Symantec ALTIRIS CLIENT MANAGEMENT SUITE 7.0 SP2 -... Manuale utente

Altiris™Server Management

Suite from Symantec User

Guide

Version 7.0 SP2

Altiris™Server Management Suite from Symantec User

Guide

The software described in this book is furnished under a license agreement and may be used

only in accordance with the terms of the agreement.

Documentation version: 7.0 SP2

Legal Notice

Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec

Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks

of their respective owners.

The product described in this document is distributed under licenses restricting its use,

copying, distribution, and decompilation/reverse engineering. No part of this document

may be reproduced in any form by any means without prior written authorization of

Symantec Corporation and its licensors, if any.

THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS,

REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,

ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO

BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL

OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING,

PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED

IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The Licensed Software and Documentation are deemed to be commercial computer software

as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19

"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in

Commercial Computer Software or Commercial Computer Software Documentation", as

applicable, and any successor regulations. Any use, modification, reproduction release,

performance, display or disclosure of the Licensed Software and Documentation by the U.S.

Government shall be solely in accordance with the terms of this Agreement.

Symantec Corporation

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http://www.symantec.com

Technical Support

Symantec Technical Support maintains support centers globally. Technical

Support’s primary role is to respond to specific queries about product features

and functionality. The Technical Support group also creates content for our online

Knowledge Base. The Technical Support group works collaboratively with the

other functional areas within Symantec to answer your questions in a timely

fashion. For example, the Technical Support group works with Product Engineering

and Symantec Security Response to provide alerting services and virus definition

updates.

Symantec’s maintenance offerings include the following:

■A range of support options that give you the flexibility to select the right

amount of service for any size organization

■Telephone and Web-based support that provides rapid response and

up-to-the-minute information

■Upgrade assurance that delivers automatic software upgrade protection

■Global support that is available 24 hours a day, 7 days a week

■Advanced features, including Account Management Services

For information about Symantec’s Maintenance Programs, you can visit our Web

site at the following URL:

www.symantec.com/techsupp/

Contacting Technical Support

Customers with a current maintenance agreement may access Technical Support

information at the following URL:

www.symantec.com/techsupp/

Before contacting Technical Support, make sure you have satisfied the system

requirements that are listed in your product documentation. Also, you should be

at the computer on which the problem occurred, in case it is necessary to replicate

the problem.

When you contact Technical Support, please have the following information

available:

■Product release level

■Hardware information

■Available memory, disk space, and NIC information

■Operating system

■Version and patch level

■Network topology

■Router, gateway, and IP address information

■Problem description:

■Error messages and log files

■Troubleshooting that was performed before contacting Symantec

■Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registration or a license key, access our technical

support Web page at the following URL:

www.symantec.com/techsupp/

Customer service

Customer service information is available at the following URL:

www.symantec.com/techsupp/

Customer Service is available to assist with the following types of issues:

■Questions regarding product licensing or serialization

■Product registration updates, such as address or name changes

■General product information (features, language availability, local dealers)

■Latest information about product updates and upgrades

■Information about upgrade assurance and maintenance contracts

■Information about the Symantec Buying Programs

■Advice about Symantec's technical support options

■Nontechnical presales questions

■Issues that are related to CD-ROMs or manuals

Maintenance agreement resources

If you want to contact Symantec regarding an existing maintenance agreement,

please contact the maintenance agreement administration team for your region

as follows:

[email protected]Asia-Pacific and Japan

[email protected]Europe, Middle-East, and Africa

[email protected]North America and Latin America

Additional enterprise services

Symantec offers a comprehensive set of services that allow you to maximize your

investment in Symantec products and to develop your knowledge, expertise, and

global insight, which enable you to manage your business risks proactively.

Enterprise services that are available include the following:

These solutions provide early warning of cyber attacks, comprehensive threat

analysis, and countermeasures to prevent attacks before they occur.

Symantec Early Warning Solutions

These services remove the burden of managing and monitoring security devices

and events, ensuring rapid response to real threats.

Managed Security Services

Symantec Consulting Services provide on-site technical expertise from

Symantec and its trusted partners. Symantec Consulting Services offer a variety

of prepackaged and customizable options that include assessment, design,

implementation, monitoring, and management capabilities. Each is focused on

establishing and maintaining the integrity and availability of your IT resources.

Consulting Services

Educational Services provide a full array of technical training, security

education, security certification, and awareness communication programs.

Educational Services

To access more information about Enterprise services, please visit our Web site

at the following URL:

www.symantec.com

Select your country or language from the site index.

Technical Support ............................................................................................... 4

Chapter 1 Introducing Server Management Suite ........................... 11

About Server Management Suite ..................................................... 11

Components of Server Management Suite ......................................... 12

Where to get more information ....................................................... 15

Chapter 2 Using Server Management Suite Portal page ................ 17

About Server Management Suite Portal page ..................................... 17

Accessing the Server Management Suite Portal page .......................... 18

Server Management Suite Portal page Web parts ............................... 18

Chapter 3 Using Topology View Web part ......................................... 21

About Topology View Web part ....................................................... 21

Viewing network topology ............................................................. 22

Topology View Web part ................................................................ 22

Chapter 4 Using Server Resource Manager Home page ................ 25

About Server Resource Manager Home page ..................................... 25

Accessing Server Resource Manager Home page ................................ 26

Chapter 5 About Monitor Pack for Servers ....................................... 27

About Monitor Pack for Servers component ...................................... 27

About monitor packs included in Monitor Pack for Servers .................. 28

Section 1 Using Virtual Machine Management ............... 31

Chapter 6 Introducing Virtual Machine Management .................... 33

About Virtual Machine Management ............................................... 33

About server virtualization technique .............................................. 34

About Virtual Machine Management portal page ............................... 34

About Virtual Machine Management tasks ........................................ 35

Contents

What you can do with Virtual Machine Management .......................... 36

Chapter 7 Getting Started with Virtual Machine

Management .................................................................. 39

Getting started with the Virtual Machine Management

component ............................................................................ 39

Discovering and adding a single host ............................................... 40

Discovering the host machines ....................................................... 41

About Virtual Machine Management Task Server Plug-in .................... 42

Installing the Virtual Machine Management Task Server Plug-in .......... 43

Gathering inventory on the host machine ......................................... 44

Chapter 8 Managing Virtual Machines .............................................. 47

About virtual machines ................................................................. 47

Creating a virtual machine ............................................................. 48

Deleting a virtual machine ............................................................. 49

Chapter 9 Managing virtual disks ....................................................... 51

About virtual disks ....................................................................... 51

Creating a virtual disk ................................................................... 51

Deleting a virtual disk ................................................................... 52

Chapter 10 Managing virtual networks ............................................... 55

About virtual networks ................................................................. 55

Creating a virtual network ............................................................. 55

Deleting a virtual network ............................................................. 57

Chapter 11 Using power management tasks ...................................... 59

About power management ............................................................. 59

Starting, stopping, suspending, and resuming a virtual machine ........... 59

Chapter 12 Using snapshots .................................................................. 61

About snapshots .......................................................................... 61

Creating a snapshot ...................................................................... 62

Reverting a snapshot .................................................................... 62

Deleting a snapshot ...................................................................... 63

Chapter 13 Using Virtual Machine Management reports ................ 65

Viewing Virtual Machine Management reports .................................. 65

Contents8

Index .................................................................................................................... 67

9Contents

Contents10

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