8
Revised 2018
TROUBLESHOOTING
Symptom Possible Solution
Unit has power
but the Seal Plate
does not work
Verify power. Does the LED light turn ON when photo eye is triggered?
1) If neither the LED or Seal Plate work, verify that the 20 Amp Circuit Breaker has not
tripped.
2) If the Circuit Breaker has tripped, verify there are no shorts to ground in the unit by
checking wiring and connections (on page 1). Reset Circuit Breaker.
3) Replace Circuit Breaker if it cannot be reset.
Verify the Photo eye is working properly.
1) With the Power ON, there should be a Green Light illuminated on the back of the
Photo Eye. When the Photoeye is triggered a separate Yellow Light will illuminate.
2) If the green light is ON and the yellow light does NOT illuminate when the Photo
Eye is triggered, replace the Photo Eye.
3) If green light is NOT illuminated when power is ON, check Control Board to
determine if Photo Eye or Control Board is faulty.
Verify the control board is working.
1) Check the voltage on Pin 1 of the Control Board using a multimeter. If it is not
120vac, a wiring issue exists. Find and repair.
2) Check voltage across Pin 4 & 5, (Brown & Blue Wires) this voltage should be 10 to
30vdc.
If NO voltage present, replace Control Board.
If voltage present, replace Photo Eye.
Verify seal plate. If the plate does not heat at all or is only slightly warm to the touch,
replace the Seal Plate.
Film Cut-off Rod
does not work at
all.
Verify the unit is plugged into a 15 Amp circuit and the Power Switch is set to the “ON”
position.
Verify that the 1 Amp circuit breaker is not tripped. If the circuit breaker is tripped, then reset
and verify there are no shorts to ground in the unit by checking wiring and connections.
Film cuts too
slowly
Clean Cut-off Rod surface and verify it is not bent. See “Cut-Off Rod” Maintenance.
