MobileHelp IGM-02 Manuale utente
Mobile Medical Alert Systems
MobileHelp | Complete User Guide
MobileHelp Customer Support 1-877-827-62072
MobileHelp Complete User Guide
This MobileHelp User Guide includes information covering the
3 most popular MobileHelp Systems:
Note: Remember to always carry the Mobile Device with you
when going outside of your home.
3 most popular MobileHelp Systems:
3 most popular MobileHelp Systems:
Cellular
DUO System Cellular
Classic System Solo System
MobileHelp Complete User Guide 3
Cellular DUO System
What’s In the Box
Optional Accessories
If you selected the optional Fall Button™ Automatic Fall Detect system, you will receive
the Fall Button™ and your choice of wrist button or neck pendant. You will also receive an
additional manual for the Fall Button™ Automatic Fall Detect pendant.
Cellular
Base Station Mobile
Device Mobile
Case
Power
Cord
Neck Pendant /
Wrist Button Cradle
Charger
+ + + + +
Fall ButtonWall Button
PRESS
for
HELP
MobileHelp Customer Support 1-877-827-62074
Cellular Classic System
What’s In the Box
Optional Accessories
If you selected the optional Fall Button™ Automatic Fall Detect system, you will receive
the Fall Button™ and your choice of wrist button or neck pendant. You will also receive an
additional manual for the Fall Button™ Automatic Fall Detect pendant.
Cellular Base Station Neck Pendant / Wrist Button
+
Fall ButtonWall Button
PRESS
for
HELP
MobileHelp Complete User Guide 5
Solo System
What’s In the Box
Optional Accessories
If you selected the optional Fall Button™ Automatic Fall Detect system, you will receive
the Fall Button™ and your choice of wrist button or neck pendant. You will also receive an
additional manual for the Fall Button™ Automatic Fall Detect pendant.
Mobile
Device Mobile
Case
Power
Cord
Neck Pendant /
Wrist Button Cradle
Charger
+ + + +
Fall ButtonWall Button
PRESS
for
HELP
MobileHelp Customer Support 1-877-827-62076
Setup Guide for MobileHelp’s Medical Alert System
We thank you for choosing MobileHelp’s Medical Alert System and we welcome you to
the MobileHelp family. Congratulations on making a smart choice!
If you have any questions during the setup process, please call our support team at
1-877-827-6207 and select the Technical Support option. See last page for hours of
operation.
Figure 1
MobileHelp Complete User Guide 7
Cellular Base Station Features
(Front)
Figure 2
Emergency
Button
Speaker/Microphone
Test
Button
Date & Time
ON/OFF
Switch (Back)
Volume
Signal Strength
Indicator
Temperature
Battery Charge
Indicator
Reset Button
MobileHelp Customer Support 1-877-827-62078
Mobile Device System Features
Emergency
Help Button
Low Battery
Indicator (red)
GPS Indicator
(yellow)
Cellular
Indicator (green)
USB Charging
Port
ON/OFF Button
Speaker &
Microphone
Emergency Light
(red ring)
Figure 3
MobileHelp Complete User Guide 9
Wearable Features
LED Light
LED Light
Technical Support
Use Only
Emergency
Help Button
Pendant
Wristband
Fall Button
(optional accessory)
MobileHelp Customer Support 1-877-827-620710
Please follow these simple steps to get your system set up and tested.
Connecting your Base Station
Step 1. Select a Location
We recommend you place the Base Station near the center of your home, such as your
living room, family room or kitchen area.
Place it near an electrical outlet.
Do not place any object in front of the Base Station.
Do not place near any appliances that make noise.
Step 2. Plug in the Power Cord (Please
refer to figure 4.)
Plug the power cord that is attached to the back of
the Base Station into an electrical outlet that is not
controlled by a light switch.
To avoid accidentally turning off the Base Station, DO NOT plug it into an electrical
outlet that is controlled by a light switch.
Figure 4
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