IntriCon Hearing Help Express Apollo-6200 Hawk Manuale utente
an IntriCon company
My eartip style & size:
My tubing size:
My battery size: 10 (yellow tab)
PROVEN QUALITY
100% Digital American-made technology
MEDICAL GRADE HEARING AIDS
Doctor Designed • Audiologist Approved
Apollo™-6200 Hawk
Apollo™-6210 Eagle
User Guide
1-800-221-2099
•Feedback Cancellation •Noise Reduction
•Directional Microphones
•Telephone Setting (Apollo-6210)
Table of Contents
21-800-221-2099 • HearingHelp.com
Where relationships begin with Value & Service
and thrive on Quality and Trust.
an IntriCon company
Congratulations on your choice of the Apollo™ hearing aid. I’m pleased
and delighted to make this available to you... And I believe you’ll be
pleased too. You’ll enjoy all the benefits the Apollo has to offer, especially
knowing how little you paid.
So, put your Apollo™ hearing aid to the test and find out if it’s right for you.
We only ask that you read these instructions so you can make the most
of your Apollo™ hearing aid. And do take advantage of your 45 day
home trial.
For your better hearing.
Remember, we’re here to help. We’re available by phone, chat, or email.
YOUR SUCCESS
IS OUR SUCCESS!
Jim Houlihan
President
Jim
By entering in a trial for our products you agree to follow the user guide for safe and proper use and care of the
device(s). Hearing Help Express, Inc. is not responsible for harm or damages incurred due to improper use or care
of the device(s).
Introduction
Table of contents
Parts identified
How to insert battery
Slim-tubing choices
Which is Left and Right
Removing & Attaching Slim-tube
Eartip choices
Inserting & removing Apollo
Volume control
Listening Settings
Care & Cleaning
Helpful tips
Troubleshooting / Service
Service Plans
Additional Info
Accessories
Technical data
Important information
Warranty
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10-11
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Call toll-free: 1-800-221-2099 (M-Th • 7:30 am - 8 pm • Fri 7:30 am - 5 pm • Sat 8 am - Noon CentralTime)
Chat with us online: HearingHelp.com
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1-800-221-2099 • HearingHelp.com
Apollo-6200 Hawk & Apollo-6210 Eagle
Parts Identified
1. Slim-tubing
2. Microphone & Receiver
3. Multi-function button
• Volume control
• Listening settings
4. Battery holder
5. Sure-lock
6. Eartip
Battery size: 10 (yellow tab)
Serial number is located on the outer
casing of hearing aid.
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1
With a battery installed,
close the battery door to
turn the Apollo on.
Open the battery door to
turn the Apollo off.
iMportant notiCe:Do not mark on or damage the hearing aid during your 45-day trial
(damage fees may apply). If you need help identifying the left hearing aid from the right
hearing aid see page 5 or give us at call 1-800-221-2099.
3
Everything you need to enjoy better hearing!
Eartips and slim-tubing for
a secure, comfortable fit.
Eco-Gold MAX Batteries
Helpful tips to guide you along
your journey to better hearing.
FREE support from our staff of
licensed hearing aid specialists!
a secure, comfortable fit.
Cleaning tools
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5
With a battery installed,
close the battery door to
turn the Apollo on.
On
Open the battery door to
turn the Apollo off.
Off
41-800-221-2099 • HearingHelp.com
Inserting the Battery
1. Remove the yellow colored tab from the flat, (+)
positive side of the size 10 battery. Wait one minute
for battery to reach full power before using (or
testing) battery.
2. Open battery holder gently, using your fingernail or
thumbnail. Pull out on the small lip of the battery
holder located on the lower part of the Apollo.
3. Locate the + symbol on the inside top rim of the
battery holder. This indicates that the flat, positive
side of the battery should face up in the same
direction as the + symbol.
4. Place the battery in the battery holder –
NOT directly inside the Apollo.
Fit the battery in the holder with the
flat, positive (+) side facing up.
5. Close the battery holder.
NEVER force the battery holder closed.If the holder does not close easily
then the battery is probably upside down.
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LOW BATTERY INDICATOR: When the battery is no longer strong enough to
power your Apollo, you will hear 2 beeps then a pause then 2 beeps again.
This will repeat until you replace the battery.
✓Best battery value
✓Home delivery
✓Fresh! Fresh! Fresh!
✓FREE shipping
You always get:
Eco-Gold MAX
LONG-LASTING!
