CAB HERMES Q2L Manuale utente
Assembly Instructions
HERMES Q
MADE IN GERMANY
Label Printer
2 2
Family Type
HERMES Q HERMES Q2L
HERMES Q4L
HERMES Q4.3L
HERMES Q6.3L
HERMES Q2R
HERMES Q4R
HERMES Q4.3R
HERMES Q6.3R
Edition: 10/2019 – Part No. 9003408
Copyright
This documentation, as well as translations thereof, are the property of cab Produkttechnik GmbH & Co. KG.
The replication, conversion, duplication or distribution of the whole manual or parts thereof for purposes other than its original
intended purpose require previous written authorization by cab.
Any software that is part of this system is made available under license and may be used or copied only in agreement with the
license conditions.
Trademark
Microsoft®is a registered trademark of the Microsoft Corporation.
Windows 7®and Windows 8®are registered trademarks of the Microsoft Corporation.
TrueTypeTM is a registered trademark of Apple Computer, Inc.
Editor
Regarding questions or suggestions, please contact cab Produkttechnik GmbH & Co. KG, Germany.
Topicality
Due to the constant further development of our products, discrepancies between documentation and product may occur.
For the current edition, please see www.cab.de.
Terms and conditions
Deliveries and services are carried out according to the general sales conditions of cab.
Assembly Instructions
for the following products
Germany
cab Produkttechnik GmbH & Co KG
Karlsruhe
Phone +49 721 6626 0
www.cab.de
USA
cab Technology, Inc.
Chelmsford, MA
Phone +1 978 250 8321
www.cab.de/us
Taiwan
cab Technology Co., Ltd.
Taipei
Phone +886 (02) 8227 3966
www.cab.de/tw
China
cab (Shanghai) Trading Co., Ltd.
Guangzhou
Phone +86 (020) 2831 7358
www.cab.de/cn
France
cab Technologies S.à.r.l.
Niedermodern
Phone +33 388 722501
www.cab.de/fr
Mexico
cab Technology, Inc.
Juárez
Phone +52 656 682 4301
www.cab.de/es
China
cab (Shanghai) Trading Co., Ltd.
Shanghai
Phone +86 (021) 6236 3161
www.cab.de/cn
South Africa
cab Technology (Pty) Ltd.
Randburg
Phone +27 11 886 3580
www.cab.de/za
3
1 Introduction............................................................................................................................................4
1.1 Instructions...............................................................................................................................................4
1.2 Intended Use............................................................................................................................................4
1.3 Safety Instructions....................................................................................................................................5
1.4 Safety Marking.........................................................................................................................................6
1.5 Environment.............................................................................................................................................6
2 Installation..............................................................................................................................................7
2.1 Device Overview......................................................................................................................................7
2.2 Unpacking and Setting-up the Printer....................................................................................................10
2.3 Connecting the Device............................................................................................................................11
2.3.1 Connecting to the Power Supply .........................................................................................................11
2.3.2 Connecting to a Computer or Computer Network................................................................................11
2.4 Switching on the Device..........................................................................................................................11
3 Touchscreen Display ...........................................................................................................................12
3.1 Start Screen...........................................................................................................................................12
3.2 Navigation in the Menu ..........................................................................................................................14
4 Loading Material...................................................................................................................................15
4.1 Loading Labels.......................................................................................................................................15
4.1.1 Positioning the Media Roll on the Roll Retainer .................................................................................15
4.1.2 Inserting the Labels into the Print Mechanism....................................................................................16
4.1.3 Setting the Label Sensor ....................................................................................................................16
4.1.4 Guiding the Liner to the Internal Rewinder.........................................................................................17
4.2 Setting the Head Locking System..........................................................................................................18
4.3 Setting the Peel-off Edge.......................................................................................................................18
4.4 Loading Transfer Ribbon........................................................................................................................19
4.5 Setting the Feed Path of the Transfer Ribbon........................................................................................20
5 Printing Operation................................................................................................................................21
5.1 Printhead Protection...............................................................................................................................21
5.2 Synchronization of the Paper Feed........................................................................................................21
5.3 Peel-off Mode.........................................................................................................................................21
