HP Pavilion 17 Manuale
HP Pavilion 17 Notebook PC
Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Core, and Pentium are U.S. registered
trademarks of Intel Corporation. Microsoft
and Windows are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: August 2013
First Edition: April 2013
Document Part Number: 718337-002
Product notice
This guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 8
Finding your hardware and software information ......................................................................... 8
Locating hardware .................................................................................................... 8
Locating software ...................................................................................................... 8
Display ................................................................................................................................... 9
Buttons and speakers .............................................................................................................. 10
Keys ..................................................................................................................................... 11
Lights .................................................................................................................................... 12
TouchPad .............................................................................................................................. 13
Left side ................................................................................................................................ 14
Right side .............................................................................................................................. 16
Bottom .................................................................................................................................. 17
3 Illustrated parts catalog .................................................................................................. 18
Service tag ............................................................................................................................ 18
Computer major components ................................................................................................... 20
Display assembly subcomponents ............................................................................................. 28
Mass storage devices ............................................................................................................. 30
Miscellaneous parts ................................................................................................................ 31
Sequential part number listing .................................................................................................. 31
4 Removal and replacement procedures preliminary requirements .................................... 40
Tools required ....................................................................................................................... 40
Service considerations ............................................................................................................ 40
Plastic parts ............................................................................................................ 40
Cables and connectors ............................................................................................ 41
Drive handling ........................................................................................................ 41
Grounding guidelines ............................................................................................................. 42
Electrostatic discharge damage ................................................................................. 42
v
Packaging and transporting guidelines ....................................................... 43
Workstation guidelines .............................................................. 43
5 Removal and replacement procedures for Customer Self-Repair parts ............................. 45
Component replacement procedures ........................................................................................ 45
Battery ................................................................................................................... 46
Optical drive .......................................................................................................... 47
Hard drive ............................................................................................................. 48
WLAN module ........................................................................................................ 51
Memory module ...................................................................................................... 53
6 Removal and replacement procedures for Authorized Service Provider parts .................. 55
Component replacement procedures ........................................................................................ 55
Keyboard ............................................................................................................... 56
Top cover ............................................................................................................... 60
Power button board ................................................................................................. 63
TouchPad button board ............................................................................................ 64
Display assembly subcomponents .............................................................................. 65
System board ......................................................................................................... 73
RTC battery ............................................................................................................ 77
Fan ....................................................................................................................... 79
Heat sink ............................................................................................................... 80
Processor ............................................................................................................... 85
Speakers ................................................................................................................ 87
RJ-45/USB board .................................................................................................... 89
Power connector cable ............................................................................................ 90
Optical drive connector cable ................................................................................... 92
PCH heat sink ......................................................................................................... 94
7 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 96
Starting Setup Utility (BIOS) ..................................................................................................... 96
Updating the BIOS ................................................................................................................. 96
Determining the BIOS version ................................................................................... 96
Downloading a BIOS update .................................................................................... 97
Using System Diagnostics ........................................................................................................ 98
8 Specifications .................................................................................................................. 99
Computer specifications .......................................................................................................... 99
17.3-inch display specifications ............................................................................................. 100
Hard drive specifications ...................................................................................................... 101
vi
Hard drive specifications (continued) ...................................................................................... 102
9 Backing up, restoring, and recovering .......................................................................... 103
Creating recovery media and backups ................................................................................... 104
Creating HP Recovery media .................................................................................. 105
Restore and recovery ............................................................................................................ 106
Using Windows Refresh for quick and easy recovery ................................................. 107
Remove everything and reinstall Windows ............................................................... 107
Recovering using HP Recovery Manager .................................................................. 108
What you need to know .......................................................................... 108
Using the HP Recovery partition to recover a minimized image
(select models only) ................................................................................ 109
Using HP Recovery media to recover ........................................................ 109
Changing the computer boot order ........................................................... 109
Removing the HP Recovery partition ........................................................................ 110
10 Power cord set requirements ...................................................................................... 111
Requirements for all countries ................................................................................................ 111
Requirements for specific countries and regions ....................................................................... 112
11 Recycling .................................................................................................................... 113
Index ............................................................................................................................... 114
vii
viii
1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Product Name HP Pavilion 17 Notebook PC √√
Processors ●AMD® A10-5750M 2.50-GHz
processor (turbo up to 3.50-GHz;
1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W)
●AMD A10-4600M 2.30-GHz
processor (turbo up to 3.20-GHz;
1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W)
●AMD A8-5550M 2.10-GHz
processor (turbo up to 3.10-GHz;
1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W)
●AMD A8-4500M 1.90-GHz
processor (turbo up to 2.80-GHz;
1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W)
●AMD A6-5350M 2.90-GHz
processor (turbo up to 3.50-GHz;
1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W)
●AMD A6-4400M 2.70-GHz
processor (turbo up to 3.20-GHz;
1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W)
●AMD A4-5150M 2.70-GHz
processor (turbo up to 3.30-GHz;
1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W)
√
1
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Processors (continued) ●Intel® Quad Core® i7-4702MQ
2.20-GHz processor (SC turbo up to
2.90-GHz; 1600-MHz FSB, 6.0-MB
L3 cache, 37 W)
●Intel Dual Core i5-4200M 2.5-GHz
processor (SC turbo up to 3.10-
GHz; 1600-MHz FSB, 3.0-MB L3
cache, 37 W)
●Intel Dual Core i5-3230M 2.60-GHz
processor (SC turbo up to 3.20-
GHz; 1600-MHz FSB, 3.0-MB L3
cache, 35 W)
●Intel Dual Core i3-4000M 2.40-GHz
processor (1600-MHz FSB, 3.0-MB
L3 cache, 37 W)
●Intel Dual Core i3-3130M 2.60-GHz
processor (1600-MHz FSB, 3.0-MB
L3 cache, 35 W)
●Intel Dual Core i3-3110M 2.30-GHz
processor (1333-MHz FSB, 3.0-MB
L3 cache, 35 W)
●Intel Pentium® DC 3550M 2.40-
GHz processor (1600-MHz FSB,
2.0-MB L3 cache, dual core, 37 W)
●Intel Pentium 2030M 2.50-GHz
processor (1600-MHz FSB, 2.0-MB
L3 cache, dual core, 35 W)
●Intel Pentium 2020M 2.40-GHz
processor (1600-MHz FSB, 2.0-MB
L3 cache, dual core, 35 W)
●Intel Celeron® 2950M 2.00-GHz
processor (1600-MHz FSB, 2.0-MB
L3 cache, 37 W)
√
Chipset AMD A76M fusion controller hub √
Intel HM86 Express Chipset
Intel HM76 Express Chipset
√
2 Chapter 1 Product description
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