Magtek ExpressCard 500p Manuale utente
Installation and Operation Manual
MagTek © 2015. All rights reserved. August 2015
Ref. D998200035 rev. 20
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Copyright
MagTek © August 2015. All rights reserved.
Copyright notice
Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced or
transmitted, in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of
MagTek. All the information contained in this document is subject to change without prior notice. MagTek cannot be held liable for any errors
that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination or use of this manual.
Warranty
Refer to the warranty notice supplied with your device for warranty terms and conditions and limitations.
Environmental information
MagTek is committed to helping the environment by reducing the energy consumption of its products.
Recycling of end-of-life products
The manufacture of the equipment that you have purchased required the extraction and use of natural resources. It may contain materials that
are hazardous to health and the environment.
To prevent the dispersal of such materials into our environment and reduce the pressure on our natural resources, we recommend that you use
existing collection systems. These systems will appropriately re-use or recycle most of the materials in your end-of-life equipment.
The crossed-out bin symbol on your device is a reminder to use these systems.
About MagTek
Since 1972, MagTek has been a leading manufacturer of electronic devices and systems for the reliable issuance, reading, transmission and security of cards, checks, PINs
and other identication documents. Leading with innovation and engineering excellence, MagTek is known for quality and dependability. Its products include secure card
reader authenticators, small document scanners, PIN pads and card personalization and issuance systems. These products are used worldwide by nancial institutions,
retailers, hotels, law enforcement agencies and other organizations to provide secure and efcient electronic payment and identication transactions.
Today, MagTek continues to innovate with the development of a new generation of Protection Services secured by the MagneSafe™ Security Architecture. By leveraging strong
encryption, secure tokenization, real-time authentication and dynamic transaction data, MagneSafe products enable users to assess and validate the trustworthiness of
credentials used for online identication, payment processing and other high-value electronic transactions.
SUPPORT
Located in Minneapolis, MagTek Support Services provides rst level technical support for all MagTek products. Please contact one of our Representatives at 651-415-6800.
Please have the product part number or serial number available.
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About your new device
Thank you for choosing a MagTek device.
Using your new device, you will be able to create a wide variety of high-quality cards and badges which can be printed in various thicknesses,
colors and styles. This device uses consumables and accessories available from MagTek.
Getting started
The purpose of this user guide is to guide you, step by step, through your device and how it works.
Contents
As with all MagTek products, a great deal of care has been taken over this manual. Should you nd an error, however, please let us know by
emailing us at marketing@MagTek.com.
Icons
The following icons are used in this manual to highlight important information:
Information providing further details or depth about certain points in the main text.
Indicates that failing to take the recommended action is liable to damage your device.
This symbol indicates that a video showing the procedure is available on the www.MagTek.com website and clicking on it
takes you straight to on-line help.
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Getting started
1-1 Unpacking
The device is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate to contact
the shipper and immediately inform MagTek Support Services, which will tell you the procedure to follow. Please maintain packaging.
You will be asked for the full original packaging (outer box, inner wedges and protective bags) in the event that the device is returned. If the
device is returned without its original packaging and components are damaged in transit, these components will no longer be covered by
the warranty. You will be charged for new packaging for shipping the device back to you.
Accessories supplied with your device:
• Power supply unit - SWITCHBOX Type F10723-A or CWT Type KPL-065M.
• Power cable.
• USB cable.
• Card rejection bin.
• Installation, documentation and software CD-ROM.
• Starter cleaning kit.
• Quick installation guide.
• Warranty notice.
If any of these components is missing, please contact MagTek Support Services.
Use only the power supply unit supplied with your MagTek device.
SWITCHBOX Type F10723-A or CWT Type KPL-065M. Use only the USB cable supplied with your MagTek device.
The MagTek device must be placed in a dry location, protected from dust and drafts but well-ventilated.
Keep your device on a at, sturdy surface able to bear its weight.
