Phoenix Contact THERMOMARK ROLLMASTER 600 Manuale utente
User manual
Operating the thermal transfer
printer
THERMOMARK ROLLMASTER
2017-06-15
PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany
phoenixcontact.com
107815_en_00
Operating the thermal transfer printer
THERMOMARK ROLLMASTER
This user manual is valid for:
Designation Revision Order No.
THERMOMARK ROLLMASTER 300 0804501
THERMOMARK ROLLMASTER 600 0804663
User manual
UM EN THERMOMARK ROLLMASTER, revision 00
Table of contents
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English
Table of contents
1 For your safety ...........................................................................................................................5
1.1 Labeling of warning notes......................................................................................5
1.2 Qualification of users .............................................................................................5
1.3 Field of application.................................................................................................6
1.4 Safety notes...........................................................................................................6
2 Starting up the printer .................................................................................................................8
2.1 Unpacking and setup.............................................................................................8
2.2 Overview of the device ..........................................................................................9
2.3 Connecting device...............................................................................................10
2.3.1 Connecting the power supply unit ........................................................10
2.3.2 Connecting a printer via USB ..............................................................11
2.3.3 Connecting a printer via WLAN ............................................................12
2.3.4 Connecting a printer via Ethernet .........................................................12
2.4 Loading media and printing .................................................................................13
2.4.1 Loading media .....................................................................................13
2.4.2 Inserting Leporello labels .....................................................................14
2.4.3 Loading ink ribbon ................................................................................15
2.4.4 Printing .................................................................................................16
2.4.5 Creating print jobs ................................................................................16
3 Operating the printer ................................................................................................................17
3.1 Touchscreen display............................................................................................17
3.1.1 Operating the display ...........................................................................17
3.1.2 Changing the language ........................................................................17
3.1.3 Start screen ..........................................................................................18
3.2 Operation via the menu........................................................................................18
3.3 Configuration via the website...............................................................................25
3.4 Printing via FTP ...................................................................................................26
3.4.1 FTP login ..............................................................................................26
3.4.2 Printing via FTP ....................................................................................26
3.4.3 FTP access to storage media ...............................................................27
3.4.4 FTP firmware update ............................................................................27
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4 Maintenance and troubleshooting ............................................................................................28
4.1 Cleaning the device .............................................................................................28
4.2 Cleaning the photoelectric barrier for labels.........................................................28
4.3 Cleaning the printhead and pressure roller ..........................................................29
4.4 Replacing the pressure roller ...............................................................................30
4.5 Troubleshooting...................................................................................................31
4.6 Error messages ...................................................................................................32
4.7 Repairs ................................................................................................................33
4.8 Storage and disposal...........................................................................................33
A Appendix ..................................................................................................................................34
A 1 Ordering data.......................................................................................................34
A 2 Technical data .....................................................................................................37
A 3 FCC .....................................................................................................................38
B Index.........................................................................................................................................39
For your safety
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English
1 For your safety
Read this user manual carefully and keep it for future reference.
1.1 Labeling of warning notes
1.2 Qualification of users
This user manual is addressed to persons who are familiar with the relevant safety concepts
for handling electrical machines. The persons must be able to recognize dangers.
This symbol indicates hazards that could lead to personal injury.
There are three signal words that indicate the severity of a potential injury.
DANGER
Indicates a hazard with a high risk level. If this hazardous situation is not
avoided, it will result in death or serious injury.
WARNING
Indicates a hazard with a medium risk level. If this hazardous situation is not
avoided, it could result in death or serious injury.
CAUTION
Indicates a hazard with a low risk level. If this hazardous situation is not avoided,
it could result in minor or moderate injury.
This symbol together with the NOTE signal word alerts the reader to a situation
which may cause damage or malfunction to the device, hardware/software, or
surrounding property.
Here you will find additional information or detailed sources of information.
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1.3 Field of application
The THERMOMARK ROLLMASTER is a thermal transfer printer for the industrial sector.
With the thermal transfer printer, you can print continuous media such as labels and shrink
sleeves.
With thermal transfer printing, heat causes the color layer of an ink ribbon to be transferred
onto the print media.
The print result essentially depends on a suitable combination of print media and ink ribbon.
