Road Angel Trac-it Manuale utente

...for peace of mind

Product Guide & User Manual

V10310

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2

Thank you for choosing Trac-It by Road Angel

Whetheryouownacar,caravan,boat,jet‐ski,oranyothertypeofvehicle,makingsureit'ssafeandsecureis

difficultatthebestoftimes.Accordingtothehomeoffice,millionsofvehiclesandotherleisureequipmentare

recordedasstoleneveryyear.

Don'tworry!TheHomeOfficehasalsopublishedreportsstatingthatatheftistentimeslesslikelytooccurif

securityequipment(suchasatrackingdevice)isfitted.That'swhywehavedevelopedtheUK'smostadvanced(and

userfriendly)trackingsystem,Trac‐It.

Trac‐Itisdesignedtoputyourmindatease,soyoucanenjoyandmakethemostofyourleisuretime.Oncefitted,

it'slikehavingyourcar,caravan,boat,whateveritmaybe,withyouwhereveryougo‐foryour'peaceofmind'.Itis

suitableforanythingyoucaretotrack,andwithanin‐builtbatteryitwillevenlastupto30dayswithoutany

externalpowerfeed.

Trac‐Itwillalertyouassoonasitismovedsuchasintheeventofatheft.Cruciallyhowever,thesystemdoesn'tjust

wakeupwhenatheftoccurs‐youcanlogintoyourownsecureonlinetrackingsystemanytime,anywhere,tosee

whereitis.Ifatheftdoesoccur,oursecurityresponsecallcentrewillworkwiththeauthoritiesintrackingand

recoveringyourprideandjoy.

Ontopofthesecuritybenefits,Trac‐Italsomonitorsyourmovementsonceitisdisarmedandyouareonthemove.

TheabilitytotrackyourjourneysisauniquefeatureofTrac‐It,andallowsyoutoseewhereyou'vebeen,howfar

youtravelledandwhichrouteyoutook.

HereatRoadAngel,westrivetobringyoutheverybestleisuresafetyandsecurityproducts,andbelieveTrac‐Itisa

valuabletoolforkeepingyourvehicleorleisureequipmentsafe.Wehopeyouenjoyusingthisproduct.

Regards,

DaveClark,Founder

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Table of Contents

AboutTrac‐It ............................................................................................................................................ 4

Boxcontents............................................................................................................................................. 6

Warranty .................................................................................................................................................. 7

Batterypower&recharging..................................................................................................................... 8

Subscriptionsexplained ........................................................................................................................... 9

AdviceonfittingTrac‐It.......................................................................................................................... 10

Fittingandinstallation:astep‐by‐stepguide........................................................................................ 11

Arming&disarmingTrac‐It .................................................................................................................... 14

Whattodoifatheftoccurs ................................................................................................................... 16

Trac‐Itportaluserguide......................................................................................................................... 17

Terms&Conditions................................................................................................................................ 34

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4

AboutTrac‐It

Trac‐Itisanon‐boardmotiondetectiondevicethatmonitorsanyunusualmovementofyourvehicle,

caravan or leisure equipment and, under the right circumstances, will wake up an on‐board GPS

receivertocheckthecurrentlocation.IfTrac‐ItmovesanSMStextmessageand/oranemailissentto

you within seconds. The messages will display the current GPS location so you can act quickly to

recover your pride and joy, with the help of our security response call centre.  It also provides a

journeytrackingfeatureallowingyoutoviewdetailedinformationaboutyourjourneys.

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HowdoesTrac‐Itwork?

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Trac‐It combines GPS, GSM, RF and movement technology to record and relay (in real time) its

positiontotheTrac‐Itcentralserversatpre‐definedintervals.Theinformationisthendisplayedtothe

subscriberviaasecureonlinetrackingportalinorderforthemtoseewheretheirvehicle,caravanor

leisureequipmentis,andwhereithasbeen.

