Toshiba Strata CIX SIP Trunking Manuale utente

Strata® CIX™

Product Bulletin

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700

TOSHIBA

PBCIX-0056

Dec. 7, 2007

Businesses Save Money with Toshiba’s New

SIP Trunking Feature

For business trying to save money on telecommunications tariffs, conventional technology requires

separate services for data and voice. This can be inefficient because data isn’t carried over the un-used

voice service, and voice isn’t carried over the available data service. Session Initiation Protocol (SIP)

Trunking allows the two services to be combined onto a single more efficient service. Unlike gateway

based solutions, Toshiba’s MIPU card with SIP trunking costs less and allows SIP Trunking to be

supported natively in the phone system along with remote IP phones, softphones, WiFi phones, IP based

voicemail and IP based ACD applications.

SIP Trunking allows the CIX to get PRI like services from an Internet Telephony Service Provider using

Session Initiation Protocol.

SIP (Session Initiation Protocol) is an application layer protocol used for establishing sessions in an IP

network. SIP is a very rich and extensible protocol and, similar to HTTP and SMTP, SIP is a text-based

protocol. The power of SIP lies in the fact that it allows a user on a SIP enabled device to communicate

with other users on SIP enabled devices (IP PBX, SIP phone, SIP Softphone) regardless of geography.

SIP Trunking harnesses the power of the SIP protocol to route a VoIP call over the carrier’s IP backbone to

any IP address worldwide.

Toshiba implements SIP trunking using our new MIPU card. The MIPU is designed from the ground up as

a VoIP card able to support IP stations, Strata Net IP, and now SIP trunking. With the SIP Trunking

capability of the new MIPU card, companies are no longer committed to having to purchase different types

trunk cards and the bundles of physical wires to host analog, PRI and BRI trunks. With the MIPU

implementation of SIP Trunking, companies are able to leverage their existing Toshiba CIX R4.x (and later)

PBX systems with just the purchase of MIPU cards, an update to R5.10 MS18 software, and

corresponding license. SIP Trunking is meant to simplify IP PBX trunking capability by replacing all of

these traditional PSTN lines with one SIP Trunking device hosted by SIP Trunking provider on the internet.

For companies that already have a networking infrastructure, there are no additional networking devices

required to implement SIP Trunking.

In essence, SIP Trunking offers ISDN-like features over a data connection (i.e. T1 circuit). However, unlike

a traditional T1 circuit, a SIP Trunking enabled circuit does not have to be physically provisioned and

divided to separate the voice channels from the data channels.

MIPU SIP Trunking implementation Benefits

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MIPU SIP Trunking implementation Benefits

• IP stations, Strata Net IP networking and SIP Trunking can all be hosted using the same MIPU card.

• The MIPU card comes in a 16 channel version and the new 24 channel version without having to use a

daughter-board.

• SIP Trunking using the MIPU replaces having to purchase analog trunk cards, PRI, T1 and BRI cards.

• The MIPU SIP Trunk is scalable. Simply add additional MIPU cards as your needs grow.

• For companies with an existing network infrastructure, there is no additional networking hardware to

purchase to implement SIP Trunking using the MIPU card.

• One MIPU card can be configured for multiple service providers simultaneously.

Requirements

• CIX Hardware: CIX40, CIX100, CIX200, CIX670

• CIX Software: R5.10 MS18 or higher

• MIPU: MIPU01_07 or higher

• eManager: V5.10 A07 or higher

• Service provider: Contact Toshiba Sales Applications Desk

• Soft Switch: Contact Toshiba Sales Applications Desk

• License: LIC-CIX-SIPT-CH

SIP Trunking Network Configuration Example

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SIP Trunking Network Configuration Example

There are many ways to set up a public IP address for the MIPU. The most common way is to simply run

an ethernet cable from one of the WAN interfaces on the router straight to the MIPU.

Router

Public IP Address

LAN

SIP

Provider

Switch

CIX

Processor

CIX

MIPU

Programming

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Programming

Programming the MIPU card

1. Set the card type for the slot holding the MIPU

2. Choose the type of MIPU for use in the system. The number of channels entered must match the

number of channels on the card.

Programming

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Programming the Incoming Line Group

1. For SIP trunk programming you start with an ILG and OLG assignment.

2. For ILG Programming create an ILG group (In this example Group Number 8).

3. FB01 - Trunk type- select SIP

4. FB03 - CO service type- DID

5. FB11 - Number of DID Digits- number of incoming digits to use from the dialed number to route the

call.

