Jacka Industries JackaJay Manuale utente
User Guide
Version 2.0
© 2018 Jacka Industries Pty Ltd. All rights reserved.
Trademarks / Patents
Jacka Industries Pty Ltd are the proprietary owners of all associated registered
trademarks and patents.
Patent No. - AU2020 - 050867
Trademark No. - 1998805
Disclaimer
The information provided in this document is provided “as is” without warranty
of any kind. Jacka Industries Pty Ltd disclaims all warranties, either express or
implied, including the warranties of merchantability and tness for a particular
purpose. In no event shall Jacka Industries Pty Ltd be liable for any damages
whatsoever including direct, indirect, incidental, consequential, loss of business
prots or special damages, even if Jacka Industries Pty Ltd or its suppliers have
been advised of the possibility of such damages.
Document Lifetime
Jacka Industries Pty Ltd may occasionally update online documentation
between releases of the related software. Consequently, if this document was
not downloaded recently, it may not contain the most up-to-date information.
Please refer to www.jackaindustries.com or make contact via email at enquires@
jackaindustries.com for the most current information.
From the Web site, you may also download and refresh this document if it has
been updated, as indicated by a change in this date: 23rd of November 2021
Where to get help
Jacka Industries Pty support, product, and licensing information can be obtained
as follows.
Product information — Documentation, release notes, software updates, and
information about Jacka Industries Pty products, licensing, and service, are at
Jacka Industries Pty website at: http://www.jackaindustries.com
Technical support — Go to http://www.jackaindustries.com and contact a
representative by the provided means.
Your comments
Your suggestions will help us continue to improve the accuracy, organization,
and overall quality of the user publications. Please send your opinion of this
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1. Introduction 4
1.1 Purpose of this document 4
1.2 Scope 4
1.3 Warranty 5
2. Describing the System 6
2.1 Key Features 6
2.2 Enviroment 7
2.3 Installation 7
3. Starting and Stopping the System 7
3.1 First-time Users 7
3.2 Controller / Push button ON and OFF indication 8
3.3 LCD Touch Screen Interface operation 9
3.4 Starting the system 10
3.5 Stopping and Suspending the system 10
3.6 Fault Detection 10
4. Step by Step Instructions 13
4.1 Turning on the Controller and 13
Entering the Home Page
4.2. HOME page functionality 13
4.3. Fault and Error Detection 15
5. Using the JackaJay Jumper Lead 16
6. Appendix A: Acronyms, 18
Abbreviations&Denitions
7. Appendix B: Related Documentation 19
8. Troubleshooting 20
Table of
Contents
JackaJay USER GUIDE
4
1. Introduction
1.1 Purpose of this document
1.2 Scope
This document serves as a user guide manual for the JackaJay, JackaHD
and ERS Lift System. It aims to acquaint users with the necessary
information that would help in the operations and installation of the
product as delivered by Jacka Industries.
It summarizes the history of its development, operation, and
maintenance through the following:
The scope of this guide revolves around providing users with information
as regards purchase requirements and commitments, outline of product
function / operations and associated troubleshooting and help guides.
To identify the project owner, client, users, and developers
where necessary.
To identify current and planned operating sites / client
implementations.
List relevant documents. Cross references to an appendix, if
necessary.
JackaJay USER GUIDE
5
Warranty information is as follows:
Jacka Industry Pty Ltd goods come with guarantees that cannot be
excluded under the Australian Consumers Law (ACL). You are entitled
to a replacement or refund for a major failure and for compensation
of any other reasonable and foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
Any operation of the JackaJay lift system, other than as directed, will
void all warranty claims.
Any unintended use, regarding extreme conditions including but not
limited to, the submerging of any components of the camper trailer, not
including wheels, in water will void all warranty claims.
Any major water leaks or insurance claims must be registered with Jacka
Industries Pty Ltd to maintain current Warranty offer.
Any warranty claims will need to be inspected by authorized personnel
and deemed claimable within Jacka Industries Pty Ltd procedures.
1.3 Warranty
Recreational warranty commences 5 years from purchase date.
See Appendix A for denition.
While, Commercial warranty commences 1 year from purchase
date. See Appendix A for denition.
JackaJay USER GUIDE
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2 Describing the System
2.1 Key Features
2.2 Environment
2.3 Installation
The JackaJay lift system provides a user-friendly process to raise and
lower the roof of their camper trailer, thereby reducing risk and possible
substantial damages. The key aspects of the JackaJay lift system are:
The JackaJay lift system has been designed for installation and use in
only wind-up model camper trailers. Any other installation or application
of use must be approved and documented by Jacka Industries Pty Ltd.
