Snaptracs Tagg Manuale utente

www.tagg.com

USER GUIDE.

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User Guide 2

TAGG—THE PET TRACKER™USER GUIDE

Snaptracs, Inc.

5775 Morehouse Drive

San Diego, CA 92121-1714

U.S.A.

Not to be used, copied, reproduced in whole or in part, nor its contents revealed in any manner to

others without the express written permission of Snaptracs, Inc.

QUALCOMM is a registered trademark of QUALCOMM Incorporated in the United States and may

be registered in other countries. Tagg – The Pet Tracker, Tagg, and the Tagg logo are trademarks of

Snaptracs, Inc. Other product and brand names may be trademarks or registered trademarks of their

respective owners.

Service activation required. This technical data may be subject to U.S. and international export,

re-export or transfer ("export") laws. Diversion contrary to U. S. and international law is strictly

prohibited.

Tagg – The Pet Tracker™ User Guide

80-CA248-2 Rev. A

April 2012

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User Guide 3

CONTENTS

Tagg—The Pet Tracker ..................................................................................................................................................... 4

How It Works .................................................................................................................................................................... 5

What’s In The Tagg Master Kit Box.................................................................................................................................. 6

Tagg Tracker Overview..................................................................................................................................................... 7

Docking Station Overview................................................................................................................................................ 8

Tagg Dashboard and Map Overview ................................................................................................................................ 9

Tagg Dashboard ........................................................................................................................................................ 9

Tagg Map ..................................................................................................................................................................10

Basic Setup......................................................................................................................................................................11

Step I: Charge The Tagg Tracker.............................................................................................................................11

Step II: Activate The Tagg Tracker Online...............................................................................................................12

Step III: Personalize Your Pet's Prole ...................................................................................................................15

Step IV: Attach The Tagg Tracker To Your Pet’s Collar...........................................................................................16

Software Upgrades..................................................................................................................................................19

Pending Updates ............................................................................................................................................................19

How To Read Your Tagg Map.......................................................................................................................................... 20

Inside The Tagg Zone .............................................................................................................................................. 20

Multiple Pets In The Tagg Zone .............................................................................................................................. 20

Outside The Tagg Zone ............................................................................................................................................21

View Your Pet’s Location Trail ................................................................................................................................ 22

Adjust The Tagg Zone.............................................................................................................................................. 23

How To Locate Your Pet ................................................................................................................................................. 24

Page Your Pet While Inside The Tagg Zone............................................................................................................ 24

Request The Current Location of Your Pet (One-Time Locate) ............................................................................ 25

Track Your Pet ........................................................................................................................................................ 25

Change Your Notication Settings ......................................................................................................................... 26

Your Pet On The Go......................................................................................................................................................... 27

Trip Mode ................................................................................................................................................................. 27

Travel Charger ....................................................................................................................................................... 28

Manage Your Devices ..................................................................................................................................................... 29

Tagg Trackers.......................................................................................................................................................... 29

Docking Stations ..................................................................................................................................................... 29

Tagg Mobile Features..................................................................................................................................................... 30

Text Message Commands....................................................................................................................................... 30

Tagg On Your Mobile Browser ................................................................................................................................31

Tagg Android and iPhone Apps ...............................................................................................................................31

Tagg App On Your Android or iPhone ..................................................................................................................... 32

Care and Cleaning of Devices........................................................................................................................................ 35

Specications ................................................................................................................................................................. 36

Warnings And Safety Information ................................................................................................................................. 37

Important Health Information and Safety Precautions ....................................................................................... 37

Safety Precautions for AC Adapter ........................................................................................................................ 37

Safety Precautions for The Tagg Tracker and Docking Station ............................................................................ 37

Safety Precautions for Direct Sunlight.................................................................................................................. 38

Underwriters Laboratories (UL) Listing................................................................................................................ 38

Regulatory Statements .................................................................................................................................................. 39

Customer Support...........................................................................................................................................................41

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User Guide 4

TAGG—THE PET TRACKER

Thank you for purchasing Tagg—The Pet Tracker™. The Tagg™ system offers you advanced location

technology so you can stay in touch with your pet. The Tagg advanced location technology will help

you nd your pet if he goes missing, and it will send you a text and email if he wanders outside of your

designated Tagg zone.

