Lantronix Spider Manuale utente

Spider™ View User Guide

Part Number 900-496

Revision D January 2023

Spider™ View User Guide 2

or reproduced in any form or by any means without the written permission of Lantronix.

Lantronix is a registered trademark of Lantronix, Inc. in the United States and other countries.

Spider is a trademark of Lantronix, Inc.

Patented: https://www.lantronix.com/legal/patents. Additional patents pending.

Windows is a registered trademark of Microsoft Corporation. All other trademarks and trade

names are the property of their respective holders.

Contacts

Lantronix, Inc.

Corporate Headquarters

48 Discovery, Suite 250

Irvine, CA 92618, USA

Toll Free: 800-526-8766

Phone: 949-453-3990

Fax: 949-453-3995

Technical Support

Online: https://www.lantronix.com/technical-support

Sales Offices

For a current list of our domestic and international sales offices, go to the Lantronix web site at

https://www.lantronix.com/about/contact.

Disclaimer & Revisions

The information in this guide may change without notice. The manufacturer assumes no

responsibility for any errors that may appear in this guide.

For the latest revision of this product document, please check our online documentation at

https://www.lantronix.com/support/documentation.html.

Revision History

Date

Rev.

Comments

March 2007

Initial Document

May 2009

Updates for Spider v2.2 release

September 2013

Updated product name and trademark information.

January 2023

Updated for Spider View firmware 2.0 release.

Spider™ View User Guide 3

Contents

Introduction _______________________________________________________________ 4

Installation________________________________________________________________ 4

Finding, Configuring, and Organizing Spider Devices ______________________________ 4

Accessing Spider Devices ___________________________________________________ 6

Using Spider Devices _______________________________________________________ 7

Logging Out ______________________________________________________________ 8

Technical Support__________________________________________________________ 9

Appendix A: Troubleshooting _________________________________________________ 9

Spider™ View User Guide 4

Introduction

The Lantronix® Spider™ View product is a Windows®-based application designed to facilitate the

management of multiple Lantronix® Spider™ devices.

From your PC, you can:

add Spider devices automatically within the local subnet, or manually add Spider devices

outside the local subnet

give Spider devices user-friendly names

organize Spider devices into groups

manage Spider settings

launch Remote Console (KVM Console) windows

Note: The terms “Remote Console” and “KVM Console" are synonymous and used

interchangeably throughout this document and the Spider View application.

Installation

Spider View is a standalone application requiring installation on the client system. Spider View is

supported on systems running Microsoft Windows® 10, Windows 8, or Windows 7. The system

requirements are: 500MHz CPU, 64MB available RAM, 10MB free disk space.

1. Follow the prompts during installation.

2. When prompted, accept the license agreement.

3. Select the folder for the software installation location and the shortcuts required.

4. To run Spider View, double-click the Spider View icon or select the utility from the Start

Menu.

Finding, Configuring, and Organizing Spider Devices

Spider View can automatically find all Spider devices residing on the same subnet as the client

system. Other Spider devices may be manually added via their IP addresses.

1. Select Configuration > Find New Devices or click the icon. Newly found Spider

devices are listed under the Unconfigured Devices group, listed by their MAC addresses.

2. Right-click on a Spider and select Change Connection Settings. The Device Configuration

window displays.

Spider™ View User Guide 5

3. Edit the following fields as needed:

Device Name

Network Address

Authentication Port

Connection Type (checked = HTTPS; unchecked = HTTP)

Username and Password

Note: The factory default username is sysadmin. The default password is PASS.

Connection Mode (not applicable to devices running firmware 5.0.0.0 or newer)

Click OK to save your changes; click Cancel to keep previous configuration settings.

4. To manually add a Spider device, select Devices > New Device or click the icon. Provide

the device’s Network Address and enter the other parameters as described in step 3. An

error occurs if the IP address is not accessible.

5. Newly configured Spider devices display under the New Devices group, listed by Device

Name. To add a new group, select Groups > New Group or right-click an existing group and

select New Group. Right-click a group to rename or delete. Select a specific Spider and drag

it to the desired group.

6. To configure an individual Spider device, right-click the device and select Configure Device

(Website). This launches a browser window for Spider access via HTTPS. For more

information on web configuration, refer to the Spider User Guide.

