Miracle-Ear GENIUS 3.0 Manuale utente

GENIUS™3.0

Rechargeable Receiver-in-Canal

Receiver-in-the-canal user manual

www.miracle-ear.com

2 3

Content

Welcome 4

Your hearing aids 5

Hearing aid type 5

Getting to know your hearing aids 6

Components and names 6

Controls 8

Hearing programs 9

Features 9

Daily use 10

Charging 10

Turning on and off 11

Switching to standby mode 12

Inserting and removing the hearing aids 13

Adjusting the volume 16

Changing the hearing program 17

Further adjustments (optional) 17

Special listening situations 18

On the phone 18

Audio streaming with iPhone 19

Airplane mode 19

Maintenance and care 20

Hearing aids 20

Ear pieces 22

Professional maintenance 24

Important safety information 25

Further information 27

Safety information 27

Accessories 27

Operating, transport and storage conditions 27

Disposal information 28

Symbols used in this document 29

Troubleshooting 29

Country-speciﬁc information 30

Service and warranty 31

4 5

Welcome

Thank you for choosing our hearing aids to accompany

you through everyday life. Like anything new, it may

take you a little time to become familiar with them.

This guide, along with support from your Hearing Care

Specialist, will help you understand the advantages and

greater quality of life your hearing aids offer.

To receive the most beneﬁt from your hearing aids, it is

recommended that you wear them every day, all day.

This will help you get adjusted to them.

CAUTION

It is important to read this user manual and the

safety manual thoroughly and completely. Follow

the safety information to avoid damage or injury.

Before using your hearing aids for the ﬁrst time,

fully charge them. Follow the instructions in the

charger’s user manual.

Your hearing aids

This user manual describes optional features that

your hearing aids may or may not have.

Ask your Hearing Care Specialist to indicate the

features that are valid for your hearing aids.

Hearing aid type

Your hearing aids are a RIC (Receiver-in-Canal)

model. The receiver is placed within the ear canal and

connected to the instrument via a receiver cable. The

instruments are not intended for children under the

age of 3 years or persons with a developmental age of

under 3 years.

A power cell (lithium-ion rechargeable battery) is

permanently built into your hearing aid. This enables

easy charging with our inductive charger.

The wireless functionality enables advanced

audiological features and synchronization between your

two hearing aids.

Your hearing aids feature Bluetooth®low energy*

technology allowing for easy data exchange with your

smartphone, and for seamless audio streaming with

your iPhone.**

*The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any

use of such marks by the legal manufacturer of this product is under licenses. Other

trademarks and trade names are those of their respective owners.

**iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

6 7

Getting to know your hearing aids

It is recommended to familiarize yourself with your

new hearing aids. With the instruments in your hand

try using the controls and note their location on the

instrument. This will make it easier for you to feel and

press the controls while wearing the hearing aids.

If you have problems pressing the controls of your

hearing aids while wearing them, you can ask your

Hearing Care Specialist whether a remote control

or a smartphone app to control your instruments

is available.

Components and names

➏

➊➋

➍

➎

➌

➊Ear piece

➋Receiver

➌Receiver cable

➍Microphone

openings

➎Push button

(control, on/off switch)

➏Side indicator

(red = right ear,

blue = left ear) and

receiver connection

You can use the following standard ear pieces:

Standard ear pieces Size

Click Sleeve

(vented or closed)

Click Dome™single

(open or closed)

Click Dome semi-open

Click Dome double

You can easily exchange the standard ear pieces.

Read more in section “Maintenance and care”.

Custom-made ear pieces

Custom shell

Click Mold™

8 9

Controls

With the push button you can, for example, switch

hearing programs. The Hearing Care Specialist has

programmed your desired functions to the push button.

Push button function L R

Press brieﬂy:

Program up

Volume up

Volume down

Tinnitus control signal level up

Tinnitus control signal level down

TV stream on/off

Press for about 2 seconds:

Program up

Volume up

Volume down

Tinnitus control signal level up

Tinnitus control signal level down

TV stream on/off

Activate/deactivate airplane mode

Press for more than 3 seconds:

Turn on/off

L = Left, R = Right

You can also use a remote control to change

hearing programs and adjust the volume of your

hearing aids. With our smartphone app you have

even more control options.

Hearing programs

Read more in section “Changing the hearing program”.

Features

The tinnitus control feature generates a sound to

distract you from your tinnitus.

10 11

Daily use

Charging

Place your hearing aids in the charger.

XFollow the instructions

in the charger’s user

manual. You can

also ﬁnd useful tips

for charging in the

charger’s user manual.

Low power indication

You will hear an alert signal to indicate the power cell

is running low. The signal will be repeated every

15 minutes. Depending on the usage of your hearing

aids, you have approximately 1.5 hours to charge your

hearing aids before they stop working.

Replacement of the power cell

If the fully charged hearing aids do not last over a

full day of use (16 hours regular use without audio

streaming) then we recommend to have the power cell

replaced by your Hearing Care Specialist.