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Should a theft occur, the owner will be notified by an SMS text message and/or email. The Trac‐It

securityresponsecallcentrewillalsobenotifiedandwillworkwiththeauthoritiesonyourbehalfto

recoverthestolenitem.

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5

JourneyTracking

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Trac‐Itisnotjustasecurityproductanddoesnotstopworkingwhenyoudeactivateit...whenyouare

on the move, Trac‐It will switch into ‘journey’ mode. Providing you have installed your Trac‐It unit

usingtheignitionfeedaswellasearthandlivefeeds(pleasesee‘Fitting&installation:astep‐by‐step

guide’), when in journey mode Trac‐It will frequently monitor your journey by ‘speaking’ with the

Trac‐Itserversatveryshortintervals.Thismeansthatwhenyougetbackhomeyoucanlogontoyour

secure online tracking portal and view breadcrumb trails of exactly where you have been (dots

representingeachtimeyourTrac‐It unitcommunicatedwiththeTrac‐Itcomputer servers‐whichis

settoevery60seconds).Youcanalsogeneratereports onhowmanymilesyouhavetravelledand

(approximate)speeds.

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TechnicalSpecifications

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•Size:66mmx33mmx15mm.Weight:45g

•GPRS communication for alerts andconfiguration with, GSM SMS fallback.Quad‐band GSM/GPRS

forworldwidedeployment–850/900/1800/1900Mhz

•Latestultra‐sensitiveAssistedGPSreceiver

•RFBeaconforlocaliseddetection

•Accelerometerformovementdetection

•Internal1100mAhbatteryforprolongedoperation(5to8milliampdraw)

•AlertsbySMStextmessageand/oremailiftheinternalbatteryislow,oriftheunitisdisconnected

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Boxcontents

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Thefollowingitemsshouldbeincludedwithinthebox.PleasecontactRoadAngelon01327855586if

youaremissinganyoftheseitems.

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a=1xMainsCharger

b=1xTrac‐Itunit(deliberately

obscured)

c=2xLockGrip

d=1xWiringLoom

e=2xCableTies

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InformationCard

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You should also have an

information card located under

the lid of the box.  You should

keep this card with you at all

times (i.e. in your wallet), as it

explains how to arm & disarm

yourTrac‐Itunit,andalsowhatto

doityoureceiveanalert.

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7

Warranty

YourTrac‐Itunitisguaranteedforoneyearfromthedateofpurchasefromallmanufacturingdefects

that occur with normal use. RoadAngel GroupLtd is notliable for anyincidental orconsequential

damagesfromtheuse,misuse,ormounting,installationofyourTrac‐Itunit.

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Terms&ConditionsofWarranty:

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1. Trac‐It must be fitted by a professional automotive electrician with a VSIB, Thatcham or

manufacturers accreditation. Problems arising from faulty installations are not covered under

warranty.

2. Unitsthatareoutofwarrantywillbesubjecttoarepairfee,whichcanvary.

3. The warranty form (downloadable via www.roadangelgroup.com) must accompany all product

returns.

4. Whenreturningunitspleaseensurethatonlytheunitisreturned.PleasecallRoadAngelGroup

customerserviceteamon01327855586beforesendingunitsback.

5. Allunitsreturnedmustbesent backviatraceablemeanswithadequateinsurance. RoadAngel

Groupcannotbeheldresponsibleforanymissingunitsthathavenotbeenreturnedinthisway.

6. Iftherepair centreisunableto repairtheunit,then itwillbereplaced underthetermsof the

warranty.  Please refer to the Terms & Conditions at the back of this manual for further

informationonWarranty.

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7. Forallunitsoutofwarranty,customerswillbecontactedpriortoanyrepairbeingcarriedoutto

advisewhattheproblemisandhowmuchitwillcosttorepair.

8. Foroutofwarrantyunits,thecostofrepairswillvary(excludingpostage&packaging)dependant

onthelevelofworkrequired.

If your unit fails to perform as specified in this user manual, please visit

www.roadangelgroup.com/warranty.aspx.

