Error
Messages
System Error Codes
Toner Cartridge Error Codes
Image Drum Error Codes
Media Error Codes
Error Message Description
Wait a Moment. Network Initializing. The network is being initialized.
Wait for a while until the machine connects to the network.
Checking File System File system in the hard disk is being checked. Wait for a while.
PU Flash Error Turn the machine off, and then back on. If the same error
occurs, contact your dealer.
Communication Error Turn the machine off, and then back on. If the same error
occurs, contact your dealer.
Offline The machine is offline. Press the (ONLINE) button to set it to
[Online].
Data Present Data remains unprinted. Wait for a while and if the message
does not disappear, check the data.
Cancelling Job The job was cancelled or user is unauthorised. Wait for a
while.
Adjusting Temp. The machine is adjusting the temperature of the fuser unit.
Wait for a while.
Color Adjusting Color registration and density are being adjusted. Wait for a
while.
Please wait Executing Maintenance
The programs on the machine are being updated.
The machine automatically restarts after the update
completes.
Close Cover [COVER] Error: 310 Indicated cover is open. Close the cover.
Error: 310 The output tray.
Power Off/On Turn the machine off, and then back on.
If the same error occurs, contact your dealer.
Service Call Turn the machine off, and then back on.
If the same error occurs, contact your dealer.
Error Message Description
[COLOR] Toner Low The toner indicated on the screen is low. Have a new toner
cartridge ready.
[COLOR] Waste Toner Full. Replace Toner. Waste toner is full. Replace the toner cartridge.
Error Message Description
COLOR] Image Drum Life. [PAGES] Pages Left.
The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Install New Image Drum. Image Drum Life. [COLOR].
Error: 350, 351, 352, 353
The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
Opening and closing the cover can resume printing for a
while. Replace with a new one as soon as possible,
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Install New Image Drum. Printing disabled due to low
threshold of Image Drum life. [COLOR]
Error: 680, 681, 682, 683
Printing has stopped because the image drum indicated on
the screen reached its lifetime. Replace with a new
image drum to print.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Install New Image Drum. Image Drum Life. [COLOR]
Error: 560, 561, 562, 563
The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Image Drum Sensor Error [COLOR]
Error: 540, 541, 542, 543
A toner sensor error has occurred in the image drum
indicated on the screen. Uninstall the image drum, and then
install it again. If the message persists, uninstall the toner
cartridge and install it again.
If the toner cartridge is not installed, install it.
Error Message Description
Install Paper. MPTray. Print on paper fed manually. Load paper in the MP tray.
Check Paper. Paper Size Error [TRAY
Error: 400
Paper size error has occurred in the indicated tray. Make sure
that the size of paper loaded in the tray matches the
[Paper Size] setting set on the operator panel. Load paper
according to the paper size and direction set. If the
setting made on the operator panel is wrong, cancel printing
first, set the right paper size from [Paper Size] on the
operator panel, and then print again.
Make sure that the cassette does not feed multiple sheets of
paper at a time after starting printing. If it happens,
remove paper, and then load paper correctly.
Change Paper in MPTray. [MEDIA_SIZE] [MEDIA_TYPE]
Error:460
The size and type of paper loaded in the MP tray do not
match those indicated on the screen. Make sure that the
size and type of paper loaded in the MP tray match those
selected on the application.
Change Paper in [TRAY]. [MEDIA_SIZE] [MEDIA_TYPE]
Error: 461, 462, 463
The size and type of fed paper do not match those indicated
on the screen. Use the same size and type of paper
Install Paper. [TRAY] [MEDIA_SIZE] Error: 490, 491, 492, 493 No paper is loaded in the indicated tray. Load paper of the
displayed size.
Install Paper Cassette. [TRAY] Error: 440, 441, 430, 431, 432 The tray is not installed. Install the cassette. If the cassette is
already inserted, pull it out, and then insert it again.
Tennants UK Ltd 5 Series User Guide
User Guide User Guide
17
16 Tennants UK Ltd 5 Series User Guide
