VMware APPSPEED SERVER 1.5 - VCENTER APPSPEED INSTALLATION... Manuale utente
VMware vCenter AppSpeed User’s Guide
AppSpeed Server 1.5
This document supports the version of each product listed and
supports all subsequent versions until the document is replaced
by a new edition. To check for more recent editions of this
document, see http://www.vmware.com/support/pubs.
EN-000388-02
VMware vCenter AppSpeed User’s Guide
2 VMware, Inc.
You can find the most up-to-date technical documentation on the VMware Web site at:
http://www.vmware.com/support/
The VMware Web site also provides the latest product updates.
If you have comments about this documentation, submit your feedback to:
Copyright ©2010 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents.
VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks
and names mentioned herein may be trademarks of their respective companies.
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Contents
About This Book 5
1AppSpeed Overview 7
Access the AppSpeed User Interface 7
AppSpeed User Interface Overview 8
Navigating the AppSpeed Interface 8
2Viewing Performance Data 11
Introduction to the Overview Portal 12
AppSpeed Views 12
View Service Data 16
View Server Data 16
View Transaction Data 16
Customize Table for Servers and Services Data 17
Performance Charts and Graphs 18
Performance Indicators 19
Exporting Performance Data 22
View Unmapped Traffic 23
3AppSpeed Topology Overview 25
Analyze an Object 25
Scalability Considerations for AppSpeed Monitoring 25
Editing AppSpeed Topology 26
4AppSpeed Administration 29
Administration Module Overview 29
Managing Probes 29
Managing SSL Keys 31
Managing AppSpeed Licenses 34
Accessing Technical Support 36
5Event Management 39
SLA States 39
Configuring SLA Thresholds 39
Configure AppSpeed Email Notifications 43
Viewing Events 44
6Troubleshooting Errors While Using AppSpeed 47
Virtual Machine Is Not Visible in the Inventory 47
Application Is Not Visible in the AppSpeed User Interface 48
AppSpeed Probe Deployment Shows In Progress But Deployment Failed 48
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Index 49
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About This Book
This book describes the user interface for the VMwarevCenter™ AppSpeed virtual machine.
Intended Audience
This book is intended for IT administrators who use AppSpeed to monitor the performance, usage, and
dependencies of multitier applications running across virtual and physical infrastructure.
This document is written to support VMware vCenter AppSpeed, running on vCenter Server.
This document assumes a basic understanding of VMware management and the VMware vSphere™ Client.
Document Feedback
VMware welcomes your suggestions for improving our documentation. If you have comments, send your
feedback to [email protected].
Technical Support and Education Resources
The following technical support resources are available to you. To access the current version of this book and
other books, go to http://www.vmware.com/support/pubs.
Online and Telephone
Support
To use online support to submit technical support requests, view your product
and contract information, and register your products, go to
http://www.vmware.com/support.
Customers with appropriate support contracts should use telephone support
for the fastest response on priority 1 issues. Go to
http://www.vmware.com/support/phone_support.html.
Support Offerings To find out how VMware support offerings can help meet your business needs,
go to http://www.vmware.com/support/services.
VMware Professional
Services
VMware Education Services courses offer extensive hands-on labs, case study
examples, and course materials designed to be used as on-the-job reference
tools. Courses are available onsite, in the classroom, and live online. For onsite
pilot programs and implementation best practices, VMware Consulting
Services provides offerings to help you assess, plan, build, and manage your
virtual environment. To access information about education classes,
certification programs, and consulting services, go to
http://www.vmware.com/services.
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AppSpeed Overview 1
VMware vCenter AppSpeed provides performance management and service-level reporting for services
running within virtual appliances. AppSpeed analyzes the traffic that flows between users, Web applications,
and back-end servers. This analysis provides visibility into multitier services. The analysis enables you to
rapidly identify performance problems that originate from inadequate resource allocation and service
problems.
AppSpeed probes capture ingoing and outgoing traffic servers that are running on hosts on which the probes
are deployed. This feature enables AppSpeed to monitor the real-time user experience for all transaction
requests, analyzing performance through all layers.
AppSpeed establishes baselines based on service behavior over time and compares real-time metrics to service-
level targets. In addition, AppSpeed maintains historical monitoring data that you can use to analyze trends
and for troubleshooting purposes. You can identify which component is responsible for a performance problem
and identify the likely solution. You can also configure AppSpeed to generate real-time events in response to
transaction-level performance and availability problems. Optionally, you can send email notifications when
events are generated.