Get started today with Tagg—The Pet Tracker, and you will have peace of mind, wherever you are.

Sincerely,

The Tagg Team

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User Guide 5

HOW IT WORKS

Tagg—The Pet Tracker is a pet tracking system that uses advanced GPS technology to enable you to

see where your pet is.

But the goal of the Tagg system isn’t just to nd a lost pet – it’s to not lose him in the rst place. With

the Tagg system, you create your own Tagg zone, the area where your pet spends most of his time. If he

escapes, you get a text and email alert. At that point, you can locate and track your pet on the Tagg map

on your computer or mobile phone.

Here are three ways you can stay in touch with your pet:

• On your computer. Visit www.tagg.com to view the Tagg map and see where your pet is at any

time.

• On your mobile phone. Use the web browser on your mobile phone to view the Tagg map and

see your pet when you’re on the go. You can also download the free Tagg app for your iPhone or

Android smartphone.

• Through texts and emails. Receive Tagg alerts and updates by text and email, or use text

commands to locate and track your pet.

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User Guide 6

Item What it Does

A. Tagg Tracker Tracks and transmits your pet's location to you, when attached to

his collar

B. Tagg Docking Station* Charges your tracker and maximizes battery life when your pet is

nearby

C. Power Kit (AC adapter/USB cable)* Connects the docking station to an electrical outlet for charging

D. Collar Clip and Straps Attaches the tracker on your pet's collar. Includes straps for thick

and thin collars

*If you only purhased a Tagg tracker, it does not include a docking station and power kit.

WHAT’S IN THE TAGG MASTER KIT BOX

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User Guide 7

TAGG TRACKER OVERVIEW

The Tagg tracker attaches to your pet’s collar and transmits your pet’s location to you through the Tagg

website and email/text notifications.

Item What it Does

A. Power and Trip Button Turns the tracker on/off. Puts the tracker into "Trip mode" to avoid

sending alerts when you leave the Tagg zone

B. Status Indicator Tells you when the tracker is on/off, locating or tracking your pet, and

more (see more about the Status Indicator below)

C. Release Points Release the tracker from the docking station, travel charger, or

collar when pressed

D. Wings Antenna for the Tagg system

E. Charging Contact Align this with the docking station or travel charger to charge

F. Attachment Sensor Senses when the tracker is attached or detached from the collar clip

G. Tagg ID Unique code for activating your tracker

About the Power/Trip Button

This button does two things:

• Turns the tracker on/off (see chart below).

• Puts the tracker into “Trip mode.” You can use

Trip mode when you take your dog on a walk or

run errands to avoid sending alerts when you

leave the Tagg zone. For more about Trip mode,

see page 27.

About the Status Indicator

The status indicator on the Tagg tracker tells you

when the tracker is on/off, locating or tracking your

pet, and more. To conserve battery life, the status

indicator will not be illuminated except when

performing the actions listed below.

Action Tracker Status Indicator State What it Means

Turn tracker on or off: Press and hold the

Power/Trip button for 3 seconds

Solid Blue for 5 seconds Tracker is powering on

Solid Red for 5 seconds Tracker is powering off

Put tracker into Trip mode: Double-press

the Power/Trip button

3 Quick Flashes, then Flashing

Blue for 15 minutes

Tracker is in Trip mode

Page, Track, or Locate Flashing Blue and Red Tracker is being paged, tracked,

or located

Check if tracker is on or off: Press and

release Power/Trip button (for less than 3

seconds)

Solid Blue for 2 seconds Tracker is on, with sufcient

battery

Flashing Red 4 times Tracker is on, with low battery

Not lighting up Tracker is off

Charge tracker: Place it on docking station

or travel charger

Flashing Blue Tracker is charging (may take up

to 60 seconds to start ashing)

Solid Blue Tracker is fully charged

Remove the tracker from the docking

station

Solid Blue for 2 seconds Battery is sufciently charged

Not lighting up Battery needs to be charged

Tracker – Top View

Tracker – Bottom View

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User Guide 8

DOCKING STATION OVERVIEW

The docking station* does two things: 1) charges your Tagg tracker and 2) maximizes the tracker’s

battery life when your pet is nearby. It should always be plugged in, powered on, and located within

your Tagg zone.