Premium hearing aid batteries for less!
Apollo-6200 or Apollo-6210 use a size
10 (yellow tab) zinc-air battery.
Try using the battery magnet located
on the end of the enclosed cleaning tool.
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1-800-221-2099 • HearingHelp.com
There are four sizes of slim-tubing available for the right
and left ear. Attached to your hearing aid is the size we
feel works best for most people. We have also included an
additional size slim-tubing for you to try if needed.
Additional sizes are available by calling 1-800-221-2099.
Right slim-tubing: 0R, 1R, 2R, 3R
Left slim-tubing: 0L, 1L, 2L, 3L
Which is left and right: Your Apollo can be used in
either ear by selecting a right slim-tubing or a left
slim-tubing. Each slim-tubing is preformed to
“point” into either the right or left ear.
Right slim-tubing has red lettering
Left slim-tubing has blue lettering.
It’s important for the slim-tubing to fit correctly: slim-tubing should
fit snugly against your ear once the Apollo and eartip are in place. If not, the
slim-tubing may be too short or too long. Try a different slim-tubing length.
If you need a different size slim-tube simply call 1-800-221-2099.
Picturing Left ear slim-tubing
Slim-tube Choices
Removing & Attaching Slim-tube
REMOVING slim-tubing from the Apollo:
ATTACHING slim-tubing to the Apollo:
Line up the top of the Apollo and the thicker tubing base and
gently push the end of the slim-tube onto the Apollo until it
snaps into position.
Attention: Please make sure eartips and slim-tubing are securely
attached before using so they do not come off in your ear.
3L 2L 1L 0L
Grasp the thicker base of
the slim-tubing near the
top of the Apollo.
Twist the tubing 90
to the left or right.
Pull the thicker base of
the tubing away from
the Apollo.
Set for left ear. Set for right ear.
61-800-221-2099 • HearingHelp.com
Eartip choices
We offer a variety of eartip options. We have attached the eartip style that we feel
works best for most. Also included are several other eartip options.
If you have trouble with the fit or the eartip or if you experience feedback (squeal),
give the other eartips a try.
How to Attach Dome Eartips:
1. Line up the narrow tubing nozzle with the opening on the
inside of the eartip.
2. Push together firmly until the eartip is securely attached.
Wiggle the eartip to be certain it stays in place.
How to Remove Dome Eartips:
1. Hold the eartip tightly and grasp the tubing directly behind the eartip. Pull firmly.
(Replace eartips as needed.)
Vent
How to Remove the ZipTip:
1. Hold the ZipTip tightly and grasp the tubing directly behind the ZipTip.
2. Pull firmly. (Replace ZipTips as needed, if damaged or worn.)
NOTE: There is a small sleeve inside the ZipTip that may remain on the end of the tubing when removing.
If this happens, simply re-attach the ZipTip, grasp that area of the ZipTip tightly and pull away from the tubing.
How to Attach the ZipTip:
1. Line up the narrow tubing nozzle with the opening on the inside of the
ZipTip (the hole that goes through the longest portion of the ZipTip).
2. Push together firmly until the ZipTip is securely attached. Wiggle the ZipTip to be certain it stays in place.
Tulip dome eartip: Designed to help reduce feedback while allowing
for better speech clarity. Provides a great fit for a wide variety of ear canal
shapes and sizes. (Available in one size.)
Open dome eartips: Helpful for those with a mild hearing loss and can
provide you with better speech clarity. (Available in sizes small, medium and large).
Closed dome eartip: Designed to reduce feedback (squeal) if you have
more of a moderate hearing loss. (Available in sizes small, medium and large).
Double dome eartips: Designed for those that struggle with feedback
(squeal) due to having a moderate to severe hearing loss or using the
hearing aid on a higher volume level. (Available in sizes small, medium
and large).
ZipTip eartips: The ZipTip eartips can be helpful if you experience a
stuffed up feeling or it sounds like you are talking in a barrel. (Available in
sizes small and medium and both are available with a small or large vent).
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1-800-221-2099 • HearingHelp.com
How to insert the Apollo:
1. Grasp the slim-tubing behind the eartip and
gently push the eartip into your ear canal.
2. Place your Apollo over the top of your ear.
3. The slim-tubing will probably bulge slightly near
the ear canal. Point at the bend in the tubing and
push gently. The eartip should slip a little further
into the ear canal for proper placement. The
tubing should fit snugly against your ear.
