Q-See QC-SERIES Manuale utente
H.264 NETWORK VIDEO RECORDERS
Variable D1 and HD Recording Options
User Manual
QC-SERIES IP CAMERAS
2 3
© 2011-2012 Q-See. Reproduction in whole or in part without written permission is
prohibited. All rights reserved. This manual and software and hardware described herein, in
whole or in part, may not be reproduced, translated, or reduced to any machine-readable
form without prior written approval.
Trademarks: All brand names and products are trademarks or registered trademarks of their
respective owners.
Q-See is a registered trademark of DPS, Inc.
Disclaimer: The information in this document is subject to change without notice. The
manufacturer makes no representations or warranties, either express or implied, of any kind
with respect to completeness of its contents.
Manufacturer shall not be liable for any damages whatsoever from misuse of this product.
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12
months from the date of purchase. Additionally, our products also come with a free exchange
policy that covers all manufacturing defects for one month from the date of purchase.
Permanent upgrading service is provided for the software and is available at www.Q-See.com.
Be certain to make the most of your warranty by completing the registration form online. In
addition to warranty and technical support benefits, you’ll receive notifications of product
updates along with free downloadable firmware updates for your NVR. Register today at
www.Q-See.com!
Please see the back of this manual for exclusions.
This manual is written for the QCN7001B, QCN7002D, QCN8001B and QCN8002D IP
Cameras and was accurate at the time it was completed. However, because of our ongoing
effort to constantly improve our products, and the different capabilities of the three models
additional features and functions may have been added since that time and on-screen
displays may change. We encourage you to visit our website at www.Q-see.com to check for
the latest firmware updates and product announcements.
This manual covers the setup and local operation of the IP cameras whether used in
conjunction with an NVR or as stand-alone devices. Instructions for use with an NVR is written
specifically with Q-See’s QC-Series NVRs. If you are using another brand, please consult your
system’s manual for configuration instructions. The QC-Series User Manual and Remote
Monitoring Guide will both be useful in configuring your system. Both are included on the
CD that accompanied your NVR and can likewise be found on www.Q-See.com/support.
Throughout the manual we have highlighted warnings and other important information that will
assist you in operating your new system in a safe and trouble-free manner. Please take the
time to read and follow all instructions and pay attention to alerts as shown below:
About this Manual
NOTE! Text in blue boxes with the Information icon offer additional guidance
and explanations about how to make the most out of your system.
IMPORTANT! Red boxes with this icon indicate warnings. To prevent
possible injury or damage to the product, read all warnings before use.
Version 1.0 8/8/12
5
TABLE OF CONTENTS
1. CAMERA SPECIFICATIONS 8
QCN7001B 8
QCN7002D 9
QCN8001B 10
Adjusting the lens 11
QCN8002D 14
2. CONNECTING IP CAMERAS 16
2.1 What are IP Cameras? 16
2.2 Connecting an IP Camera 17
Locally connecting to an NVR 17
Cameras connected through a network 18
2.2 Adding and Removing Cameras in Your System 20
Local cameras 20
Cameras on the same network 20
QC NVR Remote Device menu 21
2.3 Connecting Your Camera to a Remote Network 24
Before you get started 24
Obtaining IP Information using IPCONFIG in Windows 25
Testing the connection 27
Opened ports and Internet IP address 29
2.4 Troubleshooting Network Connections 30