5.4 Ribbon Saving........................................................................................................................................21
6 Cleaning................................................................................................................................................22
6.1 Cleaning Information..............................................................................................................................22
6.2 Cleaning the Print Roller........................................................................................................................22
6.3 Cleaning the Printhead...........................................................................................................................22
7 Fault Correction ...................................................................................................................................23
7.1 Error Display ..........................................................................................................................................23
7.2 Error Messages and Fault Correction....................................................................................................23
7.3 Problem Solution....................................................................................................................................25
8 Labels....................................................................................................................................................26
8.1 Label Dimensions...................................................................................................................................26
8.2 Device Dimensions ...............................................................................................................................27
8.3 ReexMarkDimensions ........................................................................................................................28
8.4 Cut-out Mark Dimensions.......................................................................................................................29
9 Assembly Dimensions.........................................................................................................................30
10 Licenses................................................................................................................................................31
10.1 Declaration of Incorporation...................................................................................................................31
10.2 EU Declaration of Conformity.................................................................................................................32
10.3 FCC........................................................................................................................................................32
11 Index......................................................................................................................................................33
Table of Contents
4 4
1 Introduction
1.1 Instructions
Important information and instructions in this documentation are indicated as follows:
Danger!
Draws attention to an exceptionally great, imminent danger to health or life due to dangerous electrical
voltage.
!
Danger!
Draws attention to a danger with high risk that, if not avoided, will result in death or serious injury.
!
Warning!
Draws attention to a danger with medium risk that, if not avoided, may result in death or serious injury.
!
Caution!
Draws attention to a danger with low risk that, if not avoided, may result in minor or moderate injury.
!
Attention!
Draws attention to potential risk of property damage or loss of quality.
i
Note!
Advice on facilitating the work-ow, or information on important steps.
Environment!
Tips for environmental protection.
Handling instructions.
Reference to chapter, position, image number or document.
Option (accessories, peripherals, special equipment).
Time Viewed in the display/monitor.
1.2 Intended Use
• The printer is designed for the integration into a production line. It is intended exclusively for printing suitable
materials that have been approved by the manufacturer and for coupling a cab or non-cab applicator which
transfers labels from the printer to a product. Any other use or use going beyond this shall be regarded as
improper use. The manufacturer/supplier shall not be liable for damage resulting from unauthorized use; the user
shall bear the risk alone.
• The device is manufactured in accordance with the current technological status and the recognized safety rules.
However, danger to the life and limb of the user or third parties and/or damage to the device and other tangible
assets can arise during use.
• The device may only be used for its intended purpose and if it is in perfect working order, and it must be used with
regard to safety and dangers as stated in the operating manual.
• Usage for the intended purpose also includes complying with the manual.
i
Note!
The complete documentation is included in the scope of delivery on DVD, and can also currently be found in
the Internet.
5
1 Introduction
1.3 Safety Instructions
• Thedeviceisconguredforvoltages of 100 to 240 V AC. It only has to be plugged into a grounded socket.
• Only connect the device to other devices which have a protective low voltage.
• Switch off all affected devices (computer, printer, accessories) before connecting or disconnecting.
• The device may only be used in a dry environment, do not expose it to moisture (sprays of water, mists, etc.).
• Do not use the device in an explosive atmosphere.
• Do not use the device close to high-voltage power lines.
• Ensure that people‘s clothing, hair, jewelry etc. do not come into contact with the exposed rotating parts.
• The device or parts of it, especially the printhead can become hot while printing. Do not touch during operation,
and allow to cool down before changing material and before disassembly.
• Risk of crushing when closing the cover. Touch the cover at the outside only. Do not reach into the swivel range of
the cover.
• Perform only those actions described in this operating manual.
Work going beyond this may only be performed by trained personnel or service technicians.
• Unauthorized interference with electronic modules or their software can cause malfunctions.
• Otherunauthorizedworkonormodicationstothedevicecanalsoendangeroperationalsafety.
