Exceptional Innovation STB-4000 Manuale utente

STB-4000 User Guide

Manual Version Release 1.0

STB-4000 User Guide

December 2015

Exceptional Innovation Inc.

Exceptional Innovation Software and Hardware

This documentation, the Exceptional Innovation software and hardware products and services

it describes, and the information and know-how they contain constitute the proprietary,

condential and valuable trade secret information and sole property of Exceptional Innovation

Inc. and may not be used for any unauthorized purpose, or disclosed to others without the

prior written permission of the applicable Exceptional Innovation entity.

Duplication, in whole or in part, if and when permitted, shall bear this notice and Exceptional

Innovation copyright notice. As and when provided to any governmental entity, government

contractor or subcontractor subject to FARs, this documentation is provided with

RESTRICTED RIGHTS.

Third-Party Software and Hardware

Other product and company names or logos mentioned herein may be the trademarks of their

respective owners.

Distribution

Distribution of this document is limited to Exceptional Innovation employees, partners,

clients, or other third parties with whom a non-disclosure agreement has been reached. Any

distribution of this document external to Exceptional Innovation without the express consent

of one of its ofcers is strictly prohibited.

Inquiries

Mail Inquiries:

Exceptional Innovation Inc.

480 Olde Worthington Road

Suite 350

Westerville, Ohio 43082

Phone: (614) 860-6090

Fax: (614) 860-6091

Online Inquires:

www.exceptionalinnovation.com

STB-4000 User Guide iii

Table of Contents

Features, Specications,

and Safety Information ............................. 1-1

Overview...................................................................................1-1

About the STB-4000 .................................................................1-1

Unit Features ............................................................................1-2

Rear Panel Connections..............................................1-3

Care and Maintenance .............................................................1-4

Protection from Impact ................................................1-4

Cleaning ......................................................................1-4

Technical Specications ...........................................................1-5

Important Safety Information ....................................................1-6

Safety Instructions .......................................................1-6

Regulatory Information ................................................1-7

Warnings......................................................................1-8

Installation and Setup............................... 2-1

Overview...................................................................................2-1

Items Included with the STB-4000...............................2-1

Items Included in the STB-4000 Cable Kit...................2-1

Items Required for Installation ....................................2-1

Optional Items for Installation ......................................2-1

Install an STB-4000 ..................................................................2-2

Connect the STB-4000 to the network ........................2-2

Connect the STB-4000 to the TV.................................2-3

Connect the STB-4000 to Power.................................2-4

Set Up an STB-4000 ................................................................2-5

Other Rear Panel Connections.................................................2-6

A/V Connection to TV, Amp, or Receiver.....................2-6

Optical Audio Connection to TV, Amp, or Receiver .....2-7

Connection to USB Devices ........................................2-7

iv STB-4000 User Guide

IR Input Connection.....................................................2-8

IR Output Connection ..................................................2-8

HDMI Chromecast Connection to TV ..........................2-9

Troubleshooting and Maintenance ........... 3-1

Overview...................................................................................3-1

Troubleshooting Chart ..............................................................3-2

Website and Helpline................................................................3-3

Warranty and Returns .............................. 4-1

Overview...................................................................................4-1

Warranty ...................................................................................4-1

Returning Equipment for Repair or Replacement.....................4-1

1-1

Chapter 1 Features, Specications, and Safety Information

STB-4000 User Guide

Chapter

Features, Specications, and Safety

Information

Overview

This chapter discusses the features of the STB-4000 Set-Top Box and provides important information you

should read and understand before installing and using it.

Read the following sections to learn more about the STB-4000 features, care and maintenance,

specications, and related safety information:

• About the STB-4000

• Unit Features

• Rear Panel Connections

• Care and Maintenance

• Technical Specications

• Important Safety Information

About the STB-4000

The STB-4000 is a high-performance set-top box for hospitality applications. The STB-4000 provides digital

content delivery, streaming video, TV control, wireless operation, and several other features in a compact,

lightweight enclosure that can be mounted in a variety of locations.

This guide covers the following models:

• STB-4000

Chapter 1 Features, Specications, and Safety Information

1-2 STB-4000 User Guide

Unit Features

• Wireless Connectivity —The STB-4000 wireless option offers 802.11 wireless connectivity to

wireless network access points in hotels.

• USB —Two USB ports for connecting USB devices.

• HDMI —Two standard HDMI output ports for connecting audio/video to TV displays. One port is

dedicated to Chromecast A/V.

• Ethernet —Ethernet port for connecting to the hotel network.

• IR Input/Output —IR input/output ports for controlling non-hospitality TVs.

• Digital Audio —Digital optical port for connecting digital audio to AV receivers.

• MPI —MPI port for connecting to TVs with MPI interfaces.

STB-4000 Set-Top Box

Chapter 1 Features, Specications, and Safety Information

1-3

STB-4000 User Guide

Rear Panel Connections

The rear-panel connections shown below include (from left to right):

• DC power input for 5V DC external power supply

• HDMI port for connecting A/V to TV HDMI input

• Ethernet port for connecting to the hotel network

• 3.5mm A/V port for connecting analog audio/video to TV

• Optical port for connecting digital audio/video to a receiver or amplier

• 2 USB ports for connecting USB devices

• IR input and output ports for IR devices

• MPI Adapter port for connecting to hospitality TV MPI port

• HDMI port for connecting Chromecast A/V to TV HDMI input

DC Power Input

The rear-panel 5V DC power input accepts the barrel-plug end of the 5-volt DC external power supply

required for use.

