Mitel 112 Manuale utente

Mitel 112 DECT Handset Guide

Your Mitel handset quick reference guide booklet.

Phone Diagram

1. Ringer Lamp

2. Colour Display

3. D-PAD

4. Call Answer Key

5. Dial Pad

6. Lock/alphabet switch

7. Speaker

8. Select Key

9. Softkey Select

10. End Call Key

11. Hash Key

12. Microphone

13. Headset Jack

14. Battery Cover

Basic Handset Use

Making a call

•Dial the number with the dial pad and press the Call Key.

Ending calls

•Press the End Call softkey or press the key.

Answering a call and using Speaker function.

•Press the key to answer a call. To activate the Speaker

function, press the key while the call is active.

•To turn the Speaker function off, press the key again.

Adjust Volume

•From the main menu, select Audio Settings.

•Select Ring Volume.

•Press Select.

•Press to set the volume.

•Press Ok.

Mute the Microphone

•During a call, press

•To reactivate press again.

Redialling

•Press the key, select the number from the list, press the

key again.

Holding and resuming

•While on a call, press the Hold softkey.

•To retrieve a call from hold, press Retrieve softkey.

Transferring a call –Unsupervised

•While on a call, press Transfer softkey. The current call is

placed on hold.

•Dial the extension of the transfer destination.

•Press Transfer softkey again.

Transferring a call –Supervised

•While on a call, press Transfer softkey. The current call is

placed on hold.

•Dial the extension of the transfer destination.

•Press

•Wait until the called party answers, announce the transfer.

•Press Transfer.

Form a Conference

To form a three-party Conference when a two-party call is already in

place:

•Press Hold softkey. The current call is placed on hold.

•Enter the number of the second party and press

•After the second party answers, press Conf softkey.

Call Swap

Call swap lets you alternate between the two calls. Each call is private;

neither person can overhear your conversation with the other.

•While in a call, press Hold.

•Enter the number of the second party that you want to call and

press

After speaking with the second party, press to switch between the

two parties.

Check Calls

•From idle mode, press

•Select Calls.

•Select the call (missed, incoming, and outgoing calls are listed).

•Select View to see call details.

Add a Contact

•From the main menu, select Contacts.

•Press More.

•Select Add Contact.

•Press Edit.

•Enter a Name using the keypad as a text editor. Press * to

switch between uppercase letters, lowercase letter, and

numbers when working the text editor.

•Press

•Press to select Work.

•Press Edit and enter a number.

•Press Save.

•Press to select Ringtone.

•Press Edit.

•Press to highlight a melody.

•Press Select.

•Press Save.

•Press Yes.

Call a Contact

•Select Contacts.

•Select the contact that you want to call.

•Press

Handset Settings

Selecting Menu Options

•Press the outer ring to select an item from the display or

menu list.

•Press to select a softkey.

•Press to exit a menu.

Change the Ringer Melody

•Press to enter the main menu.

•Select Audio Settings.

•Press Select.

•Select Ring Melody.

•Press Select.

•Select a Melody.

•Press Play to hear the Melody.

•Press Select.

Change Handset Language

•Press to enter the main menu.

•Select Settings.

•Press Select.

•Select Language.

•Select the desired language and press Select.

Do Not Disturb

Do Not Disturb (DND) stops calls from ringing your handset. DND

returns busy tone to the caller. DND does not affect your ability to make

calls.

•Press to enter the main menu.

•Select Settings.

•Press Select.

•Select Do Not Disturb.

•Press Select.

•Select Enable or Disable.

•Press Select.

About Feature Access Codes

You can dial codes to activate Call Forwarding features and Do Not

Disturb. The feature access codes provided in this guide are the default

system codes. Your system may be programmed with different codes.

Contact your NT Connect Installer to obtain the codes assigned for your

system.

Note that when your handset is programmed in a personal ring group

(that is, twinned to your desktop phone) Call Forwarding Feature

Access codes are not supported from your handset.

Not that when call forwarding is active, there is nothing on the handset

that indicates it is enabled. To program and activate Call Forwarding:

•Press

•Dial the appropriate Call Forward Feature Access code

followed by the destination number.

- Always: *64

- Busy: *61

- No Answer: *68

•Press

To cancel Call Forwarding:

•Press

•Dial the Cancel All Forwarding code (Default *70)

•Press

Troubleshooting

Please see below for some common troubleshooting solutions:

Symptom

Possible Cause

Corrective Action

Handset display is black

Handset is in power

saving mode.

Press any key.

Batteries drained.

Put handset in charging

cradle to re-charge.

Handset does not charge.

Power to handset

charging cradle is not

connected.

Ensure that power cable is

connected to wall outlet.

Batteries are not inserted

correctly.

Check that the batteries

are inserted correctly.

Battery life is exceeded

and they no longer accept

charge

Obtain replacement

batteries and replace.

Cannot enable features

using Feature Access

Codes

Feature is not enabled for

your handset

Contact your NT Connect

Installer and ask to have

the feature codes enabled

for your handset

System does not use

default Feature Access

Codes

Contact your NT Connect

for a list of the supported

Feature Access Codes for

your system.

Calls are not ringing the

handset.

A feature code such as

Call Forwarding Always is

enabled that prevents your

handset from receiving

calls.

Enter the Clear All Feature

Access Code (Default is

*77)

Notes

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