Tone Commander 6210 Manuale utente
6210 / 6220
User Manual
Tone Commander 6210/6220 User Manual i
Contents
Introduction .......................................................................................... 1
General Features ............................................................................... 1
Models/Options .................................................................................. 1
Controls and Indicators ...................................................................... 2
Operation .............................................................................................. 5
Placing a Call ..................................................................................... 5
Answering a Call ................................................................................ 7
Bridging a Shared Call Appearance................................................... 8
Displaying Call Appearance Information............................................ 8
Holding Calls ...................................................................................... 8
Transferring Calls ............................................................................... 9
Conferencing Calls ............................................................................. 9
Using Network Features................................................................... 10
Using the Call Log............................................................................ 11
Using the Call Directory ................................................................... 14
Using the Speakerphone.................................................................. 15
Using Voice Announce..................................................................... 16
Using a Headset............................................................................... 17
Adjusting the Receive Volume ......................................................... 17
Adjusting the Ringer Volume............................................................ 17
Installation .......................................................................................... 18
Ordering ISDN Service..................................................................... 18
6210T/6220T Installation.................................................................. 18
6210U/6220U Installation................................................................. 21
Wall Mounting................................................................................... 23
Configure the Set ............................................................................. 24
Customize your Phone..................................................................... 26
Label the Set .................................................................................... 27
Installation Options ........................................................................... 28
Installation Options Menu................................................................. 28
SPID Entry........................................................................................ 29
Parameter Download ....................................................................... 30
Configuring Keys.............................................................................. 30
ii Tone Commander 6210/6220 User Manual
Terminal Mode ................................................................................. 36
Installation Password ....................................................................... 37
Reset to Factory Default Settings .................................................... 39
Voice Announce ............................................................................... 40
Administration Options..................................................................... 44
Administration Options Menu ........................................................... 44
Local Inspect .................................................................................... 44
Version ............................................................................................. 48
Test .................................................................................................. 50
Diagnostic Display............................................................................ 52
Restart.............................................................................................. 52
Viewing the Error and Download Logs............................................. 53
User Options ...................................................................................... 54
User Options Menu .......................................................................... 54
Setting the Time and Date ............................................................... 55
Setting Up Speed Dial Keys............................................................. 55
Setting Up the Call Directory............................................................ 57
Personal Ringing Options ................................................................ 59
Call Preference Options ................................................................... 61
Handset/Headset Configuration ....................................................... 62
Adjusting the Display Contrast ......................................................... 63
Setting a Call Log Password ............................................................ 64
Troubleshooting................................................................................. 66
Inoperable Telephone Recovery Procedures .................................. 66
Telephone Configuration Troubleshooting....................................... 68
Appendix A Ordering ISDN Service............................................... 69
Recommended Button Assignments................................................ 70
Appendix B Setup Menu Tree........................................................ 71
Appendix C Warranty and Service................................................. 75
Appendix D Specifications ............................................................. 76
Factory Default Settings................................................................... 77
Appendix E UL/FCC Statements ................................................... 78
Tone Commander 6210/6220 User Manual 1
Introduction
General Features ________________________
Tone Commander 6210 and 6220 ISDN Telephones are easy to use
multiline terminals with advanced automatic setup capabilities. S/T and
U interface models are available with 10 or 20 call appearances. The
phones support either National ISDN or Lucent 5ESS Custom ISDN.
Features of the 6210 and 6220 include:
•AutoSPID and
Parameter Download
•Automatic Switch Type
Detection
•Call Log •Message Waiting Indication
•Call Timer •Ringing Control for Shared Lines
•Last Number Redial •Desktop or Wall Mounting
•Speed Dial •Tilt Display
•Hot Key Dialing •Integrated Speakerphone
•Direct Station Select •Voice Announce
•Call Directory •Handset or Headset Operation
•Flexible Ringing Options
Models/Options _________________________
Four 6200 series ISDN telephone models are available. The models
differ in the number of multifunction keys provided and type of ISDN
connection.
The S/T models require an external NT1 Network Termination, such as
Tone Commander’s NT1U-220TC. Two S/T telephones can share a
single ISDN line in a multi-point arrangement.
U models include a built-in NT1, allowing direct connection to the ISDN
line in point-to-point arrangements. An additional S/T jack allows
another terminal device to be connected to the network through the
built-in NT1.
Options include the 6030X Expansion Module, which adds 30
multifunction keys to any 6210 or 6220 phone, the 6001TA RS-232
Terminal Adapter for interfacing the phone with any TAPI-compliant
Windows application, and the 6002TA Analog Port Terminal Adapter
for interfacing with any standard analog telephone device.
2Tone Commander 6210/6220 User Manual
Model Multifunction Keys ISDN Connection
6210T 10 (40 with 6030X) S/T
6220T 20 (50 with 6030X) S/T
6210U 10 (40 with 6030X) U
6220U 20 (50 with 6030X) U
Controls and Indicators __________________
Tone Commander 6210/6220 User Manual 3
1) Display – shows the call state, caller ID, dialed digits, network call
control messages, and elapsed time during calls. When not on a
call, the date, time of day, and softkey options are displayed.
