PrinterOn PrintConnect Manuale dell'operatore
PrinterOn PrintConnect
Installation and Configuration Guide
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Chapter 1: Introduction .............................................................................................................................. 3
Installation requirements ............................................................................................................................................ 4
The PrintConnect unit .................................................................................................................................................. 4
Determining the IP address of your printer(s) ............................................................................................. 5
Chapter 2: Setting up the PrintConnect ............................................................................................... 6
Connecting the PrintConnect device to the network ...................................................................................... 6
Adding the PrintConnect to your PrinterOn printing service ....................................................................... 8
Adding a Print Delivery Station ........................................................................................................................ 11
Chapter 3: Configuring the PrintConnect .......................................................................................... 12
Configuring PrintConnect via web interface ..................................................................................................... 12
Viewing PDS information for your PrintConnect ...................................................................................... 14
Configuring the User List .................................................................................................................................... 14
Configuring proxy settings ................................................................................................................................ 15
Configuring PrintConnect networking settings ......................................................................................... 16
Checking for software updates ........................................................................................................................ 17
Configuring and viewing the PrintConnect logs ....................................................................................... 18
Configuring the PrintConnect with a USB drive .............................................................................................. 18
Configuring network settings with a configuration file .......................................................................... 19
Resetting the PrintConnect ............................................................................................................................... 20
Contents
PrinterOn PrintConnect Installation and Configuration Guide | 2
Chapter 4: Printing to your PrintConnect printers .......................................................................... 21
Submitting a print job ............................................................................................................................................... 21
Printing using the Web Print portal ............................................................................................................... 22
Printing using the Mobile printing workflow ............................................................................................. 23
Printing using the email workflow .................................................................................................................. 24
Releasing print jobs .................................................................................................................................................... 25
Releasing print jobs using the connected PrintValet .............................................................................. 25
Releasing print jobs using the Privacy Release web pages ................................................................... 25
Appendix A: Troubleshooting PrintConnect issues ........................................................................ 27
Troubleshooting setup and network communication .................................................................................. 27
Error Codes .................................................................................................................................................................... 31
Installation Codes .................................................................................................................................................. 31
Printing Codes ........................................................................................................................................................ 35
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1
Introduction
This guide describes how to install and manage the PrinterOn PrintConnect.
This document assumes that you have some familiarity with network configuration,
including setting IP addresses, and working with DNS and DHCP servers, and proxy
servers. If you need assistance in this area, please consult your network administrator or
your PrinterOn reseller.
The PrinterOn PrintConnect is a compact, plug-and-print network device that provides
easy and quick deployment of PrinterOn printing solutions at your location. Once installed
on your network, the PrintConnect auto-configures itself from the PrinterOn web site.
Print jobs are securely downloaded from the PrinterOn web site and delivered to your
printers. Users can release their print jobs using the PrintValet keypad device or the privacy
release web pages.
The PrintConnect uses an embedded version of PrinterOn’s Print Delivery Station (PDS),
which collects print jobs and releases them to your printers. You can manage the
PrintConnect PDS software via a web page interface.
Introduction
PrinterOn PrintConnect Installation and Configuration Guide | 4
1.1 Installation requirements
Ensure that you have everything required to complete the installation:
•PrintConnect device v3.0
• PrintConnect Configuration Key, a 12-character alphanumeric string, found on a
label on the PrintConnect packaging and accessible via a connected PrintValet
keypad
• PrintValet keypad v2.0 (included with your PrintConnect)
• Ethernet network cable
• your printer(s) and the required connectors/cabling
• (optional) USB flash drive for manual configuration of PrintConnect
1.2 The PrintConnect unit
Front:
Back:
Note: You will also need the IP address of your printer(s) to successfully configure the
PrintConnect. For more information, see Determining the IP address of your printer(s).
Note: PrintConnect supports multiple printers but only one of these can be a USB-connected
printer.
Introduction
PrinterOn PrintConnect Installation and Configuration Guide | 5
1.2.1 Determining the IP address of your printer(s)
If your printer is connected directly to the PrintConnect via USB, you need no additional
information about the printer; you’re ready to install the PrintConnect now.
