JDE PROFESSIONAL CAFITESSE QUANTUM TOUCH Manuale utente
CAFITESSE QUANTUM TOUCH
User Manual
PN: 10043691_02
Date: 2023-07-14
Copyright
The information contained in this manual is the property of Jacobs Douwe Egberts. (hereinafter
referred to as "JDE" ). This manual was prepared for the internal use of the customers.
Without the prior written consent of JDE, no part of the document shall be used, duplicated, translated,
or transmitted by any means or for any commercial purposes.
JDE has the right to change its technical data and equipment information without notice.
The logo of Jacobs Douwe Egberts is a registered trademark of JDE.
Copyright © Jacobs Douwe Egberts. All rights reserved.
Revision # Date Serial # Description
1 Mar. 23, 2023. None Release for initial review.
2 Jul. 14, 2023. None Updates according technical review.
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4
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QUANTUM TOUCH
TABLE OF CONTENTS
1- BEFORE INITIAL START-UP....................................................................6
2- SAFETY INSTRUCTIONS .........................................................................7
2.1 Safety Categories....................................................................................................7
2.2 Safety and Warning Symbols ................................................................................7
2.2.1 Hazard symbols........................................................................................................ 8
2.2.2 Prohibition symbols ................................................................................................. 8
2.2.3 Mandatory action symbols...................................................................................... 8
2.3 User Groups............................................................................................................9
2.4 Necessary Safety Instructions...............................................................................9
2.5 General ..................................................................................................................11
2.6 Refrigeration system information ......................................................................12
2.7 Replacement of Worn Parts ................................................................................13
2.8 Disposing of the Packaging Material..................................................................13
2.9 Disposal of the machine......................................................................................13
2.11 Servicing the dispenser .....................................................................................14
2.12 Cleaning the dispenser......................................................................................14
2.13 Food safety instructions (HACCP) ....................................................................15
3- TRANSPORTATION AND STORAGE.....................................................16
4- TECHNICAL SPECIFICATIONS ..............................................................17
4.1 Specications ........................................................................................................17
4.2 Dimensions - Q100...............................................................................................18
4.3 Dimensions - Q200...............................................................................................19
4.4 Dimensions - Q300...............................................................................................20
5- PART OVERVIEW DESCRIPTION ..........................................................21
5.1 Front view & back view ........................................................................................21
5.2 Interior view ..........................................................................................................22
5.3 Button functions...................................................................................................23
5.4 Display overview...................................................................................................23
6- INSTALLATION AND INITIAL START-UP.............................................24
6.1 Unpack the Machine ............................................................................................24
6.2 Install the Machine...............................................................................................25
6.3 Dispenser start-up................................................................................................26
6.4 Dispenser storage ................................................................................................27
7- INGREDIENT PACK HANDLING...........................................................28
4QUANTUM TOUCH
8- DAILY OPERATION...............................................................................29
8.1 Safety for Operation ............................................................................................29
8.2 Place cups and pots correctly .............................................................................30
8.3 Drink delivery........................................................................................................31
8.4 Drink delivery with preselections .......................................................................32
8.4.1 COLD-preselection (option)................................................................................... 32
8.4.2 VOLUME-preselection............................................................................................ 32
8.4.3 STRENGTH-preselection ........................................................................................ 33
8.5 Inserting and removing product packs..............................................................34
8.6 Replacing an empty product pack......................................................................35
8.7 Switching on the dispenser.................................................................................36
8.8 Switching o the dispenser.................................................................................37
8.9 Locking/unlocking the dispenser........................................................................38
9- CLEANING ............................................................................................39
9.1 Safety for Cleaning ...............................................................................................39
9.2 Cleaning procedures............................................................................................40
9.3 Exterior cleaning...................................................................................................41
9.4 Flushing .................................................................................................................42
9.5 Cleaning the doser openings and cooler box - Q100 & Q300 ........................44
9.6 Cleaning the doser openings and cooler box - Q200.......................................48
10- USER PROGRAMMING.......................................................................53
10.1 Activating the operator mode ..........................................................................53
10.2 Activating the operator mode ..........................................................................53
10.3 UI settings ...........................................................................................................54
10.4 Date / time ..........................................................................................................55
10.5 Language.............................................................................................................55
10.6 Eco settings .........................................................................................................56
10.7 Summer / winter time........................................................................................57
10.8 Happy hour .........................................................................................................57
10.9 Payment ..............................................................................................................58
10.10 Non-resettable counters .................................................................................59
10.11 Cleaning schedule............................................................................................60
10.12 Resettable counters.........................................................................................61
10.13 Water system....................................................................................................62
10.14 System Info .......................................................................................................62
10.15 Contact info.......................................................................................................63
10.16 Maintenance Pin ..............................................................................................63
10.17 Global drink settings........................................................................................64
11- DISPLAY MESSAGE AND TROUBLE SHOOTING................................65
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QUANTUM TOUCH
12- OPTIONS.............................................................................................66
12.1 Software options ...................................................................................... 66
1- BEFORE INITIAL START-UP
6QUANTUM TOUCH
This manual provides instructions and information about how to handle the machine safely, including
basic operational requirements for CAFITESSE QUANTUM TOUCH.
All description in this manual agrees with the model and appearance of the Machine deliverables.
This manual is available to consumers, service personnel, the experts responsible for the maintenance
and repair work and the operating company itself.
This manual must be available to every user throughout the entire life of the machine.
