AVer EVC Manuale utente

AVer EVC

Quick Installation Guide

Package Contents

1 2

1. Main System

2. Camera

3. Microphone

4. Remote Control

5. Power Adapter

6. Power Cord

7. VGA Cable

8. Mini Din 8 pin MIC Cable

9. HDMI Cable

10. Camera Cable

11. RJ-45 Cable

12. Warranty Card

13. Quick Installation Guide

14. AAA Batteries

15. Back Panel Label

Layer 1 Layer 2 Layer 3 Layer 4

12 13 14 15 6 7 8 9 10 11

Accessory pack

Cables

Camera, Microphone,

Remote and adapter

Main system

Connection Diagram

Power adapter

Power cord

Wall outlet

RJ-45 cable

RJ-45 wall jack

MIC cable

MIC

HDMI monitor

HDMI cable

VGAcable VGAcable 3.5mm

Audio cable

LCD TV

AUDIO IN R

AUDIO IN L

3.5mm to

RCAcable

LCD/DLPprojector

LCD monitor / LCD TV

Camera cable

Camera

Laptop Desktop

USB

Put back panel label on main system

Network Quick Setup Guide

Default IP address: 192.168.0.1.

Please change your EVC’s IP address at the start.

There are three possible setup scenarios for most video conferencing users, if yours is:

1. Public IP Configuration (Outside of Firewall).

2. Private IP Configuration (Behind Firewall with Port Forwarding). Please refer to the following table “EVC

H.323 Related Port Usage for Firewall Setup” for your firewall Port forwarding setup.

3. H.460 Gatekeeper with Firewall Traversal. Please refer to the following table “EVC H.323 Related Port

Usage for Firewall Setup “for your firewall Port forwarding setup.

EVC H.323 Related Port Usage for Firewall Setup

(Please set the following ports in port forwarding in your firewall before start installing your EVC)

Port Function Type

1719 Gatekeeper UDP

1720 H.323 Call setup TCP

30000 ~ 30019

Signaling and control for audio, call,

video, and data/FECC

TCP and UDP

80 HTTP Interface (WebTool) TCP

24 Telnet TCP

5060 SIP TCP and UDP

Scenario 1 – Public IP Configuration(Outside of Firewall)

Your EVC is connecting directly to the internet.

EVC Internet

1. From the remote press “Home”-> “ ” ->

“Setting”.

2. Press “ ” -> “Network”.

3. Press “LAN Configuration (IPv4)”.

4. And In the drop-down list “Obtain IP address”,

choose “Static IP”.

5. Manually input the “IP address”, “Subnet Mask” and

“Default Gateway”.

6. Select “Apply” and press (Enter).

7. Press “Home” on the remote to return to the home

menu.

8. Press the (Call) button on the remote and you

are ready to make your first call.

Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding)

Your EVC is connecting to the internet through a firewall.

EVC Firewall Internet

1. From the remote press “Home”-> “ ” ->

“Setting”.

2. Press “ ” -> “Network”.

3. Press “LAN Configuration (IPv4)”.

4. And In the drop-down list “Obtain IP address”,

choose “Static IP”.

5. Manually input the “IP address”, “Subnet Mask” and

“Default Gateway”.

6. Select “Apply” and press (Enter).

7. Press (Back) on the remote to return to previous

menu. (If you have H.323 ALG enabled, skip to step

10).

8. In the same page, go to “Firewall” and press (Enter).

9. Select “ON” in the NAT check box and enter the IP

address in the “NAT Public (WAN) address” field.

10. Press the “Home” button on the remote to return the

home menu.

11. Press the Call button on the remote and you are

ready to make your first call.

Scenario 3 – H.460 Gatekeeper with Firewall Traversal

Your EVC is connecting to the internet through a firewall and you have a Gatekeeper outside the firewall.

EVCFirewall Gatekeeper Internet

1. From the remote press “Home”-> “ ” ->

“Setting”.

2. Press “ ” -> “Network”.

3. Press “LAN Configuration (IPv4)”.

4. And In the drop-down list “Obtain IP address”,

choose “Static IP”.

5. Manually input the “IP address”, “Subnet Mask” and

“Default Gateway”.

6. Select “Apply” and press (Enter).

7. In the same page, go to “Gatekeeper” and press

(Enter).

8. Enter the IP address of your Gatekeeper in the

“Gatekeeper IP address” field and enable the “Use

Gatekeeper” check box.

9. Enable the “Enable H.460 firewall traversal” option.

10. Press the “Home” button on the remote to return the

home menu.

11. Press the (Call) button on the remote and you

are ready to make your first call.

Troubleshooting

1. Make sure you have changed your default IP address. The default IP address is 192.168.0.1, in order not to

conflict with other devices in the same LAN, please change your IP address at the start.

2. Video conference call is established but no video or voice.

-If you are connecting to AVer EVC with firewall, make sure you have done the port forwarding

correctly. For non H.323 ALG firewall, please set the NAT configuration and the WAN IP address on

AVer EVC system is entered.

-We suggest having a fixed public IP address for AVer EVC system. With Dynamic public IP address, it

will change after a certain period which depends on your local ISP.

-There is a routing issue if you installed two AVer EVC systems sharing one public IP address.

3. Unable to connect to other Video Conferencing systems.

-Check to see if you dial the correct IP address.

-Ensure the power status of the device from the other site is on.

-Verify if the firewall blocks the inbound traffics from the other site.

-Verify if the other site rejected your Video Conferencing call.

4. Unable to see the OSD.

-Check to see if your cable is connecting correctly.

-Make sure your system and display are well-connected and then reboot your system. (Your display

should be switched on before you reboot your system).

5. Cannot open WebTool by IE9 and IE 10.

1. Click (Tools) in IE.

2. Select “F12 developer tools”.

3. Change Document Mode to Internet Explorer 9

standards.

4. Disable intranet sites in Compatibility View. Go to

“Tools” “Compatibility view settings”.

5. Unclick the checkbox “Display intranet sites in

Compatibility View” and then click “Close”.

For more information, please visit and download EVC user manual at our website http://www.aver.com.

P/N:300AV2C1-DVB

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