VeriFone GemStall Ruby SuperSystem Manuale utente
GemStall
Petroleum/C-Store Division
300 South Park Place Blvd., Suite 100
Clearwater, FL 33759
(727) 953-4000 Office
(727) 532-4001 Fax
Ruby SuperSystem™ GemStall
VeriFone Confidential 9/4/02
iii
Ruby SuperSystem™
GemStall
Published: September 4, 2002
VeriFone, Inc.®
Petroleum/C-Store
300 South Park Place Blvd., Suite 100
Clearwater, FL 33759
Office: (727) 953-4000
Fax: (727) 953-4001
Printed in the United States of America.
© 2001 VeriFone, Inc. All rights reserved.
No part of this publication may be copied, distributed, stored in a retrieval
system, translated into any human or computer language, or transmitted in
any form or by any means, without the prior written consent of VeriFone, Inc.
The content of this document is subject to change without notice. The
information contained herein does not represent a commitment on the part of
VeriFone, Inc.
Publications may not be stocked at the address given above. Requests for
publications should be made to your VeriFone, Inc. Representative.
GemCom, Ruby SuperSystem, Pearl, HPV-20, Sapphire, VeriPass, and
Transaction SuperSystems are trademarks of VeriFone, Inc.
All other products mentioned in this manual are trademarks or registered
trademarks of their respective owners.
Ruby SuperSystem™ GemStall
VeriFone Confidential 9/4/02
iv
Field Services & Support
GemStall Manual - Revision History
Revision Revision Date Author(s) Description
1.3 May 8, 1996 Revision: Change in software
2.0 August 22, 1996 Revision: Software Updates
2.01 June 9, 1997 Revision: Software Updates
2.1 April 22, 1998 Revision: Software Updates
2.2 August 11, 1998 Revision: Production Release
for Software and Documentation
3.0 October 5, 2001 Cindy_B1 Addition: Technical Text
Updates, Screen Prints and
Step-by-Step Instructions
3.1 December 17, 2001 Cindy_B1 Revision: Accessing GemStall
Update, Header and Footer
Reformatted.
Technical Addition: Setting Up
A Workstation
3.2 January 22, 2001 Cindy_B1 Revision: System
Requirements
3.3 August 20, 2002 Cindy_B1 Addition: To Install An
Application
Date of Printing, September 4, 2002
All revisions since the last published date are lighted in light blue.
Ruby SuperSystem™ GemStall
VeriFone Confidential 9/4/02
v
Table of Contents
OBJECTIVES FOR THIS MODULE............................................................................... 1
OVERVIEW..................................................................................................................... 1
General Information.................................................................................................................................1
REQUIREMENTS........................................................................................................... 2
System Requirements .............................................................................................................................2
Hardware Requirements..........................................................................................................................2
Software Requirements...........................................................................................................................2
NETWORK APPLICATIONS.......................................................................................... 3
Application Name.....................................................................................................................................3
Version Number .......................................................................................................................................3
Registering a Site.....................................................................................................................................3
ACCESSING GEMSTALL.............................................................................................. 4
NAVIGATING IN GEMSTALL........................................................................................ 5
GEMSTALL FUNCTIONALITY ...................................................................................... 6
Basic Information.....................................................................................................................................6
How To Open an Application..................................................................................................................7
Editing An Application ..........................................................................................................................10
Installing An Application.......................................................................................................................11
Upgrade Option......................................................................................................................................13
Backup Option .......................................................................................................................................13
Restore Option.......................................................................................................................................14
GemStall Options...................................................................................................................................15
Exiting Gemstall.....................................................................................................................................17
Ruby SuperSystem™ GemStall
VeriFone Confidential 9/4/02
vi
SETTING UP A WORKSTATION................................................................................. 18
LAN/Workstation Edit............................................................................................................................18
Other Workstation Edits........................................................................................................................18
Dip Switch Settings ...............................................................................................................................19
CPU 3 ..................................................................................................................... 19
CPU 4 & 5............................................................................................................... 19
Ruby SuperSystem™ GemStall
VeriFone Confidential 9/4/02
1
Objectives For This Module
After completing this module, the student will be able to:
• Access the GemStall software application.
• Navigate within the GemStall application.
• Discuss and perform the functionality (file, edit, install, etc.) within
GemStall, which includes:
o Open an application within GemStall.
o Perform edits within GemStall as required based on the Site
Survey.
o Complete a successful software application install.
o Perform file upgrades within GemStall.
o Perform backups and restores within GemStall.
o Perform setup reprints, change comport settings and baud rates
within GemStall.
Overview
General Information
GemStall is an MS-Dos software utility program. GemStall allows you to do
the following:
• Download or install an application into a Ruby terminal.
• Edit and upgrade the parameters for site-specific requirements (i.e.
dispenser type, DCR keypad, etc.).
• Backup and restore specific data from a Ruby terminal.
