Motorola MC9090 Series Istruzioni operative

Troubleshootin

the Motorola MC9090

CribMaster CribSheet

This document covers problems a user may encounter using the Motorola MC9090.

Completing a Warm Boot

A warm boot should be the first step in trying to

resolve a problem with the scanner.

To complete a warm boot for the MC9090, follow

the steps below:

1. Hold in the Power button for at least five

seconds.

2. As soon as the scanner begins to boot let go

of the Power button.

Completing a Cold Boot

A cold boot completely restarts the scanner and

restores it to the way it was when it was shipped

from WinWare. Information that has not been

saved to flash memory or a memory card will be

lost. A cold boot should only be tried if a warm

boot does not resolve the issue.

Power

Button

IMPORTANT: A cold boot will reset the scanner to

its default settings. However, if you have synced

the scanner with your computer, you can retrieve

your data the next time you sync.

C9090-G RFID Integrator Guide Supplement

To complete a cold boot, follow the steps below:

1. Release the battery from the scanner but do not

completely remove it.

2. Press and release the trigger and the Power

button at the same time.

WARNING: Do not press any other buttons

during this time.

3. Press the battery back into position. The scanner restarts.

Page 1 of 6

hts reserved. CS–CM-001-01052010

Possible Issues

This section covers the possible issues a user may encounter with the MC9090:

The scanner does not power on

Possible Cause 1

The Battery needs to be charged.

Solution

Cradle the scanner or charge the battery.

Possible Cause 2

The Battery is not completely inserted.

Solution

Press the battery into the handle until you hear a single click. If the battery does not

slide in cleanly, do not force it. Check the slot for obstructions and the battery for

deformities or flaws.

Possible Cause 3

The scanner has crashed or frozen.

Solution

Complete a warm boot as outline on the first page of this document. If that does not

solve the problem, complete a cold boot.

The battery does not charge

Possible Cause 1

The scanner was removed from the cradle while it was still charging.

Page 2 of 6

hts reserved. CS–CM-001-01052010

Solution

Place the scanner back in its cradle and let it charge.

Possible Cause 2

The battery is faulty.

Solution

Notify WinWare support about a replacement.

Nothing is visible onscreen

Possible Cause 1

The unit is not completely powered on.

Solution

Hold in the power button until the unit powers on.

Data is not transferred during sync

Possible Cause 1

The scanner was pulled from the cradle during sync.

Solution

Place the scanner back in its cradle and allow it to finish its sync.

Possible Cause 2

The software is not set up correctly.

Solution

Microsoft ActiveSync 4.1 or later is required.

Page 3 of 6

hts reserved. CS–CM-001-01052010

The scanner does not beep or make any audible

confirmations

Possible Cause 1

The volume is turned down.

Solution

Increase the volume.

The scanner powers itself off

Possible Cause 1

The battery is low or dead.

Solution

Recharge the battery.

Possible Cause 2

A period of inactivity is reached.

Solution

The length of inactivity before shutdown can be altered in the operating system:

Start > Settings > System tab > Power > Advanced.

The scanner is not reading RFID tags

Possible Cause 1

The RFID Read application is not installed.

Solution

Contact WinWare support.

Page 4 of 6

hts reserved. CS–CM-001-01052010

Possible Cause 2

The RFID tag is unreadable.

Solution

Replace the tag.

Possible Cause 3

The RFID tag is out of range.

Solution

Lower the distance between the reader and tag.

Possible Cause 4

The RFID tag is not compatible with the reader.

Solution

Only RFID tags supplied or supported by WinWare should be used.

Possible Cause 5

Battery power is too low.

Solution

Recharge the battery.

The scanner is not reading barcodes

Possible Cause 1

The barcode scanning application is not installed.

Solution

Contact WinWare support.

Page 5 of 6

hts reserved. CS–CM-001-01052010

Page 6 of 6

hts reserved. CS–CM-001-01052010

Possible Cause 2

The barcode is unreadable.

Solution

Replace the barcode.

Possible Cause 3

The barcode is out of range.

Solution

Lower the distance between the scanner and barcode.

Possible Cause 4

Battery power is too low.

Solution

Recharge the battery.

Indice

Altri manuali Motorola Terminale touch

Motorola

Motorola VT1000 Manuale utente

Motorola

Motorola MTP830 Manuale operativo e di manutenzione

Motorola

Motorola MTP850 Manuale operativo e di manutenzione

Motorola

Motorola MK3000 Manuale utente

Motorola

Motorola VT1000v Manuale utente

Motorola

Motorola TETRA MTH800 Manuale utente

Motorola

Motorola Symbol MicroKiosk MK22 0 Series Manuale utente

Motorola

Motorola WT4070 Istruzioni di montaggio

Motorola

Motorola MTP850 Manuale operativo e di manutenzione

Motorola

Motorola MTP850 Manuale utente

Motorola

Motorola Mts-2000 Manuale utente

Motorola

Motorola DCT1700 Manuale utente

Motorola

Motorola MC909X-K Manuale utente

Motorola

Motorola TETRA MTH800 Manuale utente

Motorola

Motorola MOSCAD-M Manuale utente

Motorola

Motorola HDT 600 Guida alla configurazione

Motorola

Motorola VT1000 Guida rapida

Motorola

Motorola V186 Guida utente

Motorola

Motorola WT4000 - Wearable Terminal - Win CE 5.0 Professional 520... Manuale utente

Motorola

Motorola TCR1000 Manuale operativo e di manutenzione

Motorola

Motorola HDT 600 Manuale utente

Motorola

Motorola VT1000 Manuale utente

Motorola

Motorola DCT1800 Manuale utente

Motorola

Motorola Malux MTM5400 Series Manuale utente

Manuali Terminale touch popolari di altre marche

Wincor Nixdorf

Wincor Nixdorf iPOS plus Advanced Manuale utente

Ingenico

Ingenico AXIUM EX4000 Manuale utente

Heisei Electronics

Heisei Electronics Q-POS 815 Manuale utente

Amano

Amano MTX-15 Manuale utente

FLOWBIRD

FLOWBIRD CWT Compact Touch Manuale utente

Demco

Demco SP7 Manuale utente

Lathem

Lathem PC600 Series Manuale utente

Partner

Partner MF-2352 Manuale utente

NCR

NCR RealPOS 7460-2 Manuale

Simrad

Simrad MS50 Istruzioni per il montaggio

Unitech

Unitech MR350 MKII Guida rapida

Jungheinrich

Jungheinrich WMT 210 Manuale utente

YASKAWA

YASKAWA 62H-MDC0 Manuale utente

MVG industries

MVG industries NeptuLink Manuale utente

Price Industries Limited

Price Industries Limited FDC Manuale di istruzioni

Honeywell

Honeywell TemaKey Manuale utente

EBN

EBN BPC65-B-A16G Manuale utente

Prestel

Prestel VCS-G2PRO Manuale utente