Samsung OFFICESERV 7100 Manuale utente

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 730

checked after exact digits. If 1813 and 18∗∗ are entered, the system will check 1813

first. If no match is found, it will check 18∗∗.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPEAKER Used to store data and advance to next MMC

HOLD Used to clear previous entry

ANS/RLS Used to select all

ACTION DISPLAY

1. Press TRANSFER 730.

Display shows.

COST DP (001)

DIGIT:

2. Dial CALL COST entry (e.g., 005)

COST DP (005)

DIGIT:

Press UP or DOWN to select entry and press

RIGHT soft key to move cursor.

3. Enter digit string via the dial keypad

and press RIGHT soft key.

COST DP (005)

DIGIT:1305

4. Enter DIAL PLAN (0–8).

Press LEFT soft key to return to step 3 or

COST DP (005)

CALL RATE: 3

RIGHT soft key to go to step 2.

5. Press TRANSFER to store and exit

Press SPEAKER to store and advance to

next MMC.

DEFAULT DATA: NONE

RELATED ITEMS: MMC 317 CALL COST DISPLAY OPTION

MMC 422 COST RATE

MMC 729 RATE CALCULATION TABLE

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 740 VM CARD RESTART

DESCRIPTION:

This MMC is only used for the Samsung embedded Voice Mail.

There are two options available in this MMC:

DOWNLOAD

When the system starts, part of the power up procedure will download data from the

system to determine time, date, what mailboxes to create, and system numbering

plan. This must be done at least once, but once done this download feature can be

turned OFF to save boot up time.

CARD RESTART

If this option is set to YES the voicemail application will immediately restart

according to the download OPTION specified above.

VIRTUAL NUM DOWN

When the voicemail application restarts, if this option is set to YES for any of the

categories under this heading, it will create the additional mailboxes. This must be

done at least once, but once done this download feature can be turned OFF to save

boot up time. The categories are:

TYPE DESCRIPTION

VIRTUAL EXT Virtual extension numbers.

DESKTOP ITP DESKTOP IP-based phone number

MOBILE ITP Wireless IP-based mobile phone number

BRI STATION ISDN terminal numbers-NOT USED IN THE USA

VoIP NET TRK VoIP networking trunk numbers

VoIP 323 TRK VoIP H.323 trunk numbers

VoIP SIP TRK VoIP SIP trunk numbers

REMOTE STN Stations in remote nodes when networking. (Used for

Centralized Voice Mail Applications)

SIP STN SIP-based phone number

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 740

PROGRAM KEYS

UP & DOWN Changes MMC data between YES and NO

KEYPAD 0 and 1 will change data and advance to other option

SPEAKER Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRANSFER 740.

Display shows.

VM CARD RESTART

DOWNLOAD ? YES

2. Dial 0 or 1 to set option and advance.

3. Display shows. VM CARD RESTART

CARD RESTART?NO

4. Dial 0 or 1 to set option and advance.

5. Press TRANSFER to store and exit

Press SPEAKER to store and advance to next

MMC.

6. Enter 0 for non urgent or 1 for urgent.

DEFAULT DATA: CARD RESTART: NO

DOWNLOAD: NO

VIRTUAL EXT: NO

IP PHONE: NO

WIP WITH WLI: NO

BRI STATION: NO

VOIP NET TRK: NO

VOIP 323 TRK: NO

VOIP SIP TRK: NO

REMOTE STN: NO

SIP STN: NO

RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 741 USER MAILBOX

DESCRIPTION:

This MMC is only used for the Samsung embedded Voice Mail. It assigns each

station or group as having a mailbox (yes or no). When stations or groups are

flagged as YES, during Voice Mail card power up mailboxes will be created for each

directory number with a “YES” entry.

Once the Voice Mail database has been created new boxes can be added.

a) Through Voice Mail administration,

b) By adding a new mailbox in this system and cycling system power.

If a mailbox is to be removed it must be done through Voice Mail administration.

If a station that does not have an associated voice mailbox, calls the Voice Mail

system they will be answered by the Voice Mail system main greeting.

NOTE: Groups 514/5019 cannot be assigned mailboxes as these are the VM groups.

Mailboxes that are needed for people that do not have an extension must be added

through Voice Mail programming.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPEAKER Used to store data and advance to next MMC

ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRANSFER 741.

Display shows.

ASSIGN MAIL BOX

[201]: YES

2. Dial station number OR

Press UP or DOWN to scroll the number.

ASSIGN MAIL BOX

225 : YES

3. Press RIGHT soft key to move cursor.

ASSIGN MAIL BOX

225 : YES

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 741

4. Change status using UP and DOWN

ASSIGN MAIL BOX

225 : NO

Dial 0 for NO or 1 for YES.

5. Press TRANSFER button to store and exit

Press SPEAKER button to store and

advance to next MMC.

DEFAULT DATA: ALL STATIONS = YES

ALL GROUPS = NO

RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 743 AUTO RECORD

DESCRIPTION:

This MMC is only used for the Samsung embedded Voice Mail.