Opening ports 30
Issues with DHCP 34
Multiple routers on the nNetwork 35
Configuring ActiveX 38
2.5 Additional Network Services 43
Entering the DNS information into the camera 45
2.6 Dynamic Domain Name Service (DDNS) 47
3. USING WEB SERVICE 48
3.1 Live View 48
Function Buttons (PC only) 49
3.2 Setup 50
Camera 50
Video 51
3.3 Network 52
TCP/IP 52
Static IP Address 52
PPPoE 53
DDNS 53
IP Filter 53
SMTP (E-Mail) 54
UPnP (Universal Plug ‘n’ Play) 54
Bonjour 54
3.4 Event 55
Motion Detection 55
Video Masking 56
Disconnection 56
IP Conflict 56
3.5 Record 57
Record shedule 57
Snapshot schedule 57
File destination path 58
Record control 58
3.6 System 59
General 59
Date & time 59
Account 60
Default 60
Import/export 60
Auto maintain 60
Upgrade 60
Information 61
Alarm 62
Logout 62
4. PRO SURVEILLANCE SOFTWARE 63
4.1 Installing PSS 63
Installing PSS on a PC 63
Installing PSS on a Mac 64
4.2 Using Pro Surveillance Software (PSS) 65
Connecting to the camera 67
Real-time monitor 69
Image view options 70
Window controls 71
Tool bar 72
Function buttons 75
(Contents continued on next page)
6 7
5. MOBILE SURVEILLANCE 78
5.1 iPhone and iPad 78
5.2 Android 83
5.3 BlackBerry 87
5.4 Symbian 90
5.5 Windows Mobile 93
Q-SEE PRODUCT WARRANTY 95
Questions or Comments? Contact Us 95
8 9
CAMERA SPECIFICATIONS CHAPTER 1
QCN7001B
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
Image Sensor 1/3” 1.3 Megapixel Aptina CMOS
Lens 6mm
IR LEDs / Range 30 LED / 100’
Video
Pixel 1280 x 960
Day/Night Mode Electrical Day/Night
Signal/Noise Ratio >50dB
Min. Illumination 0.1LUX/F1.2 (color) 0.05LUX/F1.2 (b/w)
Gain Control Manual/Auto
White Balance Manual/Auto
Exposure Mode Manual/Auto NTSC: 1/3-1/10000
Comp. Standard H.264/JPEG/MJPG
Image Resolution 1.3M (1280x960), 720p (1280x720), D1 (704x480)
Encoding Speed NTSC: 1.3M @15fps + D1@15fps,
720p @30fps + D1@30fps
Video Bit Rate H.264 128Kbps-8192Kbps
Snapshot 1f/s snapshot. Files saved as JPG
Network
Ethernet RJ-45 (10/100Base-T)
Network Functions HTTP, TCP/IP, IPv4/IPv6, ARP, IGMP, ICMP, RTSP, RTP, UDP,
SMTP, FTP, DHCP, DNS, DDNS, PPPoE, UPNP, NTP, Bonjour,
SNMP, Onvif
Remote Operation Monitor, PTZ control, Playback, System setting, File
download, Log information, Maintenance & Upgrade
Operation
Power Supply DC12V, PoE
Consumption Max.1.5W
Operating
Environment 15°F to +120°F (-10°C to+50°C) Humidity 10%-90%
PICTURE 1-1
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
Image Sensor 1/3” 1.3 Megapixel Aptina CMOS
Lens 3.6mm
Video
Pixel 1280 x 960
Day/Night Mode Electrical Day/Night
Signal/Noise Ratio >50dB
Min. Illumination 0.1LUX/F1.2 (color) 0.05LUX/F1.2 (b/w)
Gain Control Manual/Auto
White Balance Manual/Auto
Exposure Mode Manual/Auto NTSC: 1/3-1/10000
Comp. Standard H.264/JPEG/MJPG
Image Resolution 1.3M (1280x960), 720p (1280x720), D1 (704x480)
Encoding Speed NTSC: 1.3M @15fps + D1@15fps,
720p @30fps + D1@30fps
Video Bit Rate H.264 128Kbps-8192Kbps
Snapshot 1f/s snapshot. Files saved as JPG
Network
Ethernet RJ-45 (10/100Base-T)
Network Functions HTTP, TCP/IP, IPv4/IPv6, ARP, IGMP, ICMP, RTSP, RTP, UDP,
SMTP, FTP, DHCP, DNS, DDNS, PPPoE, UPNP, NTP, Bonjour,
SNMP, Onvif
Remote Operation Monitor, PTZ control, Playback, System setting, File
download, Log information, Maintenance & Upgrade
Operation
Power Supply DC12V, PoE
Consumption Max.1.5W
Operating
Environment
15°F to +120°F (-10°C to+50°C) Humidity 10%-90%
QCN7002D
PICTURE 1-2
10 11
In addition to its video surveillance functions, the QCN8001B is able to accept input from
other devices and either pass their signals back to an NVR, or utilize them to trigger recording
or alert actions when it is being used in a stand-alone role. The camera has 32GB of internal
memory allowing it to record video and still images without the need for an NVR.
