MobileHelp IGM-02 Manuale utente

Mobile Medical Alert Systems

This User Guide includes information covering the 4 most popular ystems:

The Fall Button™and Wall button are optional and at an additional cost. The Fall Button™

has a separate user guide.

Cellular

Base Station

Mobile

Device

Mobile

Case

Neck Pendant or

Wrist Button

Cradle

Charger

+ + + +

Fall ButtonWall Button

Mobile Double System

(Mobile DUO)

(SOLO)

The Fall Button™and Wall button are optional and at an additional cost. The Fall Button™

has a separate user guide.

Cellular Base Station Neck Pendant or Wrist Button

Fall ButtonWall Button

Mobile

Device

Mobile

Case

Neck Pendant or

Wrist Button

Cradle

Charger

+ + +

Fall ButtonWall Button

The Fall Button™ and Wall button are optional and at an additional cost. The Fall

Button™ has a separate user guide.

The Fall Button™ and Wall button are optional and at an additional cost. The Fall

Button™ has a separate user guide.

2 Mobile

Devices

2 Mobile

Cases

Neck Pendant or

Wrist Button

(Choose 2)

+ + +

Fall ButtonWall Button

2 Cradle

Chargers

We thank you for choosing a Medical Alert System and welcome you to the family.

Congratulations on making a smart choice!

If you have any questions during the setup process, please call Technical Suppor

Mobile Double System

Snap-on

Lanyard

(optional accessory)

We recommend you place the Base Station near the center of your home, such as your

living room, family room or kitchen area.

Place it near an electrical outlet.

Do not place any object in front of the Base Station.

Do not place near any appliances that make noise.

Plug the power cord that is attached to the back

of the Base Station into an electrical outlet.

We recommend you place your Mobile

Device in your bedroom or any other place

around your home where it can be easily

accessible.

Place your Mobile Device’s cradle charger near an electrical outlet.

Plug the AC adaptor into an electrical outlet that is not controlled by

a light switch.

Turn on your Base Station using the ON/OFF switch located on the back.

The display screen will tur

The Emergency and Reset Buttons will illuminate.

If the Base is setup correctly, the Base Station will say “system ready” within 60 seconds.

Make sure your Base Station is connected to the cellular network by checking for the

signal strength bars on the display screen.

You can use the volume control buttons on the front of the unit at the bottom of the display

screen, indicated by the “–” or the “+” sign, to adjust if the voice is too loud or too soft.

Within a few minutes of turning on the system, the Cellular Base Station will obtain the

date and time from the cellular network and they will appear in the display area. You are

not able to set the date and time manually.

Model Number: CBS4-01

Manufactured For MobileHelp

Made in Malaysia

FCC ID: PXTCBS4-01

IC ID: 10876A-CBS401

CAN ICES-3(B)/NMB-3(B)

This product contains;

Module FCC ID:XPY1EHQ24NN

Module IC ID: 8595A-1EHQ24NN

(01)00862262000453(11)170623(21)1234

The yellow light on the front of the cradle charger will illuminate. If it does not, make

sure you have placed the Mobile Device correctly in the charger.

- ON, blinking periodically – indicates the charger is in a “fast charging” state, to charge the

MD 4.0 device more quickly.

- ON, no blink – once the device battery level is almost fully charged, the charger switches

from the “fast charging” state to a slower charging state, which is indicated by the

Amber LED being a solid light.

O- FF – when the device sitting in the charger is considered to be fully charged, the

cradle stops supplying current to the device and the Amber LED is turned OFF.

The Mobile Device will turn on within 10 seconds and then it will take about 60

seconds for the Mobile Device to register with the network.

The red battery light will illuminate, indicating that the device still needs charging.

When the device is fully charged, the red light will turn off. It will take up to 3 hours

for the device to be fully charged.

Press the ON/OFF button on the side of the Mobile Device and hold

Simply place the Mobile Device in the cradle charger, assuming the

cradle charger is plugged in.

All the lights will turn on and the green light will start blinking. This indicates

the Mobile Device was successfully turned on and you will hear “system ready.”

Press the ON/OFF button and hold until the

red battery light illuminates. It will take anywhere

from 10 seconds up to 2 minutes for the Mobile

Device to power down. All the lights will turn off.

This indicates your Mobile Device was success-

fully turnedoff.

Always have your Base Station and Mobile Device nearby when testing your

system. It is possible that the alarm may go to a live operator.

You can use the TEST button on your Base Station and Mobile Device to

conduct a test without speaking to an Emergency Response Operator by

following these steps:

Press and hold the TEST button on Base Station until it illuminates green.

Press and hold the TEST Button on Mobile Device (the button on the side with

the letter “T”).

You will hear an announcement over the Base Station and Mobile Device that

will instruct you to press the Emergency Button or Pendant.

Press the Neck Pendant or Wrist Button.

The Base Station and Mobile Device will announce “test call sent to

Emergency Response Center.”

If your test was successful, you will hear “thank you for testing your device”

from the Base Station and Mobile Device.

If your test was not successful, the Base Station will announce “user auto-test

failed.” Please contact Technical Support.

If by chance the operator speaks to you, please state clearly that “THIS IS A

TEST.” If you do not explain to the operator that you are okay and that you

are testing, EMS will be contacted.

You can use the TEST button on your Cellular Base Station to conduct a test without speaking

to an Emergency Response Operator by following these steps:

- Press and hold the TEST button on Base Station until it illuminates green.

- You will hear an announcement over the Base Station that will instruct you to press the

Emergency Button or Pendant.

- Press the Neck Pendant or Wrist Button.

- The Base Station will announce “test call sent to Emergency Response Center”.

- If your test was successful, you will hear “thank you for testing your device” from the

Base Station speaker.

- If your test was not successful, the Base Station will announce “user auto-test failed.”

Please contact Technical Support.

MOBILE DUO CUSTOMERS:

If you have a Mobile DUO system, it will include 2 Mobile Devices. Please use the

TEST button on both devices as detailed below.

Press and hold the TEST button on Mobile Device (the button on the side

- You will hear an announcement over the Mobile Device that will instruct

you to press the Emergency Button or Pendant.

- Press the Neck Pendant, Wrist Button OR the Emergency Button on the Mobile Device.

- The Mobile Device will announce “test call sent to Emergency Response Center.”

- If your test was successful, you will hear “thank you for testing your device” from

the Mobile Device.

If the help button on your Mobile Device is not working properly or if the light is blinking

Please test your system on a weekly basis using the TEST button

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