eXtendo® Thermal Printer Family
Part No. D-684-124 Mod. No. 4 270919 HW1 page 4 of 33
Table of Contents
1. Introduction ......................................................................................................................................6
1.1. Additional Documentation ........................................................................................................6
2. Important Information and Safety Instructions ...................................................................................7
2.1. Systems Specific Safety Instructions and Symbols......................................................................7
2.2. General Information..................................................................................................................7
3. Overview ...........................................................................................................................................8
3.1. Overview of Thermal Printing Technology..................................................................................8
3.2. X-56 versus X-80 ........................................................................................................................8
3.3. Functional View ........................................................................................................................9
3.4. Description of Components and Operation ................................................................................9
3.5. Location of Controls and Connectors .......................................................................................10
3.6. Operation of Sensors and LEDs................................................................................................11
3.6.1. Paper Entrance / Black Mark Sensor.....................................................................................11
3.6.2. Paper Pre-End (Paper Low) Sensor Option ...........................................................................12
3.6.3. LED Indicators.....................................................................................................................14
3.6.4. Printhead Status Sensor......................................................................................................14
3.6.5. Chute/Jam Sensor ..............................................................................................................14
3.7. Graphic Printing vs. Printing with Printer’s Fonts......................................................................15
3.8. Features Selected at Time of Order ..........................................................................................16
5. Installation......................................................................................................................................17
5.1. Unpacking ..............................................................................................................................17
5.2. Function.................................................................................................................................17
5.3. Mounting Printer.....................................................................................................................17
5.4. Installing Paper Guides............................................................................................................18
5.5. Wiring.....................................................................................................................................19
5.5.1. Power.................................................................................................................................19
5.5.2. Data Interfacing ..................................................................................................................19
5.6. Paper Supply ..........................................................................................................................21
5.6.1. Hengstler Paper Roll Holders...............................................................................................21
5.6.2. Designing Your Own Paper Roll Holder.................................................................................21
5.7. Power Supply Specifications ...................................................................................................22
5.8. Electrical Design Aspects .........................................................................................................22
6. Operation........................................................................................................................................23
6.1. Loading Paper ........................................................................................................................23
6.2. Printhead Position Control ......................................................................................................23
6.3. Paper Advance Wheel..............................................................................................................23
6.4. Print Speed.............................................................................................................................24
6.5. Cutter Operation.....................................................................................................................24
6.5.1. Partial Cut with Chute Sensor ..............................................................................................24
6.6. eXtendo® Digital Tools.............................................................................................................25
7. Low Current Operation ....................................................................................................................26
7.1. Print Speed.............................................................................................................................26
7.2. Graphics/Bar Codes ................................................................................................................26
7.3. Inverse Printing.......................................................................................................................26
7.4. Dot History Factor...................................................................................................................26
7.5. Multi-Strobe Factor .................................................................................................................26
7.6. Print Density Adjustment.........................................................................................................26
8. Troubleshooting..............................................................................................................................27
9. Maintenance....................................................................................................................................27
10. Repair and Support.....................................................................................................................27
11. Buying Paper ..............................................................................................................................28
11.1. Sourcing Paper .......................................................................................................................28
11.2. Converting Paper ....................................................................................................................28
