NHS RIE 62 Manuale utente
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A Guide to
Your Hearing Aid
RIE 62
2
Welcome to Audiology – Adult services
Department contact information:
Phone: 029 218 43179
Mobile: 07805670359 (text only)
Email: Audiology.Helpline.CA[email protected]
Address: Audiology Clinic, Clinic 9, Outpatients
Department, University Hospital of Wales, Heath Park Way,
Cardiff, CF14 4XW
Walk in repairs are OPEN
UHW Monday - Friday
(excluding bank holidays)
9am – 12pm and 1.30pm – 4pm
Please check in on arrival.
Barry West Quay Medical Centre - Tuesday &
Thursday
9am – 12pm and 1.30pm – 4pm
Please take a number and a seat.
MI_A Guide to Your Hearing Aid_RIE 62_V1.3_2021
3
Welcome to Audiology – Adult services
Hearing aid information (RIE)
Volume Control and
Programme Button
Volume up (Short press)
Programme change (press
and hold for 3 seconds)
1 beep ……………………….
2 beeps ……………………...
3 beeps ……………………...
Volume down (short press)
Pair with additional
accessories (press and hold for
3 seconds)
A marker is located
at the bottom of the
hearing aid
Red = Right
Blue = Left
Battery information
• Each battery should last 7-10 days
• Open battery compartment and remove
old battery
• Peel sticker away from new battery
• Insert battery with flat side facing up
• Switch on hearing aid by closing battery
drawer
On/Off
To turn the hearing aid off open
up the battery compartment.
Closed = hearing aid on.
Open = hearing aid off.
4
Welcome to Audiology – Adult services
Getting used to your hearing aid
Perseverance is key!
• Getting used to your hearing aid takes time and requires
regular use.
• It may help to build up usage of the hearing aid by
wearing it for short periods of time to begin with and
increase wearing time gradually
• This process may take several months for you to fully
adjust to your new hearing aid.
Hearing aid alarms and warnings
• The hearing aid will make a sound (Beethoven’s 5th)
when running out of battery. Please change the battery
when you hear this.
• Sometimes a hearing aid will beep 10 times before it
turns on; this is a normal feature of the hearing aid and
will not affect the output of the hearing aid.
HEARING AID BATTERIES ARE DANGEROUS
TO INGEST, IF SWOLLOWED PLEASE SEEK
MEDICAL ADVICE AT YOUR LOCAL A&E
5
Welcome to Audiology – Adult services
Inserting your thin tube and hearing aid
6
Welcome to Audiology – Adult services
Cleaning and maintenance
Wipe the hearing aid and thin tube with a wet wipe or a
damp cloth to keep clean.
Changing the Wax Guard on your RIC hearing aid
This will need to be changed every 2-3 months or when a
blockage is noticed
Step 1: these are your wax guards, this
has two functions, to remove your used
filter and holds your new filter.
Step 2: remove your dome by pinching
the end and pulling it off. Then insert the
black end of the rod into the white wax
guard. Pull this wax guard out.
Step 3: Push the new wax guard onto
the receiver (other end of the black
stick). Push until the new guard is flush
with the end of the receiver.
Step 4: Pull the black stick back out
and the wax guard should remain on
the hearing aid. The dome can now be
placed back on the hearing aid.
Youtube video: “How to change your
ReSound Filters and Wax Guards”
7
Welcome to Audiology – Adult services
Telephone and Loop System information
• You may find it easier to hear
on the telephone if you hold
the telephone towards the
top of the ear (closer to the
microphone, see picture)
• TOP TIP: Hold the telephone
slightly away from the ear to
prevent whistling.
Telecoil Loop
• This is found in public places
(wherever you see the symbol).
• Change to your loop programme (if
active on your hearing aid) and you
will hear through the loop system.
Reminder
• Take your hearing aid out before going to bed and
when having a shower/bath
• DO NOT get hearing aid wet!
Lost aids
• If the hearing aid is lost or damaged through negligence
there will be a £65 charge per hearing aid to replace
8
Welcome to Audiology – Adult services
Thin Tube Trouble Shooting Guide
Problem Solution
No Sound • Replace battery
• Turn aid on
• Check for blockages and change wax
guard
• If hearing aid is still not working
contact department for aid to be
checked / replacement hearing aid.
Whistling
when dome is
in your ear.
• Ensure that dome is inserted correctly.
• Check if tubing and change wax
guard if needed
• Check for any cracks or breaks
in the tubing/dome. If so contact
department for replacements.
• Excessive wax can cause whistling.
Use wax removal drops if your ears
are blocked.
• If none of the above contact
department as aid may need to be
calibrated or replaced.
Top Tip
To reset your hearing aids back to original settings switch
off and back on.
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