Konica Minolta Bizhub 552 Manuale

Version 1.0

Created: 3/2/11

bizhub 552/ 652

bizhub

vCare/CS Remote Care

HTTP (One-Way) Setup nstructions

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 1 of 13

Purpose:

his documentation is for setting up bizhub 552 / 652

vCare/CSRC One–way (Simplex) H P communication..

Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s

worldwide CS Remote Care System (CSRC).

Overview: he settings entered into the CS Remote Care section of the bizhub are

intended to do the following:

 Set the MFP with the current date, time and time zone according to Military Time.

When the MFP communicates with the vCare/CSRC host, the MFP will report the

date and time for its specific location.

 Set a unique identification code for communicating to a specific vCare/CSRC host

system.

 Set a unique H P connection for the MFP, as well as the IP addresses/ Link

information of the WEB/DAV server. All passwords, user names and port settings for

H P will be set to allow the MFP to communicate with the WEB/DAV server(s)

supporting vCare/CSRC

Contents

Topic Page

A. Administrative Requirements Prior to MFP H P Setup 2

B. MFP Specific R

equirements

Setting MFP Date/ ime Settings

D. Configuring MFP for One-Way (H P) Communication 3

E. Heart Beat Setting 6

F. Setting vCare Date/ ime Settings 6

G. Setting the Notification Schedule and Center Notification 7

H. Configuring WebDAV Settings 9

I. First Call to the vCare System 12

J. Printing a vCare Communication Log 13

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 2 of 13

A. Administrative Requirements Prior to MFP HTTP Setup

 he MFP’s H P settings and Server addresses MUS be obtained prior to

setting up the MFP for H P Communication.

 Please use your setup credentials provided by your vCare Administrator.

B. MFP Specific Requirements

he technician performing the H P setup must have the following information from

the vCare administrator before visiting the customer:

1. Device ID: he Device ID for MFP must match the 13 digit ID configured on

CSRC Server. he Device ID is the serial number for the MFP. his setting is

hard-coded in the bizhub 552 / 652 vCare/CSRC settings.

2. Center ID: his ID is used by the vCare/CSRC Communication Server.

3. WEB/DAV Server IP Address: he IP address for the WEB/DAV Server.

4. H P Port: ypically 80, unless otherwise indicated.

5. Service Engineer’s ID number: he SE ID is a seven-digit number. It should be

unique to the technician servicing the machine. Enter leading zeros if required;

e.g. 0123456. If no numeric ID assigned, simply use: 1234567.

C. Setting MFP Date/Time Settings

1. Press Utility\Counter button.

2. Press [3.Administrator Settings] on the touchscreen.

3. Enter Administrator password, as required. (Default = 12345678)

4. Press [1.System Setting].

5. Press [3. Date/Time Setting].

6. Enter Year, Month, Day [Daily on touchscreen], Hour and Minutes.

Note: Set Date will be displayed, if MFP is configured to communicate with N P

Network ime Protocol server. Pressing this button will populate Year, Month, Day,

Hour and Minute.

7. Enter correct time zone by pressing the - or + keys and then press OK to save the

changes. his setting will be required, even with N P configured on the MFP.

a. Eastern ime Zone: -05:00

b. Central ime Zone: -06:00

c. Mountain ime Zone: -07:00

d. Pacific ime Zone: -08:00

8. Press [Daylight Savings Time] button -> YES -> Enter 60 minutes -> then OK.

9. Press Close three times to exit Administrator mode.

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 3 of 13

D. Configuring MFP for One-Way (HTTP) Communication

1. Enter Tech Rep Mode.

2. Press Utility/Counter -> Meter Count -> Check Details button on touchscreen ->

STOP - > 00 -> STOP -> 01.

Press CS Remote Care button.

3. Select HTTP2 to set the MFP up for One-Way H P Communication.

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 4 of 13

4. Select D Code.

5. Next Enter your 7 digit D code and then select D code again.

6. Press the Detail Setting button at this time.

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 5 of 13

7. Only if previous CSRC settings had been entered and now needs to be cleared,

Press RAM Clear -> Press SET -> Press END.

he RAM clear will clear

any previous CSRC settings, then Cycle Power.

Otherwise proceed to step 8

8. Select Basic Setting, and then press Center D.

Enter the Center ID provided by your vCare Administrator. Example: US510

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 6 of 13

9. Select Client Settings and press No for the Encryption setting.

E. Heart Beat Settings

Note: he Heartbeat function provides a status update

of the MFPs condition. his setting is not necessary to be

configured, if MFPs are configured to report on a Daily basis.

o Disable in the Basic setting, under the Heat Beat tab, enter the following:

 Communication: No

 Specified ransmission: No

F: Setting vCare Date and Time settings

1. Within the Detail settings, select Date & Time Setting.

2. Enter the Current Year, Month, and Date.

3. Enter the Hour and Minute (Military ime) then press [Set].

4. Select the Time Zone button and enter the correct ime Zone. hen press [Set].

a. Eastern ime Zone: -05:00

b. Central ime Zone: -06:00

c. Mountain ime Zone: -07:00

d. Pacific ime Zone: -08:00

Note: o Clear the ime Zone setting, press the “C” button on the MFPs’ display panel.

