HID DTC1000M Manuale utente

15370 Barranca Parkway

Irvine, CA 92618-2215

USA

DTC1000 / DTC1000M / DTC4000 User Guide

P/N: L001398, Revision 1.5

DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)

Exclusive permission is granted to authorized resellers of HID Global products to reproduce and

distribute this copyrighted document to authorized HID Global customers, who have signed a no

disclosure agreement regarding the restricted, proprietary use of said document.

The revision number for this document will be updated to reflect changes, corrections, updates and

enhancements to this document.

Revision Control

Number

Date

Document Title

Revision 1.5

March 2012

DTC1000/DTC1000M/DTC4000

Card Printer/Encoder User Guide

DTC1000M

Revision 1.4

Xxxx 2011

DTC1000/DTC4000

Card Printer/Encoder User Guide

#44 Flipper Table Level (Troubleshooting

with the Error Message Table)

Added Connecting the Printer power

Power Supply Efficiency Level V

minimum (Regulatory Compliances)

Revision 1.3

January 2011

DTC1000/DTC4000

Card Printer/Encoder User Guide

Revision 1.2

August 2010

DTC1000/DTC4000

Card Printer/Encoder User Guide

Trademarks and Disclaimers

HID, HID Global, and Fargo are the trademarks or registered trademarks of HID Global Corporation in the U.S. and other

countries.

The information contained in this document is provided AS IS without any warranty.

HID Global hereby disclaims all warranties and conditions with regard to the information contained herein, including all implied

warranties of merchantability, fitness for a particular purpose, title and non-infringement.

In no event shall HID Global be liable, whether in contract, tort or otherwise for any indirect, special or consequential damages

arising from the use of the information contained in this document.

Any questions regarding changes, corrections, updates or enhancements to this document should be forwarded to:

Hid Global-Support Services

6533 Flying Cloud Drive

Eden Prairie, MN 55344 (USA)

(866) 607-7339 Ext #6

FAX: (952) 946-8492

www.hidglobal.com

DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)

Table of Contents

DTC1000 / DTC1000M / DTC4000 User Guide ________________________________________________ 1

Section 1: Specifications___________________________________________________________________ 5

Regulatory Compliances ___________________________________________________________________________ 5

Agency Listings__________________________________________________________________________________6

United States__________________________________________________________________________________ 6

Canada ______________________________________________________________________________________6

Environmental Protection (China-RoHS) ______________________________________________________________7

Traditional Chinese RF Emissions and Safety Statements _______________________________________________7

Simplified Chinese _____________________________________________________________________________ 8

Safety Messages (review carefully)___________________________________________________________________9

Technical Specifications __________________________________________________________________________ 10

Functional Specifications__________________________________________________________________________ 14

Printer Components: Print Ribbons _______________________________________________________________ 14

Ribbon Types/Count Table ________________________________________________________________________ 15

Printer Components: Blank Cards ________________________________________________________________ 16

Section 2: Setup and Installation Procedures _________________________________________________ 17

Choosing a Good Location ________________________________________________________________________17

About Moisture Condensation ___________________________________________________________________17

Unpacking and Inspection_______________________________________________________________________17

Installing the Print Ribbon Cartridge (DTC1000/DTC1000M, and DTC4000) ________________________________ 18

Installing the Ribbon___________________________________________________________________________ 19

Installing Blank Cards into the Card Hopper (DTC1000, DTC1000M, and DTC4000) __________________________ 21

Setting the Card Size for CR79 and CR80 __________________________________________________________ 23

Connecting the Printer power ____________________________________________________________________ 27

Section 3: Print Driver Installation _________________________________________________________ 28

Driver Installation Instructions _____________________________________________________________________ 29

Swift ID Installation Instructions____________________________________________________________________31

Installing Swift ID _______________________________________________________________________________33

Printer Installed On Network ____________________________________________________________________ 34

Printer Connected Via USB Connection ______________________________________________________________ 36

Option No. 1 _________________________________________________________________________________ 36

Option No. 2 _________________________________________________________________________________ 36

Uninstalling Swift ID __________________________________________________________________________ 37

