DIEBOLD NIXDORF RM4V Manuale utente

54321

RM4V

Operator Manual

01750308109 A

Title Page

01750308109 A

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

lectively “Diebold Nixdorf”) and may include information that is protected by copyright, trademark and

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•If the document pages state the information is confidential (or words of similar import), then

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tion without the express written consent of Diebold Nixdorf are prohibited.

•This document should be treated as confidential material for security reasons. Any unautho-

rized disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets

provisions of Section 1832 of Title 18 of the United States Code as well as comparable laws in

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This document and the information contained herein are provided AS IS AND WITHOUT WAR-

RANTY. In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or

consequential damages of any nature resulting from the use of information in this manual. The in-

formation contained in this document is subject to change without notice. When using the document for

system implementation, please call your authorized Diebold Nixdorf sales or service representative for

any applicable changes.

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Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

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01750308109 A

Table of Contents

1Introduction ..................................................................................................................... 1-1

1.1 Terminology ...................................................................................................................... 1-1

1.2 Symbols used in this manual ............................................................................................ 1-1

1.3 Basic information .............................................................................................................. 1-1

1.4 Theory of Operation ......................................................................................................... 1-2

2Safety ............................................................................................................................... 2-1

2.1 Section-specific warning notes ......................................................................................... 2-1

2.2 RM4 Safety Precautions ................................................................................................... 2-2

3Description ...................................................................................................................... 3-1

3.1 Overall view ...................................................................................................................... 3-1

3.2 head unit ........................................................................................................................... 3-1

3.3 Lower Unit......................................................................................................................... 3-2

3.4 Cassettes .......................................................................................................................... 3-5

3.4.1 RM4V Standard cassette .................................................................................................. 3-5

3.4.2 RM4V All in cassette......................................................................................................... 3-6

4Operation ......................................................................................................................... 4-1

4.1 Basic operation ................................................................................................................. 4-1

4.1.1 Pulling out / Pushing in the IO device ............................................................................... 4-1

4.1.2 Pulling out / pushing in the coin tray ................................................................................. 4-3

4.1.3 Opening/closing the upper Transport Unit ........................................................................ 4-4

4.1.4 Opening/closing the bottom of the upper Transport Unit .................................................. 4-5

4.1.5 Opening/closing the middle transport unit......................................................................... 4-6

4.1.6 Opening/Closing the lower transport unit.......................................................................... 4-7

4.1.7 Emptying the head compartment ...................................................................................... 4-8

4.1.8 Opening/Closing the chest horizontal transport ................................................................ 4-10

4.1.9 Opening/Closing loopback transport of chest transport .................................................... 4-11

4.1.10 Removing/Inserting recycling cassette ............................................................................. 4-12

4.1.11 Removing/Inserting All in cassette.................................................................................... 4-13

4.2 Cassette handling ............................................................................................................. 4-14

4.2.1 Preparing banknotes......................................................................................................... 4-14

4.2.2 RM4V Recycling Cassette ................................................................................................ 4-20

4.2.2.1 Opening/Closing the Recycling Cassette.......................................................................... 4-20

4.2.2.2 Inserting/Removing notes ................................................................................................. 4-21

4.2.3 RM4V All In Cassette........................................................................................................ 4-23

4.2.3.1 Opening/Closing the All in Cassette ................................................................................. 4-23

4.2.3.2 Opening/Closing bottom compartment ............................................................................. 4-25

4.2.3.3 Inserting/Removing notes ................................................................................................. 4-26

4.2.4 Cassette Rail Settings for Currencies .............................................................................. 4-28

5Troubleshooting.............................................................................................................. 5-1

5.1 Prerequisite Information.................................................................................................... 5-1

5.2 Recycling Cassette Currency Standards .......................................................................... 5-1

5.3 Note jam troubleshooting .................................................................................................. 5-3

5.3.1 Safety precaution .............................................................................................................. 5-3

01750308109 A

Table of Contents

5.3.2 Notes on operating the head unit...................................................................................... 5-3

5.3.3 Pulling out / Pushing in the IO device ............................................................................... 5-4