AppSpeed includes a wide range of predefined viewing options to facilitate the analysis of performance data.
The predefined views incorporate different combinations of data, presented in tabular and graphical format.
Different sets of views are available when you select a server object, a service object, or a transaction object.
This chapter includes the following topics:
n“Access the AppSpeed User Interface,” on page 7
n“AppSpeed User Interface Overview,” on page 8
n“Navigating the AppSpeed Interface,” on page 8
Access the AppSpeed User Interface
You access AppSpeed from the VMware vSphere Client.
Prerequisites
Verify that the AppSpeed plug-in is enabled in the Plug-ins menu.
Procedure
1 In the VMware vSphere Client, click an object in the Inventory tree.
If an AppSpeed probe is deployed on the object, a new Services tab is added to the user interface.
2 Click the Services tab.
Data related to services that AppSpeed detects for the selected vSphere object appears.
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3 (Optional) In the Open AppSpeed in list, select either Browser or vSphere Client and click Go, to open
the AppSpeed user interface.
4 (Optional) In the VMware vSphere Client, click Home and in the Solutions and Applications area, click
the <AppSpeed_namespace> icon.
If you have more than one AppSpeed Server, a namespace will appear for each instance.
The AppSpeed user interface opens. By default, the AppSpeed Overview portal appears.
If you access AppSpeed by clicking an object in the vSphere Client inventory, the displayed data relates to the
selected object. If you access AppSpeed from the Solutions and Applications interface, the displayed data
relates to all the data on the selected AppSpeed Server.
What to do next
If you are accessing the AppSpeed user interface for the first time, you must install probes. See “Deploy an
AppSpeed Probe,” on page 30.
AppSpeed User Interface Overview
The AppSpeed user interface is categorized into modules. You access the modules by clicking their name on
the AppSpeed menu bar. You use different modules to perform different tasks.
Overview Portal Displays a series of portlets where you can quickly analyse the state of
AppSpeed Server. Each portlet contains one or more links that provide more
detail about an item.
Inventory Provides a list of servers or services that are running on AppSpeed Server. The
displayed data includes the state of each object, its throughput, number of hits
per second, and latency, communication protocol and creation time.
Mapping Provides a list of unmapped servers or services and data related to their latency,
hits, and throughput. From this module, you can manage your servers,
services, and deleted objects. You can also add or update SSL keys and define
SSL endpoints.
SLA & Events Displays the events log of the changes in states that deviate from the Service
Level Agreement. You can export the log as a CSV file and configure email
notification settings. See “View the Events List,” on page 44 and “Configure
AppSpeed Email Notifications,” on page 43. You can also access the Service
Thresholds data.
Administration Provides administrative functions, including deploying probes, and creating
and viewing support information. See Chapter 4, “AppSpeed
Administration,” on page 29.
Navigating the AppSpeed Interface
Using the AppSpeed navigation aids, you can access increasingly detailed levels of information about an object.
You can also move back and forth between pages, with the pages retaining the content they last had when you
navigated away from them.
Key Navigation Points
When you click on a module on the AppSpeed menu bar, a page on the page selection bar, or a link in a table,
breadcrumbs appear immediately under the AppSpeed menu bar to help you orient yourself in the application.
Breadcrumbs indicate your current location, relative to the AppSpeed application.
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You can click a breadcrumb to immediately jump to that page.
NOTE Breadcrumbs indicate your current location relative to the AppSpeed application, not necessarily the
way you navigated to that location.
If you click a link, other than a title in a menu bar or a breadcrumb, the specific target page of that link appears.
For example, if you click a service link in a portlet, the services page in the Inventory module appears.
Navigation History
When you use the Back and Forward buttons to move between pages, the settings of the page that you move
from are retained. For example, assume that you are looking at the Analysis view of a service and have selected
the Latency Breakdown tab. You move to the Events page in the SLA & Events module, then return to the
Analysis view of the service, using the Back button. The Latency Breakdown tab appears again.
The history of data that you select from drop-down menus is not retained. For example, if you change the time
frame when viewing data in the Latency Breakdown tab, that time frame is also applied to the page that appears
when you click the Back button.
Search Navigation
When you use the Search field to search, you can use the Back and Forward buttons to move between your
search results.
Chapter 1 AppSpeed Overview
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