A low-quality ink ribbon can lead to premature wear on the printhead and result in a poor
print image. Use only print media from Phoenix Contact.
You may only use the thermal transfer printer with print media from Phoenix Contact which
are intended for the THERMOMARK ROLLMASTER. The use of other media can result in
damage to the unit.
1.4 Safety notes
Life-threatening danger from mains voltage
Never open the housing of the unit or power supply unit.
Risk of injury
If you operate the device with the cover open, rotating parts are exposed. The moving parts
can catch onto loose clothing, jewelry or hair.
Risk of crush injuries from cover
Make sure you do not crush yourself with the cover.
Risk of burns
During operation, the print line can get hot. Allow the print line to cool down before you
change the print media or modify the device.
Risk to operational reliability
Incorrect operation or modifications to the device can endanger your safety or damage the
device. Do not repair the device yourself. If the device is defective, please contact
Phoenix Contact.
Damage to the device
– Only operate the device in dry locations that are protected from spray and as dust-free
as possible.
– Protect the device and media from humidity, damp, and dirt.
– Do not expose the device to direct sunlight.
– To operate the device on the power grid, only use the supplied wide-range power sup-
ply unit. The device is designed for alternating voltage from 100 V to 240 V. The elec-
trical connection conditions must comply with the details on the rating plate.
For your safety
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English
Radio interference
This is a Class A item of equipment (EN 55022). When used in residential areas, the equip-
ment may cause radio interference. In this case, the operator is obligated to implement ap-
propriate measures.
Notes on the printhead
The printhead is the most sensitive part of your printer. Improper handling can damage the
printhead.
During printing, always make sure that there is no dirt on the media as this could be pulled
underneath the printhead. This can damage the printhead.
The ink ribbon must be at least 5 mm wider than the media. Direct contact between the prin-
thead and the media can lead to increased wear on the printhead.
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2 Starting up the printer
2.1 Unpacking and setup
Scope of supply
– Printer
–Power cable (Euro and US)
– USB cable
– WLAN stick
– Empty film core (possibly already mounted on the take-up hub)
– Label roll EML (20X8)R/TL
– THERMOMARK RIBBON 110/50 ink ribbon
– Data medium with driver and the CLIP PROJECT advanced software. The data medi-
um also contains this user manual in several languages
– User manual in German and English
Unpacking
•Check the device for damage which may have occurred during transport.
•Retain the original packaging for subsequent transport.
Requirements for the installation location
•Place the device on a level surface.
Removing the transportation safeguards
•Open the cover.
• Remove the foam transportation safeguards near the printheads.
•Retain the transportation safeguard for subsequent transport.
NOTE: Damage to the device
Only operate the device in dry locations that are protected from spray and as dust-free as
possible. Protect the device and media from humidity, damp, and dirt. Do not expose the
device to direct sunlight.
Starting up the printer
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2.2 Overview of the device
Figure 2-1 Overview
1 Display, lights when ready to operate
2 WLAN connection, behind a cover
3 Guide, can be set to the width of the print media
4 Lever, for locking printhead
5 Allen key, for maintenance work
6 Take-up hub, for winding the ink ribbon
7 Supply hub, for supplying the ink ribbon
8 Margin stop, for fastening the media roll
9 Photoelectric barrier, for label detection
10 Pressure roller
11 Print line
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4
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2.3 Connecting device
Mains and computer connections
Figure 2-2 Connections on the rear of the device
1Power supply switch
2Mains socket
3SD card slot
4Two USB master interfaces for keyboard, scanner, USB memory and Bluetooth
adapter
5USB slave interface, full-speed
6Ethernet 10/100 Base T
7RS-232 interface
8USB master interface for keyboard, scanner, USB memory and Bluetooth adapter
Ensure that when establishing electrical connections, all devices (printer, computer etc.) are
switched off. If you disconnect devices, the devices should again be switched off.
2.3.1 Connecting the power supply unit
The THERMOMARK ROLLMASTER is designed for power grids from 100 to 240 V AC.
Only use the supplied wide-range power supply unit.
•Slide the appropriate adapter onto the power supply unit.
•Insert the connecting cable of the power supply unit into the socket of the device.
•Connect the power supply unit to a socket.
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