By using the audio input and output to connect both a microphone and speaker - and with
similar audio equipment on the user’s end, two-way communication can take place. Two
alarm sensors can be connected to the alarm block with a single output to an audible alarm,
an external alarm input or to a DVR. When used with an NVR or on a network, the alarm signal
can trigger recording and its signal can be transmitted via the Cat 5 cable to an NVR.
1
2
34
5
67
8
# Item Function
1 Storage Internal 32GB memory
2 Reset Resets camera if user is locked out.
3 Audio In Input for optional microphone
4 Audio Out Connect to speaker
5 RJ45 (Ethernet) Port For network connectivity, video output and power input (via
POE)
6 Alarm 2 Alarm inputs 1 Output
7 Power For use without POE
8 Video Out BNC video output (for testing
QCN8001B
PICTURE 1-3
ADJUSTING THE LENS
The QCN8001B has a lens that can be manually adjusted between 3.3mm and 12mm.
The 3.3mm setting provides a 67° field of view. The 12mm setting enlarges subjects by
approximately three times compared to the 3.3mm configuration, with the field of view
narrowing to 22°.
The camera is set at the factory to the 3.3mm
position. To adjust the lens, you will have to
first remove the black cover at the front of the
camera by twisting it counter-clockwise. Take
care not to damage the cover or the threads
during this step.
Once the cover has been removed, you can
adjust the zoom and focus using the two
knobs located on the lens body behind the
LED circuit board. You may need to loosen
them by twisting the knob counter-clockwise
before making the adjustments. Do not apply
excessive force to the knobs as they can
snap off, leaving your camera unable to be
adjusted.
PICTURE 1-4
PICTURE 1-5
It is recommended that you have some way to view the camera’s view while making the
adjustments to ensure that the image is properly in focus and includes the entire area that
you wish to monitor. This can be done using a camera tester connected to the BNC Video
Out plug or by connecting it to an NVR where you can monitor it using the video display. A
third method would be by connecting the camera to a network using the steps described in
Chapter 2 and then accessing it remotely using a mobile device with a sufficiently large screen
clarity. However, with this method it is important to keep in mind that mobile devices use the
lower-quality substream video so final adjustments may still need to be made.
12 13
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
System Status SD card status, bit stream stats, log, and software version.
Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS
IR LEDs 18
Max IR range 65’
Min. Illumination 0.1LUX/F1.6 (color), 0.01LUX/F1.6 (b/w), 0LUX (w/IR)
Lens Auto-Iris 3.3-12mm@F1-6
Video
Pixel 1920x1080 (1080p)
Day/Night Mode Automatic
Auto Aperture DC drive
Gain Control Fixed/Auto
White Balance Manual/Auto
Exposure Mode Manual/Auto NTSC: 1/4-1/10000
Video Comp.
Standard
H.264/JPEG/MJPG
Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P
@30fps; Substream 704x480@30fps
Video Bit Rate H.264 56Kbps-8192Kbps
MJPG is adjustable along with bit rate
Video Flip Supported
Snapshot 1f/s snapshot. Files saved as JPG
Privacy Mask Maximum 4 privacy zones supported
Video Adjustment Brightness, contrast, hue, saturation and gain
Video Info Channel title, time, motion detection, masking
Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection
activation options: alarm, recording, snapshot, log and e-mail
Audio
Audio Ouput 1-channel RCA
Bidirectional Talk Reuses first audio input channel
Audio Bit Rate 128/64/10.2 Kbps
Audio Comp. G.711a/G.711u/PCM
Network
Network 1-channel wire Ethernet port, 10/100 Base-T Ethernet
Network Protocols Standard HTTP, TCP/IP, ARP, IGMP, ICMP, RTSP, RTP,UDP,
RTCP, SMTP, FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP,
Bonjour,SNMP.
Remote Operation Monitor, PTZ control, system setup, file download, log
information, maintenance and upgrade.
