ZYCOD ZX50 Manuale utente

ZX50

ZX50 IP

IP PBX

PBX

User's

User's Manual

Manual

The information contained in this document is subject to change at any time without

prior notification.Specifications of the product are subject to change at any time

without notice.If you want to learn more info about our product,please visit our web

www.zycoo.com .

ZX50

ZX50 Series

Series

Series IP

IP PBX

PBX

V1. 1 Editor:Yu 4

,June,2010

TABLE

TABLE OF

OF CONTENTS

CONTENTS

Chapter

Chapter 1

1 Brief

Brief

Brief Introduction

Introduction

Introduction ....................................................................................................

....................................................................................................

.................................................................................................... 3

Chapter

Chapter 2

2 Safety

Safety

Safety Notice

Notice

Notice ............................................................................................................

............................................................................................................

............................................................................................................ 4

Chapter

Chapter 3

3 ZX50

ZX50

ZX50 Specification

Specification

Specification ..................................................................................................

..................................................................................................

.................................................................................................. 5

3.1 Apearance&Model ........................................................................................................... 5

3.2 System Features .............................................................................................................. 5

3.3 Interface&Panel ................................................................................................................ 6

3.4 Default configuration ....................................................................................................... 7

3.5 Default Feature Key ........................................................................................................ 7

Chapter4

Chapter4 Login

in Home

Home

Home Page

Page

Page ...............................................................................................

...............................................................................................

............................................................................................... 8

Chapter

Chapter 5

5 Basic

Basic

Basic Configuration

Configuration

Configuration .............................................................................................

.............................................................................................

............................................................................................. 10

5.1 Configure Extensions .................................................................................................... 10

5.2 Trunk ................................................................................................................................

5.3 Outbound Routers ......................................................................................................... 13

Chapter

Chapter 6

6 Inbound

Inbound

Inbound Control

Control

Control ....................................................................................................

....................................................................................................

.................................................................................................... 15

6.1 Inbound Routers ............................................................................................................ 15

6.2 IVR (Interactive Voice Response) ............................................................................... 15

6.3 IVR Prompts ................................................................................................................... 16

6.4 Ring Groups ................................................................................................................... 17

Chapter

Chapter 7

7 Advanced

Advanced

Advanced Configuration

Configuration

Configuration .....................................................................................

.....................................................................................

..................................................................................... 19

7.1 Options ............................................................................................................................ 19

7.2 Voice mail ....................................................................................................................... 19

7.2.1 General Settings

.............................................................................................. 20

7.2.2 SMTP settings

.................................................................................................. 21

7.2.3 Email settings

................................................................................................... 22

7.3 Conferencing .................................................................................................................. 22

7.4 Music On Hold ................................................................................................................ 23

7.5 Music On Ringback ....................................................................................................... 24

7.6 Call Parking .................................................................................................................... 24

7.7 DISA Settings ................................................................................................................. 25

7.8 Follow Me ....................................................................................................................... 26

7.9 Paging and Intercom ..................................................................................................... 27

7.10 Monitor .......................................................................................................................... 28

7.11 Time Based Rules ....................................................................................................... 29

Chapter

Chapter 8

8 Status

Status

Status Display

Display

Display ........................................................................................................

........................................................................................................

........................................................................................................ 30

8.1 Monitor List ..................................................................................................................... 30

8.2 Call Logs ......................................................................................................................... 30

8.3 Register Status .............................................................................................................. 31

8.4 System Info ..................................................................................................................... 31

Chapter

Chapter 9

9 System

System

System Management

Management

Management ...........................................................................................

...........................................................................................

........................................................................................... 32

ZX50

ZX50 Series

Series

Series IP

IP PBX

PBX

V1. 1 Editor:Yu 4

,June,2010

9.1 Network and Country .................................................................................................... 32

9.2 DDNS&VPN .................................................................................................................... 32

9.2.1 DDNS Settings

................................................................................................. 32

9.2.2 VPN Settings

.................................................................................................... 33

9.3Time Settings .................................................................................................................. 33

9.3.1 NTP Settings

.................................................................................................... 34

9.3.2 Manual Time Setings

...................................................................................... 34

9.4 Management .................................................................................................................. 34

9.5 Backup ............................................................................................................................ 35

9.6 Upgrade .......................................................................................................................... 35

Chapter

Chapter 10

10 Operating

Operating

Operating Instruction

Instruction

Instruction ........................................................................................

