Blocks RD50 Manuale utente

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2 - 34

38 - 71

Contents

Safety Information

Hazards

Introduction 13

Components Layout

Specifications

Unboxing 15

What’s in The Box

Hardware Installation

Slicer Software 19

Instalation

Operation 21

Touchscreen

Calibration

Z Calibration

X Y

Calibration

Load Filament

Preparing a Print

Load Model

Print Preview

Starting a Print

During the Print

Remove the Print

Remove the Support

Maintenance 31

Cleaning the Nozzle

Firmware Update

Axis Lubrification And

Cleaning 32

Belt Tensioning

Cleaning and Maintenance of the Extruder

Switch Print Core

Troubleshooting 34

Safety and Compliance 11

Warranty 3

Disclaimer 2

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־ֿ Disclaimer

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User Manual BLOCKS RD50

־׀ Warranty

The manufacturer’s (BLOCKS) warranty (herein referred to as the “Warranty”) is provid-

ed by Dualtech LDA (herein referred to as BLOCKS) for the Purchaser (herein

referred to as the “User”) of the 3D printer ¨%ד׎ (herein referred to as the “Product”).

This warranty card provided with the product is subject to the following terms and

conditions. Ser-vice under this warranty is provided by BLOCKS and / or Authorized

1. Warranty Period of the Product

BLOCKS is obliged to guarantee to the consumer that the equipment delivered is in

conformity with the contract of purchase and sale for a period of three years for the

individual customer and one year for the corporate client from the date when the

ȯȲȌƮɐƧɈɩƊȺ˛ȲȺɈȯɐȲƧǘƊȺƵƮƦɯɈǘƵƵȁƮƧɐȺɈȌǿƵȲخXȁɈǘƵƵɨƵȁɈȌǏȲƵȯǶƊƧƵǿƵȁɈȌǏɈǘƵ

equipment, the replacement equipment shall have a warranty period of three years for

the individual customer and one year for the corporate client from the date of deliv-

ery. For more information on your rights as a consumer you can consult the European

Consumer Center website. If proof of purchase is not supplied with the product,

the start of the warranty period will be considered the date of manufacture of the

product, registered by BLOCKS.

14 day term

The consumer has 14 days to change his mind and cancel the order of the equipment.

This applies to products purchased by telephone, fax, mail and via Internet. The 14-day

period begins on the day the consumer receives the equipment. For the purposes of

this, it is considered unequivocal the declaration in which the consumer communi-

cates, in his words, the decision to terminate the contract, namely by email sent to

info@blockstec.com and letter sent to Avenida Quinta Grande nº30L, Alfragide, 2610-

161 Amadora, Portugal - In this case, the consumer must, within 14 days of the date

ȌȁɩǘǞƧǘǘƵǘƊȺȁȌɈǞ˛ƵƮǘǞȺƮƵƧǞȺǞȌȁɈȌɈƵȲǿǞȁƊɈƵɈǘƵƧȌȁɈȲƊƧɈةȲƵɈɐȲȁȌȲƮƵǶǞɨƵȲɈǘƵ

equipment to BLOCKS or the dealer where he has purchased the equipment, running

at their own expense the return costs. The consumer may be held liable for the depre-

ciation of the equipment if the manipulation carried out to inspect the nature, charac-

teristics and operation of the equipment exceeds the handling that is usually allowed

in a commercial establishment.

Statutory Guarantees:

This warranty is given independently of any statutory warranty that may apply in

the country of purchase and does not affect or limit such statutory warranty in any

manner whatsoever.

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User Manual BLOCKS RD50

2. General

m!j²ɩƊȲȲƊȁɈȺɈȌɈǘƵ˛ȁƊǶƧȌȁȺɐǿƵȲـƊȺƮƵ˛ȁƵƮƦɯǶƊɩفɈǘƊɈ m!j²ƵȱɐǞȯǿƵȁɈ

will not be defective in material and workmanship after the date of purchase provid-

ed that it is installed and used correctly and in accordance with your instructions.. If

ǶȌƧǲȺǞȺȁȌɈǞ˛ƵƮȌǏƊȁɯƮƵǏƵƧɈȺƮɐȲǞȁǐɈǘƵɩƊȲȲƊȁɈɯȯƵȲǞȌƮة m!j²ǞȺȲƵȺȯȌȁȺǞƦǶƵǏȌȲ

repairing or replacing, at its own option, equipment that has been proven to be defec-

tive. Replacement products may be new or performance equivalent to new ones. The

Warranty does not cover bundled accessories, which were delivered together with the

Product such as: power cables, bag, sd card, spatula, etc.

