Motorola CG3500 Manuale utente

CG3500 Communications Gateway

User Guide

LINE2

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ACTIVITY

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CG3500 Communications Gateway

REGULATORY INFORMATION

CAUTION

RISK OF ELECTRIC SHOCK

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

CAUTION:

CAUTION

These servicing instructions are for use by qualified personnel only. To reduce the risk

of electrical shock, do not perform any servicing other than that contained in the

Installation and Troubleshooting Instructions unless you are qualified to do so. Refer all

servicing to qualified service personnel.

Special Symbols that Might Appear on the Eq

Special Symbols that Might Appear on the EqSpecial Symbols that Might Appear on the Eq

Special Symbols that Might Appear on the Equipment

uipmentuipment

uipment

Different types of cord sets may be used for connections

to the main supply circuit. Use only a main line cord that

complies with all applicable product safety requirements

of the country of use.

The exclamation point, within an equilateral triangle, is

intended to alert the user to the presence of important

installation, servicing, and operating instructions in the

documents accompanying the equipment.

WARNING

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO

RAIN OR MOISTURE.

CAUTION

USE ONLY MAINS LINE CORD THAT COMPLIES WITH THE COUNTRY’S

PRODUCT SAFETY REQUIREMENTS.

Declaration of Conformity

We Motorola, Inc.

Broadband Communication Sector

of: 3850 North Wilkes Road

Arlington Heights, Illinois 60004-1271

and: Imperium

Imperial Way

Reading Berkshire, England

United Kingdom

declare that the product:

Communications Gateway CG3500

to which this declaration relates, is in compliance with the following:

Council Directive 89/336/ECC (EMC Directive) as

amended by:

Council Directive 93/68/ECC, Article 5

Council Directive 92/31/EEC

The product having been evaluated against the following Standards:

EN 50082-1: 1992

EN 55022: 1994 + A1: 1995 + A2: 1997 / CISPR 22: 1993

EN 61000-3-2: 1995 + A1: 1998 + A2: 1998

EN 61000-3-3: 1995

and further it is declared to be in compliance with the following:

Council Directive 73/23/ECC (Low Voltage Directive) as

amended by:

93/68/EEC, Article 13

The product having been evaluated against the following Standards:

EN 60950: 1992 + A1: 1993 + A2: 1993 + A3: 1995 + A4: 1997

+ A11: 1997/

IEC 950: 1991 + A1: 1992 + A2: 1993 + A3: 1995 + A4: 1996

Repairs

If repair is necessary, contact your cable modem service provider.

means or used to make any derivative work (such as translation, transformation or

adaptation) without written permission from Motorola, Inc.

Motorola, Inc. reserves the right to revise this publication and to make changes in

content from time to time without obligation on the part of Motorola, Inc. to provide

notification of such revision or change. Motorola, Inc. provides this guide without

warranty of any kind, either implied or expressed, including, but not limited, to the

implied warranties of merchantability and fitness for a particular purpose. Motorola, Inc.

may make improvements or changes in the product(s) described in this manual at any

time.

MOTOROLA and the stylized M logo are registered trademarks of Motorola, Inc.

Macintosh is a registered trademark of Apple Corporation.

Microsoft, Windows, Windows 95 and Windows 98 are registered trademarks of

Microsoft Corporation.

Netscape is a registered trademark of Netscape Communications Corporation.

UNIX is a registered trademark of the Open Group.

CONTENTS

Introduction-------------------------------------------------1

Front Panel-------------------------------------------------2

Rear Panel--------------------------------------------------4

Before You Begin------------------------------------------6

Installation---------------------------------------------------8

For a Single User------------------------------------------8

Connecting the Power Supply------------------------ 10

Powering Up the First Time -------------------------- 11

Using the Optional Cradle-----------------------------12

For Multiple Users --------------------------------------13

Basic Configuration------------------------------------- 14

Configuring for TCP/IP---------------------------------14

Verifying Your IP Address -----------------------------17

Troubleshooting----------------------------------------- 18

INTRODUCTION

The Motorola CG3500 Communications Gateway cable modem enables you to connect your home or business computer to a

high-speed Data Over Cable Service Interface Specification (DOCSIS) 1.0 or 1.1 compliant data network. The CG3500 provides

high-speed, bi-directional data access with Radio Frequency (RF) downstream transfer rates up to 38 Mbps and RF upstream

rates up to 10 Mbps. It also provides telephony voice communication features using the Internet Protocol (IP) known as Voice

over IP (VoIP).

Unlike a dial-up modem, the CG3500 is always online. Just open your browser and surf.

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CG3500 Communications Gateway

INTRODUCTION

Front Panel

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CG3500 Communications Gateway

7654321

INTRODUCTION

Front Panel

The seven front panel lights provide information about power, communications, and errors.

Light Color Description

1 Power Green When the light is flashing, startup diagnostics are being performed. A solid light indicates the CG3500

is on.

2 Receive Green When the light is flashing, the CG3500 is scanning for the downstream frequency. A solid light

indicates the downstream channel is acquired.

3 Send Green When the light is flashing, the CG3500 is scanning for the upstream frequency. A solid light indicates

the upstream channel is acquired.

4 Online Green When the light is flashing, the CG3500 is scanning for the network connection. A solid light indicates

the network connection is acquired.

5 Activity Amber When the light is flashing, the CG3500 is transmitting or receiving data. When the light is off, the

CG3500 is not transferring data.

6 Line 1 Amber A solid amber light indicates that telephone line 1 is active.

7 Line 2 Amber A solid amber light indicates that telephone line 2 is active.

If an error occurs, the lights provide a quick way of detecting the problem. See Troubleshooting for

more information.

INTRODUCTION

Rear Panel

LINE 2 LINE 1 ENET POWER

CABLE

MODEL: CG 3500 Communications G ateway

Made inTaiwan, R. O.C.

S/N: PPPPMMYJJJSSSSSCKAABBCCCC

CUST S/N:BCDFGHJKLMNP

P/N:480473-001

HFC MAC ID:AB CDEF012345

12 4536 7

INTRODUCTION

Rear Panel

The rear panel provides Ethernet activity and link status lights, the reset button, and all the connectors.

Item Description

1 This is the recessed reset button.

LINE 2

These ports transfer data to and from analog phone lines. They are RJ-11 connectors.

3 When this yellow light flashes, the Ethernet connection is transferring data.

ENET

This port transfers data to and from your computer. This is an RJ-45 connector.

5 When this green light is on, the Ethernet connection is available.

POWER

This connector provides power to the CG3500.

CABLE

This port provides RF connectivity to and from your service provider. This is an F-type connector.

BEFORE YOU BEGIN

Before you begin the installation, check that you received:

One 10Base-T Ethernet cable Required to connect your computer to the CG3500.

Power supply and cable The CG3500 is powered by an Uninterruptible Power Supply (UPS)

You need to purchase a 75-ohm coaxial cable with F-type connectors for connecting to the nearest cable outlet. If you have a

TV set attached to the cable outlet, you may need a 5-900 MHz splitter to use both the TV and the CG3500.

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