Additional Swift ID Rules ______________________________________________________________________ 37

Section 4: Printer Preferences Tab Functions ________________________________________________ 38

Using the Card tab_______________________________________________________________________________ 38

Using the Toolbox Options ________________________________________________________________________ 40

Using the Configuration tab _____________________________________________________________________ 41

Using the Event Monitoring Group Box____________________________________________________________ 41

Using the Calibrate Ribbon tab___________________________________________________________________ 42

Using the Clean Printer tab______________________________________________________________________ 43

Using the Advanced Settings tab _________________________________________________________________ 45

Using the Device Options tab ______________________________________________________________________ 54

Using the Image Color tab_________________________________________________________________________ 58

Using the Image Calibrate tab ______________________________________________________________________ 61

Using the Magnetic Encoding Tab __________________________________________________________________ 62

DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)

Using the Magnetic Encoding Tab –ISO Standards___________________________________________________ 63

Using the Magnetic Encoding Tab –Custom Encoding or Raw Binary Encoding Mode ______________________ 65

Reviewing the ISO Track Locations_______________________________________________________________ 66

Reviewing the Sample String ____________________________________________________________________67

Sending the Track Information ___________________________________________________________________ 68

Reviewing the ASCII Code and Character Table _____________________________________________________ 69

Using the Overlay / Print Area tab___________________________________________________________________ 71

Using the K Panel Resin tab _______________________________________________________________________ 74

Using the Printer Info tab _________________________________________________________________________ 77

Section 5: Selecting the Fluorescent Panel Ribbon Type (DTC4000 only) __________________________ 78

Creating a Custom Fluorescent Image (using the YMCFKO Ribbon) _______________________________________ 78

Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Application __________________________ 80

Section 6: System Overview- Troubleshooting ________________________________________________ 84

Reviewing the DTC1000/DTC1000M/DTC4000 Sequence of Operations____________________________________ 84

Section 7: Troubleshooting ________________________________________________________________ 86

Printer Error Button and Display Message Table _______________________________________________________ 86

Using the Error Message Table _____________________________________________________________________88

Troubleshooting with the Error Message Table_________________________________________________________ 89

Printer Specific Tools (DTC1000/DTC4000) __________________________________________________________ 97

Additional Printer Specific Tools _________________________________________________________________ 99

Section 8: Cleaning _____________________________________________________________________ 101

Safety Messages (review carefully)_________________________________________________________________ 101

DTC1000, DTC1000M , and DTC4000 Card Printer/Encoders Cleaning Kit ________________________________ 102

Supplies (included with the Cleaning Kit) _________________________________________________________ 102

Printhead Cleaning _____________________________________________________________________________103

Cleaning the Platen and the Card Feed Rollers______________________________________________________ 104

Cleaning the Printer’s Exterior ____________________________________________________________________ 108

Section 9: Firmware Upgrades____________________________________________________________ 109

Upgrade the Printer Firmware _____________________________________________________________________ 109

Section 10: HID Global Technical Support__________________________________________________ 112

Reading the Serial Numbers on a Fargo Printer _______________________________________________________ 113

Appendix A ____________________________________________________________________________ 114

Using the Defined Area Option ____________________________________________________________________114

Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Workbench _________________________ 115

DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)

Section 1: Specifications

The purpose of this section is to provide you with specific information on the Regulatory Compliances,

Agency Listings, Technical Specifications and Functional Specifications for the

DTC1000/DTC1000M/DTC4000 Card Printer User Guide.

Regulatory Compliances

Term

Description

The Card Printer is listed under UL 60950-1 (2nd edition)

INFORMATION TECHNOLOGY EQUIPMENT

Note: This product is intended to be supplied by a Listed Power

Unit marked Class 2 and rated for 24 V dc, 3.3A minimum

CSA

(cUL)

The Printer manufacturer has been authorized by UL to

represent the Card Printer as CSA Certified under CSA

Standard C22.2 IEC 60950-07 2nd edition

File Number: E145118

FCC

The Card Printer complies with the requirements in Part 15 of

the FCC rules for a Class A digital device.