Environment of use is as directed by manufacturer user manuals and /
or any exposure of the camper trailer to adverse weather or situational
conditions. Any occurrence as outlined that requires the removal of
JackaJay system and serviced, will void all warranty. Adverse weather
and situational conditions include, severe water leaks that cause pooling
on the camper oor, submerging of any part of the camper trailer oor
in water causing damage to electrical components of the JackaJay
system etc.
For all installation directions and procedures, please refer to the
JackaJay Installation Guide outlined in the Appendix at the end of this
document.
Fault detection system to assist the user to locate and correct
faults in operation and / or mechanical wear and damage.
4.3-inch touch screen control
Under Voltage protection due to discharged power supply.
Low Power and low noise function.
No- Drop roof locking safety feature.
The JackaJay lift system is specically designed for the raising and
lowering of wind-up camper trailer roofs.
JackaJay USER GUIDE
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3 Starting and Stopping the System
3.1 First-time Users
All operations of the JackaJay lift system are controlled via the
touchscreen of the controller, often found in the front boot section,
passenger side, of the camper trailer.
The Lift and Lower function can be operated in either one of the
following options:
Manual Mode: This is a JOG function that can be operated from
the HOME page. This is done by touching either the Lift or Lower
Buttons for less then 2 seconds.
You can operate in a JOG function as many times as you want.
Additionally, all Fault functionalities are present and the Lift
and Lower stop points still function. Hence you are not able to
overdrive the lift system.
Automatic Mode: This is a fully automatic mode that can be
operated from the HOME page, by touching either the Lift or
Lower button for longer then 2 seconds, while moving through
the automatic operation prompts.
JackaJay USER GUIDE
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3.1.1 Turning the System ON and OFF
3.2 Controller / Push button ON
and OFF indication
The JackaJay controller is turned ON
and OFF via a small button found to
the left side of the controller’s touch
screen.
The user must conrm that correct
supply voltage of (12V DC) is
available with correct polarity,
before powering ON the controller.
When the controller is OFF, the button will be ushed with the front of the
control box and the Blue backlit LED will be OFF.
When ON, the button will be slightly pressed in from the front of the
control box and the Blue backlit LED will be ON.
Take note that the LCD touchscreen has a time out function and will go
blank after 5 minutes. This IS NOT an indication that the controller has
been turned OFF.
If the LED touchscreen has Timed Out and goes blank, touch the
touchscreen; if the controller is ON the screen will come back ON.
If the screen does not turn ON, check the Push button indicators, as
explained above. If the controller is not being used, ensure that the
controller has been turned OFF.
DO NOT turn ON the controller if the battery connection has not been completed.
If the JACKAJAY power supply cable is required to be disconnected from the
battery, you must ensure that the JackaJay controller is turned OFF.
JackaJay USER GUIDE
9
3.3 LCD Touch Screen Interface operation
The LCD user interface has been designed to provide clear and easy
operation of the lift system as well as direct feedback on the ongoing
operation and current status.
The User interface is divided into 2 Main pages –
HOME Page:
2 large BLUE buttons at the top for Lift and Lower operations.
Live supply battery voltage indication.
Controller status feedback text box.
Automatic Operations Page:
Displays all 4 corners of the camper trailer.
Once each corner reaches it’s Lift or Lower point, a text will
prompt the user of the status
If a FAULT occurs, a text will prompt you what has occurred and
the required actions.
BACK button: This will return you to the HOME page for further
operations and / or directions.
JackaJay USER GUIDE
10
3.5 Stopping and Suspending the system
3.6 Fault Detection
At all times during any of the system functions, the process can be
halted either by removing your nger from the Lift or Lower buttons, if in
a JOG function, or pressing the STOP button, if you are in the automatic
operation page.
The JackaJay controller is programmed with 2 smart detection systems to
prevent damage to the camper. These are set to detect abnormalities
during operation and ultimately to STOP any function that can damage
the lift system or camper trailer. If a Fault is detected the cause must be
investigated.
3.4 Starting the system
When turning the JackaJay controller ON. The rst page that is displayed
outlines the following:
The rights and responsibilities of the user, and clear safety
precautions that must be adhered too and ACCEPTED.
Software version details.
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