Lucent Technologies MERLIN Plus Release 2 Manuale utente

Lucent Technologies

Bell Labs Innovations

MERLIN

Plu

COMMUNICATIONS SYSTEM

Release 2

Customization Chart

999-503-148

Issue 3

November 1989

How to Use This

CUSTOMIZATION

CHART

Follow this chart to perform all of your

administration procedures. More

detailed instructions are included in

Section 5, "Reference," of the MERLIN®

Plus System Manual. If you have any

problems or questions, please call the

AT&T National Service Assistance

Center: 1-800-628-2888.

1989 AT&T

Printed in USA

MERLIN is a registered trademark of Lucent Technologies.

Issue 3

November 1989

SYSTEM RESET

DIAL *99198

TURN power off, wait 10 seconds

TURN power on

BASIC ADMINISTRATION

NUMBER OF OUTSIDE LINES

DIAL *4

DIAL one digit for the number of lines (l-8)

TOUCH Administer

DIAL SIGNALS

DIAL

*38

Touch-Tone (F†)

*39

Rotary

TOUCH Administer

LONG DISTANCE DIALING

DIAL

*36

Toll prefix (0 or 1) needed (F)

*37

Area code only needed

TOUCH Administer

TRANSFER RETURN INTERVAL

DIAL *2

DIAL one digit for the number of rings before a

transferred call returns to the attendant (0–9)

(F=4 rings)

TOUCH Administer

HOLD DISCONNECT INTERVAL

DIAL *69

TOUCH line button

Green light on = long (450 msec) interval (F)

Green light off = short (50 msec) interval

TOUCH Administer

GROUP PAGING

DIAL *71 Group 1 (voice terminals 10-19)(F)

*72 Group 2 (voice terminals 20-29) (F)

TOUCH Auto Intercom button (or dial appropriate

code from dial code chart)

Green light on = telephone assigned

Green light off = telephone removed

(or TOUCH Drop to remove all telephones from a

paging group)

TOUCH Administer

JACK ASSIGNMENT

BUSY BUSTER

Dial *35

TOUCH Auto Intercom button (or dial

Intercom number) of jack (F=jack 19)

Green Iight on = jack assigned

Green light off = jack not assigned

AUTOMATIC SYSTEM ACCESS

DIAL *59

TOUCH Auto Intercom button (or dial

intercom number) of jack (F=Jack 18)

Green light on = jack assigned

Green light off = jack not assigned

TOUCH Administer

CALL REPORT AND SYSTEM FEATURE REPORT

DIAL *82 Reports (SMDR)

*85 System Feature Report

TOUCH Auto Intercom button (or dial

intercom number) of jack (F=jack 19)

Green light on = jack assigned

Green light off = jack not assigned

TOUCH Administer

LINE ADMINISTRATION

ASSIGN LINES TO A VOICE TERMINAL

TOUCH Auto Intercom button (or dial intercom

number)

TOUCH line buttons

Green light on = line assigned

Green light off = line not assigned

TOUCH Administer

BUTTON - FREE LINE OPERATION

TOUCH Auto Intercom button (or dial intercom

number)

TOUCH line buttons

Green light on = line assigned

Green light off = line not assigned

(or DIAL *34 to assign all Iines)

DIAL *31 Incoming calls ring

*32 Incoming calls don’t ring

TOUCH Administer

†F=Factory setting.

AT VOICE TERMINAL 10

TO ENTER ADMINISTRATION MODE: SLIDE the T/P switch to P

Touch

Administer

TO LEAVE ADMINISTRATION MODE: SLIDE the T/P switch to center position

AUTOMATIC SYSTEM

ACCESS (ASA) FEATURES

ASSIGN ASA LINE GROUPS

*51 Call Forwarding incoming line group

*52 Call Forwarding outgoing line group

DIAL *54 Remote Line Access Incoming

Iine group

*58 Direct Extension Dialing incoming

line group

*75 System Answer incoming line group

TOUCH line buttons

Green light on = line assigned

Green light off = line not assigned

TOUCH Administer

ASSIGN ASA RING INTERVALS

DIAL *76

1 Direct Extension Dialing

DIAL 2 Call Forwarding

3 Remote Line Access

4 System Answer

DIAL one digit for number of rings before

answering call (0-9) (F=2 rings)

TOUCH Administer

MODIFY ASA VOICE MESSAGE

DIAL *50

TOUCH line button

DIAL telephone number to include in message

TOUCH Administer

REPEAT above procedure for each Iine

ACTIVATE CALL FORWARDING/

DIRECT EXTENSION DIALING VOICE MESSAGES

DIAL *30

Voice message off

1 Voice message on (F)

TOUCH Administer

ASSIGN CALL FORWARDING DESTINATION

NUMBER

DIAL *53

DIAL Call Forwarding destination telephone

number

TOUCH Administer

ASSIGN SYSTEM ANSWER ALTERNATE

ATTENDANT

DIAL *79

TOUCH Auto Intercom button (or dial intercom

number)

