Rath 2100-PPL Manuale utente

Emergency Pedestal Phone

• 2100-PPL Landline 120v Pedestal

• 2100-PPC Cellular 120v Pedestal

• 2100-PP9 900 MHz 120v Pedestal

• 2100-PPT 2-Way Radio 120v Pedestal

N56W24720 N. Corporate Circle Sussex, WI 53089

800-451-1460 www.rathcommunications.com

RP8500020

Ver. 5

10/17

Installation & Operations Manual

Made in the USA

2 Year Warranty

Front

Thank you for purchasing RATH’s Pedestal Phone. We are the largest Emergency Communication

Manufacturer in North America and have been in business for over 35 years.

We take great pride in our products, service, and support. Our Emergency Products are of the highest

quality. Our experienced customer support teams are available to remotely assist with site preparation,

installation, and maintenance. It is our sincere hope that your experience with us has and will continue

to surpass your expectations.

Thank you for your business,

®

N56W24720 N. Corporate Circle Sussex, WI 53089

800-451-1460 www.rathcommunications.com

Table of Contents

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Items Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Phone Programming . . . . . . . . . . . . . . . . . . . . . . . . . .

Phone Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adjusting The Volume . . . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 3

Page 4

Page 6

Page 7

Page 8

Page 9

Description

Safety Guidelines

• Save these instructions. This manual contains important instructions that will assist you during installation and

for maintenance.

• Keep all the components secure and protected during storage.

• Be careful of nished surfaces during transport and installation to avoid damaging the nish.

• Installation and maintenance should only be performed by qualied electricians.

• It is recommended a minimum of 2 people perform installation.

• Do not install phone during extreme weather conditions.

• Do not touch uninsulated phone wires or terminals unless the phone line has been disconnected at the

network interface.

Page 3

Back

Figure 1: Front & Back View

Front

Face Plate

Panel 1

Panel 2

• ADA compliant (hands free operation)

• LED call status indicator

• Powder coated steel construction inside and out

• Aluminum access panels powder coated inside and out

• Weather and vandal resistant

• Blue beacon and strobe

• Strobe turns on upon phone activation

• Recessed illuminated face plate

• Internal anchor base plate

• Ability to program up to 5 emergency numbers*

• Remote or on-site programmable**

• Panels secured with security screws

• Torx bit provided to access panels

Features:

Height 5’ 8”

Width 10-3/4”

Depth 6”

Thickness of Steel 11 Gauge

Weight 100 lbs.

Pedestal Specications:

*Not applicable for 2-Way Radio application

**Not applicable for 2-Way Radio, Cellular, or

900 MHz application

Pedestal Site Preparation Instructions

1. Concrete mounting pad should be at least 16” in depth and 2’ in diameter.

2. Insert the 3/4” x 12” galvanized rods per mounting template provided.

3. A minimum 2” of thread must be exposed above level of concrete.

4. Let concrete set for a minimum of 48 hours to cure.

Items Needed for Installation

Pedestal Installation

Communication

Page 4

• Concrete for 16” deep, 2’ diameter

• RATH®Kit 7476* or 7477**

• #1 Phillips screwdriver

• 1/4” driver

• Torx bit (provided to remove access panels)

• 1/4” spanner adapter (provided to remove access panels)

• Adjustable wrench

• Analog phone line (if using 900 MHz or a Landline)

• Phone cable (if using 900 MHz or a Landline)

1. Lay Pedestal on its side with the base next to the concrete pad.

2. Open lower Access Panel 2 on back of Pedestal (see Figure 1).

3. Feed the electrical and phone wires in the conduit into the Pedestal base through the 4” hole.

4. Align the Pedestal mounting holes with the four 3/4” galvanized rods and lift on to the concrete slab.

5. Put a lock washer on each rod along with a nut and secure tightly.

Connecting the Electric Lines:

1. Locate the black (positive) and white (negative) wires that exit the NEMA 4 box behind Access Panel 1

(see Figure 1).

2. Connect the electrical wires from the 120v power supply to the wires in the Pedestal using the waterproof

wire nuts located on the wires.

Connecting the Phone and Turning On the Electric Power:

1. Locate the gray phone cable coming out of the NEMA 4 box.

2. If using an analog phone line for communication, connect tip and ring from phone line run through conduit to

red and green phone cable coming out of the NEMA 4 box.

