IBM IS-PHONE 6.X Manuale utente

April 2007

Quick Installation guide

is-phone for IBM Lotus Notes 6.x / 7.x

Version 7.0.1

Note: Before using this information and the product it supports, read the information „Notices“

on page 3.

January 2007

Contents

1. Introduction...............................................................................................................6

2. Download & Pre-Configuration........................................................................................7

2.1. Installation files.........................................................................................................7

2.2. Pre-Configuration.......................................................................................................7

3. Configuration database.................................................................................................8

4. Calllog database........................................................................................................12

5. Client Installation......................................................................................................13

is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland

phone +41 1 258 88 82, fax +41 258 88 99, e-mail: [email protected], www.iscoord.com, www.is-phone.com

Page 2 / 15

January 2007

Notices

This information was developed for products and services offered worldwide. Consult your is-phone representative for information on

the products and services currently available in your area. Any reference to iscoord product, program, or service is not intended to

state or imply that only that iscoord product, program, or service may be used. Any functionally equivalent product, program, or

service that does not infringe any intellectual property right may be used instead. However, it is the user's responsibility to evaluate

and verify the operation of any iscoord product, program, or service. iscoord may have patents or pending patent applications

covering subject matter described in this document. The furnishing of this document does not give you any license to these patents.

You can send license inquiries, in writing, to: Iscoord, Director of Licensing, Beustweg 12, CH-8032 Zurich, Switzerland.

ISCOORD PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT

LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some

states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to

you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information

herein; these changes will be incorporated in new editions of the publication. iscoord may make improvements and/or changes in the

product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-

iscoord Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The

materials at those Web sites are not part of the materials for this product and use of those Web sites is at your own risk. iscoord may

use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Information concerning non-iscoord products was obtained from the suppliers of those products, their published announcements or

other publicly available sources. iscoord has not tested those products and cannot confirm the accuracy of performance,

compatibility or any other claims related to non-iscoord products. Questions on the capabilities of non-iscoord products should be

addressed to the suppliers of those products. This information contains examples of data and reports used in daily business

operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and

products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is

entirely coincidental.

is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland

phone +41 1 258 88 82, fax +41 258 88 99, e-mail: [email protected], www.iscoord.com, www.is-phone.com

Page 3 / 15

January 2007

Trademarks

is-phone modules are registered trademarks or service marks.

IBM and IBM Lotus Sametime are trademarks of the International Business Machines Corporation in the United States, other countries,

or both.

Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other

countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland

phone +41 1 258 88 82, fax +41 258 88 99, e-mail: [email protected], www.iscoord.com, www.is-phone.com

Page 4 / 15

January 2007

Permissions for the use of publications is granted subject to the following terms and conditions.

Personal Use: You may reproduce these publications for your personal, non commercial use provided that all proprietary notices are

preserved. You may not distribute, display or make derivative work of these publications, or any portion thereof, without the express

consent of iscoord.

Commercial Use: You may reproduce, distribute and display these publications solely within your enterprise provided that all

proprietary notices are preserved. You may not make derivative works of these publications, or reproduce, distribute or display

these publications or any portion thereof outside your enterprise, without the express consent of iscoord.

Except as expressly granted in this permission, no other permissions, licenses or rights are granted, either express or implied, to the

publications or any information, data, software or other intellectual property contained therein.

iscoord reserves the right to withdraw the permissions granted herein whenever, in its discretion, the use of the publications is

detrimental to its interest or, as determined by iscoord, the above instructions are not being properly followed.

You may not download, export or re-export this information except in full compliance with all applicable laws and regulations,

including all United States export laws and regulations.

ISCOORD MAKES NO GUARANTEE ABOUT THE CONTENT OF THESE PUBLICATIONS. THE PUBLICATIONS ARE PROVIDED "AS-IS" AND

WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland

phone +41 1 258 88 82, fax +41 258 88 99, e-mail: [email protected], www.iscoord.com, www.is-phone.com

Page 5 / 15

January 2007

1. Introduction

These operating instructions give a very detailed description of the functions and settings of the telephone and the possibilities it

offers. You can read the brief description instead if all you need is a quick overview of the most important options. You will have no

trouble operating the telephone if you are already familiar with Lotus Notes. In addition, you can press the F1 key at any time to call

the help function and receive detailed, context-sensitive information on using the individual functions.