5.3.4 Banknote jam in the input/output tray ............................................................................... 5-6

5.3.5 Note jam in upper transport module.................................................................................. 5-9

5.3.6 Note jam on the bottom of the upper transport module .................................................... 5-10

5.3.7 Note jam in middle transport module ................................................................................ 5-11

5.3.8 Note jam in lower transport module .................................................................................. 5-12

5.3.9 Note jam in safe distribution transport .............................................................................. 5-13

5.3.10 Note jam in loopback transport of chest transport ............................................................ 5-14

5.3.11 Note jam in cassette transport .......................................................................................... 5-15

5.3.12 Note jam in recycling cassette .......................................................................................... 5-16

5.3.13 Note jam in All in cassette................................................................................................. 5-17

01750308109 A

iii

Table of Contents

List of Figures

Figure 3-1 RM4V-overview ........................................................................................................ 3-1

Figure 3-2 RM4V safe module-front view .................................................................................. 3-3

Figure 3-3 RM4V safe module- transport pivoted...................................................................... 3-4

Figure 3-4 RM4V-standard cassette closed .............................................................................. 3-5

Figure 3-5 RM4V-standard cassette opened............................................................................. 3-6

Figure 3-6 RM4V-All in cassette closed..................................................................................... 3-7

Figure 3-7 RM4V-All in cassette opened................................................................................... 3-8

Figure 3-8 RM4V-All in cassette bottom closed......................................................................... 3-9

Figure 3-9 RM4V-All in cassette bottom opened....................................................................... 3-10

Figure 4-1 RM4V-opening safe transport .................................................................................. 4-10

Figure 4-2 RM4V-closing the safe transport.............................................................................. 4-10

Figure 4-3 RM4V loopback transport of chest horizontal transport - opening ........................... 4-11

Figure 4-4 RM4V loopback transport of chest horizontal transport - closing............................. 4-11

Figure 4-5 RM4V recycling cassette - removing........................................................................ 4-12

Figure 4-6 RM4V - inserting recycling cassette RM4V.............................................................. 4-12

Figure 4-7 RM4V - removing All in cassette .............................................................................. 4-13

Figure 4-8 RM4V - inserting All in cassette ............................................................................... 4-13

Figure 4-9 RM4V-recycle cassette opening............................................................................... 4-20

Figure 4-10 RM4V recycling cassette _closing cover.................................................................. 4-20

Figure 4-11 RM4V - closing recycling cassette ........................................................................... 4-21

Figure 4-12 RM4V recycling cassette_moving contact pressure................................................. 4-21

Figure 4-13 RM4V recycling cassette taking out notes ............................................................... 4-22

Figure 4-14 RM4V recycling cassette_filling in notes.................................................................. 4-22

Figure 4-15 RM4V-Opening All in cassette ................................................................................. 4-23

Figure 4-16 RM4V-Closing the All in Cassette ............................................................................ 4-23

Figure 4-17 ain_cassette - locking cover..................................................................................... 4-24

Figure 4-18 RM4V-Opening All in cassette back cover............................................................... 4-25

Figure 4-19 Closing back cover All in cassette............................................................................ 4-25

Figure 4-20 RM4V ain_cassette - moving contact pressure........................................................ 4-26

Figure 4-21 RM4V ain_cassette - taking out notes...................................................................... 4-26

Figure 4-22 RM4V ain_cassette - putting in money..................................................................... 4-27

Figure 5-1 RM4V-unacceptable media...................................................................................... 5-2

Figure 5-2 RM4V-checking the safe transport........................................................................... 5-13

Figure 5-3 RM4V middle platten of chest horizontal transport - removing notes from trans-

port area................................................................................................................... 5-14

Figure 5-4 RM4V cassette transport - checking ........................................................................ 5-15

Figure 5-5 RM4V recycling cassette - checking notes............................................................... 5-16

Figure 5-6 RM4V-checking all in cassette ................................................................................. 5-17

01750308109 A

1 Introduction

1.1

1.1 Terminology

The terms right, top, bottom, front, and back (or rear) refer to the RM4V as seen looking at the consumer

entry slot.

1.2

1.2 Symbols used in this manual

●Text following a dash represents an item in a list.

