The warranty does not cover replacement or repair necessitated by loss or damage from any
cause beyond the control of Sommer cable, such as lightning or other natural and weather
related events or wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of
warranted equipment or parts on site, or any labor required to diagnose the necessity for repair
or replacement.
The warranty excludes any responsibility by Sommer cable for incidental or consequential
damages arising from the use of the equipment or products, or for any inability to use them
either separate from or in combination with any other equipment or products.
A fixed charge established for each product will be imposed for all equipment returned for
warranty repair where Sommer cable cannot identify the cause of the reported failure.
Exclusive Remedies
Sommer cable’s warranty, as stated is in lieu of all other warranties, expressed, implied, or
statutory, including those of merchantability and fitness for a particular purpose. The buyer
shall pass on to any purchaser, lessee, or other user of Sommer cable’s products, the
aforementioned warranty, and shall indemnify and hold harmless Sommer cable from any
claims or liability of such purchaser, lessee, or user based upon allegations that the buyer, its
agents, or employees have made additional warranties or representations as to product
preference or use.
The remedies provided herein are the buyer’s sole and exclusive remedies. Sommer cable
shall not be liable for any direct, indirect, special, incidental, or consequential damages,
whether based on contract, tort, or any other legal theory.
RMA Policy
When returning product to Sommer cable for any reason, the customer should fill out the
official RMA form to obtain a RMA number. Without the permission or approval, Sommer cable
will be no responsible for any return. This can be initiated by emailing or calling your related
sales. All requests are processed within 48 hours.
Standard Replacement
For customers that agree to return defective product to Sommer cable first, a Standard
Replacement option is available.