DID routing must be set up to route incoming SIP calls to their desired destinations. That programming is

the same as any other trunk group type. If that routing is not set up incoming INVITEs (calls) will fail.

Note:SIP trunking requires a license for each trunk. No channel group can successfully be programmed

without a license.

SIP trunking is supported by the MIPU card only. It can share connections of its ports between stations and

IPTs and other IPU devices. The IPTs are the only devices that are can be assigned equipment number

0000. That is, SIP stations, VM ports, SIP trunks and attendant consoles are fixed resources. IPTs do not

need to be fixed assignments (unless they are assigned a fixed equipment number, not 0000).

Programming

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Programming the Outgoing Line Group

1. Create a new OLG and designate it as SIP.

2. FB01 - Group type: SIP

3. The rest are left at the default value.

4. An OLG access code must be created for this group.

Programming

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Creating the Channel Group

1. Go to IP Telephony > SIP trunking. The first tab is Channel Group setting, Program 326.

2. Channel Group Setting - In this example SIP Trunk Channel Group 8 is created.

3. FB01 - Equipment Number - Enter the Cabinet number and slot number (four digits). In this example

0203.

4. FB02 - LAN interface number = 1 (MIPU only has one interface)

5. FB03 - Strata Net Channels – The TOTAL number of ports on this card that are going to be dedicated

to SIP Trunking. On further tabs, each OLG or ILG can be for a different service provider and still be in

the same channel group. This entry is the total number of trunks from ALL the service providers

6. FB04 - RBT tone on incoming call - Enable for the CIX to provide RBT (ring back tone). Coordinate this

response with the Internet Service Provider (ISP) trunk provider

Programming

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Service definition

The Service Definition tab is where the ISP providing the SIP trunk service is defined. There may be

several ISPs per channel Group.

Required Entries:

1. Create the Service Kind Table Index - start with index 1 if desired

2. FB01 – Registration Mode: Client (default)

3. FB02 – ILG: Use the previously created ILG number

4. FB03 – OLG: Use the previously created OLG Number

5. FB04 – Effective Channel Number: Number of SIP trunks provided by this ISP

6. FB05 – Domain Name: FQDN (fully qualified domain name) of this ISP.

7. FB06 – SIP Server: The IP address of the ISP. This can be found by doing a NSLOOKUP of the FB05

domain name. The entry can be the FQDN or IP address of the SBC (Session Border Controller) or

ALG (Application Layer Gateway). If you are not using SBC or ALG leave this entry blank.

8. These are the only mandatory program entries. The rest can be default for now.

Programming

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Service Assignment

The Service Assignment tab must be completed before entries are made on the next tab. If not completed,

entries attempted in the URI tab will not save.

Important! After URI entries are made in URI tab changing this program will DELETE all the URIs

programmed. Once this is set, do not change it.

1. FB01 – Channel Group (8 in this example)

2. FB02 – Select the “service number” by clicking on one of the table’s line entries. Use the drop down

box to select the ISP to which the URIs belong. This is to match the “service kind table index” number

of the desired ISP. On the next tab programming will begin to enter the URIs (directory numbers) that

are associated with this ISP.

Programming

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URI Programming

The SIP URI is effectively the DN that the ISP is going to provide. The MIPU is going to register each DN

as a UA (User agent). Each UA will appear to the ISP like a SIP station. When the URI DN is dialed (from

outside) the ISP will send a SIP INVITE, as if it were a call to a SIP station. But, an outbound call using one

of the UAs does not busy-out the UA against an incoming call, that is a key difference of SIP trunks. Refer

to the program screen on the next page.

1. FB00 – SIP URI Trunk Service Index: The service Kind index that defines the ISP. If for instance, the

service kind is Cbeyond, enter the DNs provided from Cbeyond.

2. FB01 – SIP URI Index: Click the “index” line in the table to select one of the indexes (1-160), for

CIX100 select from 1 - 72.

3. FB02 – SIP URI: This will be the DN of the URI

4. FB03 – SIP URI User Name: Typically this is the DN but, could be a name provided by the ISP.

5. FB04 – SIP URI password, the same as the authentication password, if required. If the ISP is set for

authentication when registering a URI the SIP registration is sent to the ISP (without password). Then

the ISP will “challenge” the registration. The MIPU will send the registration again with the password

encoded by the method indicated in the challenge. This registration is accepted based on the

password entered here. When an outbound call is made the same challenge will occur.

6. FB05 – Channel Group Number- this will be filled in automatically when the ADD button is clicked. It

cannot be entered manually.

Important! URIs will register as soon as they are ADDed or MODIFIed. Otherwise all the URI will

time-out occurs.

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