PaloAlto Networks TECHDOCS ION 1200 Manuale utente

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ION 1200 Quick Start Guide

Before You Begin

Use this document to install and set up your ION 1200. Refer to the ION 1200 Hardware Reference

at https://docs.paloaltonetworks.com/hardware/ion-1200-hardware-reference for safety

information, specifications, and more detailed procedures for installing the device.

• Verify that the installation site has adequate air circulation and AC power.

• Have a #1 Phillips-head screwdriver available.

• Unpack the equipment and verify that you received the following items:

Items Quantity

ION 1200 1

Power Adapter, 25W 1

Power Cord, AC 1

Cable Assy, Blue, USB 2.0 AM to 8P8C RJ45, 1830mm L, 28 AWG 1

Shielded RJ-45 CAT6 Ethernet cable 1

Wood screws (.75”) to mount the device and power adapter bracket to wood studs or

plywood. 6

Drywall anchors and screws (1.25”) to mount the device and power adapter bracket to a

drywall or similar material that cannot securely accommodate wood screws. 6

Power adapter wall-mount kit (includes one each of the following: a power adapter

bracket, a Velcro strap, and a plastic cable tie). 1

Sheet, Limited Warranty 1

Install the Device

You can install the ION 1200 on a flat surface, in a rack, or

on a wall.

Ensure there are no building services (water, gas, or

wiring) behind the wall where you intend to install the

device.

Install the device on a wall

1 Download the Wall Mount template from https://docs.

paloaltonetworks.com/hardware/ion-1200-hardware-

reference/install-ion-1200/wall-mount-template.

2 Temporarily secure the Wall Mount template (Figure 1)

to the wall where you intend to mount the device and

use it to mark the location for each of the four wall-

mount screws. Use a pointed object to punch through

the paper and visibly mark the wall; then remove the

template and verify measurements.

3 Use a type 1 Philips head screwdriver to install the

appropriate screws into each of the four marked

locations:

docs.paloaltonetworks.com

Figure 1 - Wall mount template

◼Drywall—First press a drywall anchor slightly into the center of a template mark. Then use

the screwdriver to apply pressure while turning the anchor clockwise until the surface of the

anchor is flush with the wall. After the drywall anchor is secure, install a 1.25” anchor screw

into the anchor until the bottom of the screw head protrudes ¼” from the wall. Repeat this

step for the other three screw locations.

◼Plywood wall—Use the screwdriver to insert a .75” wood screw into the center of each

template mark that is located over wood until the bottom of the screw heads protrude ¼”

from the wall. If any screw location is located over wood, use a .75” wood screw instead of a

drywall anchor and screw.

3 Align the four holes on the bottom of the device with the four screws on the wall and hang the

device on the screws.

4 Install the power adapter in the power adapter wall-mount bracket using the Velcro strap and

cable tie (Figure 2). Make sure to align the cable tie with the notches in the bracket to prevent

the power cord from falling out.

5 Mount the power adapter wall-mount bracket next to the device using wood or drywall screws

as appropriate.

Install the device in a rack

When installing the device in a rack, ensure there is nothing placed above the device.

Refer to the ION 1200 Hardware Reference at https://docs.paloaltonetworks.com/hardware/

ion-1200-hardware-reference to learn to install the device in a rack.

Figure 2 - Power adapter in the wall mount bracket

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Connect the Device to the Controller

1 Connect the ION 1200 port 1 or port 2 (Figure 4) to a DHCP-enabled network that has access

to the internet, such as an Internet Service Provider (ISP) cable modem.

2 If you do not wish to connect via DHCP-enabled network, access the console and set a static

IP on port 1 or port 2.

Refer to Configure Static IP Using a Console at:

https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-ion-cli-

reference/access-the-ion-cli-commands/assign-a-static-ip-address-using-the-console.

html.

Verify Device Connection to the Controller

◼Upon successful connection, the controller connectivity LED (Figure 5) on the ION device

turns green.

◼The ION device is now connected to the Controller and displays on the portal under

Unclaimed Devices.

Where To Go Next

To learn more about the device, refer to the ION 1200 Hardware Reference Guide:

https://docs.paloaltonetworks.com/hardware/ion-1200-hardware-reference.

To configure the device, refer to the Prisma SD-WAN Administrator's Guide:

https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-admin.html.

Contact PaloAlto Networks Support to get help.

Customer Support at https://www.paloaltonetworks.com/company/contact-support.

For Technical Support: US: 866 898 9087 | International: +1 408 738 7799

Connect to the Portal

1 Log in to the Prisma SD-WAN portal using the provided login credentials.

2 Navigate to Map > Unclaimed Devices to verify that your ION device is listed as Online under

Unclaimed Devices.

3 Select the device and click the option Claim the device (Figure 6).

4 Assign the device to a site and configure it.

Refer to the Prisma SD-WAN Administrator's Guide at https://docs.paloaltonetworks.com/

prisma/prisma-sd-wan/prisma-sd-wan-admin.html.

Power on the Device

1 Connect the power cable to the device.

2 Plug the device power cable into an AC power outlet. When the device is powered on, the

power LED turns green (Figure 3).

Figure 3 - Power LED on the ION 1200 device

Figure 4 - DHCP-enabled ports

Figure 5 - Controller connecvity LED

Power LED Controller Connecvity LED

Figure 6 - Prisma SD-WAN portal

ION 1200 Quick Start Guide (Continued)

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