This Warranty applies only if the Product was newly manufactured on the Date of Pur-

chase and not sold as used, refurbished or manufacturing seconds. Please keep the

original purchase invoice and this warranty card for future service request.

This Warranty does not include failure caused by improper installation, operation,

ƧǶƵƊȁǞȁǐ ȌȲ ǿƊǞȁɈƵȁƊȁƧƵة ƊƧƧǞƮƵȁɈة ƮƊǿƊǐƵة ǿǞȺɐȺƵة ƊƦɐȺƵة ȁȌȁٌ m!j²ǿȌƮǞ˛ƧƊ-

tions to the product, any software programs, normal wear and tear or any other event,

act, default or omission outside BLOCKS’ control. For further details, see section 6 of

this WarrantyCard.

All components that a BLOCKS Support Center repaired or replaced will be under will

be warranted for the remaining duration of the original components , but not less than

ɈǘȲƵƵ ǿȌȁɈǘȺخ ÀǘƵ ªƵȯƊǞȲ !ƵȁɈƵȲ ǿƊɯ ɐȯǶȌƊƮɈǘƵǶƊɈƵȺɈ˛ȲǿɩƊȲƵخ m!j²ɩǞǶǶ ȁȌɈ

restore or will not transfer any data or software from the original storage media (ie. SD

memory card) Product. If the Product is repaired, all user generated data may be per-

manently deleted.

BLOCKS does not guarantee that the operation of the equipment is uninterrupted or

error-free. If BLOCKS can not repair or replace within a reasonable period any equip-

ǿƵȁɈǞȁƊƧƧȌȲƮƊȁƧƵɩǞɈǘɈǘƵƧȌȁƮǞɈǞȌȁȺȯƵƧǞ˛ƵƮǞȁɈǘƵɩƊȲȲƊȁɈɯةɈǘƵƧɐȺɈȌǿƵȲɩǞǶǶƦƵ

entitled to a refund of the purchase price once the equipment has been returned.

In order to activate the warranty of Blocks products, the purchaser must submit a writ-

ten complaint, in the form of registered letter or e-mail, describing the defect, adding

any additional information he deems relevant (eg photographs, videos, etc.). ) this in-

formation should be submitted to info@blockstec.com and to the address Avenida da

Quinta Grande nº30L, Alfragide, 2610-161 Amadora, Portugal - together with a copy of

the commercial invoice, to be effected within the therm of 2 months from the date

the fault was detected, still within the warranty period. If the equipment has been pur-

chased from a Blocks dealer, this claim must be sent directly to the point of sale where

the Blocks product was purchased, with a copy to info@blockstec.com and to the ad-

dress Avenida da Quinta Grande nº30L, Alfragide, 2610-161 Amadora, Portugal.

־׀ Warranty

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User Manual BLOCKS RD50

In the event that the damaged equipment has been discontinued, a full or partial re-

fund of its sale price will be made, depending on the state in which it is found, and

upon return of the defective equipment.

This limited warranty does not affect the rights of consumers contained in mandatory

local laws, such as Decree-Law 67/2003 of 8 April, as amended by Decree-Law 84/2008

of 21 May. For more information on your rights as a consumer you can consult the Eu-

ropean Consumer Center’s website at https://cec.consumidor.pt/.

If the Product is under Warranty, You hereby agree to transfer the ownership of replaced

defective parts and such parts shall automatically become the property of BLOCKS.

3. Software Support

Any software delivered with the Product is provided “as-is”. BLOCKS does not guaran-

tee uninterrupted or error-free operation of any software provided with the Product.

This warranty covers the hardware of the Product. BLOCKS will provide technical sup-

port for the Product’s preinstalled software only when it concerns the proper function-

ing of the hardware. For other problems with the software, we advise You to review the

user manuals, the BLOCKS support web site and/or other online resources.

4. LCD LED defect policy

(ƵȺȯǞɈƵɈǘƵǘǞǐǘƵȺɈȯȌȺȺǞƦǶƵȺɈƊȁƮƊȲƮȺةɈǘƵǞȁɈȲǞƧƊɈƵǿƊȁɐǏƊƧɈɐȲǞȁǐȌǏɈǘǞȁ˛ǶǿɈȲƊȁ-

sistor screen (LCD LED) may still produce slight visual imperfections. These visual im-

perfections do not impair the performance of Your Product. However, BLOCKS will pro-

vide the Warranty service for Your BLOCKS Product’s LED LCD.