Item What it Does

A. Power Indicator Tells you the docking station is on

B. Docking Posts Holds the tracker in place when docked

C. Power Port Connects the docking station to the USB cable

D. Page Button Locates the tracker when pressed (only when the tracker is near the

docking station)

E. Charging Pins Align with the tracker charging contact to charge

F. Upgrade Indicator Lights up red when a software upgrade is in progress. Do not

remove the tracker while the light is on

*If you only purchased a Tagg tracker, it does not include a docking station

and power kit.

About the Page Button

If you’re at home and the Tagg system says your pet is “near

the docking station” but you can’t nd him, you can page the

Tagg tracker. See page 24 for more information.

Positioning the Docking Station

For optimal system performance:

• Keep the docking station within the boundary of the

Tagg zone where your pet spends most of his time.

This will keep the tracker in power saving mode and maximize the tracker battery life. For more

information about how to get the most from your tracker battery, please visit the Support section

at www.tagg.com.

• Place the docking station indoors, in an open area, away from metal.

• Make sure the docking station is plugged into an electrical outlet using the AC adaptor and USB

cable provided. The docking station cannot be powered through your computer's USB port.

• Make sure the docking station is powered on (power indicator lights up blue).

Note: If you make a signicant relocation of the docking station (such as taking it to a vacation home), you

must adjust the Tagg zone to reect the new location and address.

Docking Station Indicator Indicator State What it Means

Power indicator

Not Lit Docking station is off or unplugged

Solid Blue Docking station is on

Flashing Blue - 15 minutes Page button pressed, locating pet

Upgrade indicator Not Lit Normal operation

Solid Red WAIT: Software upgrade in progress. Do not

remove tracker until upgrade is complete. See page

19 for more about upgrades.

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User Guide 9

TAGG DASHBOARD AND MAP OVERVIEW

The Tagg dashboard and map are two areas that you’ll use often on the Tagg website.

• Dashboard: This gives you a quick view of your Tagg account – it’s what you use to manage your

devices and your Tagg service.

• Map: This is where you’ll see your pet’s current and most recent locations, and where you can

visually locate or track him if he leaves the Tagg zone.

Once you’ve created your account and activated your Tagg tracker, you can start using the dashboard

and map to keep track of your pet. See page 12 for more on activating your Tagg tracker.

Tagg Dashboard

As you see on the screen below, the dashboard is where you can:

A. Find out about new Tagg features and services.

B. Get a quick view of the Tagg map.

C. Create or modify your pet’s prole.

D. Activate the Tagg tracker.

E. Manage your accounts, devices, service, notications and billing.

F. View pending updates. See page 19 for details.

(Your screen will look similar to this.)

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User Guide 10

Tagg Map

You’ll use the Tagg map to locate and track your pet. This section gives you a quick overview of the

map. To learn more, see How to Read Your Tagg Map on page 20.

A. Notication headline: Where you receive alerts and updates about your pet’s location or the Tagg

system.

B. Tagg zone: The boundary around your house that you set during activation.

C. Paw without pinpoint: Means there’s no pinpointed GPS location, since your pet is close to the

docking station and in power saving mode.

D. Paw with pinpoint: Means there is a GPS location available. If you hover over this icon, you’ll

see the last recorded location of your pet.

E. Radius of accuracy: The circle around the paw indicates the accuracy of the GPS location. In

general, the accuracy of the location will be within a few yards or up to a few hundred yards,

depending on the quality of the GPS signal available at the time.

F. Tracker command bar: Where you can command the tracker to Track, Locate, or Show Trail for your

pet.

G. Hover over : Gives the last recorded location of your pet.

H. Reset View: Adjusts the Tagg map to your original view, showing your pet and Tagg zone.

I. Adjust Tagg Zone: Where you can change your Tagg zone on the map.

J. Show/Hide Tagg Zone: Where you can choose to show or hide the Tagg zone on the map.

(Your screen will look similar to this.)

TAGG DASHBOARD AND MAP OVERVIEW

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