Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight PURCHASE
and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter purchase amount (e.g. 2500 = $25.00) and press OK.
6. AMOUNT OK? Merchant to approve and press OK.
7. SWIPE CUSTOMER CARD.
8. PLEASE WAIT. Terminal will print out two copies of
transaction. Provide one copy to customer and have
customer sign the other copy (compare signature to
card) and retain for your own record.
9. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight PURCHASE
and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter purchase amount (e.g. 2500 = $25.00) and press OK.
6. Pass terminal to the customer to follow prompts.
•AMOUNT OK? Customer to approve and press OK.
•SWIPE CUSTOMER CARD. Customer to swipe card.
• Customer to select the appropriate account.
Press the $arrow for CHQ and #arrow for SAV.
• Customer to enter their PIN and press OK.
• Customer to return terminal to merchant.
7. PLEASE WAIT. Terminal will print out two copies of
transaction. Provide one copy of receipt to customer
and retain other copy for your own record.
8. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight REFUND
and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter amount to be refunded (e.g. 2500 = $25.00)
and press OK.
8. AMOUNT OK? Merchant to approve and press OK.
9. SWIPE CUSTOMER CARD.
10. PLEASE WAIT. Terminal will print out two copies
of transaction. Merchant to sign a copy and give to
customer, retain other copy for your own record.
11. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight REFUND
and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter amount to be refunded (e.g. 2500 = $25.00)
and press OK.
8. Pass terminal to the customer to follow prompts.
•AMOUNT OK? Customer to approve and press OK.
•SWIPE CUSTOMER CARD. Customer to swipe card.
• Customer to select the appropriate account.
Press the $arrow for CHQ and #arrow for SAV.
• Customer to enter their PIN and press OK.
• Customer to return terminal to merchant.
9. PLEASE WAIT. Terminal will print out two copies of
transaction. Provide one copy of receipt to customer
and retain other copy for your own record.
10. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight PURCH CORR
or REFUND CORR and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter the entire amount of the transaction being
corrected (e.g. 2500 = $25.00) and press OK.
8. AMOUNT OK? Merchant to approve and press OK.
9. SWIPE CUSTOMER CARD.
10. PLEASE WAIT. Terminal will print out two copies
of transaction. Merchant to sign a copy and give to
customer, retain other copy for your own record.
11. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight PURCH CORR
or REFUND CORR and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter the entire amount of the transaction being
corrected (e.g. 2500 = $25.00) and press OK.
8. Pass terminal to the customer to follow prompts.
•AMOUNT OK? Customer to approve and press OK.
•SWIPE CUSTOMER CARD. Customer to swipe card.
• Customer to select the appropriate account.
Press the $arrow for CHQ and #arrow for SAV.
• Customer to enter their PIN and press OK.
• Customer to return terminal to merchant.
9. PLEASE WAIT. Terminal will print out two copies of
transaction. Provide one copy of receipt to customer
and retain other copy for your own record.
10. Press CANC to return terminal to main menu.
IMPORTANT: IF YOUR CUSTOMER’S CARD CANNOT
BE READ THROUGH THE TERMINAL YOU MUST TAKE
AN IMPRINT OF THE CARD & RETAIN THE CUSTOMER’S
SIGNED, IMPRINTED SALES DRAFT WITH THE
(MERCHANT) RECEIPT FROM THE POS TERMINAL.
CREDIT CARD TRANSACTIONS
DEBIT CARD TRANSACTIONS
PURCHASE REFUND PURCHASE/REFUND CORRECTION
PURCHASE REFUND PURCHASE/REFUND CORRECTION