5. Customer responsibility

The BLOCKS warranty is valid under the following conditions when using the product:

Ɗخ ªƵƊƮɈǘƵɐȺƵȲǿƊȁɐƊǶ˛ȲȺɈƊȁƮɐȺƵɈǘƵ§ȲȌƮɐƧɈȌȁǶɯƊƧƧȌȲƮǞȁǐɈȌɈǘƵɐȺƵȲǿƊȁɐƊǶخ

Ʀخ ǏɈƵȲ˛ȁǞȺǘǞȁǐɯȌɐȲɩȌȲǲƮȌȁȌɈǶƵƊɨƵɈǘƵ§ȲȌƮɐƧɈƧȌȁȁƵƧɈƵƮɈȌɈǘƵȯȌɩƵȲخ²ȌǿƵ

electrical items are not designed to be left connected to the power supply for extended

periods of time.

c. Periodically back up your data stored on the Product (ie. SD memory card).

d. Keep the original packaging. In case the Product needs to be returned for repair,

original packaging provides a better protection for the Product during transportation.

e. Do not use external devices to change the characteristics of the product.

Ǐخ (ȌȁȌɈɈǘȲȌɩɈǘƵȯȲǞȁɈƵȲةƮȌȁȌɈǲƵƵȯǞɈƧǶȌȺƵɈȌ˛ȲƵȺȌɐȲƧƵȺƊȁƮȯȲƵɨƵȁɈƊȁǞǿƊǶȺ

from contacts with it. This can cause failure of the device and invalidate the warranty.

g. Do not leave the device unattended.

h. Do not interfere in the product beyond what is provided in instructions and hints

indicated at www.blockstec.com in the dedicated Support section, as well as in the in-

structions and hints provided during contacts with the maintenance department. This

can cause failure of the device and invalidate the warranty.

i. Please check the manual and the BLOCKS support website for troubleshooting

solutions, before contacting the customer service.

־׀ Warranty

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User Manual BLOCKS RD50

־׀ Warranty

When contacting BLOCKS Customer Service please follow the following guidelines:

a. Before contacting BLOCKS technical support, ensure that You have the Product

in front of You and that it is turned on, if feasible. Please also be ready to provide the

Product’s serial number, the model name and proof of purchase.

b. Technical support email can be found at http://www.blockstec.com.

c. You will be requested by BLOCKS to perform some of the Product’s troubleshoot-

ing tasks or actions, which may include the following:

i. Installing updates, patches or service packs. For this it is advised to have a com-

puter near you during the time of the call.

ii. Formatting data carrier (ie . SD memory card)

iii. Performing other reasonable activities requested by BLOCKS, which will assist in

identifying or resolving the problems.

d. If the problem is not solved remotely, you will have to return the Product to an

BLOCKS Repair Center (this process is called“RMA”).

e. Describe the problem clearly and completely on the RMA request form.

f. Enclose a copy of this completed warranty card and a copy of Your sales invoice/

receipt detailing the purchase of Your Product. (Please note: BLOCKS reserves the right

to request the original documents.) If You do not provide the requested documents for

warranty validation then the manufacture date of the Product as recorded by BLOCKS

will be deemed to be the start of Warranty Period.

g. Ensure that You have fully backed up all the data stored on Your Product and re-

ǿȌɨƵƮƊȁɯȯƵȲȺȌȁƊǶةƧȌȁ˛ƮƵȁɈǞƊǶةȌȲȯȲȌȯȲǞƵɈƊȲɯǞȁǏȌȲǿƊɈǞȌȁƦƵǏȌȲƵƊȁɯȺƵȲɨǞƧƵȯȲȌ-

cess is started. You agree that BLOCKS may delete any data, software, or programs

installed on the Product without restoring them. BLOCKS shall not be held liable for

the permanent loss, damage, or misuse of your data.

h. Pack the Product in safe and stable packaging. The original packaging may be

useful for this purpose. In any case, the packaging should meet the following require-

ments

Ǟخ ÇȺƵƊȲǞǐǞƮƦȌɮɩǞɈǘ˜ƊȯȺǞȁɈƊƧɈخ

ii. Remove any labels, hazardous materials indicators, and other previous shipment

markings on the box that are no longer applicable.

iii. Wrap all items separately.

iv. Use adequate cushioning material.

v. use strong tape designed for shipping.

vi. Do not use string or paper over-wrap.

vii. Use a single address label that has clear, complete delivery and return informa-

tion.