Recording
& Backup
Recording Priority Manual>External alarm >Video detect>Schedule
Local Storage 32GB internal
Backup Remote through PSS
Auxilliary
Connectors
Video Output 1-channel BNC analog video out
Audio Input 1-channel RCA
Audio Output 1-channel RCA
Alarm 2-channel input, 1-channel output
Power
Power Through RJ45 connector when connected to POE or 12v .5A
through aux. power connector
Consumption <10W
Env.
Temperature 15F to 140F
IP Rating IP66
Humidity 10-90%
QCN8001B Specifications
14 15
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
System Status SD card status, bit stream stats, log, and software version.
Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS
Min. Illumination 0.1LUX/F1.6 (color), 0.01LUX/F1.6 (b/w), 0LUX (w/IR)
Lens Auto-Iris 3.6@F1-6
Video
Pixel 1920x1080 (1080p)
Day/Night Mode Automatic
Auto Aperture DC drive
Gain Control Fixed/Auto
White Balance Manual/Auto
Exposure Mode Manual/Auto NTSC: 1/4-1/10000
Video Comp.
Standard
H.264/JPEG/MJPG
Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P
@30fps; Substream 704x480@30fps
Video Bit Rate H.264 56Kbps-8192Kbps
MJPG is adjustable along with bit rate
Video Flip Supported
Snapshot 1f/s snapshot. Files saved as JPG
Privacy Mask Maximum 4 privacy zones supported
Video Adjustment Brightness, contrast, hue, saturation and gain
Video Info Channel title, time, motion detection, masking
Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection
activation options: alarm, recording, snapshot, log and e-mail
Audio
Audio Ouput 1-channel RCA
Bidirectional Talk Reuses first audio input channel
Audio Bit Rate 128/64/10.2 Kbps
Audio Comp. G.711a/G.711u/PCM
Network
Network 1-channel wire Ethernet port, 10/100 Base-T Ethernet
Network Protocols Standard HTTP, TCP/IP, ARP, IGMP, ICMP, RTSP, RTP,UDP,
RTCP, SMTP, FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP,
Bonjour,SNMP.
Remote Operation Monitor, PTZ control, system setup, file download, log
information, maintenance and upgrade.
Recording
& Backup
Recording Priority Manual>External alarm >Video detect>Schedule
Local Storage 32GB internal
Backup Remote through PSS
Auxilliary
Connectors
Video Output 1-channel BNC analog video out
Audio Input 1-channel RCA
Audio Output 1-channel RCA
Alarm 2-channel input, 1-channel output
Power
Power Through RJ45 connector when connected to POE or 12v .5A
through aux. power connector
Consumption <10W
Env.
Temperature 15F to 140F
IP Rating IP66
Humidity 10-90%
QCN8002D
PICTURE 1-6
16 17
2.1 WHAT ARE IP CAMERAS?
Internet Protocol (IP) or Network cameras differ from conventional video cameras in that each
is a stand-alone device with a built-in processor of its own. Rather than being processed and
encoded on the recorder, the video is instead processed and encoded on the camera itself
before being sent to the recorder. The onboard processor allows the camera to operate on its
own with the video being available directly from the camera itself. The video can be recorded
onto internal memory (depending on model), sent to an FTP drive, accessed by a computer
or be streamed directly to a Digital Network Video Recorder (NVR) using standard network
protocols.
When it is connected to the NVR - whether locally, through a network or over the Internet the
NVR treats an IP camera as a peripheral device with the NVR serving as the control interface
and recording system.
Q-See’s QC-series NVRs feature an industry-exclusive built-in Power Over Ethernet (POE)
block that allows you to connect up to four IP cameras directly to it up to 200 feet away using
RJ-45 (Ethernet) cables without the need to purchase a separate power block or to locate
the cameras near power outlets. The Ethernet cable will both power the camera and deliver
the video signal to your system. Cameras beyond the number of POE ports, or those located
away from the NVR will require a separate power source, such as from the powered port of a
POE hub, or from a power supply. This power source must be located between the camera
and the network. It is not possible to power a camera through a network or over the Internet
using a POE port.
