SATO CX400 Manuale utente
CX400
Desktop Printer
Operator's Manual
PN 9001107 Rev. A
Warning: This equipment complies with the requirements in Part 15 of FCC rules for
a Class A computing device. Operation of this equipment in a residential area may
cause unacceptable interference to radio and television reception requiring the opera-
tor to take whatever steps necessary to correct the interference.
All rights reserved. No part of this document may be reproduced or issued to third
parties in any form whatsoever without the express permission of SATO America,
Inc. The material in this document is provided for general information only and is
subject to change without notice. SATO America, Inc. assumes no responsibilities
for any errors or omissions.
SATO GROUP OF COMPANIES
BARCODE SATO
INTERNATIONAL PTE LTD
438A Alexandra Road #05-01/ 02,
Alexandra Technopark,
Singapore 119967
Tel: 65-6271-2122
Fax: 65-6271-2151
Website: www.barcodesato.com
Email: [email protected]
SATO AMERICA INC.
10350 Nations Ford Road Suite A,
Charlotte, NC 28273
Tel: 1-704-644-1650
Fax: 1-704-644-1662
Website: www.satoamerica.com
Email: [email protected]om
SATO UK LTD
Valley Road, Harwich, Essex England
Co12 4RR, United Kingdom
Tel: 44-1255-240000
Fax: 44-1255-240111
Website: www.satouk.com
Email: enquiries@satouk.com
SATO EUROPE NV
Leuvensesteenweg 369, 1932 Sint-
Stevens-Woluwe, Brussels, Belgium
Tel: 32 (0)-2-788-80-00
Fax: 32 (0)-2-788-80-80
Website: www.sato-europe.com
Email: [email protected]
SATO DEUTSCHLAND GMBH
Schaberweg 28, 61348
Bad Homburg, Germany
Tel: 49 (0)-6-1726-8180
Fax: 49 (0)-6-1726-818-199
Website: www.sato-europe.com
Email: info@sato-europe.com
SATO POLSKA SP Z O.O.
Ul Okolna 2, 50-422 Wroclaw
Tel: 48-71-335-23-20
Fax: 48-71-335-23-25
Website: www.sato-europe.com
Email: [email protected]
SATO SHANGHAI CO, LTD
11 Floor, D, Pudong South Road 1111,
Pudong New Area, Shanghai,
China 200120
Tel: 86 (0)-21-58307080
Fax: 86 (0)-21-58307978
Website: www.barcodesato.com
Email: sales@satochina.com
BAR CODE SATO ELECTRONICS (S)
PTE LTD
438A Alexandra Road #05-01/02,
Alexandra Technopark, Singapore 119967
Tel: 65-6271-5300
Fax: 65-6273-6011
Website: www.barcodesato.com
www.satosingapore.com
Email: sales@satosingapore.com
SATO BAR CODE & LABELLING
SDN BHD
Suite B-08-11&12, Block B Plaza Mont'
Kiara, No.2, Jalan Kiara Mont' Kiara,
50480 Kuala Lumpur, Malaysia
Tel: 60-3-6203-5950
Fax: 60-3-6203-1209
Website: www.barcodesato.com
Email: [email protected]
BARCODE SATO (THAILAND) CO., LTD
292/1 Moo 1 Theparak Road
Tumbol Theparak, Amphur Muang
Samutprakarn 10270, Thailand
Tel:662-736-4460
Fax: 662-736-4461
Website: www.barcodesato.com
Email: sales@satothailand.co.th
PN 9001107 Rev. A Page 1
TABLE OF CONTENTS
What You Get . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Controls, Indicators, and Connections . . . . . . . . . . . . . . . . . . . . . 4
Printer Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Printer Interface Connection . . . . . . . . . . . . . . . . . . . . . . . . 6
Loading Labels or Tags. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Loading Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Selecting the Label Sensor Type . . . . . . . . . . . . . . . . . . . . . . . . . .11
Sensor Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Printing a Self-test Label . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Feeding Blank Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Label Reprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sending Data to the Printer . . . . . . . . . . . . . . . . . . . . . . . . 13
Resetting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Controlling the Printer Using Direct Commands. . . . . . . . 14
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
What To Do If . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
POWER light is not lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ERROR light is lit or blinking . . . . . . . . . . . . . . . . . . . . . . 17
Labels will not feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Host stops responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Labels feed continuously . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Poor print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Communication Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Serial Input Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Parallel Input Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Serial Port Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CX400 User Guide
Page 2 PN 9001107 Rev. A
CX Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Label Gallery Free . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Windows Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Media and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
CX400 User Guide
PN 9001107 Rev. A Page 3
What You Get
The SATO CX400 Printers come complete and ready to install and
print labels. Your unit carton contains the following items:
• CX400 Printer
• 90 Watt Power Supply
• Sample Label Roll
• Thermal Transfer Ribbon
• User’s Guide
• CD-ROM Containing:
Label Gallery Free Label Design and Production Software
CX400 User’s Manual
CX400 Programming Reference Guide
Windows Printer Driver for CX400
Label Gallery Demo Software
Adobe Acrobat Reader for viewing and printing the manuals.