Note: If using Cellular or 900 MHz, phone line should already be connected within Pedestal.

3. Turn on the electrical power.

Landline:

To connect your analog phone line to the Pedestal:

1. Open Access Panel 1 (see Figure 1) using the torx bit to remove the security screws.

2. Locate the gray phone cable coming out of the NEMA 4 box.

3. Connect the gray phone cable to the phone cable that was run through the conduit either by connecting the

modular jack or the red and green wires.

*7476 (For New Concrete)

• (4) 3/4” x 12” galvanized anchor bolts

• (12) 3/4” at washers

• (4) 3/4” hex nuts

• (4) 3/4” SAE washers

• (4) split lock washers

**7477 (For Existing Concrete)

• (4) anchors

• (4) 3/4” x 4” galvanized anchor bolts

• (1) setting tool

• (8) 3/4” at washers

• (4) split lock washers

Page 5

GSM Cellular:

1. Open Access Panel 1 (see Figure 1) using torx bit to remove security screws.

2. Remove the cover of the NEMA 4 enclosure.

3. Locate the Cellular Module inside the enclosure.

4. When the “PWR”, “RDY”, and “NW” lights on the front of the unit are illuminated, unit is ready.

5. Verify SmartPhone is plugged into the FXS port on Cellular Module.

Note: If the SIM card is not provided to RATH® at time of purchase, an active SIM Card will need to be installed

into SIM Card slot.

CDMA Cellular:

1. Open Access Panel 1 (see Figure 1) using security torx bit to remove security screws.

2. Remove the cover of the NEMA 4 enclosure.

3. Locate the Cellular Module inside the enclosure.

4. When “Power”, “Signal Strength”, and “Service Indicator” lights are illuminated solid, unit is ready.

5. Verify SmartPhone is plugged into the phone port on Cellular Module.

2-Way Radio:

The 2-Way Radio phone can both transmit and receive voice communications. Our 2-Way Radios are xed in

the Pedestal and must be programmed to the specics of the 2-Way System in use within the facility or campus.

The 2-Way Radio is programmed at the factory using customer provided information (frequency, squelch code,

and narrow or wide bandwidth). The antenna is installed and tuned at the factory. Pedestals using 2-Way Radio

are not ADA compliant (the button must be pushed and held to talk and let go to listen).

Note: Phones using 2-Way Radios are not programmable. Sections in this manual on Programming the Phone

do not apply.

Adjusting the Volume for 2-Way Radio:

1. If the volume of the Pedestal needs to be adjusted, remove Access Panel 1 located on the back of Pedestal.

2. Open the NEMA 4 box to access the radio. Turn the radio volume control up or down to adjust.

3. Close the NEMA 4 box and reattach Access Panel 1.

900 MHz:

Each Pedestal includes (2) 900 MHz units, (1) Remote Station, and (1) Base Station. The Remote Station is

already installed in the Pedestal.

1. Locate the 900 MHz unit with Base Station labeled on the bottom.

2. Screw the black antenna into the back of 900 MHz Base Station.

3. Plug a dedicated analog phone line or analog extension off of a PBX system into the port labeled “Line”.

4. Connect Power Cable included with unit into dc input on Base Station and a 120v outlet.

5. Test units by taking an analog phone and plugging it into the “Line” Port on Remote Station installed in

the Pedestal. There should be a dial tone and you should be able to place a call out.

6. Verify SmartPhone is plugged into “Tel” Port on Remote Station. Phone is now ready for programming.

Note: If installing multiple 900 MHz units, please put a minimum of 3 feet between each Base Station. Connect

one unit at a time, test, and then continue adding one unit and testing until all units are ready and functional.

Page 6

1. You can program the phone on-site or remotely.

Note: Cellular and 900 MHz applications cannot be remotely programmed.

2. If programming on-site, open back Access Panel 1. Use the #10 spanner bit provided to remove the 6

security screws.