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5
1-2 Description of the device and its functions
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A- Card stock feeder
B- Card output hopper
C- Control panel
D- USB connector (type A)
E- USB connector (type B)
F- Ethernet connector
G- Power cable socket
H- Place for Kensington lock/security
anchor
I - Place for card rejection bin
Pushbutton
Cards and ribbon
Cleaning
Device
Wi-Fi (option)
I
6
Access to the side panels of the device and the option module tting/removal areas is restricted to your retailer/installer or to experienced
users. The device should always be disconnected from the power supply (unplugged) before carrying out any work on it.
1
J- Thermal print head
K- Card cleaning roller
L- Card thickness adjustment gauge
M - Location for double-sided printing activation key
N- Dust Filter
0- Side panel opening mechanism
P- Serial number label
J
KL
M
N
P
O
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Printing
2-1 Installing the print driver
New advanced functions automate device conguration after the print driver has been installed.
To install a print driver, insert the CD into your computer and select the print driver menu. A program will guide you through the entire installation
process.
Do not connect your USB cable to your computer until prompted to do so by the installation program. For the connection procedure, see
the section on Connecting the Device.
Follow the installation procedure scrupulously. All versions of Windows and Macintosh require the user to have administrator rights to
install the driver.
The setup consists of:
1. Install the EC500p print drver
2. Connect/Congure the ExpressCard 500p printer
3. Install the ExpressCard 500p fonts
4. Install the QwickCards.com Device Controller
5. Import the EC500p/IS380 Client Certicates
6. Add EC500p/IS380 CPDs to QwickCards.com
7. Start the EC500p/IS380 Device Controllers
NOTE: Do NOT connect the device to a computer before installing print driver.
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Select Lanaguage Press NEXT to continue installation. Select the radio button to accept warranty
agreement terms.
Press NEXT to continue installation.
Ensure the printer is NOT connected to the PC
during installation. If it is connected, disconnect it
before advancing.
Press NEXT to continue installation.
Accept the default installation location.
Press NEXT to continue installation.
Accept the default standard installation.
Select NEXT to continue.
Select Start Menu Folder. Accept default.
Select NEXT to continue.
Select default settings.
Select NEXT to continue.
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22-1 Installing the Print Driver (continued)
Follow the installation procedure scrupulously. All versions of Windows and Macintosh require the user to have administrator rights to
install the driver.
During installation, a progress bar is shown.
This may take a few minutes, so be patient.
When it completes, it will advance to the
next screen.
At this point, the program is ready to be
installed.
Press Install to begin the installation
process.
After the print drver has competed
installation, this completion screen is
shown.
Press the Finish button.
After the print drver has competed
installation, this screen is shown.
Don’t check the Ethernet settings (DHCP)
check box, Press the Next button.
Assemble the printer (cables, ribbon,
cards, …) and ready it for connection to an
available USB connector on the PC. The
print drver will be located and associated
with the printer; the printer will show up as
an available printer on the PC.
Press the Finish button. After the printer is connected to an
available USB port, the system will locate
the print drver.
After it is located, it will indicate that the
device is ready to use.
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2-1 Installing the Print Driver (continued)
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10
Highlight the Advanced tab and select the
Print Directly to the Printer radio button.
Press Printing Defaults button to bring up
the options selection screen.
Bring up the Printers and Faxes control panel.
Right-click on the EC500p/Evolis printer and select
Printer Properties from the menu.
Set Options.
Click OK.
Set Options.
Click APPLY.
2-2 Managing the print settings
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Close the test page dialog screen and press
OK on the printer properties page.
This concludes the printer setup step.
Change the default settings to the values shown at the left.
Note: Depending on the type of ribbon being used, there may be
different selections required than are shown here. Contact Support
to assist you in the correct settings.
Press OK to accept the settings.
Highlight the General tab and select the Print Test Page button
to print a test page to the EC500p/Evolis printer to conrm
communication and printer quality.
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