viii. Place a duplicate address label inside the package

Ǟɮخ §ǶƵƊȺƵƮȌȁȌɈȺƵȁƮǞȁƊȁɯɈǘǞȁǐƦɐɈɈǘƵ§ȲȌƮɐƧɈǞɈȺƵǶǏɐȁǶƵȺȺȺȯƵƧǞ˛ƧƊǶǶɯȲƵȱɐƵȺɈ-

ed by BLOCKS. Please remove any accessories as well as any removable storage devices

ȺɐƧǘƊȺǿƵǿȌȲɯƧƊȲƮȺةƮǞȺƧȺة˜ƊȺǘƮȲǞɨƵȺةǏȲȌǿɈǘƵ§ȲȌƮɐƧɈخ m!j²ȺǘƊǶǶǘƊɨƵȁȌǶǞƊ-

bility for the loss, damage or destruction of accessories or removable storage devices,

unless they are caused by willful or gross negligent acts by BLOCKS.

׆خ yȌɈǞ˛ƧƊɈǞȌȁȌǏƮƵɨǞƧƵǿƊǶǏɐȁƧɈǞȌȁƊȁƮÀǞǿƵȌǏ²ƵȲɨǞƧƵ

If a service request is necessary, End User must contact BLOCKS and the technical sup-

port team will provide the following steps for the End-User to follow in order to provide

the best technical support.

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User Manual BLOCKS RD50

־׀ Warranty

Time of service is normally 30 civil days counted from the receipt of the serviced Prod-

uct to the shipment to the End User. However, Execution time may be extended during

the holiday period, or due to the lack of components to perform the repair. The repair

period may also be dependent on the customer’s decision regarding servicing.

Post-warranty service follows the same time table of regular service under warranty.

7. Exclusions from this limited Warranty Service

BLOCKS does not warrant uninterrupted or error-free operation of this Product. The

warranty only covers technical hardware issues during the warranty period and in nor-

mal use conditions. It does not apply to software issues or customer induced damages

or circumstances such as but not limited to:

1. The Product in question was purchased directly from BLOCKS or any of its resellers;

2. The Product was not sold as used, refurbished or defective;

3. The assembly, installation, use and maintenance procedures have been performed

in accordance with the assembly manual and / or user manual provided with the Prod-

ɐƧɈƊȁƮƊɨƊǞǶƊƦǶƵǏȌȲƮȌɩȁǶȌƊƮƊɈɈǘƵȺȯƵƧǞ˛ƧȯƊǐƵȌǏƵƊƧǘ ǶȌƧǲȺ§ȲȌƮɐƧɈƊɈɩɩɩخ

blockstec.com;

ׄخ ÀǘƵ§ȲȌƮɐƧɈǘƊȺȁȌɈƦƵƵȁɈƊǿȯƵȲƵƮɩǞɈǘةȲƵȯƊǞȲƵƮƊȁƮشȌȲǿȌƮǞ˛ƵƮƦɯȁȌȁٌƊɐɈǘȌȲ-

ized personnel;

5. The serial number of the Product, components or accessories has been altered,

canceled or removed;

6. Obsolescence;

7. Damage(accidental or otherwise) to the Product that does not impact the Prod-

uct’s operation and functions, such as without limitation to rust, change in color, tex-

ɈɐȲƵȌȲ˛ȁǞȺǘةɩƵƊȲƊȁƮɈƵƊȲةƊȁƮǐȲƊƮɐƊǶƮƵɈƵȲǞȌȲƊɈǞȌȁخ

׈خ (ƊǿƊǐƵɈȌɈǘƵ§ȲȌƮɐƧɈƧƊɐȺƵƮƦɯɩƊȲةɈƵȲȲȌȲǞȺǿة˛ȲƵةƊƧƧǞƮƵȁɈةȁƊɈɐȲƊǶƮǞȺƊȺɈƵȲة

intentional or accidental misuse, abuse, beglect, or improper maintenance, and use

under abnormal conditions;

9. Damage to the Product caused by an external electrical fault or any accident;

10. Fraud, theft, unexplained disappearance, or willful act;

11. Unusability of or damage to the Product caused by contamination with hazardous

substances, diseases, vermin, or radiation;

12. No utility or damage to the Product caused by interference in the electronic sys-

tem of the Product;

13. Normal wear and tear of parts or consumable parts such as the hotend (nozzle,

heatblock, thermistor, heater, heatbreak), fans, bearings, PTFE bowden tube, work plat-

