Primera DL 500 Manuale utente
User's Manual
© 2012 All rights reserved
For the most recent version of this manual please visit
http://www.primera.com/manuals.html
121812-511351
ii
Notices: The information in this document is subject to change without notice. NO
WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is
assumed for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material. This document
contains proprietary information that is protected by copyright. All rights are reserved.
No part of this document may be photocopied, reproduced, or translated into another
language without prior written consent.
Trademark Acknowledgments: Primera is trademark of Primera Technology Inc.
Windows is a registered trademark of Microsoft Corporation. All other trademarks are the
property of their respective owners.
Safety Standard: The DL500 complies with the following safety standard: International
Standard IEC 60825-1, Second Edition, 2007/03
Printing History: Edition 1.0, #511351, Copyright 2012, All rights reserved.
FCC Compliance Statement: This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
For Users in the United States: This product is intended to be supplied by a UL listed
Direct Plug-In Power Supply marked "Class 2"or a UL listed ITE Power Supply marked
"LPS" with output rated 12VCD, 5.0 amps or higher. This equipment has been tested and
found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. In a domestic environment this product may cause radio interference, in
which case the user may be required to take adequate measures. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cables is required to comply with the Class A limits of Part 15 of the FCC
Rules. You are cautioned that any changes or modifications not expressly approved in this
manual could void your authority to operate and/or obtain warranty service for this
equipment.
For Users in Canada: This digital apparatus does not exceed the Class A limits for
radio noise for digital apparatus set out on the Radio Interference Regulations of the
Canadian Department of Communications. Le present appareil numerique n'emet pas de
bruits radioelectriquesdepassant les limites applicables aux appareils numeriques de la
class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le
ministere des Communications du Canada.
iii
Table of Contents
Section 1: Important Safety Information ..................................................1
Section 2: Getting Started.............................................................................3
A. Choosing a Good Location ............................................................3
B. Unpacking and Inspection.............................................................3
C. Indentifying the Parts.....................................................................5
D. Computer Specifications................................................................7
Section 3: Label Stock ...................................................................................8
A. Label and Roll Specifications ........................................................8
B. Installing Label Stock ...................................................................11
Section 4: Setup Your Label and Print .....................................................16
A. Using BarTender®.........................................................................16
B. Add Text, Barcodes and Graphics to a BarTender Label.........22
C. Printing from BarTender ..............................................................23
D. Printing from Other Programs....................................................24
E. Printer Settings ..............................................................................25
Section 5: Setup the DF-30 Filtration System.........................................30
Section 6: Maintenance and Troubleshooting........................................32
A. Replacing the Exhaust Duct and Exhaust Chimney................32
B. Cleaning the Laser Windows ......................................................38
C. Cleaning the Feed Path.................................................................39
D. Cleaning the Guide Shafts and Encoder Strip..........................40
E. Troubleshooting.............................................................................41
). Technical Support..........................................................................42
Section 7: Specifications.............................................................................43
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Important Safety Information 1
Section 1: Important Safety Information
Thank you for purchasing the DL500 Durable Label Printer. Please read the
following important safety information before operating your DL500.
CLASS 1 LASER PRODUCT
IEC 60825-1 Second Edition, 2007/03
WARNINGS
• Use of controls, adjustments or performance of procedures other than
those specified herein may result in hazardous radiation
exposure.
• Do not attempt to operate the DL500 with the Top Cover open. To
prevent injury, the internal laser will switch off as soon as the Top Cover
is opened.
• Do not attempt to defeat the cover sensor which triggers the automatic
switch off of the internal laser. Serious eye injury can occur.
• Do not modify the DL500 in any way or operate the printer with any
damaged components, including the Safety Skirt.
• Do not attempt to clean any of the Laser Windows while the power is
turned on.
• Do not attempt to print to smoke or smokeless label stock without the
exhaust system in place.