However, if your printer connects to the PrintConnect via an Ethernet network, before you
install the PrintConnect, you’ll need the IP address of the printer. The PrintConnect
installation process requires this information so that communication can be successfully
established between the devices.
Typically, you can find the IP address of the printer listed on the printer’s configuration
sheet, which you can print from the printer’s keypad. If you need help finding the IP
address of the printer, consult your network administrator.
Once you have determined the printer’s IP address, record the value. You’ll need it during
the PrintConnect installation process.
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2
Setting up the PrintConnect
To set up a PrintConnect, you need to:
1. Connect the PrintConnect device to your network.
2. Adding the PrintConnect to your PrinterOn service.
2.1 Connecting the PrintConnect device to the network
Before you connect the PrintConnect device, ensure that you have all the required
installation hardware available. .
To connect the PrintConnect:
1. With the PrintConnect device powered off, connect the PrintValet keypad to any
USB port on the PrintConnect device.
2. Plug the ethernet cable into the network port on the back of the PrintConnect and
connect the cable to your network.
3. If you are using a direct USB connection to your printer, attach the printer to an
available USB port on the PrintConnect.
Important! Do not power up the PrintConnect until instructed to do so.
Note: You can use a single PrintConnect device to manage multiple printers, however,
only one of these printers can be a USB-connected printer.
Setting up the PrintConnect
PrinterOn PrintConnect Installation and Configuration Guide | 7
4. Plug in the PrintConnect power supply to the connector on the back of the
PrintConnect device.
5. Turn on the PrintConnect using the switch on the back.
The PrintConnect will take between two and five minutes to perform start-up and
self-test procedures. When the PrintConnect device is ready, the PrintValet screen
will display the message:
6. Press the ? key on the PrintValet. The second line of the PrintValet screen displays
the PrintConnect device Configuration Key, a 12 character alphanumeric string.
Record the Configuration Key value.
Important! DO NOT unplug any USB or network cables when the PrintConnect is
powered up.
Note: The Configuration Key value is also printed on a label on the PrintConnect
packaging; however, it is important to try to acquire this value through the PrinValet,
as this method is a useful test of the network connection.
If you are unable to display the Configuration Key, it may be because the network
connection is faulty or that the PrintConnect can’t connect to your network. Verify
that the ethernet cable is sound and verify there is network activity.
If the cable is fine and there is network activity, then the PrintConnect has been
unable to connect to the network. You must configure the PrintConnect’s network
settings using a config file on a USB flash drive. For details on creating and
uploading the config file, see section 4.1.
Once you have live communication on the network and can successfully display the
Configuration Key value, continue with the following steps.
power on
Setting up the PrintConnect
PrinterOn PrintConnect Installation and Configuration Guide | 8
7. After recording the configuration key value, press the ? key on the PrintValet
again. The second line of the PrintValet screen displays the PrintConnect IP
address. Record this value.
To complete the PrintConnect setup, you must configure a few options in your PrinterOn
printing service account.
2.2 Adding the PrintConnect to your PrinterOn printing
service
After connecting the PrintConnect to the network, you can add it to the PrinterOn service
by attaching it as a Print Delivery Station (PDS). A PDS is a component of the PrinterOn
service that manages the delivery of print jobs to a set of associated printers. Typically, a
PDS is a lightweight piece of software installed on a computer. A PrintConnect is a just
“headless” PDS that is on a self-contained piece of hardware.
A PrintConnect is added through the web admin portal.
Before configuring the PrintConnect, ensure that you have the device’s Configuration Key
(recorded in Step 7 of Connecting the PrintConnect to the network) available. PrinterOn
uses this value to attach the configured PDS settings to the PrintConnect hardware.
Setting up the PrintConnect
PrinterOn PrintConnect Installation and Configuration Guide | 9
To complete the PrintConnect setup:
1. Log into your PrinterOn account:
a) Navigate to www.printeron.com and click the Login link at the top of the page.
b) Enter your login credentials and click Log In.
• default Print Delivery Station entry.
•
2. drop-down, choose PrintConnect.
3. Enter the Configuration key that you recorded during the PrintConnect
installation.
Note: You do not need to specify a MAC Address; this value is obtained automatically
during the PrintConnect startup sequence.
Indice