Note: If pushing on the slim-tubing causes discomfort, STOP.
Call for assistance. 1-800-221-2099
4. Place the sure-lock into the bowl of
your ear. The sure-lock is the thin
filament attached to the tubing. Use
your finger to secure the sure-lock into
the most comfortable position.
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Inserting & removing Apollo hearing aid
To Remove Apollo hearing aid:
1. Grasp hold of the slim-tubing against your ear and gently pull.
The eartip will slip out of your ear.
2. Remove the Apollo from behind your ear.
NOTE: Tubing should not bulge away from the ear
or pull the Apollo down or the eartip out of the ear.
If this occurs, try a different length tubing. See picture
to the right.
ATTENTION: Confirm the eartip is attached to the slim-tubing each time you
remove it from your ear. If the eartip remains in your ear, seek medical assistance.
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Adjusting the volume: The volume is adjusted for both the
Apollo-6200 and Apollo-6210 by making a series of quick presses to the
multi-function button. This raises the volume in small increments. There
are 10 volume levels – 10 quick presses will move from the lowest to the
highest volume.
Apollo-6200 – When raising the volume on your Apollo-6200 you will
hear a single beep each time you press the multi-function button. You
will hear three beeps when you have reached the maximum volume.
Apollo-6210 – You will not hear any beeps when pressing the
multi-function button until you have reached the maximum volume.
Once at maximum volume you will hear one beep.
Multi-function push button
Your Apollo-6200 or Apollo-6210 is equipped with a
multi-function push button that controls the volume
level and listening settings.
81-800-221-2099 • HearingHelp.com
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1-800-221-2099 • HearingHelp.com
Press and hold the program button for about 2 seconds. You will hear
one, two or three beeps. The number of beeps refers to the setting.
Setting 1: Normal setting – 1 beep. Use in most listening situations.
Setting 2: Noise setting – 2 beeps. Reduces the amount of low
frequency amplification. Often helpful in noisy situations.
Setting 3: Whistle reduction – 3 beeps. Use if your Apollo whistles
or if sounds seem too sharp or tinny.
Setting 4: Apollo-6210 ONLY Telephone setting – 4 beeps.
Use when talking on the telephone or with a loop system. Hold the
telephone receiver near the hearing aid a little above your ear. You
will only hear sounds from the telephone or loop system.
Apollo-6200 – Talking on the telephone: You can hear both the
telephone conversation and what’s going on around you with any
of the settings on the Apollo-6200. Most prefer setting 3 (Whistle
reduction). It will probably sound the best and reduce feedback. It
may be necessary to hold the telephone at a slight angle to avoid
feedback.
Apollo-6200 has
3 listening settings.
Apollo-6210 has
4 listening settings.
You have a “smart” Apollo-6200 or Apollo-6210 – Each time you turn
your Apollo on, it will be on the volume level and listening setting you
were using when you turned it off.
Choosing your Listening Settings
10 1-800-221-2099 • HearingHelp.com
We’ve done what we can to protect your Apollo from moisture and
earwax but a little regular cleaning by you will go a long way towards
trouble-free use. Without regular cleaning, wax and moisture can build
up and prevent your Apollo from working properly. We suggest cleaning
your Apollo in the morning before you use it and storing it overnight in
a DryAid Dehumidifier (call to order). It does not take much dirt or wax
to clog the super-thin tubing and the tiny openings. Many customers
find cleaning the tubing weekly is sufficient. For best results consider
purchasing the Cleaning Care Plan (pg. 13).
Cleaning your Apollo hearing aid:
1. Wipe off the outside of the Apollo hearing aid and eartip
with a soft cloth or hearing aid cleaning wipes (call to order).
2. Use the included cleaning brush and tube cleaning tool to gently
remove wax and dirt from the hearing aid sound openings.
How to clean your Apollo slim-tubing:
1. REMOVE THE SLIMTUBING from the Apollo (see pg. 5).
There is no need to remove the eartip from the tubing.
2. Insert the cleaning tool into the triangular base at the end of the
slim-tubing.
3. Thread the cleaning tool all the way through the slim-tubing and out
of the end of the eartip.
4. Wipe off any debris on the end of the cleaning tool before pulling it
back through the eartip and slim-tubing.
Purchase replacement slim-tubing
cleaning tools by calling 1-800-221-2099.
Care and cleaning
Purchase replacement slim-tubing
cleaning tools by calling 1-800-221-2099.
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