place, you should
remove this device and use ear plugs.
Note: Tell FDA about injuries, malfunctions, or other
adverse events. To report a problem involving your
hearing aid, you should submit information to FDA
as soon as possible after the problem. FDA calls
them “adverse events,” and they might include: skin
irritation in your ear, injury from the device (like cuts
or scratches, or burns from an overheated battery),
pieces of the device getting stuck in your ear, suddenly
worsening hearing loss from using the device, etc.
Instructions for reporting are available at https://www.
fda.gov/Safety/MedWatch, or call 1-800-FDA-1088. You
can also download a form to mail to FDA.
Note: What you might expect when you start using a
hearing aid. A hearing aid can benet many people
with hearing loss. However, you should know it will not
restore normal hearing, and you may still have some
difculty hearing over noise. Further, a hearing aid
will not prevent or improve a medical condition that
causes hearing loss. People who start using hearing
aids sometimes need a few weeks to get used to them.
Similarly, many people nd that training or counseling
can help them get more out of their devices. If you
have hearing loss in both ears, you might get more out
of using hearing aids in both, especially in situations
that make you tired from listening-for example, noisy
environments.
Welcome to your Go
Hearing Aids.
This manual will provide you with all the
information you need to use and maintain
your new OTC hearing aid devices.
This manual explains both Go Prime and Go
Lite models. Please check the side and/or
front of outer packaging to see which model
you have.
Ensure you follow instructions relevant to
your model.
For additional information on the use of these
devices visit www.gohearing.com.
What’s inside the box
Components of the devices
Quick start guide
Charging the devices
Device information
Cleaning and maintenance
Wax guard replacement instruction
Troubleshooting
Getting used to the devices
Contact us
Information and description of symbols
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Table of Contents
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