• Always have serviceworkdoneinaqualiedworkshop,wherethepersonnelhavethetechnicalknowledgeand
tools required to do the necessary work.
• There are various warning stickers on the device. They draw your attention to dangers.
Warning stickers must therefore not be removed, as then you and other people cannot be aware of dangers and
may be injured.
• The maximum sound pressure level LpA is less than 70 dB(A).
Danger!
Danger to life and limb from power supply.
Do not open the device casing.
!
Warning!
This is a class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
6 6
1.4 Safety Marking
1
2
Figure 1 Safety marking
Danger spot !
• Risk of burning on the hot printhead assembly (1).
Do not touch the printhead during operation, and allow to cool down before
changing material and before disassembly.
• Entanglement hazard by turning roller (2).
Ensure that people‘s clothing, hair, jewelry etc. do not come into contact with the
exposed rotating parts.
1.5 Environment
Obsolete devices contain valuable recyclable materials that should be sent for recycling.
Send to suitable collection points, separately from residual waste.
The modular construction of the printer enables it to be easily disassembled into its component parts.
Send the parts for recycling.
The electronic circuit board of the device is equipped with a lithium battery.
Take old batteries to collection boxes in shops or public waste disposal centers.
1 Introduction
7
2 Installation
2.1 Device Overview
3
1
2
2
4
5
6
7
8
9
10
11
12
1 Cover (Option)
2 Hinges for cab-applicators
3 Control panel
4 Interface for cab-applicators
5 Ribbon take-up hub
6 Ribbon supply hub
7 Print mechanism
8 Roll retainer
9 Pivot arm with guide roller
10 Internal rewinder
11 Guide roller
12 Transport system
Figure 2 Overview HERMES Q-2
3
2
2
4
5
6
7
8
9
10
11
12
2 Hinges for cab-applicators
3 Control panel
4 Interface for cab-applicators
5 Ribbon take-up hub
6 Ribbon supply hub
7 Print mechanism
8 Roll retainer
9 Pivot arm with guide roller
10 Internal rewinder
11 Guide roller
12 Transport system
Figure 3 Overview HERMES Q-3
8 8
2 Installation
20
13
14
15
16
19
17
18
13 Head locking system
14 Printhead retainer
15 Printhead
16 Peel-off edge
17 Print roller
18 Label sensor
19 Allen key
20 Printhead locking lever
Figure 4 Print mechanism
21
22
23
21 Touchscreen display
22 LED Power ON
23 USB host interface
for USB memory stick or service key
Figure 5 Control panel
9
2 Installation
26
27
28
29
30
31
24
25
25
24
30
29
28
27
2626
31
HERMES QL HERMES QR
24 Power switch
25 Power connection jack
26 Slot for SD card
27 2 USB host interfaces for service
key, USB memory stick, keyboard,
barcode scanner, Bluetooth adapter,
WiFi adapter, external control panel or
warning light
28 USB Hi-speed device interface
29 Ethernet 10/100 Base-T
30 Serial RS-232 C interface
31 I/O interface
Figure 6 Connections
10 10
2 Installation
2.2 Unpacking and Setting-up the Printer
Lift the printer out of the box.
Check printer for damage which may have occurred during transport.
Remove foam transportation safeguards near the printhead.
Check delivery for completeness.
Contents of delivery:
• Printer
• Power cable
• USB cable
• Assembly instructions
• DVD with label software, Windows driver and documentation
i
Note!
Please keep the original packaging in case the printer must be returned.
!
Attention!
The device and printing materials will be damaged by moisture and wetness.
Set up printers only in dry locations protected from splash water.
• Fixing at four M6x10 drillings on the bottom side of the chassis
Orientation upright standing only
• Fixing via bracket at each two M6 drillings on both sides of the
chassis
Orientation vertically, turnable by 360 degrees
• Fixing via bracket at each two M6 drillings on both sides of the
chassis
Orientation horizontally, with operator's side up
Table 1 Permitted mounting orientations
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8
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