TOUCH Administer

DIAL

Telephone number

Account number

SELECT SYSTEM ANSWER VOICE MESSAGE

DIAL *77

DIAL 0 No voice message

1 “Please Hold”

2 “Please hold, your call will be handled

momentarily” (F)

CREATE REMOTE LINE ACCESS PASSWORDS

DIAL *56

DIAL an intercom number

DIAL three digits (except 000)

To remove a password:

DIAL the intercom number

DIAL 000

TOUCH Administer

SYSTEMWIDE OPTIONS

DISALLOWED LIST ENTRIES

DIAL *09

TOUCH two-digit item number (01-20)

To add entry

DIAL the disallowed number (up to 16 digits)

TOUCH Administer

To remove an entry:

TOUCH Administer

ALLOWED LIST ENTRIES

DIAL three-digit Iist code (*01-*08)

DIAL two-digit item number (01-10)

To add an entry:

DIAL the allowed number (up to eight digits)

TOUCH Administer

To remove an entry:

TOUCH Drop

TOUCH Administer

ASSIGN CALL RESTRICTIONS

TOUCH Auto Intercom button (or dial intercom

number)

TOUCH Restrict until:

Green light on steady = Unrestricted (all calls)

Green light flashing = Toll Restricted (no long

distance calls)

Green light off = Outward Restricted (no out-

side calls)

TOUCH Administer

ASSIGN ALLOWED/DISALLOWED LISTS

DIAL three-digit list code:

*01–*08 Allowed Iist codes

*09 Disallowed Iist code

DIAL 00

TOUCH Auto Intercom button (or dial appropriate

code from dial code chart)

Green light on = list assigned

Green light off = list not assigned

(or TOUCH Conference to assign the list to all

the voice terminals, TOUCH Drop to remove the

list from all the voice terminals)

TOUCH Administer

SYSTEM SPEED DIAL

DIAL code (#60—#89 or #900—#999)

*88 Account code assignment

DIAL *92 Restriction override assignment

*90 No restriction override assignment

DIAL * to make the number private

TOUCH Administer

MUSIC VOLUME AND

LOUDSPEAKER PAGING

MUSIC-ON-HOLD VOLUME

*12 Off

DIAL *13 Low

*14 Medium (F)

*15 High

TOUCH Administer

BACKGROUND MUSIC VOLUME

*16 Off

DIAL *17 Low

*18 Medium (F)

*19 High

TOUCH Administer

CENTRAL OFFICE LINE PAGING ASSIGNMENT

DIAL *91

TOUCH the line buttons

Green light on = line assigned

Green light off = line not assigned (F)

TOUCH Administer

Touch Administer

REPORT OPTIONS VOICE TERMINAL OPTIONS

CALL REPORT - TYPE OF CALLS REPORTED

DIAL *84

DIAL 0 No calls (F)

1 Outgoing calls only

2 All calls

TOUCH Administer

CALL REPORT - MINIMUM CALL DURATION

DIAL *83

DIAL one digit for the minumum number of minutes

(0-9) (F=1 minute)

TOUCH Administer

SYSTEM FEATURE REPORT & CALL REPORT

(SMDR) - DATE/TIME

DATE

DIAL *80

DIAL two digits for the month (01-12)

DIAL two digits for the day (01-31)

DIAL two digits for the year (00-99)

TOUCH Administer

TIME

DIAL *81

DIAL two digits for the hour (00-23)

DIAL two digits for the minutes (00-59)

TOUCH Administer

SYSTEM FEATURE REPORT - PRINTOUT

*60 System administration report and

individual telephone reports

*61 System administration report only

DIAL *62 Individual telephone reports

TOUCH one or more Auto Intercom

buttons (or dial intercom numbers)

*63 Abort printout and cancel all other

report requests

TOUCH Administer

CENTRALIZED PROGRAMMING

TOUCH Auto Intercom button (or dial Intercom

number)

TOUCH Conference

PROGRAM telephone

TOUCH Conference

VOICE TERMINAL TEMPLATES

DIAL *10

1 clear template

2 dialer template

DIAL 3 feature template

4 receptionist/secretary template

TOUCH Auto Intercom button (or dial intercom

number)

TOUCH Administer

COPY

TOUCH Auto Intercom button (or dial intercom

number)

TOUCH Copy

TOUCH Auto Intercom button (or dial intercom

number) of the source phone

TOUCH Administer

PROGRAM MODE LOCK

DIAL *89

Auto Intercom button (or dial the

appropriate code from the dial code

chart)

TOUCH Green light on = phone locked

Green light off = phone not locked (F)

Conference - All phones locked

Drop - No phones locked

TOUCH Administer

DIAL CODE

CHART

INTERCOM DIAL INTERCOM DIAL

NUMBER CODE NUMBER CODE

#22 20 #03

#21

#04

#20

#05

#19

23 #06

#18

#07

#17

25 #08

#16

26 #09

#15

#10

#14

#11

#13

#12

If you do not have an Auto Intercom button for all of

the voice terminals in your system, use this dial code

chart when instructed to do so in these administration

procedures.

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