• Reprint the installation and upgrade information from a Ruby terminal.
Ruby SuperSystem™ GemStall
VeriFone Confidential 9/4/02
2
Requirements
System Requirements
When using GemStall you will be connecting your PC (or laptop) to the Ruby
terminal. The following are the PC (or laptop) requirements needed in order
for the GemStall utility to work properly. These requirements are also needed
in order for you to obtain a connection from your PC (or laptop) to the Ruby
terminal.
Pentium I, 166 mHz processor or better
32 MB of RAM or more
1 gigabyte hard drive or larger
Diskette drive
CD-ROM drive
9-Pin male serial port connection
NOTE: Some computer manufacturers are building laptops without the standard
9-pin male serial port. As a VeriFone Authorized Service Contractor you must
have a 9-pin male serial port connection. This is necessary in order to download
software applications, perform backups and restores, and perform service work
on the Ruby SuperSystem.
Modem, 28.8 kbps or higher
Mouse (external-optional, but much easier to move around)
At least 500 MB of free hard disk space
Hardware Requirements
You will need the following equipment or hardware in order for you to obtain a
connection from your PC (or laptop) to the Ruby terminal.
• DB9, Null Modem Adapter (Female), VeriFone P/N 13638-01
• RS232 Cable, VeriFone P/N 13836-01
• Ruby SuperSystem Terminal
Software Requirements
You will need the following software in order to obtain a connection from your
PC (or laptop) to the Ruby terminal, in addition to downloading and installing
applications to the Ruby terminal.
• DOS v6.0 or higher
• GemStall software, v2.11
• VeriFone Ruby SuperSystem Network/Major Oil Application
Ruby SuperSystem™ GemStall
VeriFone Confidential 9/4/02
3
Network Applications
Application Name
Each network (credit card processing center) or major oil has specific
software that is downloaded into the Ruby SuperSystem terminal. This
software is also called an application. Each application includes several files,
which have been developed by VeriFone’s engineering group. These files
are specific to each network or major oil and define how the Ruby will process
information, what features are available, as well as specific functionality.
Each application has a name. All application names end with “Pak”. For
example, if the major oil is Citgo, the name of the VeriFone application is
“CitPak”. If the major oil is Shell, the name of the VeriFone application is
“ShlPak”.
Version Number
Each application in development is labeled with a version number. Each
version number has three parts. A typical version number will look like this:
4.00.01.
All application versions in development are put through an extensive testing
process before publishing. The basic cycle of developing software includes:
Lab Testing – After the actual coding and development a team of Engineers
test the software application in their engineering lab.
Beta Testing – After the software application has been fully tested in the
VeriFone Engineering lab, changes are made until it is ready for “beta”. The
software at this time is installed at an approved beta site. The software is
then put through the test of actually being in the field. The software must run
error-free in the field for a specific period of time before it is released into
production.
Production – After the application has run error-free for a specific period of
time the software is then released into production. At this time the software is
available to all VeriFone Authorized Service Contractors (VASCs).
NOTE: It is crucial to always install the latest version of production software
into every Ruby terminal.
Registering a Site
All Ruby SuperSystem sites must be registered with our Technical Support
Team. When registering a site, the Technical Support Team-Member will ask
for the name and version number of application that was installed. If a
version is installed that is not the latest version in production, the site will not
be registered and you will have to reload the terminal with the most current
version.
Ruby SuperSystem™ GemStall
VeriFone Confidential 9/4/02
4
Accessing GemStall
Before accessing GemStall, be sure you have completed the following:
• Installed GemStall software on your laptop.
• Installed the application software on your laptop.
• Placed the Ruby terminal into SysMgr mode (see note below).
• Connected the 9-pin null modem to your laptop.
• Connected an RS232 cable from the null modem (on your laptop) to
comport 1 on the Ruby terminal.
NOTE: GemStall only works when the Ruby terminal is in SysMgr mode. To
access SysMgr, take a small-tipped pen or paperclip, press and hold the
button closest to you on the right-hand side of the terminal until you hear the
Ruby beep. At this time the Ruby will power down and come back up. You
know you are in SysMgr when, “Select a YES key NO double-wide keys” is
displayed on the terminal. You don’t need to press any keys on the Ruby at
this time.
To Access GemStall:
STEP ACTION
1 Open your MS-Dos Prompt. *
2 At the C prompt type the following:
cd\gemstall
then press the <ENTER> key.
3 You should now see the following:
c:\gemstall
If you receive a message indicating no directory found you have
not installed GemStall or have installed the program incorrectly.
4 At the c:\gemstall prompt, type the following:
Gemstall
Then press the <ENTER> key.
If you receive an error message indicating no file found you have
not installed GemStall or have installed the program incorrectly.
* If you are using Windows 2000 or ME, your MS-Dos prompt can be found
by clicking on Start, Programs, and then Accessories.
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