The Card Printer has been tested and complies with EN300-

330-1, EN300-330-2, EN301-489-1, and EN60950-1:2006 +

All:2009

(Note: Based on the above testing, the Printer manufacturer

certifies that the Card Printer complies with the following

directives of the European Community and has placed the CE

mark on the Card Printer.)

LVD 2006/95/EC, EMC 2004/108/EC, R+TTE 1999/5/EC,

ROHS 2002/95/EC

Environmental

Power supply Efficiency level V minimum. RoHS, China RoHS

DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)

Agency Listings

Term

Description

Emissions

Standards

FCC Part 15 Class A, RSS-GEN, RSS 210, CNS 13438, CNS

14336, EMC 2004/108/EC, R&TTE 1999/95/EC,GB9254-2008, GB

17625

Safety Standards

UL IEC 60950-1 (2nd edition), CSA C22.2 No. 60950-1-07 LVD

2006/95/EC, GB4943

Additional Agency

Listings

CCC, BSMI, KCC

United States

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference.

(2) This device must accept any interference received, including interference that may cause undesired

operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance

with the instruction manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference; in which case, you will be required

to correct the interference at his own expense.

Canada

This Class A digital apparatus complies with Canadian ICES-003.

C‟et appareil numerique de la classe A est comforme a la norme NMB-003 du Canada.

Caution: Changes or modifications not expressly approved by the party responsible for

compliance could void the user‟s authority to operate the equipment.

DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)

Environmental Protection (China-RoHS)

Environmental Protection Use Period is based on the product being used in an office environment.

Traditional Chinese RF Emissions and Safety Statements

DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)

Simplified Chinese

DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)

Safety Messages (review carefully)

Symbol

Critical Instructions for Safety purposes

Danger:

Failure to follow these installation guidelines can result in death

or serious injury.

Information that raises potential safety issues is indicated by a

warning symbol (as shown to the left).

To prevent personal injury, refer to the following safety

messages before performing an operation preceded by this

symbol.

To prevent personal injury, always remove the power cord prior

to performing repair procedures, unless otherwise specified.

To prevent personal injury, make sure only qualified personnel

perform these procedures.

Caution:

This device is electrostatically sensitive. It may be damaged if

exposed to static electricity discharges.

Information that raises potential electrostatic safety issues is indicated

by a warning symbol (as shown to the left).

To prevent equipment or media damage, refer to the following

safety messages before performing an operation preceded by this

symbol.

To prevent equipment or media damage, observe all

established Electrostatic Discharge (ESD) procedures while

handling cables in or near the Circuit Board and Printhead

Assemblies.

To prevent equipment or media damage, always wear an

appropriate personal grounding device (e.g., a high quality wrist

strap grounded to avoid potential damage).

To prevent equipment or media damage, always remove the

Ribbon and Cards from the Printer before making any repairs,

unless otherwise specified.

To prevent equipment or media damage, take jewelry off of

fingers and hands, as well as thoroughly clean hands to remove

oil and debris before working on the Printer.

DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)

Technical Specifications

Term

Function

Print Method

Dye Sublimation / Resin Thermal Transfer

Print resolution

300 dpi (11.8 dots/mm); continuous tone

Colors

Up to 16.7 million colors / 256 shades per pixel

Print Ribbon

Options

Full-color with resin black and overlay panel, YMCKO*, 250

prints

Full-color half-panel with resin black and overlay panel,

YMCKO*, 350 prints

Full-color with two resin black panels and overlay panel,

YMCKOK*, 200 prints

Full-color with fluorescing, two resin black panels and overlay

panel, YMCFKO*, 200 prints

Full-color with fluorescing, two resin black panels and overlay

panel, YMCFKOK*, 175 prints

Resin black and overlay panel, KO*, 500 prints

Dye-sublimation black and overlay print, BO*, 500 prints

Resin black (standard and premium), 1000 prints

Resin green, blue, red, white, silver and gold, 1000 prints

Rewrite technology –No ribbon is required

* Indicates the Ribbon type and the number of Ribbon panels

printed where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black,

O=Overlay, F=Fluorescing Resin

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