The viewing angle can be adjusted by tilting the display, then
changing the contrast setting – see page 63.
2) Softkeys (4) – select the function displayed above the key on the
second line of the display.
3) Call Key – selects the Call Directory, Call Log, and Call
Identification Display modes.
4) Setup Key – enters Setup Mode.
5) Done Key – exits the current menu, saves any changes made, and
returns to the previous menu options.
6) More4Key – cycles through the menu option groups in Setup
Mode.
7) Message Indicator – a bright red indicator is lit when messages
are waiting; controlled by the network.
8) Multifunction Keys – select call appearances, activate network
features, or dial personal speed dial numbers. Red and green
indicators on the keys show call appearance and feature status.
The optional 6030X Expansion Module provides 30 additional
multifunction keys.
Call Appearance State Indication
Idle OFF
Call Ringing Green – flashing
In Use by You Green – on steady
On Hold by You Green – winking
In Use at Another Terminal Red – on steady
On Hold at Another Terminal Red – winking
9) Volume Keys – adjust the receiver/speaker volume when on a call;
adjust the ringer volume when on-hook.
10) Mute Key – mutes the microphone when using the speakerphone
or handset/headset. A red indicator on the key is lit when mute is
active.
4Tone Commander 6210/6220 User Manual
11) Speaker Key – enables/disables the speakerphone. A green
indicator on the key is lit when the speakerphone is in use.
12) Dial Pad – dials telephone numbers, and sends DTMF tones to
external equipment such as voice mail systems. The dial pad is
used for number entry during setup.
13) Transfer Key – places the current call on hold, and selects an idle
call appearance for transferring the call. A second press completes
a transfer.
14) Conference Key – adds other parties to a conference call.
15) Drop Key – removes the last party added to a conference call, or
disconnects you from a call when not in conference mode.
16) Hold Key – places a call on hold.
17) Microphone – used for hands-free (speakerphone) calling; located
in front of the Hold key on the bottom of the telephone.
18) Handset/Headset Jack – a jack on the side of the telephone
connects to the handset or a standard headset.
Tone Commander 6210/6220 User Manual 5
Operation
Placing a Call ___________________________
Selecting a Call Appearance
If the Call Preference option (page 61) is set to Idle or Ringing, your
telephone will automatically select an idle call appearance when you go
off-hook, or activate the speakerphone when you press a Speed Dial,
DSS, REDIAL, dial pad, or UNANS-DIAL key while on-hook.
Automatic Call Appearance Selection
Lift the handset, press the Spkr key, or press a dial pad key to
select an idle call appearance.
Manual Call Appearance Selection
Press an idle (unlit) call appearance key.
Dialing
Wait for dial tone.
Dial the number with the dial pad.
The dialed number will be displayed briefly, then the network
will confirm the dialed digits in the display.
The call duration timer begins when you are connected.
Hot Key Dialing
Begin dialing by pressing a dial pad key while on-hook. An idle
call appearance, if available, will be selected automatically.
6Tone Commander 6210/6220 User Manual
Last Number Redial
The Redial feature dials the last number that was dialed with the dial
pad or a Speed Dial key. Digits dialed after a call is connected are not
saved.
Select REDIAL to redial the last number.
Using the Call Log – refer to page 11.
Using the Call Directory – refer to page 14.
Using Speed Dial Keys
Speed Dial keys automatically dial a series of up to 24 digits when
pressed. If your telephone is on-hook, an idle call appearance will be
selected before dialing. If you are already on a call, the digits will be
dialed using DTMF tones on that call.
Use Speed Dial keys to dial frequently-called numbers, to activate
network features that include a directory number, and to speed up
dialing of access numbers for voice mail, auto attendant, and similar
systems.
Any unused multifunction key can be programmed as a Speed Dial key
– see page 35.
Press a Speed Dial key to dial a number.
The dialed digits will be shown in the display.
Tone Commander 6210/6220 User Manual 7
Using DSS Keys
DSS keys are a special type of Call Appearance/Directory Number
keys that are programmed with speed dial numbers to provide Direct
Station Selection. When the call appearance is idle or busy, DSS keys
act like Speed Dial keys, to call a station. When ringing, DSS keys act
like CA/DN keys, to answer a call.
Press an idle DSS key to dial the selected station number.
If the station associated with the DSS key is ringing, the call
appearance will be answered.
Answering a Call ________________________
When a call is ringing, the display will show the calling number (if
available) and the called number.
Lift the handset or press the Spkr key to answer the ringing
call shown in the display.
To answer a different ringing call, press the ringing Call
Appearance key before going off-hook.
Call Preference
If the Call Preference option (page 61) is set to Ringing, your telephone
will automatically answer the ringing call shown in the display when you
lift the handset or press the Spkr key.
Ringing Control
The Ringing Control option (page 60) determines how calls ring at your
telephone. Individual call appearances can be set to always ring, never
ring, or ring after a delay.
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