Snaptracs Tagg Manuale utente

www.tagg.com

USER GUIDE.

User Guide 2

Snaptracs, Inc.

5775 Morehouse Drive

San Diego, CA 92121-1714

U.S.A.

Tagg—The Pet Tracker, Tagg, and the Tagg logo are trademarks of Snaptracs, Inc.

All other marks are owned by their respective owners.

Service subscription required. This technical data may be subject to U.S. and

international export, re-export, or transfer (“export”) laws. Diversion contrary to U.S.

and international law is strictly prohibited.

10-H6795-P2

August 19, 2011

TAGG—THE PET TRACKER™ USER GUIDE

User Guide 3

Tagg—The Pet Tracker .................................................................................................................................4

How it Works ................................................................................................................................................4

What’s in the Box.......................................................................................................................................... 5

Tagg™ Tracker Overview .............................................................................................................................6

Docking Station Overview ............................................................................................................................ 7

Tagg Dashboard and Map Overview ............................................................................................................ 8

Basic Setup ................................................................................................................................................ 10

Step 1: Charge the Tagg Tracker ................................................................................................................10

Step 2: Activate the Tagg Tracker Online ................................................................................................... 11

Step 3: Personalize Your Pet’s Proﬁle........................................................................................................12

Step 4: Set Up Your Notiﬁcations ................................................................................................................13

Step 5: Attach the Tagg Tracker to Your Pet’s Collar ................................................................................14

Software Upgrades ..................................................................................................................................... 16

How to Read Your Tagg Map ....................................................................................................................... 17

Inside the Tagg Zone ................................................................................................................................... 17

Outside the Tagg Zone ................................................................................................................................ 18

View Your Pet’s Location Trail .................................................................................................................... 19

Trip Mode ..................................................................................................................................................... 19

Adjusting the Tagg Zone..............................................................................................................................20

How to Locate Your Pet .............................................................................................................................. 20

Page Your Pet While Inside The Tagg Zone................................................................................................20

Request the Current Location of Your Pet (One Time Locate) ..................................................................20

Track Your Pet .............................................................................................................................................21

Manage Your Devices ................................................................................................................................. 22

Manage Tagg Trackers ................................................................................................................................22

Manage Docking Stations ...........................................................................................................................23

Tagg Mobile Features ................................................................................................................................24

Mobile Phone Commands .................................................................................................................................24

Tagg Applications for Your Mobile Phone .........................................................................................................24

Android Application............................................................................................................................................25

Care and Cleaning of Devices ....................................................................................................................27

Speciﬁcations ............................................................................................................................................. 27

Warnings and Safety Information ....................................................................................................................28

Important Health Information and Safety Precautions ............................................................................28

Safety Precautions for AC Adaptor ............................................................................................................28

Safety Precautions for the Tagg Tracker and Docking Station ................................................................29

Safety Precautions for Direct Sunlight ......................................................................................................29

Underwriters Laboratories (UL) Listing ....................................................................................................30

Regulatory Statements .............................................................................................................................. 31

Customer Support .....................................................................................................................................33

CONTENTS

User Guide 4

Thank you for purchasing Tagg—The Pet Tracker™. The Tagg™ system offers you reliable location

technology so you can stay in touch with your pet. The Tagg smart location technology will help you

locate your pet if he goes missing, and it will send you a text and email if he wanders outside of your

designated Tagg zone.

Get started today with Tagg—The Pet Tracker, and you will have peace of mind, whenever and wherever

you are.

Sincerely,

The Tagg Team

How it Works

Tagg—The Pet Tracker is a pet tracking system that uses GPS advanced technology that allows you to

see where your pet is.

But the goal of the Tagg system isn’t just to ﬁnd a lost pet – it’s to not lose him in the ﬁrst place. With

the Tagg system, you create your own Tagg zone, the area where your pet spends most of his time. If he

leaves it, you get a text and email. At that point, you can locate and track your pet on the Tagg map on

your computer or smart phone.

Here are three ways you can stay in touch with your pet:

• On your computer. Visit www.tagg.com to view the Tagg map and see where your pet is at any time.

• On your smart phone. Use the web application on a smart phone browser to view the Tagg map

and see your pet when you’re on the go. You can also download the free Tagg app for your Android

smart phone or iPhone. See page 24.

• Through texts and emails. Receive Tagg alerts and updates by text and email, or use text

commands to locate and track your pet.

TAGG—THE PET TRACKER

User Guide 5

1. Tagg Tracker

2. Tagg Docking Station*

3. Power Kit (AC adapter/USB cable)*

4. Collar Clips

5. Straps (for thick and thin collar types)

*If you only purchased a Tagg tracker, it does not include a docking station and power kit.

WHAT’S IN THE BOX

User Guide 6

The Tagg tracker attaches to your pet’s collar and transmits your pet’s location to you through the Tagg

website and email/text notiﬁcations.

1. Trip Button

2. Status Indicator

3. Release Points

4. Wings (antenna)

5. Charging Contact

6. Attachment Sensor

7. Product Label

About the Trip Button

The trip button does two things:

• Turns the tracker on/off (See chart below).

• Puts the tracker into “trip mode.” You can use it when you take your dog on a walk or run errands.

For more about trip mode, see page 19.

