Neoware Neoware e140 - Thin Client Manuale utente

Neoware Image Manager 4.6
USER MANUAL

© 2007 by Neoware, Inc.
3200 Horizon Drive,
King of Prussia, PA 19406 USA
Tel.: +1-610-277-8300
Fax: +1-610-771-4200
Email: [email protected]
Web: http://www.neoware.com
This manual is copyrighted by Neoware, Inc. All rights are reserved. This document may not, in
whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form without prior consent, in writing, from Neoware, Inc.
Neoware, Neoware Image Manager, Neoware UbiBoot, Eon, Capio, ThinSTAR, TeemTalk and
ezRemote Manager are trademarks or registered trademarks of Neoware, Inc. Microsoft and Win-
dows are registered trademarks of Microsoft Corporation. MetaFrame, WinFrame, and ICA are reg-
istered trademarks of Citrix Systems, Inc. Other trademarks used in this manual are the property of
their respective owners.
Disclaimer: The information provided in this manual is intended for instructional purposes only
and is subject to change without notice. Neoware, Inc. accepts no responsibility or liability for
errors, omissions, or misleading information that may be contained in this manual.
November 2007

iii
Neoware Image Manager User Manual
Table of Contents
CHAPTER 1
Introduction 1
What is Neoware Image Manager? 1
About This Manual 2
Conventions 2
Overview of Contents 3
CHAPTER 2
Overview of Neoware Image Manager 7
Software Suite Components 7
How Neoware Image Manager Works 8
Neoware Image Manager Boot Process 9
Adding a New Desktop & Upgrading Hardware 11
Client Writing Modes 12
Normal Mode 12
Volatile Mode 12
Persistent Mode 13
Administrator Mode 13
High Availability & Fast System Recovery 13
Stateless NVD Protocol 13
Replacing Servers 13
Servers List 14

Table of Contents
iv
Using a Cluster of Servers 14
Technical Notes 14
Neoware Image Manager Licenses 15
Server Licenses 16
Client Package Licenses 16
Licenses Explained 16
Evaluation Version 17
CHAPTER 3
Installing Image Manager Components 19
System Requirements 19
Client Requirements 19
Server Requirements 20
Network Requirements 22
Installation Summary 23
Running the InstallShield Wizard 24
Image Manager Server Configuration 32
Disk Storage Required on Server 32
File Locations on the Server 32
Uninstalling Neoware Image Manager 35
Uninstall Procedure 35
Undoing Client Builder Changes on an HDD-based
Configuration 38
CHAPTER 4
Creating a Client Image 39
Introduction 39
Using Client Builder 40
Testing the Image 54
Advanced Client Builder Options 55
CHAPTER 5
Enabling Clients to Access Images 59
TFTP & DHCP Server Configuration 59
Windows 59
Linux/FreeBSD 60
Testing the TFTP Service 60

Table of Contents
v
DHCP Server Configuration 61
Client Configuration 62
Troubleshooting 63
CHAPTER 6
Assigning Volumes to Clients 65
Introduction 65
Running the Image Manager Console 65
Adding New Clients 67
Adding a New Group 68
Assigning a Volume to a Group 69
Creating or Modifying a Volume 70
Adding a Volume from Another Configuration File 73
Changing a Volume’s Write Mode 75
Modifying a Configuration File Currently Running 75
CHAPTER 7
Controlling the Use of Images & Volumes 79
The Image Configuration File 79
Client Volume Overlay Files 80
Location of CVol Files 81
Maximum Size of CVol Files 81
Volume Write Modes 82
Admin Mode 83
CVolwrite Mode 83
Normal Mode 83
Volatile Mode 84
Persistent Mode 84
CHAPTER 8
Adding Network Boot Devices to an Image 87
Overview 87
Before Using the UbiBoot Extractor & UbiBoot Inserter
Tools 89
Extracting Boot Device Details 90
Inserting Boot Device Details into an Image 95
Testing the Image 101

Table of Contents
vi
CHAPTER 9
Building a Virtual Hard Disk to Boot any PC or
TC 103
What is Neoware UbiBoot? 103
Installing Neoware UbiBoot 104
Potential Incompatibilities 105
Running Neoware UbiBoot 106
Using a UbiBoot Enabled Hard Disk 110
Learn to Use Unknown Hardware 110
Master HD for Building Images 110
Detecting New Hardware 111
Updating or Removing Drivers for Off-line
Devices 112
Additional Uses for Neoware UbiBoot 113
Creating a Windows Installation that can Run
Unknown Hardware 113
Creating a Windows Installation that can Run
Heterogeneous Hardware 113
HAL Considerations 113
Mixing ACPI & Non-ACPI Computers 115
Mixing Unicore & Multicore (or multi-CPUs)
Computers 115
HAL Selection 115
Choosing a Specific HAL at Windows Installation
115
Downgrading HAL After Windows Installation 116
Recommended HAL 117
HAL Related Resources 117
Windows Product Activation 118
UbiBoot & Microsoft SysPrep 118
UbiBoot Expiry Date 119
Troubleshooting 119
CHAPTER 10
Managing Local Hard Disk Access 123
Introduction 123
Using the Local HD Manager 123