........................................................................................

........................................................................................ 37

10.1 How to link the ZX50 IP PBX to the interwork ...................................................... 37

10.1.1 IP PBX behind the Router

............................................................................ 37

10.1.2 IP PBX behind the Modem

........................................................................... 37

10.2 How to log in the IP PBX system ........................................................................... 38

10.3 How to make a internal call ........................................................................................ 39

10.4 How to make an outbound call .................................................................................. 40

10.4.1 Make call via GSM trunk

.............................................................................. 40

10.4.2 Make call via VoIP trunk

............................................................................... 42

10.5 How to make an incoming call ................................................................................... 44

10.6 How to Set an incoming call to IVR based time rule .............................................. 44

10.7 How to link two ZX50 IPPBX in the same network ................................................. 48

10.8 How to link two IPPBX in different network ............................................................. 51

10.9 How to resolve problems about hearing only on one side .................................... 53

Chapter

Chapter 11

11 How

How

How to

to use

use

use Skype

Skype

Skype account

account

account in

in ZX50

ZX50

ZX50 ..................................................................

..................................................................

.................................................................. 55

11.1 Register for Skype Manager ...................................................................................... 55

11.2 Create a SIP Profile and buy a Channel Subscription ........................................... 55

11.3 Allocate Skype Credit to the SIP Profile .................................................................. 56

11.4 Configure your Skype for SIP certified PBX for outbound calls ........................... 57

11.5 Make an outbound call ............................................................................................... 58

11.6 Configure your Skype for SIP certified PBX for inbound calling .......................... 58

11.7 Set up a business account to test inbound calls from people with Skype .......... 58

11.8 Make a test inbound call from Skype ....................................................................... 59

11.9 Assign an Online Number to receive calls from landlines and mobile phones .. 59

11.10 Make a test inbound call from a landline or mobile phone ................................. 59

ZX50

ZX50 Series

Series

Series IP

IP PBX

PBX

V1. 1 Editor:Yu 4

,June,2010

Chapter

Chapter 1

1 Brief

Brief

Brief Introduction

Introduction

Thank you for your purchasing t he ZX50 series of IP PBX .The all-in-one ZX50 IP PBX

can not only provide the traditional basic PBX features(call hold,call forwarding,call

waiting and so on)as well as enhanced features such as visual voice mail,music on

hold ,and auto attendant.In addition,the ZX50 IP PBX supports innovative functionality like

private VoIP networking,remote access,superior VoIP voice quality with advanced audio

processing,and the revolutionary ability to traverse a NAT and firewall.With Zycoo VoIP

solutions,SMEs can quickly deploy VoIP networks to connect multiple branch locations

over the Internet without the need to change the current equipment or dial plan.By using

the ZX50 IP PBX ,an SME can take advantage of the VoIP services provided by the

ITSPs(Internet Telephony Service Providers)or traditional telephony services,reduce

intra-company telephony expenses,and allow VoIP remote access anywhere via the

internet.

ZX50

ZX50 Series

Series

Series IP

IP PBX

PBX

V1. 1 Editor:Yu 4

,June,2010

Chapter

Chapter 2

2 Safety

Safety

Safety Notice

Notice

Please read the following safety notices before installing or using this IP PBX . They are

crucial for a safe and reliable operation of the device.

Please use the external power supply which is included in the package. Other power

supplies may cause damage to the device , affect the performance or induce noise.

Before using the external power supply in the package, please check with residential

power voltage. Inaccurate power voltage may cause fire and damage.

Please do not damage the power cord. If power cord or plug is impaired, do not use it,

otherwise, it may cause fire or electric shock.

The plug-socket combination must be accessible at all times because it serves as the

main disconnecting device.

Do not drop, knock or shake it. Rough handling can break internal circuit boards.

Do not install the device in places where there is direct sunlight. Also do not place the

device on carpets or cushions. It may cause fire or breakdown.