Depending on the specific software release employed for IBM Lotus Notes and the telephone, the illustrations in these operating

instructions may be slightly different from how they appear on the screen, but the functions will be the same.

is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland

phone +41 1 258 88 82, fax +41 258 88 99, e-mail: [email protected], www.iscoord.com, www.is-phone.com

Page 6 / 15

January 2007

2. Download & Pre-Configuration

2.1. Installation files

For the installation – you need following files:

setup_7.x.x.exe

isphone_configuration_en.ntf (Notes Configuration Database)

isphone_log_en.ntf (example template for the Log Database)

Please copy the 2 templates into your Notes Data directory.

2.2. Pre-Configuration

Before installing the software, you have to configure the Notes environment.

There is a central Notes Configuration needed, the database can be located local or on the Domino server

Please use the isphone_configuration_en.ntf template and create this database.

Microsoft .NET Framework Runtime must be installed on the on the client workstation

is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland

phone +41 1 258 88 82, fax +41 258 88 99, e-mail: [email protected], www.iscoord.com, www.is-phone.com

Page 7 / 15

January 2007

3. Configuration database

First, you have to create the is-phone configuration database. Normally, this database resides on the server but it can also be

installed on the Notes client.

Create the database with the provided template:

“is-phone configuration template English”

Open the configuration database and and click on

New Profile

is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland

phone +41 1 258 88 82, fax +41 258 88 99, e-mail: [email protected], www.iscoord.com, www.is-phone.com

Page 8 / 15

January 2007

Profile Name

Profile Name: Enter a Profile Name.

During the is-phone client installation, you have to refer

to this database/profile name. You can have multiple

profiles in one configuration database.

Notes/Domino Authentication

When you start the is-phone client, the Notes user will

be authenticated against this database that is defined in

the Notes/Domino Authentication. The fully qualified

name of the ID file is used for authentication. The

authentication database needs to be a Domino Server

addressbook type database. Normally, it is the Domino

directory. The office phone number of the person

document (Office phone number) of this directory is used

for the PBX registration

Servername: where authentication database resides.

If the database is local, then leave it empty!

Databasename: Enter the Notes database that is used

for authentication.

PBX Authentication

Registrar: TCP/IP Number or DNS name of your

registrar

Realm: Some PBX/Registrar needs a Realm for MD5

authentication

Number of Digits: During client startup, the office

phone number is used for the SIP Registrar

registration. This amount of digits will be used for

reregistration (starting from the “right” side)

e.g. If the office phone number is 123 456 7890 and

the Number of digits is 4, the registration will be

7890

Internal Phone Ranges: Enter the internal phone

number ranges (this is used for signaling/ringing) and

outbound number resolving in case you enter a ITU

standards based phone number

(e.g. +1 798 913 3455)

Password: Password for proxy/PBX authentication

Domain: Enter the Domain name (e.g. iscoord.net).

This is used to build the identity of the user. If you

leave this field empty, then the identity will be

phonenumber@registrar.

Reregister in seconds: Reregistration happens in the

defined interval – if empty or 0 – no reregistration

will be done with the registrar after the 1st successful

registration (some PBX require this)

is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland

phone +41 1 258 88 82, fax +41 258 88 99, e-mail: [email protected], www.iscoord.com, www.is-phone.com

Page 9 / 15

January 2007

Personal Log

Use users mail file: The mail file is used to store all

call log documents. In that case, an additional view

is necessary in order to display the call log in the

is-phone client (vieisphonemessages).

Servername: Enter the servername where the log

database resides. By leaving this field empty, local

will be used (see Calllog installation)

Databasename: Enter the name of the notes

database that is used for the call log

Form Name: Enter the name of the form. By leaving

this field emtpy, “phone message” will be used

(standard phone message form of the mail file)

Phone Books

Enter the Notes Addressbooks that will be loaded into

the is-phone client.

Sametime

You can integrate Sametime awareness in the is-phone

client. During a phone call, the status of the user will

automatically change. A standard text will then be

displayed in the Sametime status of that user. Userid and

password needs to be configured in the is-phone client.

Sametime Server: Enter the IP Number or DNS Name

of your Sametime server

Default Text: Enter the text that should be displayed

when a user is on the phone

is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland

phone +41 1 258 88 82, fax +41 258 88 99, e-mail: [email protected], www.iscoord.com, www.is-phone.com

Page 10 / 15

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