Some specific stations in the phone system can be assigned to automatically

record conversations. When this option is set, all incoming, all outgoing, or all calls

(incoming or outgoing) can be recorded.

When this option is selected a specific port should be assigned for each station set

to automatic conversation recording or the effectiveness of this feature cannot be

guaranteed.

In this MMC you can assign:

1. Which stations use this feature. – Station number

2. What mailbox the conversation is recorded in. – Mailbox number

3. What type of conversations are recorded, in, out or both. – I, O or B

4. What port is dedicated to the station. – Voice mail port number

The maximum number of stations assigned the AUTO RECORD feature is limited to

the maximum number of voicemail ports. Each station using AUTO RECORD

depletes Voice Mail/Auto Attendant ports by one.

The same port cannot be assigned to more than one station. Attempts to do this will

result in an error message.

When a Voice Mail port is assigned here, it is automatically removed from the Voice

Mail group (519) defined in MMC 601.

WARNING: Before using this feature make sure that you are not violating any state

or federal laws. Some states require that the recorded party be notified. SAMSUNG

is not responsible for any illegal use of this feature.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPEAKER Used to store data and advance to next MMC

HOLD Used to delete an entry

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 743

ACTION DISPLAY

1. Press TRANSFER 743.

Display shows.

AUTO RECORD

STN:201 MB:NONE

2. Dial station number

AUTO RECORD

STN:201 MB:NONE

Press UP or DOWN to scroll the number.

Press RIGHT soft key to move cursor.

3. Enter mailbox number using number keys

(e.g., 201).

AUTO RECORD

STN:201 MB:201

Press RIGHT soft key to move cursor.

4. Enter VM port number using keypad or UP

or DOWN. Press RIGHT soft key to move

AUTO RECORD

PORT:NONE CALL:I

cursor.

5. Enter call type, I, O or B. AUTO RECORD

PORT:209 CALL:B

6. Press TRANSFER button to store and exit

Press SPEAKER button to store and

advance to next MMC.

DEFAULT DATA: NONE

RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 744 VM DAY / NIGHT

DESCRIPTION:

This MMC is only used for the Samsung embedded Voice Mail.

SVM can operate in either a DAY or NIGHT operating mode. This mode will

determine what main menu greetings and options are played to the callers.

This operating mode can change automatically (if enabled in Samsung Voicemail)

according to the setting in this MMC. This MMC containes either a DAY or NIGHT

instruction for each OfficeServ 7100 Ring Plan.

PROGRAM KEY

UP & DOWN Selects YES or NO

KEYPAD Selects YES or NO

SPEAKER Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRANSFER 744.

Display shows.

VM DAY/NIGHT

RING 1 : DAY

2. Press UP or DOWN to select a ring plan. VM DAY/NIGHT

RING 3 : DAY

Press RIGHT soft key to move cursor. VM DAY/NIGHT

RING 3 : DAY

4. Press UP or DOWN to select a DAY/NIGHT. VM DAY/NIGHT

RING 3 : NIGHT

5. Press TRANSFER to store and exit

Press SPEAKER to store and advance to

next MMC.

DEFAULT DATA: ALL RING PLANS = DAY

RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 745 WARNING DESTINATION

DESCRIPTION:

This MMC is used to set alarm notification destinations for the Samsung embedded

Voicemail.

1. Samsung Embedded Voicemail

This MMC provides an emergency destination for calls destined for the Voicemail

card, if the Voicemail card is removed or is offline. In addition any calls that are

forwarded to the Voice Mail will not forward, they will remain ringing at the “fwd

from” station until answered. This destination can be a station number or a group

number.

2. Hotel/Motel Transaction Record Buffer Alarm (NOT USED IN USA)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SPEAKER Used to store data and advance to next MMC

HOLD Used to delete an entry

ACTION DISPLAY

1. Press TRANSFER 745.

Display shows.

WARNING DEST.

DEST:500

2. Dial station number or group number

WARNING DEST.

DEST:501

Press UP or DOWN to scroll the number.

3. Press TRANSFER button to store and exit

OR press SPEAKER button to store and

advance to next MMC.

DEFAULT DATA: DEST = 500

RELATED ITEMS: NONE

OfficeServ 7100 PROGRAMMING

TECHNICAL MANUAL PART 2 APRIL 2007

MMC: 747 VM ALARM

DESCRIPTION:

This MMC is only used for the Samsung embedded Voicemail.

This MMC will generate an alarm message in the mailbox defined in MMC 745

whenever the Voicemail disk drive reaches this threshold.

The threshold is measured in % full. This means that if the MMC is set for 80, the

alarm will be generated when the disk exceeds 80% of the available drive space.

The end user should be instructed to delete old messages to recover disk space.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SPEAKER Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRANSFER 747.

Display shows.

VM ALARM

THRESHOLD:80

2. Enter new threshold level. VM ALARM

THRESHOLD:75

3. Press TRANSFER button to store and exit

Press SPEAKER button to store and

advance to next MMC.

DEFAULT DATA: 80%

RELATED ITEMS: NONE

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