Cameras connecting to your system over a network (local or Internet) will also ultimately
connect through your network’s router and their signal will be received by the NVR through its
Network port. Cameras located outside of the network, and those being used as stand-alone
devices, will be accessed by using their web address - whether by entering it into the NVR, a
web browser, or through a surveillance program.
CONNECTING IP CAMERAS CHAPTER 2 2.2 CONNECTING AN IP CAMERA
LOCALLY CONNECTING TO AN NVR
Your IP camera delivers video through a standard Cat 5, 5A or 6 Ethernet cable connected
to the RJ-45 socket at the end of the cable leading from the camera. Under most conditions,
power is delivered to the camera through this cable when it is connected to a POE block.
Regardless of how it is connected to the NVR, it is best to use a continuous length of cable,
whenever possible, rather than multiple short segments as each intervening connection could
result in a small loss of power and signal.
The following directions are for connecting your IP camera(s) to one of Q-See’s QC-Series
NVRs with a built-in POE block of powered Ethernet ports. If you are using another brand of
NVR, please consult that system’s user manual.
STEP 1. Connect one of the long
Ethernet cables to the socket on the
wire leading from the camera.
STEP 2. Plug the other end of the
Ethernet cable into any of the Power
over Ethernet (PoE) ports on the back
of the NVR or into a stand-alone POE
block.
In the latter cases, the camera will
also need to be connected to a
network.
STEP 3. Repeat for additional cameras.
PICTURE 2-1
PICTURE 2-2
18 19
Using the Power Over Ethernet Block
Your NVR’s POE block will power up to four cameras while receiving their video signals. This
is the primary and preferred method to connect cameras to your NVR. This feature cannot be
expanded through use of a network switch. These ports are also not to be used to connect
the NVR to a network router. When an IP camera is connected to the NVR through the POE
port, it will receive power immediately, but there may be a delay of up to a minute before the
camera’s signal appears on the screen as the system establishes connectivity.
If you are unsure, and if your camera has
infrared LEDs, you may cup your hand over
the lens area to activate the infrared night
vision mode. You will see a faint red glow
from the LEDs confirming that the camera
has power.
NVR
POE
Block
POE
Block
NVR
POE
Block
POE
Block
Network
Network
Port
POE
Router NVR
POE
Block
POE
Block POE
Router/
Modem
POE
Router/
Modem
NetworkNetwork
Port
Internet
Internet
PICTURE 2-3
NVR
POE
Block
POE
Block
NVR
POE
Block
POE
Block
Network
Network
Port
POE
Router
NVR
POE
Block
POE
Block POE
Router/
Modem
POE
Router/
Modem
NetworkNetwork
Port
Internet
Internet
Alternately, if your NVR was bundled with cameras, they may include a power input as
additional power option. You will need to acquire a power adapter that matches the ratings
listed on the camera itself if you are not connecting them to a POE.
The NVR will connect to these cameras through the same cable that it uses to communicate
with the network.
PICTURE 2-4
CAMERAS CONNECTED THROUGH A NETWORK
There are two types of networks – local (LAN or Intranet) and Internet (or WAN). Cameras can
be accessed by the NVR over both types.
Local Networks
For cameras positioned too far away to
reasonably run a network cable directly to the
NVR, you can connect it to the same network
as the NVR and the system will be able to
access and use them.
Ultimately, each camera will have to connect
to the same router that the NVR is connected
to. They will need to be connected to a
power source on their side of the network -
preferably a POE - as the POE block on the
NVR itself is unable to provide power through
the network.
NVR
POE
Block
POE
Block
NVR
POE
Block
POE
Block
Network
Network
Port
POE
Router
NVR
POE
Block
POE
Block POE
Router/
Modem
POE
Router/
Modem
NetworkNetwork
Port
Internet
Internet
Connections Over the Internet
A third connection option is via the Internet.
This method is more complicated, but it
allows the user to view cameras that are
located in a completely different building –
or region – from the NVR itself. In essence,
your NVR will be remotely monitoring those
cameras. As such, the user will need to
forward ports using the IP Tool software
included on the Manuals and Software
CD to obtain the IP address for any camera
that will be accessed over the Internet. Full
instructions are covered in Chapter 2.
PICTURE 2-5
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