Turning on and off

You have the following options to turn your hearing aids

on or off.

Via charger:

XTurning on: Take the instruments out of the charger.

The startup melody is played in your hearing aids.

The default volume and hearing program are set.

XTurning off: Place the hearing aids in

the charger.

Note that the charger must be connected to the power

supply. For details refer to the charger’s user manual.

Via push button:

XTurning on: Press and hold the push button until

the startup melody starts to play. Release the

push button while the melody is playing.

The default volume and hearing program are set.

XTurning off: Press and hold the push button for

several seconds. Depending on the settings of your

push button, signal tones may be played before the

hearing aid turns off.

See also the tips for charging in the charger’s user

manual.

12 13

Switching to standby mode

Via remote control or smartphone app, you can switch

your hearing aids to standby mode. This mutes the

hearing aids. When you leave standby mode, the

previously used volume and hearing program are set.

Note:

●In standby mode, the hearing aids are not turned off

completely. They draw some power.

Therefore we recommend to use standby mode only

for a short period of time.

●If you want to leave standby mode, but the remote

control or app is not at hand: Turn your hearing

aids off and on again (via push button or by shortly

placing them in the charger until one or more orange

LEDs light up). In this case, the default volume and

hearing program are set.

Inserting and removing the hearing aids

Your hearing aids have been ﬁne-tuned for

your right and left ear. Colored markers

indicate the side:

●red marker = right ear

●blue marker = left ear

Inserting a hearing aid:

XFor Click Sleeves, make sure that the bend of the

Click Sleeve is in line with the bend of the

receiver cable.

Correct:

Incorrect:

14 15

X

Hold the receiver cable at the bend closer to the

ear piece.

XCarefully push the ear piece in

the ear canal .

XTwist it slightly until it sits well.

Open and close your mouth to

avoid accumulation of air in the

ear canal.

XLift the hearing aid and slide it

over the top of your ear .

૜

૝

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too

deeply into the ear.

●It may be helpful to insert the right hearing aid

with the right hand and the left hearing aid with

the left hand.

●If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

The optional retention strand helps to securely retain

the ear piece in your ear. To position the retention

strand:

XBend the retention strand and

position it carefully into the

bottom of the bowl of your ear

(refer to the picture).

16 17

Removing a hearing aid:

XLift the hearing aid

and slide it over the top of

your ear .

XIf your hearing aid is

equipped with a custom shell

or a Click Mold, remove it

by pulling the small removal

cord toward the back of your

head.

૜

૝

For all other ear pieces: Grip the receiver in the

ear canal with two ﬁngers and pull it carefully out .

Do not pull the receiver cable.

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain

in your ear when removing the hearing aid. If

this happens, have the ear piece removed by a

medical professional.

Clean and dry your hearing aids after usage. Read more

in section “Maintenance and care”.

Adjusting the volume

Your hearing aids automatically adjust the volume to the

listening situation.

XIf you prefer manual volume adjustment, press the

push button.

Refer to section “Controls” for the setting of your

push button.

An optional signal can indicate the volume change.

Once the maximum or minimum volume has been

reached, you may hear an optional signal tone.

Changing the hearing program

Depending on the listening situation, your hearing aids

automatically adjust their sound.

Your hearing aids may also have several hearing

programs which allow you to change the sound, if

needed. An optional signal tone can indicate the

program change.

XTo change the hearing program, press the

push button brieﬂy.

Refer to section “Controls” for the setting of your

controls. Refer to section “Hearing programs” for a list

of your hearing programs.

The default volume is applied.

Further adjustments (optional)

The controls of your hearing aids can also be used to

change, for example, the tinnitus therapy

signal level.

Refer to section “Controls” for the setting of your

controls.

18 19

Special listening situations

On the phone

When you are on the phone, hold the

telephone receiver slightly above your

ear. The hearing aid and telephone

receiver have to be aligned. Turn the

receiver slightly so that the ear is not

completely covered.

Telephone program

You may prefer a certain volume when using the

phone. Ask your Hearing Care Specialist to conﬁgure a

telephone program.

XSwitch to the telephone program whenever you are

on the phone.

If a telephone program is conﬁgured for your hearing

aids, it is listed in section “Hearing programs”.

Audio streaming with iPhone

Your hearing aids are Made for iPhone hearing aids.

This means you can get phone calls and listen to music

from your iPhone directly into your hearing aids.

For more information about compatible iOS devices,

pairing, audio streaming and other useful functions,

contact your Hearing Care Specialist.

Airplane mode

In areas where the use of Bluetooth technology is not

allowed (e.g. on some airplanes), you can activate the

airplane mode. This turns Bluetooth in your hearing

aids off temporarily. The hearing aids still work without

Bluetooth, however direct audio streaming will not be

possible and other functions will not be available.

XTo activate or deactivate the airplane mode, use the

smartphone app or use the controls of your hearing

aids.

Refer to section “Controls” for more information.

An alert tone indicates when airplane mode is activated

or deactivated.

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