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 7 of 13

G. Setting the Notification Schedule and Center Notification

Notification Schedule

1. Within the Detail Setting, select Notification Settings.

2. Select Schedule and press Enable.

3. Select Day and enter 1 for Day Frequency.

4. Press SET.

Center Notification

5. Select Center Notification.

6. Select only the following numbers 1_2_3_4_5_6_8_9.

Note: Do not select number 7.

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 8 of 13

7. Press End.

No Type of data which will be sent No

Type of data which will be

sent

1 Sales count data 7 EKC data [Do Not Select]

Not Supported

2 Error count data 8 Adjustment data

3 Service count data 9 Coverage data

4 Life count and life cycle data 10 Not used

5 CSRC system and Device configuration

data

11 Not used

6 History data 12 Not used

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 9 of 13

H. Configuring WebDav Settings

1. Select [Server Setting].

2. Select H P Server Settings and the URL tab.

3. Enter the WebDAV Server IP Address Example 10.10.10.10

4. hen, select the [ nput FQDN] button.

5. Key in /US510 so that it is appended to the previously entered IP Address.

Note: he entire URL string should display, similar to: 10.10.10.10/US510.

Altri manuali per bizhub 552

Questo manuale è adatto per i seguenti modelli

Indice

Altri manuali Konica Minolta Stampante

Konica Minolta

Konica Minolta Magicolor 2450 Manuale utente

Konica Minolta

Konica Minolta magicolor 7450 Manuale utente

Konica Minolta

Konica Minolta magicolor 1600W Manuale utente

Konica Minolta

Konica Minolta Crown II Guida rapida

Konica Minolta

Konica Minolta KM256 Manuale utente

Konica Minolta

Konica Minolta Magicolor 2 CX Manuale

Konica Minolta

Konica Minolta bizhub 20P Istruzioni originali

Konica Minolta

Konica Minolta BIZHUB C250P Manuale utente

Konica Minolta

Konica Minolta Magicolor 7300 Manuale utente

Konica Minolta

Konica Minolta Magicolor 2530 DL Manuale utente

Konica Minolta

Konica Minolta BIZHUB PRO C6500 Manuale utente

Konica Minolta

Konica Minolta magicolor 2200 DeskLaser Manuale utente

Konica Minolta

Konica Minolta Magicolor 2500W Manuale utente

Konica Minolta

Konica Minolta PagePro 1350EN Manuale utente

Konica Minolta

Konica Minolta magicolor 3730DN Manuale utente

Konica Minolta

Konica Minolta KIP 9900 Manuale utente

Konica Minolta

Konica Minolta Bizhub-C31P Manuale utente

Konica Minolta

Konica Minolta Magicolor 5550 Manuale utente

Konica Minolta

Konica Minolta bizhub 161f Manuale utente

Konica Minolta

Konica Minolta bizhub pro 1100 Manuale di installazione

Konica Minolta

Konica Minolta magicolor 1600W Manuale utente

Konica Minolta

Konica Minolta bizhub press c1060 Manuale utente

Konica Minolta

Konica Minolta bizhub 20P Manuale utente

Konica Minolta

Konica Minolta magicolor 5670EN Manuale utente

Manuali Stampante popolari di altre marche

Lexmark

Lexmark 1400 Series Manuale

Canon

Canon i70 Series Manuale utente

Evolis

Evolis Elypso Manuale utente

Kyocera

Kyocera FS-9530DN Manuale utente

Canon

Canon LASER SHOT LBP-1210 Manuale utente

Samsung

Samsung BIXOLON SRP-350plusF Manuale utente

Canon

Canon PIXMA PRO-1 Series Manuale utente

Canon

Canon PIXMA G3560 Guida all'installazione

Dell

Dell Color Laser Printer 2130cn Manuale utente

Tektronix

Tektronix Phaser 840 Manuale utente

Epson

Epson ET-7750 Istruzioni operative

Canon

Canon CLBR 460ps Manuale utente

Eltron

Eltron P210 Guide Manuale utente

Ricoh

Ricoh MD-P1 Manuale utente

Epson

Epson SC-F7100 series Manuale utente

Epson

Epson Stylus C40UX Manuale utente

Canon

Canon imagePASS-A2 Manuale utente

Canon

Canon S820D Manuale utente

Konica Minolta bizhub 552 Manuale

Manuali Stampante popolari di altre marche