2.1. Troubleshooting
Q: After installing network card my NAS won’t start. What’s wrong?
A: Please follow the steps below to resolve this issue:
1. Check if the LED indicators, system buzzer, and LCD display panel are operating normally.
2. If your NAS is unable to recognize the network card or cannot be started up properly, please check that
you have used network card that is compatible with the system. Also, please reinstall the network card in
order to confirm that it has been installed properly.
3. If your NAS still does not operate normally, please remove the newly installed network card, and then
restart the NAS to see if it is able to operate normally.
4. If the previous steps have not solved your problem, please contact your local dealer or ASUSTOR
customer service.
2.2. Contact ASUSTOR Technical Support
Contact us:
1. Email: support@asustor.com
2. Online Support Form: https://www.asustor.com/service/online_support
3. ASUSTOR Online Community: https://forum.asustor.com/