• Do not attempt to print without the DF-30 Filtration System when using
label stock which requires the use of the DF-30 Filtration System.
Hazardous smoke and fumes will be released.
• When using the DF-30 Filtration System make sure the feet on the DL500
are resting inside the indentations on the top of the DF-30.
• When replacing the exhaust system, switch off power to the unit.
• To prevent fire or shock hazard, do not expose the unit to rain or
moisture. To reduce the risk of electric shock, do not remove exterior
panels. No user-serviceable parts are inside. Refer to qualified service
personnel.
• Operate the unit with only proper electrical specifications as labeled on
the unit and the AC adapter.
• There should be no exposed adhesive on the liner of die-cut labels. It will
cause labels to stick to each other and cause adhesive build-up along the
printer path inside the printer. This adhesive can not easily be cleaned
without disassembling the printer.
2 Important Safety Information
Safety Labels
Safety labels are affixed to the printer in the following locations:
WARNING: Class 4 invisible laser radiation with
cover open and interlocks defeated. Avoid eye or
skin exposure to direct or scattered radiation.
WARNING: Sharp edge, keep fingers and other body parts away.
Serial Number and ID information
Getting Started 3
Section 2: Getting Started
A. CHOOSING A GOOD LOCATION
• Place the printer on a flat surface in a location with
adequate air circulation to prevent internal heat build-up.
• Do not place the printer near heat sources such as radiators
or air ducts, or in a place subject to direct sun light,
excessive dust, mechanical vibration or shock.
• Allow for adequate clearance in front of the printer to
accommodate the printed label stock as it is leaving the
printer to avoid the possibility of binding or jamming of
the label stock.
• Allow for adequate overhead and left side clearance for
opening the top cover to allow easy access to the label
stock and maintenance items. The printer will require
9.5 inches (24 cm) of additional space on the left side to
completely open the cover (total = 26.75 inches or 68 cm).
The printer will require an additional 15.9 inches (40.4 cm)
of overhead space to open the cover (total = 25 inches or
63.5 cm).
B. UNPACKING AND INSPECTION
While unpacking your printer, inspect the carton to ensure that
no damage has occurred during shipping. Make sure that all
supplied accessories are included with your unit. The
following items are included in the supply box:
• Power Adapter
• Separate Power Cord
• USB Cable
• Software Installer CD
• Warranty Statement and Registration Card
• This User's Manual and other printed information
4 Getting Started
The following items are inside the printer supply roll area:
• Starter Roll of smokeless label stock
Save the carton and packing materials. They will come in handy
when transporting the printer.
Getting Started 5
C. IDENTIFYING THE PARTS
Front View
The Pause Button pauses the printer during a print job. If
pressed when no print job is printing, it will prevent any new
jobs from beginning.
The Power LED indicates that the printer is on and ready to
receive print jobs.
The Load/Feed Button is pressed in order to load label stock if
the printer does not automatically detect the stock. When stock
is loaded each press of the button will cause one label to be fed
from the printer.
The Media LED will illuminate when label stock is installed
and detected. It will flash in a specific sequence for error
conditions. See Section 6E for details.
The Unload Button will unload the installed label stock by
reversing it through the printer. Make sure to tear off the
printed labels before pressing the Unload Button.
The Label Tear Bar is a serrated edge for conveniently tearing
your finished labels from the printer. The printer comes with a
white tear bar guard. For smoother label feeding, leave the
guard in place during printing. When you are ready to tear off
a label, remove the guard, tear off the label and replace it.
Unload Button
Pause Button
Pause LED
Power LED
Load/Feed
Button
Media LED
Label Tear Bar
Top Cover
6 Getting Started
Rear View
Interior View, Label Roll Area
Power Input Port
Filtration Unit
Communication Port
(9-pin serial)
USB Port
Power Switch
Moveable Label Stock Hub
Fixed Label Stock Hub
Label Stock Hub Supports
Data Chip Contact
Hub Engagement Lever
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