Avoid expos ing the device to high temperature, below -1 0 ° C or high humidity. Avoid

wetting the unit with any liquid.

Do not attempt to open it. Non-expert handling to the device could damage it. Consult

your authorized dealer for help, or else it may cause fire, electric shock or breakdown.

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe

it with soft cloth that has been slightly dampened in a mild soap and water solution.

When lightning, do not touch power plug or phone line, it may cause an electric

shock.

Do not install this device in an ill-ventilated place.



You

are in a situation that could cause bodily injury. Before you work on any

equipment, be aware of the hazards involved with electrical circuitry and be familiar

with standard practices for preventing accidents.

ZX50

ZX50 Series

Series

Series IP

IP PBX

PBX

V1. 1 Editor:Yu 4

,June,2010

Chapter

Chapter 3

3 ZX50

ZX50

ZX50 Specification

Specification

3 .1

.1 Apearance&Model

Apearance&Model

ZYCOO ZX50 Series IPPBX product line include

ZX50-A4,ZX50-A8,

ZX50-A4,ZX50-A8, ZX

ZX 50-AG42

50-AG42

50-AG42 ,

ZX 50-G

50-G

50-G 4

4,ZX50-AE41,

ZX50-AE41,

so far, since they have almost the same software and structure so

we will use ZX 50-AG42 as the demo unit on this article.

3.2

3.2 System

System

System Features

Features

ZX50 series of IPPBX is a n embedded ippbx based on industry standard for

Home&SMEs, which is not only a PBX, but also as a voice mail Server, IVR server,

conferencing server . With excellent echo cancellation function, it can meet most of the

customers

’

requir e ment.

Up to 30 concurrent calls.

Above 100 registers

Configuration by Web

Built-in SIP/IAX Server

Build in Voice Mail Server

Codec: G.711-Ulaw, G.711-Alaw, G.726, G.729, GSM, SPEEX

SIP/IAX Extensions(connect with IP Phone)

Zap Extensions(connect with Analog Phone

Call Forward / Call Hold / Call Transfer / Call Waiting / Caller ID

Flexible Dial Plan

Ring group

Conference Room

IVR and Auto attendand

Multimedia Music On Hold and Ring Back

Call Monitoring

DISA setting

Call parking

Model

FXS

FXS FXO

FXO

FXO GSM

GSM

GSM E1

ZX50-A4

A404

A422

2 2

ZX50-A8

A808

A826

2 6

ZX50-AG42

AG4204

4 2

AG4222

2 2 2

ZX50-G4

ZX50-G4 G4

ZX50-AE41

AE4104

4 1

AE4122

2 2 1

ZX50

ZX50 Series

Series

Series IP

IP PBX

PBX

V1. 1 Editor:Yu 4

,June,2010



Call Paging and intercom



Follow me Setting



Call Logs check and download



Support IP Phone with Key function



BLF(Busy Lamp Field)



Static/DHCP/PPPoE network access



System backup and store



Set system time manually



VPN Client (support N2N)



DDNS Client (support Dyndns.org)



Codec Negotiation/Echo cancelation/VAD.etc



FAX

T.38

3.3

3.3 Interface&Panel

Interface&Panel

Here,we take ZX50-G4 as the sample to show the interface and the indicators at the

back and frond panel.

1) Back panel

4 * GSM Antenna

2 * Network Interface (RJ45)



1 * Power port （DC 12V 2A ）

1 * Reboot Button

2) Frond Panel

ZX50

ZX50 Series

Series

Series IP

IP PBX

PBX

V1. 1 Editor:Yu 4

,June,2010

Mark

Mark Function

Function

Function Status

Status

Status Description

Description

PWR Power Status

On Power On

Off Power Off

SYS System Status

On System working

Off System Failed

WAN WAN interface Status

Wink Data exchanging

Off No Data exchanging

LAN LAN Interface Status

Wink Data exchanging

Off No Data exchanging

G1~G4 GSM Modules Status

Red GSM channel

Off Failed

*1-4 Analog Modules Status

Green FXS channels

Red FXO channels

Off Failed

3) Hardware

32bit embedded RISC DSP

1G Onboard Nand Flash

128M Onboard SDRAM

4) environmental requirements:

temperature: -10 ° C -45 ° C

Storage temperature: -30 ° C -65 ° C

humidity: 10-80% no dew

Power: AC 100~240V

5) Packing List

IPPBX 1 Unit

GSM Antennas 4 Unit

Power Adapter 1 Unit

3.4

3.4 Default

Default

Default configuration

configuration

1. WAN port IP address: http:// 192.168.1.100 :9999

2. LAN port IP address: http://192.168.10.100:9999

3. LAN port super IP: 169.254.1.254/255.255.0.0

4. W eb GUI username: admin

5. W eb GUI password: admin

3.5

3.5 Default

Default

Default Feature

Feature

Feature Key

Key

1. Press ‘ **11

’

Playback the IP Address of WAN port

2. Press ‘ **12

’

Playback the IP Address of LAN port

3. Press ‘ 600 ’ Get into the Voicemail Box

4. Press ‘ 900 ’ Get into the Meeting

5. Press ‘ # ’ Blind Transfer

6. Press ‘ *2 ’ Attended Transfer

7. Press ‘ * ’ Disconnect Call

ZX50

ZX50 Series

Series

Series IP

IP PBX

PBX

V1. 1 Editor:Yu 4

,June,2010

Chapter4

Chapter4 Login

in Home

Home

Home Page

Page

After connect ing the IP PBX to the local area network. Launch the web browser on a

computer which is in this local area network. Enter the IP address for the system ( WAN

port IP address http://

http://

http:// 192.168.1.100

192.168.1.100

192.168.1.100 :9999

:9999

:9999 ,

,LAN port IP address http://

http://

http:// 192.168.10.100

192.168.10.100

192.168.10.100 :

9999

9999 ) . The start web page will appear like this:

Enter Username and password (default username is admin

admin

admin , password is admin

admin

admin ), then

click “ login ” . Once the login is success ful, the home page will be display:

Noted:

Noted: you have to add a network segment same with the W AN ports if you r PC is not at

192.168.1. XXX .

W ith the zycoo GUI, you can configure extensions, conference, voicemail, Dial Plan and

etc. Each page of the GUI has three columns:

ZX50

ZX50 Series

Series

Series IP

IP PBX

PBX

V1. 1 Editor:Yu 4

,June,2010

The left column present all the options tab that you can program the system. Click the

tab to go to sett ing page of different option s .

The middle column contains the primary content for each page.

The right column of the user interface contains Tooltips. This area provides brief

description for any options of the GUI

The home page is used for logout, Reboot and Factory Defaults.



L og out :

log out the zycoo GUI.



Reboot: Reboot the IP PBX system



Factory Defaults: Restore all settings to factory default.



Activate change: Made the change active for the current config uration after you

make a configuration on some page.

Altri manuali per ZX50

Indice

Altri manuali ZYCOD Centralino

ZYCOD

ZYCOD ZX50 Manuale utente

Manuali Centralino popolari di altre marche

Allo.com

Allo.com Nano 2 Manuale utente

Panasonic

Panasonic KX-TDA100BX Manuale utente

LV switch

LV switch IPPBX800 Manuale di istruzioni

Edge-Core

Edge-Core VST3305 Manuale utente

Panasonic

Panasonic KX-T7625 - Digital Proprietary Speakerphone 24... Manuale utente

Rauland-Borg

Rauland-Borg Telecenter IV Manuale utente

Grandstream Networks

Grandstream Networks UCM6208 Manuale utente

ATCOM

ATCOM IPPBX IP02 Manuale utente

Panasonic

Panasonic KX-TVS50 - 2 Port Voicemail System Manuale utente

bintec elmeg

bintec elmeg elmeg hybird 600 Manuale utente

Panasonic

Panasonic KX-NS300 Manuale utente

MCK

MCK EXTender PBXgateway Manuale utente

Panasonic

Panasonic KX-NS300CN Manuale del proprietario

NEC

NEC SL1000 Manuale utente

Epygi

Epygi Quadro Quadro 2xi Manuale utente

SMC Networks

SMC Networks TigerVoIP SMCPBX10 Manuale utente

AGFEO

AGFEO AC 14 analog Manuale utente

Nortel

Nortel QSY22 Manuale utente