ENCAD 60e Manuale utente

SERVICE MANUAL

60e 42e

P R I N T I N G

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NOVAJET®PROe

SERIES

COLOR INKJET

PRINTER

SERVICE MANUAL

PartNumber209053

NovajetPROeSeriesServiceManual

ENCAD is a registered trademark of ENCAD, Inc.

NOVAJET PRO™ is a trademark of ENCAD, Inc.

Other trademarks and registered trademarks are the

property of their respective owners.

No part of this manual may be copied or distributed,

transmitted, transcribed, stored in a retrieval system, or

translated in any human or computing language, in any

form or by any means, electronic, mechanical, mag-

netic or otherwise, or disclosed to a third party without

the express written permission of ENCAD, Inc., 6059

Cornerstone Court West, San Diego, CA 92121, U.S.A.

Printing history

1stEdition RevA April 1997

2ndEdition RevB June 1997

NovajetPROeSeriesServiceManual

FCC Statement (U.S.A.)

The United States Federal Communications Commision has specified

that the following notice be brought to the attention of the users of the

NOVAJET PROe series printers.

FEDERAL COMMUNICATIONS COMMISION RADIO AND TELEVI-

SION INTERFERENCE FOR CLASS B DEVICE

This equipment has been tested and found to comply with the limits for a

class B digital device, pursuant to part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interfer-

ence to radio communications.

User Instructions:

If the equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on,

the user is encouraged to try to correct the interference by one of the

following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for

help.

Changes or modifications not expressly approved by ENCAD, Inc. could

void the user’s authority to operate the equipment.

NovajetPROeSeriesServiceManual

VDE Statement

Hiermit wird bescheinigt, daß der

NOVAJET PROe

in Übereinstimmung

mit den Bestimmungen der BMPT-AmstbIVfg 234/1991 funkentstört ist.

Der vorschriftsmäßige Betrieb mancher Geräte (z.B. Meßsender) kann

allerdings gewissen Einschränkungen unterliegen. Beachten Sie

deshalb die Hinweise in der Bedienungsanleitung.

Dem Zentralamt für Zulassungen im Fernmeldewesen würde dan

Inverkehrbringen dieses Gerätes angezeigt und die Berechtigung zur

Überprüfung der Serie auf die Einhaltung der Bestimmungen

eingeräumt.

ENCAD, Inc.

U.S.A

NovajetPROeSeriesServiceManual

Material Safety Data Sheet

NOVAJET PRO e

QIS (Quality Image Supplies) ink is nonhazardous,

requiring no special disposal handling. It can be harmful if swallowed and

should be kept away from children.

To obtain a Material Safety Data Sheet, contact

ENCAD, Inc.

at:

6059 Cornerstone Court West

San Diego, CA 92121-3734

(619) 452-4350

International users should contact their local dealer or distributor.

NovajetPROeSeriesServiceManual

WARRANTY OR DAMAGE CLAIMS

United States

ENCAD®, Inc., warrants its printers ("PRODUCT") to be free from defects in workmanship

and materials for a period of one year from the date of purchase. In order to submit a

Warranty claim, please contact the ENCAD Help Desk at (619) 452-4350.

ENCAD reserves the right to make changes or improvements to Products, without incurring

any obligation to similarly alter Products previously purchased.

Buyer's sole and exclusive rights pursuant to this Warranty shall be for the repair or

replacement of defective Product. ENCAD specifically disclaims any and all other warran-

ties, expressed or implied, including but not limited to, implied warranties of merchantability

and fitness for a particular purpose. In no event shall ENCAD be liable for any loss of

profit or other commercial damages, special, incidental or consequential damages, or any

otherdamagesorclaims,whatsoever.

This Warranty gives Buyer specific legal rights, and Buyer may also have other rights that

varyfrom state to state.

This Warranty applies only to printers purchased from ENCAD, or authorized ENCAD

distributors or dealers. The intent of this Warranty is to repair or replace defective Prod-

ucts subjected to normal wear and tear, when operated according to ENCAD instructions.