"" Refers to other chapters or sections.

'' Text in apostrophes relates to equipment/mounting parts which are included

in the delivery package.

Text Texts in small capitals designate pushbuttons/switches on a control or

switches that are to be actuated in the software.

Numbered procedural instructions describe activities which must be carried

out in the specified order.

1.3

1.3 Basic information

The basic function of the Recycling Module, Generation Four Vertical (RM4V) is to deliver media (bank

notes and other valuable documents) to the consumer that is easy to grasp and remove with one hand

single motion.

The Lower Unit (Section3.3) deposits media into cassettes and dispenses media to the consumer after

the network or controller processes a consumer's request. During the deposit cycle the system denomi-

nates, validates, counts and stores the media in the recycle cassettes.

The media is drawn from the cassettes and transported to the system's withdrawal area. If the media is

too mutilated or crumpled to dispense, or if a multiple pick occurs, the RM4V sends the media to the All-

In cassette.

01750308109 A

1-1

Introduction

1.4

1.4 Theory of Operation

Refer to Figure: Currency Path for the theory of operation.

At the beginning of a dispense transaction, the transport starts to run. The stack of notes in the cassette

is lifted to the picker. If the cassette is low, the magnet in the push plate moves past the supply low sen-

sor on the wiring harness. This type of movement is similar for each channel. The stack empty sensor

sees that there is at least one remaining note. The thumper sensor can see that the push plate is up.

The stack rises to the picker into the spring-loaded thumper roller which blocks the thumper sensor.

The feed lock solenoid in the secure cassette (convenience cassette does not have a solenoid) unlocks

the feed wheel lock and runs the feed wheel one rotation. As the feed wheel and thumper rollers move in

the same direction, they strip a note from the stripper wheels. As the note exits the cassette, it starts to

block the cassette exit sensor in the horizontal transport. Each channel contains its own exit/entry sen-

sor. Channels 1 through 4 also contain dedicated gate sensors in the paper path. The chest horizontal

transport then counts the number of notes to pick. The notes travel along the chest horizontal transport.

At the beginning of a deposit transaction, the cassettes are prepared for note stacking by moving the

push plate down the proper distance needed to allow for notes to enter the cassette. This distance is

based on both the stack guide and stack empty sensors becoming clear during the push plate move-

ment. Once the cassettes are prepared for stacking, the transport the feed wheel start to run continu-

ously in the accept note direction. As the notes are moved along the transport, they are tracked by moni-

toring the exit/entry sensors of each channel and routed to the intended cassette by switching the proper

gate solenoid, allowing the note to be transported into the cassette. As notes are stacked in the cassette,

the push plate is adjusted downward to allow for the proper stacking space to be maintained. At the con-

clusion of the transaction, the transport and feed wheel are stopped, and the push plate is moved up un-

til the stack guide sensor is blocked.

01750308109 A

2 Safety

2.1

2.1 Section-specific warning notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided, will

result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not avoided,

could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided, could

result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

01750308109 A

2-1

Safety

2.2

2.2 RM4 Safety Precautions

DANGER

In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-

eign objects in the system) take the following steps:

Switch the system voltage-free immediately by:

lSwitching off the automatic circuit breaker or removing the fuse insert from the fuse

holder in the distributor box of the house installation.

lDisconnecting the plug of the power supply cable from the grounded socket in the

building installation.

lInterrupting the power connection between the UPS (uninterruptible power supply)

and the system (see chapter "Introduction", section "General power interruption" in

the operating manual);

lFor further system-specific notes, please refer to the operating manuals.

lInform the customer service responsible for you.

• Unless otherwise stated, grasp the components only by the green ledge when handling them.

• Observe the warning and information labels on the system.

• Only use accessories and extension components that have been approved by us. Nonobservance

can result in damage to the system or violations of regulations concerning safety, radio interference

and ergonomical requirements.

Repairs

DANGER

Repair work may be carried out only by authorized specialist staff. Unauthorized opening

of the system or repair work carried out improperly could result in considerable danger to

the user. In case of noncompliance, excludes all liability.

01750308109 A

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