HDMI Output

The left-side rear-panel HDMI port accepts an HDMI cable for connecting audio and video to a standard

TV HDMI input.

Ethernet Port

The rear-panel Ethernet port accepts an Ethernet cable for connecting the STB-4000 to the hotel network.

A/V Analog Output

The rear panel includes a 3.5mm A/V port for connecting analog audio/video to TV.

Chapter 1 Features, Specications, and Safety Information

1-4 STB-4000 User Guide

Optical Audio Output

The rear-panel Optical Audio output port on the rear panel accepts a TOSLINK optical cable for

connecting digital audio to a receiver or amplier.

USB Ports

Two rear-panel USB ports accept a USB cable for connecting external USB devices.

IR Input/Output Ports

The IR Input/Output ports are to be used for non-hospitality TVs which do not have an MPI port. These

ports allow the STB-4000 to communicate with non-hospitality TVs using IR commands and the TV’s built-

in IR receiver.

The rear-panel IR Input port accepts an IR Receiver cable for receiving IR from a Remote Control when

the STB-4000 is not placed in line of sight of the remote. The IR output port accepts an IR Transmitter

cable for TVs which do not have MPI ports. The IR Transmitter is located close to the IR Receiver on the

TV so that the STB-4000 can transmit IR commands directly to the TV via IR.

MPI Port

The rear-panel MPI port accepts a cable for connecting to a room TV’s serial MPI control port.

HDMI Output for Streaming TV

The right-side rear-panel HDMI port accepts an HDMI cable for connecting audio and video to a TV

HDMI input. This port is dedicated to streaming video/audio using an internally mounted device such as

Chromecast.

Care and Maintenance

Taking simple precautions and observing guidelines for care and maintenance will help ensure that the

STB-4000 remains in good operating condition.

Protection from Impact

Make sure to place the unit in an area where there is little chance of direct impacts from objects.

Cleaning

The surfaces of the cabinet and the front-panel should be cleaned periodically with a soft, lint-free cloth to

remove ngerprints, oils, and dirt.

Chapter 1 Features, Specications, and Safety Information

1-5

STB-4000 User Guide

Technical Specications

The following are specications for the STB-4000 Set-Top Box (specications subject to change):

Dimensions

• 7.75 inches (W) x 1.71 inches (H) x 6.00 inches (D)

Weight

• 1 lb

Rear Panel Connections

• Power supply — Maximum 5V DC @ 3amps

• 2 HDMI outputs — 1 standard HDMI port for connecting HDTV audio/video to TV and 1 standard

HDMI port for Chromecast HDTV audio/video to TV

• Ethernet — 10/100/1000 Mb/sec (1 RJ45 port)

• A/V output — 3.5mm CVBS A/V analog output

• Optical — For connecting standard optical digital audio devices

• USB 2.0 — Two USB 2.0 ports for connecting USB devices

• IR Input/Output — 3.5mm ports for connecting to non-hospitality TVs.

• MPI port — RJ12 port for connecting to MPI input of Hotel TV

Internal Features

• GPU — 8-core 450MHz

• RAM — 2 Gbytes internal RAM

• Flash — 16 Gbytes FLASH

• Wireless — 802.11 a/b/g/n/ac

Power Requirements

• 5V DC 3-Amp external power supply.

Power Consumption

• Average: 6 watts

Minimum Wiring Requirements

• CAT5e cable for LAN connections

• Shielded HDMI cables for connection to TV

Chapter 1 Features, Specications, and Safety Information

1-6 STB-4000 User Guide

Important Safety Information

This section covers important safety information you should know before installing and using the

STB-4000 Set-Top Box.

Safety Instructions

The STB-4000 is designed and tested to meet the latest standards for safety. However, to ensure safe

use it is important to follow the safety instructions marked on the product and included in this manual to

help guard against personal injury and/or damage to the unit:

• Read and keep these instructions. Heed all warnings and follow all instructions.

• Do not use this unit near water or a heat source such as a radiator or heat duct. The unit should

not be operated in high-temperature or high-humidity environments.

• Refer all servicing to qualied service personnel. Servicing is required when the unit has been

damaged in any way, the power-supply cord or plug is damaged, liquid has been spilled into or

objects have fallen into the unit, or the unit has been exposed to rain or moisture, does not operate

normally, or has been dropped. If any of these conditions occur, unplug the unit from the power

source and refer servicing to qualied personnel.

• Never pull on the power cord. Disconnect the unit from DC power by removing the power plug from

the rear panel power input. Install the unit near an outlet that you can easily reach.

• This equipment is designed for 5V DC operation only. This unit should be operated only from the

type of power source indicated in the Technical Specications section of this guide. Connection to

any other power source will void the warranty.

• The front panel is susceptible to damage from impact. Locate the unit in an area where the

chance of direct impacts from objects is minimized. Take precautions to reduce the risk of objects

hitting the front panel.

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