ǏȌȲǿةƊȁƮ˛ɈɈǞȁǐȺس

14. Inadequate maintenance of the equipment;

ׁׅخ ÇȺƵȌǏ ȯƊȲɈȺةȯƵȲǞȯǘƵȲƊǶȺȌȲǿȌƮǞ˛ƧƊɈǞȌȁǲǞɈȺɈǘƊɈ ƊȲƵȁȌɈȯȲȌƮɐƧƵƮȌȲȲƵƧȌǿ-

mended by Blocks;

ׁ׆خ ÇȁƊɐɈǘȌȲǞɹƵƮǿȌƮǞ˛ƧƊɈǞȌȁȌȲǿǞȺɐȺƵȌǏƵȱɐǞȯǿƵȁɈس

ׇׁخ ȯƵȲƊɈǞȌȁȌǏɈǘƵƵȱɐǞȯǿƵȁɈȌɐɈȺǞƮƵɈǘƵȯɐƦǶǞȺǘƵƮƵȁɨǞȲȌȁǿƵȁɈƊǶȺȯƵƧǞ˛ƧƊɈǞȌȁȺ

for the equipment; or

18. Inadequate maintenance procedures, improper cleaning, and mechanical and

chemical damage caused by removal of prints or preparation of the installation site.

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User Manual BLOCKS RD50

־׀ Warranty

BLOCKS is not responsible for direct, special, incidental or consequential damages re-

sulting from any breach of warranty or condition, or under any other legal theory, in-

cluding but not limited to loss of use; loss of revenue; loss of actual or anticipated prof-

ǞɈȺـǞȁƧǶɐƮǞȁǐǶȌȺȺȌǏȯȲȌ˛ɈȺȌȁƧȌȁɈȲƊƧɈȺفسǶȌȺȺȌǏɈǘƵɐȺƵȌǏǿȌȁƵɯسǶȌȺȺȌǏƊȁɈǞƧǞȯƊɈƵƮ

savings; loss of business; loss of opportunity; loss of goodwill; loss of reputation; loss

of, damage to or corruption of data; or any indirect or consequential loss or damage

whatsoever caused including the replacement of equipment and property, any costs of

recovering or reproducing any data stored on or used with the Product.

TO THE EXTENT PERMITTED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLU-

SIVE, AND NO OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, ARE EXPRESSED

OR IMPLIED. BLOCKS SPECIFICALLY DISCLAIMS ANY WARRANTY OR CONDITION OF

MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PURPOSES WHICH

ARE IMPLIED.

Certain countries / regions, states, or provinces do not allow limitations on how long an

implied warranty lasts, and the above limitations or exclusions may not apply to you.

ÀǘǞȺɩƊȲȲƊȁɈɯǐǞɨƵȺɯȌɐȺȯƵƧǞ˛ƧǶƵǐƊǶȲǞǐǘɈȺةƊȁƮɯȌɐǿƊɯƦƵȺɐƦǯƵƧɈɈȌȌɈǘƵȲȲǞǐǘɈȺ

which vary from country/region to country/region, state to state, or province to prov-

ince.

The BLOCKS warranty is valid in all countries/regions or locations in which BLOCKS sup-

ports this equipment and in which it has been marketed. The level of warranty service

you receive may vary by local standards. BLOCKS will not change the form, suitability

or function of the equipment to make it operational in a country/region for which it has

never been intended to function for legal or regulatory reasons. In any case, BLOCKS

liability is limited to the value of the commercial invoice associated with the purchase

of the equipment.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE MAXIMUM

EXTENT PERMITTED BY LAW, DO NOT EXCLUDE, RESTRICT OR MODIFY THE MANDA-

TORY LEGAL RIGHTS APPLICABLE TO THE SALE OF THIS EQUIPMENT. THE TERMS OF

THE WARRANTY COMPLY WITH THE MANDATORY LEGAL RIGHTS.

In addition to the manufacturer’s warranty provided by Blocks, you may also bene-

˛ɈǏȲȌǿȌɈǘƵȲǶƵǐƊǶȲǞǐǘɈȺɐȁƮƵȲɈǘƵǶȌƧƊǶǶƊɩǞȁǏȌȲƧƵɐȁƮƵȲɈǘƵȲƵȺȯƵƧɈǞɨƵȯɐȲƧǘƊȺƵ

agreement. This warranty shall not constitute any additional costs to the consumer.

The foregoing limitation shall not apply to death or personal injury claims, or any stat-

utory liability for intentional and gross negligent acts and/or omissions by BLOCKS.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequen-

tial damages; to the extent such jurisdiction is governing this Warranty the above limi-

tations do not apply to You.

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User Manual BLOCKS RD50

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