Table of Contents
vii
CHAPTER 11
Windows Product Activation 127
Introduction 127
Product Activation Procedure 128
CHAPTER 12
Windows User Profiles 131
Domain Roaming Profiles 131
"Local" Roaming Profiles 132
Folders Redirection 134
CHAPTER 13
Adding Clients & New Software 135
Adding a New Client 135
Modifying an HD Image to be Used by Several
Clients 136
Using Admin Mode 136
Using the CVolMerge Tool 137
Managing & Updating Images Located at Multiple Remote
Sites 141
Restoring a Virtual Volume to an Actual Hard Disk 144
CHAPTER 14
Adding Clients to Windows Domains 147
Introduction 147
How the Neoware Domain Wizard Works 147
Repository for Domain Credentials 148
Repository in a Server Directory 148
Repository in the System Partition 148
Repository in a Non-System Partition 149
Storing Domain Credentials in an NVDD Server
Directory 151
Windows XP Professional Clients 151
Windows 2000 Professional Clients 159
Client Names 159
Adding a New Client to the Domain 159
Storing Domain Credentials on a Non-Volatile Drive 162
Client IP Addresses 168

Table of Contents
viii
Adding a New Client to the Domain 168
Do I Need to Reboot? 169
Storing Domain Credentials in the System Partition 170
Client Names 174
Adding a New Client to the Domain 174
CHAPTER 15
Merging Image & CVol Files 177
Introduction 177
Using the CVolCompactor Tool 178
Using the CVolMerge Tool 178
CHAPTER 16
The Image Manager Console 181
Introduction 181
Running the Image Manager Console 181
The Toolbar 183
The File Menu 184
The Edit Menu 184
The Tools Menu 185
The View Menu 186
The Help Menu 186
Displaying & Changing Properties 186
Client Properties 187
Group Properties 191
Volume Properties 192
Creating a Volume 193
The General Tab 193
The Parameters Tab 195
The CVol Tab 196
The Computers tab 197
The Allowed Computers Tab 198
Generic Options 199
The General Tab 199
The Directories Tab 201
The Executable Paths Tab 203

Table of Contents
ix
The Network Tab 205
The Authorized Subnets Tab 206
The Nvdd Manager 207
Merging Configuration Files 209
Password for Remote Administration 210
CHAPTER 17
The NVDD Configuration File 213
Introduction 213
The nvdd.smalldisk.vol.conf File 214
Configuration File Settings 217
IP Addresses & Port Numbers 217
Timing 218
Directory for Client Volumes 218
Directories for File Transfer 219
Directory for Binaries 219
Certificate File 221
Maximum Size of CVol Files 221
Computer Name Change Default 222
Flush Disk Buffers on Write 222
Number of Processing Units 223
Buffer Size 223
User Definitions 223
Client MAC Address 224
Computer Name Change 225
Volume Definitions 225
Volume ID & Name 225
Volume Geometry 226
Volume Type 226
Volume Integrity 227
Volume Write Mode 227
Directory for CVol Files 230
Cache Size 230
Allowed Clients 231
Group Definitions 231

Table of Contents
x
Client Naming 233
Setting Client Name using NVD Protocol 233
Updating Client Name from Client 234
Enabling Client MultiBoot 235
Example nvdd.conf with Multi-Volume Support 238
CHAPTER 18
NVDD Server Administration 241
Introduction 241
Secured NVDAdmin Protocol 242
The NVDDAdmin Tool 242
NVDDAdmin Command Syntax 242
Command Examples 243
NVDDAdmin Commands 243
Considerations Related to File Operations 243
Considerations Related to put & get
Commands 243
Conventions 244
Command Descriptions 244
CHAPTER 19
The mPXELdr Configuration File 251
Introduction 251
Contents & Syntax 253
Example mPXELdr .ini File 255
Keywords 256
The Include Keyword 256
The NVDServers Keyword 258
The BootMode Keyword 260
The VolSelectionTO Keyword 265
The PreBootPause Keyword 266
The ReQueryDHCP-Options Keyword 267
The NICRxTxQs Keyword 268
CHAPTER 20
Neoware Active Cloner 271
Introduction 271
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