About the Status Indicator

To conserve battery life, the status indicator on the Tagg tracker will not be illuminated except when

performing the actions listed below:

TAGG TRACKER OVERVIEW

Action Tracker Status Indicator State What it Means

Press and Hold the trip

button for 3 seconds

Solid Blue – 5 seconds

Solid Red – 5 seconds

Tracker has turned on

Tracker has turned off

Press and Release the trip

button

Flashing Blue – 10 seconds Tracker is in trip mode

Page or Track Pet Flashing Blue and Red Tracker is being paged or tracked

Tracker on docking station Flashing Blue Tracker is charging (may take up to 60 seconds

to start ﬂashing when ﬁrst placed on the

docking station)

Tracker on docking station Solid Blue Tracker is fully charged

Tracker – bottom view

Tracker – top view

User Guide 7

The docking station* charges your Tagg tracker and can extend the tracker’s battery life when your pet

is nearby. It must always be plugged in, powered on, and located within your Tagg zone.

1. Power Indicator

2. Docking Posts

3. Power Port

4. Page Button (press to locate tracker)

5. Charging Pins

6. Upgrade Indicator (Do not remove tracker

when lit, software upgrade is in progress)

About the Page Button

If you’re at home and the Tagg system says your pet is “near the docking station” but you can’t ﬁnd him,

you can page the Tagg tracker. See page 20 for more information.

Positioning the docking station for optimal performance:

• Keep the docking station within the boundary of your pet’s home Tagg zone, where your pet

spends most of its time.

• Place the docking station indoors, in an open area away from metal appliances.

• Ensure the docking station is plugged in and powered on (power indicator lights up blue).

*If you only purchased a Tagg tracker, it does not include a docking station and power kit.

Note: If you make a signiﬁcant relocation of the docking station (such as taking it to a vacation

home), you must adjust the Tagg zone to reﬂect the new location and address.

Docking Station Indicator Lights

DOCKING STATION OVERVIEW

Docking Station – top view

Docking Station Indicator Indicator State What it Means

Power Indicator (#1) Not Lit Docking station is off or unplugged

Solid Blue Docking station is on

Flashing Blue - 15 minutes Page button pressed, locating pet

Upgrade Indicator (#6) Not Lit Normal operation

Solid Red WAIT: Software upgrade in progress. Do not

remove tracker until upgrade is complete. See

page 16 for more about upgrades.

User Guide 8

The Tagg dashboard and map are two areas that you’ll use often on the Tagg website.

• The Tagg dashboard is a quick view of your Tagg account – it’s what you use to manage your

devices and your Tagg service.

• The Tagg map is where you’ll see your pet’s current and most recent locations, and it’s where you

can visually locate or track him if he leaves the Tagg zone.

Once you’ve created your account and activated your Tagg tracker, you can start using the dashboard

and map to keep track of your pet. See page 11 for more on activating your Tagg tracker.

Tagg Dashboard

As you see on the screen below, the dashboard is where you can:

• Activate the Tagg tracker.

• Create or modify your pet’s proﬁle.

• Manage your accounts, devices, service, notiﬁcations, and billing.

• Get a quick view of the Tagg map.

(Your screen will look similar to this.)

TAGG DASHBOARD AND MAP OVERVIEW

User Guide 9

Tagg Map

You’ll use the Tagg map to locate and track your pet. This section gives you a quick overview of the

map. To learn more, see the How to Read your Tagg Map section on page 17 of this guide.

1. Notiﬁcation headline: Where you will receive alerts and updates about your pet’s location or the

Tagg system.

2. Tagg zone: The “safe zone” around your house that you’ll set during activation.

3. Paw without pinpoint : There’s no pinpointed GPS location, since your pet is close to the

docking station and in power saving mode.

4. Paw with pinpoint : Means there is a GPS location available.

5. Radius of accuracy: The circle around the paw indicates the accuracy of the GPS location. In

general, the accuracy of the location will be a within a few yards or up to a few hundred yards,

depending on the quality of the GPS signal available at the time.

6. Pet status bar: Gives the last recorded location of your pet.

(Your screen will look similar to this.)

TAGG DASHBOARD AND MAP OVERVIEW

User Guide 10

Now that you’ve had a quick overview of the key features of Tagg—The Pet Tracker, you can start the

setup process. There are ﬁve easy steps to complete:

• Step 1: Charge the Tagg tracker

• Step 2: Activate the Tagg tracker online

• Step 3: Personalize your pet’s proﬁle

• Step 4: Set up your notiﬁcations

• Step 5: Attach the Tagg tracker to your pet’s collar

Step 1: Charge the Tagg Tracker

• Attach the AC adapter to the USB cable and plug the USB cable into the docking station

power port.

• Plug the AC adapter into an electrical outlet.

Note: The docking station cannot be powered through your computer’s USB port.

• If your Tagg docking station has an on/off switch on the bottom of the device, move it to the “on”

position (power indicator will light up blue).

• Properly secure the tracker on the docking station by making sure its charging contact aligns

with the docking station’s charging pins. (When the tracker is docked in the correct position, the

tracker status indicator will light up blue within 60 seconds of docking).

• Your tracker will charge in less than two hours. Charging is recommended when the low battery

notiﬁcation is received. Your battery may last up to 30 days, but actual battery life will vary based

on usage patterns.

Note: When your tracker is near the docking station, it automatically enters power saving mode,

providing you the maximum amount of time between charges.

While your Tagg tracker is charging, you can continue to the four remaining steps to complete the setup.

BASIC SETUP

Status Indicator

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