7. (Optional) To set global Spider View default connection options, select Configuration >

Options to open the Spider View Options window. Select the Connection Mode from the

pull-down menu best suited for your network connection. Select a Painting quality type from

the pull-down menu based on the speed of the client workstation and the available network

bandwidth. Select an option under Observation Window Click Behavior to define the

operation performed when clicking on a remote server window within the Observation

Window. For more information on Remote Console configuration, refer to the Spider User

Guide.

sysadmin

Spider™ View User Guide 6

Accessing Spider Devices

Spider Remote Console windows may be launched in the Spider View Observation Window, an

individual window, or both. In addition to individual Remote Console windows, Spider View also

provides an Observation Window where several Spider Remote Console windows can be viewed,

allowing easy interaction with multiple remote target systems.

A computer icon with a green display indicates the Spider device is currently connected. A

yellow display indicates the device is negotiating a connection. A red display indicates the

device is not connected.

1. To connect a Spider Remote Console in the Observation Window: right-click the desired

Spider device and select Connect in Observation Window. Alternatively, select the Spider

and click the icon.

2. To connect all Spider devices in a group: right click the group and select Connect All

Devices. Alternatively, select the group and click the icon. The stored username and

password for each Spider must be valid for a successful connection attempt.

3. To connect a Spider Remote Console in its own window: right-click the device and select

Connect in Extra Window. Alternatively, select the device and click the icon. To use

non-default settings when connecting, select Connect in Extra Window (Advanced). Modify

the Connection Options, Display Options, and Preferences as necessary.

The Observation Window is useful for monitoring multiple remote systems rather than interacting

with them because the windows’ sizes decrease with the number of connected Spider devices.

Standard Click Behavior allows for clicking on an individual window in the Observation Window

to open the Remote Console in an additional window. Observation window click behavior may

also be set in Configuration > Options to allow selecting and interacting with each device within

the observation window (or for monitoring only).

Spider™ View User Guide 7

Using Spider Devices

When a Remote Console Window is active and the client computer’s focus is inside the Remote

Console window, mouse movements and keystrokes are transmitted to the remote computer. The

Remote Console window may be moved, maximized, minimized, or resized like a standard

Windows window. Various options and functions are available from the toolbar or via the Options

menu. For more details on these functions, refer to the Spider User Guide.

Remote Console

Button Description

Close this Remote Console window (Spider View itself is not

closed).

Toggle monitor-only mode on/off. When turned on,

keystrokes and mouse movements are not transmitted to the

target system.

Turn on full screen mode. To exit, press Ctrl+F10

Send screen shot to clipboard.

Spider™ View User Guide 8

Remote Console

Button Description

Present only on PS/2 mouse interface. Sync local and remote

cursors.

Display the soft keyboard for sending keys not present on

local keyboard to remote system.

The Options pull-down menu provides the configuration

options. Also provides the same functions available on

toolbar buttons.

Logging Out

To exit a specific Remote Console window, click the icon or click the 'X' button in the

top-right corner to close the window.

To close a session with a Spider in the Observation Window, click the button in the top-

right corner of the Observation Window.

To disconnect all Spider devices in a group, click the button.

To exit Spider View, select File > Exit or click the 'X' button in the top-right corner.

Spider™ View User Guide 9

Technical Support

If you are unable to resolve an issue using the information in this documentation, contact the

following resources.

Technical Support

Check our online knowledge base or send a question to Technical Support at

https://www.lantronix.com/technical-support.

When you report a problem, please provide the following information:

Your name, and your company name, address, and phone number

Lantronix model number

Lantronix serial number

Firmware version

Description of the problem

Target computer interface (PS/2 or USB) and video format

Status of the unit when the problem occurred (please try to include information on user and

network activity at the time of the problem).

Appendix A: Troubleshooting

This section provides a list of possible solutions to common issues. If the issue persists, contact

Technical Support for further assistance.

Can’t Find Devices -- Network Adapter Choice

If you don’t find any new devices when you search, check your Network Adapter choice since the

wrong Adapter choice won’t let you discover your devices.

You must select the correct Network Adapter, or “Find New Devices” won’t find any devices. This

is under Configuration | Options. Note: this may happen if your Windows PC becomes

disconnected from the Ethernet and the default Network Adapter address changes to a “link-local

IPv4 address” (e.g., 169.254.x.x) per RFC 3927. If no Devices are found, Spider View will advise

you to check the network settings.

Spider™ View User Guide 10

Spider Disappears

You can change the “IP auto config” of a Spider device using Spider View. Switching between

DHCP and “None” may change your Spider device’s IP address.

Select Spider View's Network Adapter

Insecure HTTPS (Self-signed certificate)

If you chose “Configure Selected Device (Website)” which opens a Web Browser, the Browser is

likely to complain because the Spider contains a self-signed security certificate. You may “click

through” the warnings and proceed to the Spider’s website.

Figure 2 One popular Browser's security warning

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