CX400 User Guide
Page 4 PN 9001107 Rev. A
Controls, Indicators, and Connections
Device Name Primary Function Use
Power Switch Power control Applies power to printer.
FEED Button Advances print
media
1 Pressing FEED while
applying power, a test
label will be printed.
2. Pressing FEED during
printing will cause the
printing to pause.
3. To feed a blank label or
last printed label.
4. To reset the settings to
factory defaults.
POWER indi-
cator
Indicates power
status
1 Normally ON when power
is turned on.
2. Blinks when ribbon error,
media error or other error
occurres.
ERROR LED Indicates error sta-
tus
1 Normally OFF.
2. Blinking in unison with
POWER indicator indi-
cates media error.
3. Alternate blinking with
POWER indicator indi-
cates ribbon error.
4. Blinking for other errors,
e.g. RS232 error.
Power Input Connects the
power supply
Connect to power module
provided with printer.
Serial Port Data input DB9S connector for connec-
tion to host RS232 port.
Parallel Port Data input Centronics compatible con-
nector for connection to host
parallel port.
CX400 User Guide
PN 9001107 Rev. A Page 5
Print Head
Release
Unlocks print head Push both releases down-
ward to release print head.
Top Cover Protects print
media and mecha-
nism
Lift to open.
Push inward at hinge to
remove.
Power Indicator
Error Indicator
FEED Button
Power Switch
Push
upward
to open
Paper
Roll
Print Head
Release
Holder
Fan-Fold Knockout
Serial Port
Parallel Port Power Input
CX400 User Guide
Page 6 PN 9001107 Rev. A
Printer Power Connection
1. Plug the output of the power module provided with the printer
into the connector on the rear panel.
2. Plug the power module into an AC outlet having the proper volt-
age.
3. Place the power switch in “I” position to turn on the power.
Note
If the FEED button is pressed after a label is printed, the last
label will be printed again; otherwise a blank label is fed. To
clear the image buffer inside the printer press and hold the
FEED button for at least 5 seconds untill the ERROR indica-
tor is lit, then release the FEED button.
Important !
The required AC voltage is marked on the power supply.
Confirm that your AC voltage matches the power supply
input specificaton. Do not use any power supply other than
the one provided with the printer.
Printer Interface Connection
1. Connect the interface cable to the parallel printer port on the com-
puter.
2. Connect the other end to the parallel input port on the printer.
Power Input
Power Module
CX400 User Guide
PN 9001107 Rev. A Page 7
.
Paper Holder
Lock
Print Head
Ribbon
Paper Guide
Platen Roller
Sensor
Media Roll
Paper Holder
Print Head
Release
Label Exit
Slot
Labels
CX400 User Guide
Page 8 PN 9001107 Rev. A
Loading Labels or Tags
1. Lift the top cover.
2. Press the two print head releases down to unlock the print head.
3. Unwind a few labels from the roll. Labels should be wound face-
in for the best results.
4. Slide the center justified paper holders apart until the label roll
will drop down between them.
5. The paper holdersare spring loaded and will automatically retract
when released. Make sure the label holder spindles fit inside the
label roll core and the roll spins freely.
6. Lock the paper holders in place by pressing down on the purple
lock tab on the left paper holder.
7. Place media roll in the paper tray such that the media unwinds
from the bottom of the roll toward the front of the printer. The
label image surface must face up as it passes under the print head.
8. Move the purple paper guides in place to fix the label position.
they should lightly contact the outside edges of the label backing.
Make sure the label material is routed beneath the guides.
9. Slip the free end of the media under the print head and out the
front paper exit.
10. Lower the print head and press it down firmly until it locks closed
on both sides.
11. Close the top cover.
12. Wait until the ERROR LED stops blinking. Press the FEED but-
ton to feed a label or to resume printing.
Altri manuali per CX400
5
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