Read and understand this manual before the operation, maintenance, and repair of the Machine.
It is prohibited to duplicate and lend this manual without permission.
For the information not included in this manual, or unclear information related to operation, please
contact JDE for technical support.
Keep this manual during the lifespan of the Machine.
JDE recommends to keep this manual near the Machine for easy reference. Do not remove any pages
from this manual.
If the manual is lost, damaged, or unreadable, please download the manual from:
https://www.jacobsdouweegbertsprofessional.support/
To help with the access to this manual, the conventions in the manual are as below:
• Tasks and procedures are shown as step-by-step lists.
• Unordered lists are used for examples and tasks where the sequence of actions is not important.
• Bold font is usually used for warning texts, and headings of table rows and columns.
• Italic font is used for note texts, and gure and table captions.
1- BEFORE INITIAL START-UP
7
2- SAFETY INSTRUCTIONS
QUANTUM TOUCH
Danger
Warning
Caution
i
DANGER represents the hazards with a high level of risk which, if not prevented,
will cause death or serious injury.
WARNING represents the hazards with a medium level of risk which, if not
prevented, could cause death or serious injury, or cause damage to the Machine.
CAUTION represents the hazards with a low level of risk which, if not prevented,
could cause minor or moderate injury, or cause damage to the Machine.
Prohibition: species the operation that cannot be done.
Mandatory action: species the action that must be taken to prevent a
hazardous situation.
Hazard: species the hazards.
NOTE provides important information and useful tips.
2- SAFETY INSTRUCTIONS
JDE uses the danger, warning and caution statements in the document when it is necessary to take
special precautions to prevent the possible damage or injuries.
The warning statements are classied into the following three categories according to the severity of
the hazard and the level of risk specied in the ISO 3864 standard.
ISO 3864 standard species the general shapes and colors of the danger, warning, and caution
symbols.
2.1 Safety Categories
2.2 Safety and Warning Symbols
2- SAFETY INSTRUCTIONS
8QUANTUM TOUCH
Hot surface hazards
Hand crushing hazards
No smoking
Read the manuals or
instructions
Do not modify
Restricted access
Electrical hazards
High temperature surface
hazards
Do not touch
Disconnect main power plug
No ames
These hazard symbols identify dangerous situations or operations, and give warnings on
situations that can cause the damage and injury:
These prohibition symbols identify dangerous situations or operations, and give warnings on
situations that can cause the damage and injury:
These mandatory action symbols are used in warnings to identify a mandatory action.
2.2.1 Hazard symbols
2.2.2 Prohibition symbols
2.2.3 Mandatory action symbols
9
2- SAFETY INSTRUCTIONS
QUANTUM TOUCH
2.3 User Groups
2.4 Necessary Safety Instructions
User: Customer/consumer/direct operator. They use the Coee Machine to brew drinks but can not
have access to internal parts of the Coee Machine or its programming without adequate training as
provided by the manufacturer, operating company or distributor.
Service personnel: Personnels are trained by the manufacturer, operating company or distributor
and know how to ll and clean the Coee machine.
Service technician: Experts are familiar with the Coee Machine and can be aware of the hazards
posed by it. They are trained by the manufacturer, operating company or distributor, and capable of
installing, maintaining and repairing the Coee Machine.
Operating company: Responsible for setting up and operating the Coee Machine correctly.
i
NOTE :
No one is permitted to carry out service, maintenance or repair work on the
machine unless they have been properly instructed by the operating company or the
manufacturer.
Do not immerse the appliance, plug or mains cable in water.
There is a danger of electric shock.
Danger
It is forbidden for personnel not approved to install, operate, repair, or
deactivate the Coee Machine without JDE’s written consent.
It is forbidden for personnel not approved to access to the service area, especially
handle and operate and perform cleaning tasks and maintain adequate hygiene.
Do not make any changes to Coee Machine and its accessories without JDE’s
written consent.
Do not use the Coee Machine for purposes that are not specied in this manual
without JDE’s written consent, so as to prevent death or injury or product
damage.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, un-
less they have been given supervision or instruction concerning use of the appli-
ance by a person responsible for their safety.
2- SAFETY INSTRUCTIONS
10 QUANTUM TOUCH
Children should be supervised to ensure that they do not play with the machine.
If the supply cord is damaged, it must be replaced by the manufacturer, its ser-
vice agent or similarly qualied persons in order to avoid a hazard.
Only plug the appliance into a properly installed earth-grounded safety socket
with line voltage matching the technical data for the appliance.
In case of emergency (e.g., the machine catches re or becomes abnormally hot
or noisy), disconnect the power immediately and turn o the water supply.
Warning
Do not use the machine unless you have read and understood this manual
and manuals for accessories.
Obey the safety instructions while using the product.
Children should not play with the machine.
Cleaning and user maintenance shall not be made by children without supervision.
Do not use the machine if the mains cable and plug are damaged or the appli-
ance has fallen over.
Only trained personnel should have access to the key.
Use the inlet hose included with the machine to connect it to the water mains
in accordance with the national rules applicable in the country where machine
is installed. Only connect the machine to the water supply using the new hoses
included in the delivery. Never reuse damaged hoses.
The appliance is not suitable for installation in an area where a water jet could be
used. This appliance must not be cleaned with a water jet or a pressure washer.
Prevent the appliance from freezing. If the water in the hydraulic system does
freeze, do not use the appliance. Unplug it an contact a technician to inspect it an
perform necessary repairs.
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