This Warranty does not cover damage to the Product resulting from the following:

• Accident or negligence.

• Unauthorized modification of the Product.

• Adverse environmental conditions.

• Service of the Product by other than an ENCAD authorized service provider.

• Unauthorized or improper use, including but not limited to:

– Use in applications for which the Product was not designed.

– Using cartridges or ink other than those supplied by ENCAD or authorized

ENCAD resellers.

– Using media other than that supplied by ENCAD or authorized ENCAD

resellers.

– Lubricating any part of the printer.

Internationally: Contact your dealer or distributor for warranty information.

NovajetPROeSeriesServiceManual

Table of Contents

Chapter 1 General Description ............................................................. 17

Introduction ...............................................................................................................17

Overview ....................................................................................................................19

Related Publications ............................................................................................19

Electrostatic Discharge (ESD) Sensitivity..................................................................19

Warnings, Cautions, and Notes .................................................................................20

Printer Specifications ................................................................................................21

ContentsofthisService Manual ................................................................................22

TechnicalSupport......................................................................................................24

Chapter 2 Theory of Operation ............................................................ 25

Introduction ...............................................................................................................25

NovajetPROePrinterGeneralBlockDiagram ...........................................................25

Paper (Media) Axis Drive ..........................................................................................27

The Carrier Axis Drive ...............................................................................................28

MediaFeedandTake-UpSystem..............................................................................29

Main Printed Circuit Board (MPCB) ..........................................................................30

Microprocessor...................................................................................................31

Gate Array ..........................................................................................................31

Memory Circuits..................................................................................................32

StepperMotorController .....................................................................................34

ServoMotorController ........................................................................................36

Interface Circuits: Serial & Parallel .....................................................................38

Carrier Assembly Circuits .........................................................................................39

Keypad......................................................................................................................40

PowerSupply ............................................................................................................41

Beeper and Fans.......................................................................................................41

Chapter 3 Maintenance ......................................................................... 43

Introduction ...............................................................................................................43

ScheduledMaintenance ............................................................................................43

CleaningProcedures ..........................................................................................44

ExternalCleaning..........................................................................................44

SlideShaftCleaning .....................................................................................44

NovajetPROeSeriesServiceManual

ServiceStationCleaning ..............................................................................45

Linear Encoder Strip Cleaning .....................................................................46

CartridgeDimplesCleaning ..........................................................................47

FlexCableContactCleaning.........................................................................48

Cleanand Inspect Stepper Motor Gears.......................................................48

Clean and Inspect MPCB .............................................................................49

Clean and Inspect Carrier Assembly ............................................................49

Reseat Connectors on MPCB and Carrier Board................................................50

Replace Carrier Bushings...................................................................................52

Servo Motor Winding Resistance Check ...................................................................53

Stepper Motor Winding Resistance Check ................................................................54

Power Feed and Take-Up Motor Winding Resistance Check .....................................55

Banding:HardwarevsSoftware.................................................................................56

Alignments/Adjustments .............................................................................................57

SlideShaftProfileAdjustment .............................................................................57

HeadHeightAlignment Procedure ......................................................................60

ColorCalibration .................................................................................................63

DeadbandAlignment ...........................................................................................66

PaperAxisCalibration.........................................................................................69

DiagnosticsMenu......................................................................................................71

LimitedAccessMenu ................................................................................................73

FirmwareDownloading ..............................................................................................75

InternalCablingandSignal Flow Diagrams ...............................................................76

Chapter 4Troubleshooting................................................................... 81

Introduction ...............................................................................................................81

NoPower ..................................................................................................................81

MediaDoes Not Move................................................................................................82

InternalERROR“CarriageAxisFailure” ....................................................................83

InternalERROR“EncoderSensor Failure” ................................................................84

InternalERROR“PaperSensor Failure”....................................................................84

InternalERROR“Auto-SensorFailure” ......................................................................84

InternalERROR“TrailingCable Failure” ....................................................................85

Table of Contents (cont)

Chapter 3 Maintenance (cont)

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