Batterypower&recharging

YourTrac‐Itunithasasmallinternalbatterythat(iffullycharged)willlastforupto30days,withoutit

beingconnectedtoapowersupply(i.e.anexternalbattery).Thisissuitableforshorttermuseand

only when the unit is armed for movement alerts, thus not in journey mode.  If Trac‐It is used in

‘JourneyMode’withoutitbeingconnectedtoapowersupply,thechargeinthebatterywilldecrease

atanacceleratedrate,andwillonlylastforafewdaysatbest.

 

Whenconnectedtoabattery/powersupply,theTrac‐Itunitwilldraw5to8milliampsofpower.This

shouldnotaffecttheoperationorchargeofyou’reexternalbattery,providingthebatteryisincorrect

workingorder.

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Ifthechargeintheinternalbatteryislow,youwillreceiveanalertbyemailand/orSMStextmessage

(pleasenoteifyourTrac‐Itsubscriptionisnotvalidyouwillnotreceiveanywarnings).

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9

When you first take your Trac‐It unit out of the box, you must charge it using the mains charger

providedinthebox,for12to24hours.Thiswillensurethereisenoughchargeintheunits’battery

whenyoucometoinstallit,andsetupyourtrackingportal.

Subscriptionsexplained

In order for Trac‐It to work, you need to pay an ongoing subscription to cover the cost of data

transfersbetweenyourTrac‐ItunitandtheTrac‐Itcomputerservers.TheunithasabuiltinSIMcard

as well as a GPS receiver in order for it to be tracked effectively, and when the unit ‘talks’ to the

computer servers to update its location on the Trac‐It system, a cost is incurred with the network

provider.YourTrac‐Itunitcan‘speak’totheTrac‐Itcomputerservershundredsandeventhousands

oftimeseverymonth.Purchasingoptionsareasfollows:



• Annuallyup‐frontforone,twoorthreeyearperiods



You can purchase subscriptions online via our website at www.roadangelgroup.com, or call us on

01327855586.Pleasesee‘Fitting&Installation:astep‐by‐stepguide’formoreinformation.



PleaseNote:Isveryimportantyouhaveanup‐to‐datesubscriptionotherwiseyourTrac‐Itunit

willnotalertyouifatheftoccurs,andyouwillnotbeabletoaccessyourTrac‐Itportal.

Allhistoricaljourneyinformationwillalsobelostshouldyouletyoursubscriptionslapse.

Allpre‐paidsubscriptionsarenon‐refundableandnon‐transferrable.



10

AdviceonfittingTrac‐It 



Please take your time in positioning and securing the unit, as this is vital to ensure its proper

operation.ItisuptotheinstalleroftheTrac‐Itunittopositiontheunitwheretheyseefit,howeverin

order for the unit to obtain maximum GPS signal please do not position the unit under any metal

objects(suchasthefueltank).Wecannotsuggestthemostappropriatelocationasthisvariesgreatly

betweendifferentvehicles,caravansandleisureequipment,andourrecommendationsmayalsogive

yourTrac‐It'spositionawaytopotentialthieves.



TheTrac‐Itunitshouldbesecuredwiththetopfacingasmuchtotheskyasispossible,andcanbe

fastened with cable ties or Velcro pads ‐ once again this is up to the individual owner.  Please also

ensurethatyouhavesecuredthewires/wiringloomcorrectly.Youcanusecabletiesand/orVelcro

fasteners(asprovidedinthebox),howeverifyoudousetheVelcrofastenerspleasemakesurethe

contactsurfaceiscleanandfreefromdust.



The loom provided in the box is two meters long, thus giving you enough flexibility to fit the unit

whereyouchose.Pleaseensurehoweverthatyouconnectthewirestotheappropriatefeeds.

Pleasenote:Trac‐ItmustbefittedbyaprofessionalautomotiveelectricianwithaThatchamor

manufacturersaccreditation.Thefollowinginstructionsaretoguidequalifiedinstallersinfitting

theTrac‐Itunit,otherwisetheWarrantywillbeinvalid.

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