NCR 5932 Manuale utente

NCR 5932 USB Keyboard
User’s Guide
B005-0000-1395
Issue C

The product described in this book is a licensed product of NCR Corporation.
NCR is a registered trademark of NCR Corporation.
Pentium is a registered trademark of Intel Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,
consult with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.
Address correspondence to:
Manager, Information Products
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096
Copyright © 2002
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved

iii
Preface
Audience
Notice: This document is NCR proprietary information and is not to
be disclosed or reproduced without consent.
Safety Requirements
This device does not contain any user serviceable parts and should
only be serviced by a qualified service technician.
Caution: Before servicing the equipment plug your ground strap into
a proper grounding outlet. Failure to do so could damage the
equipment.
Warning: Before servicing the keyboard, disconnect the AC power
cord from the retail workstation or PC to which the keyboard is
connected. Also disconnect the cables from the PC/workstation to the
keyboard.
Caution: To protect the internal circuitry from damage, unplug the
AC power cord and then momentarily press the power switch ON to
drain the power supply capacitance.
Caution: The power supply cord is used as the main disconnect
device. Ensure that the socket outlet is located/installed near the
equipment and is easily accessible.
Le cordon d’alimentation est utilisé comme interrupteur général. La
prise de courant doit être située ou installée a proximite du matériel et
être facile d’accés.

iv

v
Table of Contents
Chapter 1: General Overview
Introduction ...........................................................................................1-1
109 Key USB Keyboard..................................................................1-1
Model Number ...............................................................................1-2
Major Model Code .....................................................................1-2
Sub Model Code .........................................................................1-2
Power Code.................................................................................1-2
Language Code...........................................................................1-2
Features ..................................................................................................1-3
Keylock ............................................................................................1-3
Speaker.............................................................................................1-3
MSR ..................................................................................................1-4
Keyboard Status LEDs...................................................................1-4
Comparisons Between the PS/2 and USB Keyboards.....................1-5
Overview .........................................................................................1-5
Summary .........................................................................................1-5
Discussion........................................................................................1-6
101-Key style keyboard .............................................................1-7
Cappable Keys............................................................................1-8
Double-High / Double-Wide Keys .........................................1-8
Keyboard Programmability......................................................1-9
Keylock ......................................................................................1-10
Key Click ...................................................................................1-10
Error Tone .................................................................................1-11
MSR............................................................................................1-11
Scanner port ..............................................................................1-11
Additional port.........................................................................1-11

vi
Power LED ................................................................................1-11
Glide Pad...................................................................................1-12
Fingerprint sensor....................................................................1-12
Key Re-mapping Registry Manipulation Tool .........................1-13
Chapter 2: Installation
Environmental Conditions ..................................................................2-1
Physical Environment....................................................................2-1
Operating Range ........................................................................2-1
Storage Range .............................................................................2-1
Transit Range..............................................................................2-2
Electrical Environment ..................................................................2-2
Operational Environment .............................................................2-3
System Configuration................................................................2-3
Unit Setup ...................................................................................2-3
Diagnostics..................................................................................2-3
Physical Size ..........................................................................................2-4
Installing the Keyboard........................................................................2-5
Installation Goal..............................................................................2-5
Cable Connections..........................................................................2-5
USB Keyboard Scanner Connection.............................................2-6
Powering Up..........................................................................................2-7
Power Up Procedures ....................................................................2-7
USB Keyboard.................................................................................2-8
Keycode Charts...............................................................................2-9
USB Keyboard Keycode Table .................................................2-9
Labels....................................................................................................2-13
External Nameplate......................................................................2-13
Barcode/Serial Number Label....................................................2-14
Weights and Measures Label......................................................2-15

vii
Chapter 3: Programming
Firmware ................................................................................................3-1
USB Keyboard Capabilities...........................................................3-1
FPGA Firmware Defaults..............................................................3-2
Unique POS Capabilities ...............................................................3-2
NCRUsbKeyboardCtl HID usages ..........................................3-3
Programmable Key Matrix .......................................................3-5
Configurable Key Click Tone .................................................3-11
NCR Platform Software Components...................................3-12
NCR USB Keyboard Control Parameterization Registry
Values ........................................................................................3-14
NCR USB Keyboard Control Data Capture Registry
Values ........................................................................................3-15
Chapter 4: 5932 USB Keyboard Migration
Overview................................................................................................4-1
Legacy USB Option ........................................................................4-1
Services Considerations.................................................................4-1
7452and 7453 Terminal Requirements...............................................4-2
Restrictions ......................................................................................4-2
Power Up and Operating System Considerations ...........................4-3
Questions and Answers .......................................................................4-4
Chapter 5: Service
Introduction ...........................................................................................5-1
Safety Requirements.............................................................................5-1
Problem Isolation Procedures .............................................................5-2
Troubleshooting Table...................................................................5-3
Removing Parts for Replacement .......................................................5-5
USB Keyboard.................................................................................5-5
Removing the MSR ....................................................................5-5

viii
Replacing the MSR Swipe.........................................................5-8
Replacing the Speaker ...............................................................5-9
Replacing the Keylock .............................................................5-10
Removing the Keyboard Membrane Sheet...........................5-11
5932 USB Kit and Spare Parts List ....................................................5-15
5932 USB Kit..................................................................................5-15
MSR Cleaning Cards....................................................................5-15
USB Keyboard...............................................................................5-15
Keyboard Cleaning Procedures ........................................................5-16
Index
Revision Record
Issue Date Remarks
A Feb 02 First printing
B May 02 Updated Migration chapter with PS/2 – USB
comparison information
B Sep 02 Modify keyboard layout and keycode tables for
F13-F20 keys
C Dec 02 Updated Programming Chapter with firmware
interface information

ix
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.
NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user’s authority to operate the equipment.
Canadian Department of Communications
This Class A digital apparatus complies with Canadian ICES-003.
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.

x
Voluntary Control Council For Interference (VCCI)
International Radio Frequency Interference Statement
Warning: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Indice
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