3. Remove the cover of the NEMA 4 enclosure by loosening the 4 corner screws.

Phone Programming

On-Site Programming:

Remote Programming:

Step 1: To Begin Program Mode

A. Press Enter

Step 2: To Program Emergency Numbers

A. Press 1, Enter, (phone number), Stop

Note: Press 2-5 in step 2A for emergency numbers 2-5 as needed

Step 3: To Program Location Message

A. To turn on message Press 1, 3, Enter, 2

B. Press 6, Record (speak message) Stop (to replay message Press 6, Play)

C. For no message Press 1, 3, Enter, 0

Step 4: To Program Auto Disconnect Time (Default is 5 minutes, lowest interval is 1 minute)

A. Press 8, Enter, (3 digit number in minutes)

Ex: 2 minutes = 002

Step 5: To Exit Program Mode

A. Press Stop for 3 seconds

Step 1: To Begin Program Mode

A. Call into phone by dialing the number of the Pedestal

B. After rst simulated ring, Press #, # (Wait for 4 tones)

C. Key in security code (Default is 1111) (Wait for conrmation tones)

Step 2: To Program Emergency Numbers

A. Press 1, *, (Phone number), *, # (Wait for conrmation tones)

Note: Emergency numbers (2-5) repeat step 2A pressing (2-5) as needed

Step 3: To Program Location Message

A. To turn on message press 1, 3, *, 2 (Wait for conrmation tones)

B. Press 6, *, (Speak message) #, *, # (Wait for conrmation tones)

i. To replay message Press 6, # (Wait for conrmation tones)

C. For NO message Press 1, 3, *, 0 (Wait for conrmation tones)

Step 4: To Program Auto Disconnect Time (Default is 5 minutes, lowest interval is 1 minute)

A. Press 8, *, (3 digit number in minutes)

Ex: 2 minutes = 002

Step 5: To Exit Program Mode

A. Press *, #, 0 (You will hear a beep, beep) *, # (You will hear a buzz)

Keypad

Page 7

Phone Testing

Did you hear a dial tone?

Did the strobe start ashing immediately after the button was pushed?

Did the red LED become a solid light when you pushed the button?

Did the red LED ash and approximately 15-20 seconds later the called party started

talking to you? (Delay is due to the phone telling the other party your location via the

“Location Message”)

Can you hear the other party clearly? (If not, see “Adjust Speaker” below)

Can the other party hear you clearly? (If not, see “Adjust Microphone” below)

When the party you called hangs up, does the strobe stop?

If you have answered YES to all questions, you have successfully installed and tested

the phone. If you answer NO to any question, proceed to the Troubleshooting Section.

Push the emergency button on the front of the Pedestal: Yes No

*RATH® recommends the Pedestal be tested on a regular basis to ensure proper operation.

Adjusting the Volume

Volume Adjust VR1

Mic Sensitivity VR2

If the volume is too low or high, adjust it by referring to the diagram and instructions below.

Note: Refer to the instructions under “Programming the Phone” to access the circuit board.

Adjusting the Microphone:

If the person you are calling reports your voice is not loud enough, increase the Microphone Sensitivity by

adjusting VR2 a 1/4 turn clockwise (requires a small Phillips screwdriver).

Adjusting the Speaker:

If the voice of the person you call is not loud enough in the phone speaker, increase the volume by adjusting

VR1 a 1/4 turn clockwise.

RATH® SmartPhone

Troubleshooting

Problem Possible Cause & Solutions

No dial tone when the

button is pushed:

• Check to make sure the phone line is connected to SmartPhone board.

• Verify dial tone and voltage on phone line going into unit.

Audio is low from the speaker: • Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 7.

• Make sure the speaker holes are not blocked.

Audio is distorted from the

speaker:

• Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 7.

• Make sure there are no items touching the speaker inside Pedestal.

When the called party hangs

up, strobe continues to ash:

• Phone company or phone system is not providing a disconnect signal. Contact

the appropriate party to make sure the disconnect signal is provided.

When the called party hangs

up, busy signal is heard

through speaker:

• Phone company or phone system is not providing a disconnect signal.

• Operator needs to press *, # to disconnect the call.

• Disconnect time on phone needs to be lowered (see page 6).

Pedestal appears non-

functional. Strobe does not

ash and no audio is heard

from the speaker when button

is pushed:

• Check to make sure the phone line is connected from the communication source.

• Check electrical connections and 120v supply to transformer.

• Push button may be non-functional.

LED above push button comes

on and goes off immediately:

• No dial tone or operating voltage from communication source.

• Remove line from SmartPhone and connect to analog phone. Verify

2-way calling.

Page 8

Page 9

Wiring

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